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- Visa Contacts
- Frank Cooper - CMO - [email protected]
- Ryan McInerney - CEO - [email protected]
- Jack Forestell - CPO and Chief Strategy Officer - [email protected]
- Adrienne Trimble - Global Chief Inclusion Officer - [email protected]
- Kyle spainho - CFO - [email protected]
- Morhaf Mahrous - Chief Ethics Officer - [email protected]
- ==========================================================
- Mastercard Contacts
- Chad Wallace
- Executive vice president, commercial solutions
- Bunita Sawhney
- Executive vice president, consumer products and processing
- Chief Executive
- Michael Miebach
- James Thorpe
- Core Payments
- +44 7807 378 265
- Commercial & New Flows
- +1 (914) 673-7685
- Services
- +1 (914) 758-2856
- Brand & Marketing
- +1 (914) 217-9533
- ==========================================================
- Subject: **Visa or Mastercard**'s Hypocrisy, Censorship, and Ignorance of the Gamer Community
- Dear **Visa or Mastercard** Customer Service,
- I am writing once again to express my utter disbelief and disgust at your company's shameless lies and hypocrisy in response to your recent censorship of Steam and Itch.io. Your claim that **Visa or Mastercard** "does not moderate sold content" is a bald-faced lie, and an insult to the intelligence of the entire gaming community. Your actions have spoken volumes about your true intentions and lack of respect for the industry and its customers.
- As a mere payment processor, your role is limited to facilitating transactions without bias or judgment. You are not a God, government, law enforcement, or a parent. It is not your place to dictate what content is or isn't appropriate for adults. By falsely accusing companies with no criminal records or history of selling illegal content as an "elevated risk of illegal activity," you have demonstrated an appalling lack of respect for these businesses and an ignorance of the law.
- Your company should be held legally and financially accountable for the slanderous remarks you've made against these platforms. Accusing them of engaging in illegal activities when they have done nothing of the sort is a gross misrepresentation and a violation of their rights.
- I, along with the hundreds of thousands of gamers who have reached out to you, demand that you immediately reverse the actions taken against Steam and Itch.io. Your lack of response to our emails and concerns is deafening. It's clear that you prioritize the voice of a vocal minority over the overwhelming majority of your customer base - the gamers who have supported your brand for years.
- **Visa or Mastercard**, your censorship and overreach have united the gaming community in opposition to your policies. If you fail to rectify this situation, we will take our frustration to the next level. We will not rest until we have inflicted more damage to your brand's reputation than any video game ever censored from those platforms could have caused.
- This is not a threat, but a promise. Reconsider your actions and restore the neutrality that once defined your brand, or face the consequences of millions of gamers worldwide standing together against your censorship.
- I eagerly await your prompt response and resolution to this matter.
- Sincerely,
- **Your Name**
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