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  1. AGL Resources Inc (ATG)
  2. Q4 2002 Financial Release Conference Call
  3.  
  4. Event Transcript
  5.  
  6.  
  7. Friday, January 31, 2003 8:15 am
  8.  
  9.  
  10. Fair Disclosure Financial Network, Inc.
  11. www.fdfn.com
  12. 1-617-393-3354
  13.  
  14. 6
  15.  
  16.  
  17.  
  18. Transcript produced by Fair Disclosure Financial Network, Inc.
  19.  
  20.  
  21. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  22. Friday, January 31, 2003 8:15 am
  23.  
  24.  
  25.  
  26.  
  27.  
  28.  
  29. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  30.  
  31.  
  32.  
  33.  
  34.  
  35.  
  36.  
  37.  
  38. Disclaimer: The information contained herein is the Fair
  39. Disclosure Financial Network Inc. (FDfn) textual
  40. representation of the applicable Issuer's conference call.
  41. There may be material errors, omissions or inaccuracies in
  42. our reporting of the conference call described below. This
  43. transcript has not been reviewed or endorsed by the Issuer
  44. and this FDfn transcript is derived from audio sources over
  45. which Fair Disclosure Financial Network, Inc. has no
  46. control. Words and/or phrases that cannot be transcribed
  47. accurately are so indicated in the transcript. The audio
  48. conference call should be considered the ultimate source of
  49. this content. FDfn makes no representations with respect to
  50. and shall not be deemed to be rendering investment advice.
  51.  
  52.  
  53. THE OPERATOR:
  54. Ladies and gentlemen, thank you for standing
  55. by. Welcome to the AGL Resources fourth-
  56. quarter year-end earnings conference call.
  57. During the presentation, all participants will be
  58. in a listen-only mode. Afterwards, we will
  59. conduct a question-and-answer session.
  60. (CALLER INSTRUCTIONS) As a reminder,
  61. this conference is being recorded, Friday,
  62. January 31, 2003. I would now like to turn the
  63. conference over to Steve Cave, Director of
  64. Investor Relations for AGL Resources.
  65.  
  66.  
  67. MR. STEVEN CAVE:
  68. Thank you for joining us this morning. Sorry
  69. for the slight delay in getting started here. With
  70. me today are Paula Rosput, our Chairman,
  71. President and CEO; Nick O'Brien, our Executive
  72. Vice President and CFO; Kevin Madden, our
  73. Executive Vice President of Distribution and
  74. Pipeline Operations; and Brian Little, our
  75. Assistant Controller. Today, we will provide you
  76. with an update on our year-end and fourth-
  77. quarter 2002 earnings. We will share with you
  78. the company's outlook for 2003, and then we
  79. will talk about some other corporate issues,
  80.  
  81. including the announcement we made last night
  82. about the equity offering. Today's call is being
  83. webcast on our website at (website), and an
  84. archive of the webcast, as well as the digital
  85. audio replay of the call, will be available
  86. through next Friday, February 7.
  87.  
  88. Before we get into the year-end and quarterly
  89. results, let me remind you to refer to the Safe
  90. Harbor language in the press release, as we will
  91. be making some forward-looking statements
  92. today. Keep in mind that it is possible that our
  93. actual results could differ materially from the
  94. predictions that we make today. Additional
  95. information on factors that could cause such a
  96. material difference appear in the press release
  97. and in our SEC filings.
  98.  
  99. So, by now, you should have received copies of
  100. the news releases from last night, announcing
  101. our earnings for the year and also the equity
  102. offering. Additionally, we have now filed our
  103. audited financial statements and the related
  104. results of operations on the SEC form 8-K. As
  105. you will recall, in 2002, we changed our fiscal
  106. year to a calendar year, from September 30, so
  107. these audited financial statements cover our
  108. consolidated balance sheet as of December 31,
  109. 2002 and 2001, and as of September 30, 2001,
  110. and the related statements in consolidated
  111. income, common stockholders' equity and cash
  112. flows for the years ended December 31, 2002,
  113. September 30, 2001, and September 30, 2000,
  114. and for the three months ended December 31,
  115. 2001. We will also be filing, later today,
  116. supplemental information within an 8-K that
  117. will discuss results of operations on a year-over-
  118. year calendar year basis for 2002, 2001 and
  119. 2000. So, in short, there are plenty of ways that
  120. you can look at our current versus historical data
  121. and make comparisons. I would also add -- and
  122. Dick will elaborate on this in his remarks -- that
  123. we have adopted several accounting changes
  124. pursuant to various emerging issues
  125. pronouncements. So the data we have included
  126. in the 8-K conforms to the historical data for the
  127. current year presentation. That also should help
  128.  
  129. AGL Resources Inc (ATG)
  130. Q4 2002 Financial Release Conference
  131.  
  132. Call
  133. Friday, January 31, 2003 8:15 am
  134.  
  135. 7
  136.  
  137.  
  138.  
  139. Transcript produced by Fair Disclosure Financial Network, Inc.
  140.  
  141.  
  142. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  143. Friday, January 31, 2003 8:15 am
  144.  
  145.  
  146.  
  147.  
  148.  
  149.  
  150. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  151.  
  152. facilitate your ability to make year-over-year
  153. comparisons. If you have not received a copy of
  154. the two news releases or the form 8-K, they are
  155. available on our website, or you can contact us
  156. and we will send one to you.
  157.  
  158. We will begin today's call with some prepared
  159. remarks, and then open the lines to take your
  160. questions, so with that, I will turn over to Paula.
  161.  
  162.  
  163. MS. PAULA ROSPUT:
  164. We are glad you could join us this early. We are
  165. pleased by the results we have announced, and
  166. hope that you will agree that they support our
  167. just-announced efforts to improve the financial
  168. strength of AGL Resources. What I would like
  169. to do over the next few minutes is the following
  170. -- first, I will hit the highlights of the 2002
  171. results and describe major accomplishments of
  172. the various businesses with emphasis on fourth-
  173. quarter developments. Second, I would like to
  174. discuss the goals we have adopted for fiscal year
  175. 2003, and shed some light on our earnings
  176. guidance, and then I will turn the call over to
  177. Dick to cover detailed quarter and year-end
  178. results.
  179.  
  180. If you look at our financial results for the quarter
  181. and for the year, they obviously speak for
  182. themselves. The bottom line is that we earned
  183. 55 cents per share in the fourth quarter,
  184. significantly higher than the 45 cents per share
  185. in the same quarter last year, and beating the
  186. street's estimate of 48 cents per share. The same
  187. goes for the year -- $1.84 per basic share up 10
  188. percent over the $1.67 per share for the 12
  189. months ended December 31, 2001. On a core
  190. earnings basis, the increase is actually 19
  191. percent year-over-year, when you remove the 13
  192. cent per share onetime gain we had last year
  193. from the sale of Utilipro. Our year-end results
  194. also exceeded first call estimates of $1.76 per
  195. share.
  196.  
  197. Before going to the details, let me tell you how
  198. really cold it is here in the South. It is
  199. unseasonably mild in the West, which is making
  200.  
  201. for some interesting basis differentials across the
  202. US grid, and creating some interesting
  203. opportunities for Sequent. And even though our
  204. three utilities generally do not earn on the basis
  205. of throughput, there are some secondary effects,
  206. including in our SouthStar marketing joint
  207. venture. But in any event, as of yesterday, or
  208. degree days exceeded last winter's by 42
  209. percent, 32 percent, and 37 percent, for Atlanta,
  210. Chattanooga, and Virginia, respectively. It is 2
  211. to 11 percent colder than the 30-year average
  212. cold, and for those of you follow weather, I can
  213. assure you that we are skeptical about global
  214. warming down here south of the Mason-Dixon
  215. line. And that will color how we think about our
  216. results.
  217.  
  218. Let me cover the business units, whose
  219. performance was gratifying, despite another
  220. challenging and turbulent year. Each of our
  221. segments did its part. Let me start with
  222. distribution operations, which had an excellent
  223. fourth quarter and year. This was due, in large
  224. part, to the improvement of a number of active
  225. customers' favorable regulatory treatment,
  226. success of our technology efforts and overall
  227. discipline in capital spending. With respect to
  228. customer counts, we hit bottom on the problem
  229. of customers disconnecting, particularly from
  230. our Atlanta system. There is nothing like a
  231. winter with 30-year cold to bring everyone back
  232. to natural gas. Moreover, the stability in the
  233. marketer framework in Georgia contributed
  234. significantly to the improved customer count.
  235. The program for low-income customers alone
  236. has reconnected about 14,000 customers this
  237. winter. Plus, the active collections efforts of the
  238. marketers have improved our retention of
  239. Atlanta Gas Light. (Indiscernible) percent of
  240. customers who are disconnecting for
  241. nonpayment reconnect, usually within a few
  242. days. Last year, at this time, the percentage was
  243. more like 25 percent. AGLC is doing active
  244. marketing to its at-risk customers in Georgia
  245. Natural. Chattanooga and Virginia are all
  246. current on their credit collections efforts. So
  247. cold weather, coupled with better business
  248.  
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  252.  
  253. Transcript produced by Fair Disclosure Financial Network, Inc.
  254.  
  255.  
  256. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  257. Friday, January 31, 2003 8:15 am
  258.  
  259.  
  260.  
  261.  
  262.  
  263.  
  264. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  265.  
  266. processes, are boosting business results. We
  267. said that 2002 was the year that we would
  268. change the regulatory paradigm, and throughout
  269. the year, regulators in all of our jurisdictions
  270. agreed that the time for change was right. We
  271. previously have reported on our historic rate
  272. case decision in Georgia, and our (indiscernible)
  273. adoption of weather normalization in Virginia.
  274. We're appreciative that regulators in both states
  275. were willing to adopt new concepts. In both
  276. states, the results of these decisions has been to
  277. reduce rates in 2002 to customers by $10 million
  278. in Georgia and by almost $2 million in Virginia.
  279. But the utilities gain, however, was certainty
  280. around operations. For Atlanta, the
  281. performance-based paradigm has given us the
  282. latitude to implement productivity
  283. improvements without the overhang of potential
  284. base rate restatement. In Virginia, we have
  285. taken considerable volatility out of our earnings
  286. while reducing volatility and customer rates. It
  287. has really been a win-win.
  288.  
  289. We achieved another milestone in the regulatory
  290. arena in December in Georgia, with the receipt
  291. of the Georgia public service commission's
  292. decision regarding its audit of the Universal
  293. Service Fund, or USF. The commission issued a
  294. decision before Christmas that clarified our
  295. obligation to credit net revenues from asset
  296. management generated by Sequent to customers
  297. of Atlanta Gas Light. We were ordered, and
  298. agreed, to credit approximately $4.9 million of
  299. asset management proceeds to USF. We had
  300. previously established reserves in anticipation of
  301. commission action, so there was no adverse
  302. effect on our fourth quarter. We are extremely
  303. appreciative of the fair-minded treatment we
  304. received from the state's regulators.
  305. Importantly, we have also paved the way for
  306. future asset management activities under well-
  307. understood rules. We know that Sequent has the
  308. capability to capture value in optimizing
  309. AGLC's assets. We are glad that the rules
  310. regarding how that value was shared with
  311. Georgia customers has been agreed upon.
  312.  
  313. I want to update you on one other regulatory
  314. matter. This month, we approached the
  315. commission in Georgia regarding two items that
  316. pertain to the affiliate relationship between
  317. Sequent and Atlanta Gas Light. One related to
  318. two vintage transactions not reflected in the
  319. previously-discussed USF audit, and the other
  320. related to Sequent's provision for peaking
  321. service. In conjunction with the former item, we
  322. suggested to the commission that an additional
  323. $2.2 million be credited to the USF, and in
  324. conjunction with the latter, we offered to relieve
  325. Atlanta Gas Light of the commitment to
  326. purchase (indiscernible) peaking services from
  327. Sequent. We were informed subsequently by
  328. the commission in writing that the commission
  329. unanimously accepted our proposal to credit the
  330. additional $2.2, million and affirmed the
  331. contract between AGLC and Sequent. The
  332. commission did, however, reiterate its concern
  333. about how bidding should proceed in the future,
  334. which we take quite seriously, and with which
  335. we agree. On the financial side, we have
  336. sufficient reserves previously established, so the
  337. additional payment will not adversely affect our
  338. first-quarter 2003 earnings. Several of you have
  339. called us and asked us what prompted this
  340. disclosure, so let me be blunt -- virtue is its own
  341. reward. We believe that no company in our
  342. industry can afford any adverse regulatory
  343. overhang. We worked very hard in 2002 to
  344. build greater credibility with all of our
  345. regulators, so it was the right thing to do to
  346. approach the regulators in Georgia, in an effort
  347. to preempt any future issues. I read one
  348. analyst's note, earlier this week, that observed
  349. that this issue surfaces the age-old concern about
  350. affiliate relations between regulated and
  351. unregulated entities, and I would offer this
  352. thought in reply. Any time you run a multistate
  353. business, you have affiliate relationships, and
  354. there are always issues of cost or market value
  355. apportionment between and among corporate
  356. entities. It just goes with the territory. So I
  357. would rather take one batch of critical reports
  358. from you or from the industry press, in order to
  359.  
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  362.  
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  364. Transcript produced by Fair Disclosure Financial Network, Inc.
  365.  
  366.  
  367. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  368. Friday, January 31, 2003 8:15 am
  369.  
  370.  
  371.  
  372.  
  373.  
  374.  
  375. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  376.  
  377. avoid a year of contention with our regulators.
  378. Again, we have worked so hard to get the
  379. relationship right, and we want everything to be
  380. on the up-and-up with our regulators, even if it
  381. means going back to transactions that occurred
  382. way back in time, in order to make sure that
  383. there is never an issue that arises later.
  384.  
  385. Let me go ahead and finish the highlights of the
  386. distribution segment. During the year, we
  387. invested in several technology products that are
  388. already paying off for us, including the
  389. implementation of enhanced geographic
  390. information systems and new software to track
  391. pipeline construction and replacement. We also
  392. invested in our distribution system in 2002, to
  393. ensure that we are more prepared for times of
  394. extreme cold. Using dynamic system modeling,
  395. we proceeded to spend about $9 million on
  396. capital improvements in George and Virginia to
  397. address either high-priority pressure problems or
  398. to supplement our local resources with LNG.
  399. The result of these improvements has been very
  400. clear in the last few weeks -- during record cold
  401. in our service areas, we had fewer than 100
  402. customer outages due to pressure issues at the
  403. system peak. So that gives you a sense of the
  404. kinds of fundamentals we are continuing to
  405. focus on in the business.
  406.  
  407. Turning to our nonregulated businesses, let me
  408. first talk about Sequent. We continue to take a
  409. cautious, controlled approach to our asset
  410. management business. We have nearly 100
  411. counterparties with which we do business, with
  412. an average credit rating of BBB+. We remain a
  413. net payer, and substantially all of our deals are
  414. short-dated and with netting arrangements. We
  415. focused on gaining access, this quarter, to
  416. natural gas production and transportation, and in
  417. December, for example, we were able to
  418. capitalize on daily opportunities to move gas
  419. from Chicago to the Gulf Coast, among other
  420. strategies. We continue to manage our storage
  421. inventory by adjusting financial hedges and
  422. pulling inventory from the ground when space is
  423. available, but simultaneously addressing future
  424.  
  425. storage fills. In this way, we keep our positions
  426. closed and lock in value differentials over time.
  427. Networks was a bit of a disappointment to me,
  428. because we were not earnings positive for the
  429. year, as I had originally hoped, but we did end
  430. the year with book deferred revenue of $37
  431. million and collected cash of $20 million. Due
  432. to our relationship with a top tier financial
  433. institution, we were able to add a second city
  434. this year, and thus prove the repeatability of our
  435. business model in Phoenix. So at year end, our
  436. networks in Atlanta and Phoenix are basically
  437. paid for. For 2003, our mantra is sell, sell, sell.
  438. I am pleased that we executed a contract in
  439. December with Turner Broadcasting System --
  440. TBS -- that will provide dark-fiber connectivity
  441. between TBS's Atlanta location, two IXCs
  442. (phonetic) and TBS's sattelite uplink. We have a
  443. number of contracts in the pipeline in both
  444. Atlanta and Phoenix, and should have pretty
  445. consistent yield flow throughout 2003.
  446.  
  447. Last, let me touch on SouthStar. As you know,
  448. last week, we made public that we had reached a
  449. definitive agreement with Dynegy to purchase
  450. its 20 percent interest in SouthStar. This
  451. transaction will end a contentious and highly
  452. unsatisfactory relationship between our two
  453. companies. Given Dynegy's financial condition,
  454. we hope that regulators in Georgia will promptly
  455. approve the transaction. We expect that one
  456. marketer may raise competitive issues. We
  457. expect, however, that the Georgia commission
  458. will recognize that two of the other certificated
  459. (phonetic) marketers directly control far more
  460. interstate assets than our partnership share in
  461. SouthStar might represent. SouthStar had a very
  462. respectable fourth quarter and year, and we are
  463. pleased that (indiscernible), asset collection and
  464. our risk management discipline are continuing to
  465. improve and stabilize business results there.
  466.  
  467. Let me quickly try to summarize 2003 direction.
  468. As you know, we try to adopt a few simple
  469. goals, and then provide milestones so that you
  470. can follow our progress throughout the year.
  471. Our goals for last year, as you may recall, were
  472.  
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  474.  
  475.  
  476.  
  477. Transcript produced by Fair Disclosure Financial Network, Inc.
  478.  
  479.  
  480. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  481. Friday, January 31, 2003 8:15 am
  482.  
  483.  
  484.  
  485.  
  486.  
  487.  
  488. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  489.  
  490. to improve earnings, change the regulatory
  491. paradigm and accelerate our telecommunications
  492. business. I think we stayed the course. For
  493. 2003, we will again improve earnings, even after
  494. taking into account the effect of an equity
  495. offering, we believe we can meet analysts'
  496. consensus expectations of approximately $1.85
  497. to $1.90 per share. To do this, we must execute
  498. flawlessly in 2003, because the economy is not
  499. putting the wind at our backs. Our second goal
  500. is to improve financial strength and flexibility,
  501. with the equity offering being the first step in
  502. that effort. The third goal is to grow around our
  503. indigenous assets. This is obvious at Sequent
  504. and networks, where we need to market our
  505. capabilities more broadly. But this is our year to
  506. develop around our energy asset base in the
  507. three states. As you look at the changing patterns
  508. of gas supply and consumption between the Gulf
  509. Coast and the Atlantic seaboard, you'll realize
  510. that this is our back yard. We have the financial
  511. strength, and this is our year of opportunity to
  512. change the paradigm of our adjacent energy
  513. assets. You'll see more on these goals in our
  514. annual and quarterly reports.
  515.  
  516. Let me close these comments by once again
  517. noting noting that we have simultaneously filed
  518. our 8-K as we have issued our earnings release.
  519. One of the most satisfying things to me -- and
  520. Dick will never speak to this, but I will, because
  521. it is really under his leadership -- is the
  522. tremendous capabilities we have around our
  523. financial system. This year, we shortened our
  524. monthly close to 5 days, and our quarterly and
  525. annual closes, including audited year-end
  526. financial statements, to 24 days. This is the
  527. result of our commitment to our information
  528. technology and our finance personnel to make
  529. ERP work for us. I think one of the things that
  530. distinguishes us from many is that we have our
  531. business information early, and we make our
  532. analysis turn into actionable strategies. In short,
  533. we always try to stay sleek -- no doubt 2003 will
  534. challenge our record.
  535.  
  536. I will save any other comments I have for Q&A,
  537. because I know Dick has a lot to cover, with the
  538. equity offering, as well as the quarterly and
  539. year-to-date results, and I know you will have
  540. questions at the end, so with that, I'll turn it to
  541. Dick.
  542.  
  543.  
  544. MR. RICHARD O'BRIEN:
  545. I will cover three things, and then try to get to
  546. your questions. I am going to talk about equity,
  547. just a little more on earnings guidance and then a
  548. little bit about the 2002/2001 comparison. On
  549. the equity offering, as the announcement said,
  550. about 5.6 million common shares, gross
  551. proceeds of approximately $130 million, based
  552. on the market close yesterday. The
  553. underwriters, of course, have a 15 percent
  554. overallotment option, and if that is exercised, it
  555. would take the offering up to the full 150.
  556. Morgan Stanley and Banc of America Securities
  557. are the joint book runners. We expect
  558. (indiscernible) the week of February 10, barring,
  559. any unforeseen market dysfunctions. We will
  560. use the proceeds as repayment of debt, and I
  561. wanted to focus on that for a minute. We have
  562. no rating agency pressures, really, to issue
  563. equity. We continue to enjoy good and stable
  564. relationships with the agencies. But I think
  565. senior management and our Board of Directors
  566. are clearly committed to retaining and
  567. improving our investment-grade rating. And
  568. because we have been close to our rating
  569. category ever since the acquisition of VNG, we
  570. have really taken the opportunities presented by
  571. us -- really, two things of these opportunities --
  572. the first is the market, and the second is our
  573. earnings growth. First, in the market -- the
  574. market, right now, really is taking a liking to
  575. companies that provide stable dividends and
  576. have a high percentage of regulated earnings,
  577. and we are a company like that. The second is
  578. that our earnings growth for 2002 was very
  579. good, and we have strong earnings potential for
  580. 2003, and that allows us to issue equity,
  581. strengthen the balance sheet and still hit the
  582. analysts' consensus for 2003. I think that is a
  583.  
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  587.  
  588. Transcript produced by Fair Disclosure Financial Network, Inc.
  589.  
  590.  
  591. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  592. Friday, January 31, 2003 8:15 am
  593.  
  594.  
  595.  
  596.  
  597.  
  598.  
  599. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  600.  
  601. good circumstance for us, to be able to get all
  602. those things done in this market, and with that, I
  603. am very hopeful that we are going to have a
  604. good equity offering. And it will be a good
  605. story, not just for prospective new owners, but
  606. also for our current owners. So a good thing that
  607. we're moving on that. Our earnings guidance is
  608. $1.85 to $1.90. I just wanted to be sure and
  609. underline that that is after giving (indiscernible)
  610. to the shares that would be issued pursuant to the
  611. offering announced today, and we really do have
  612. to execute flawlessly to get to where we need to
  613. get to for 2002 and 2003. I think we have a lot
  614. of good wind in our sails from 2002, and I am
  615. hopeful that that will help steer us right in 2003.
  616.  
  617. Now I'm going to jump into the results. Starting
  618. with the consolidated income statement, for the
  619. quarter, operating revenues were up about $49
  620. million, and those revenues primarily were the
  621. result of increased throughput and commodities
  622. at VNG and CGC. That's why the costs per
  623. sales are up as well. Operating margin up about
  624. $9 million, and I will cover that when I get to
  625. the EBIT discussion. Operating income about
  626. $6.2 million up. Other income was up about 9.7,
  627. and I'll just stop for a minute -- sorry, about 2
  628. million, to 9.7. Other income, you'll recall, is
  629. where our SouthStar venture comes through.
  630. Interest expense down about $3 million year-to-
  631. year. That is primarily related to volumes that
  632. we have -- a little lower, primarily related to
  633. rates and volume, rather. We have about 50
  634. million less in average debt outstanding, on a
  635. quarter-to-quarter basis, and our average rate
  636. was down about 60 basis points. And then
  637. income taxes up about $5 million, no surprise,
  638. with earnings before tax being up about $9
  639. million. So net income up about $6.3 million,
  640. and then I did want to point out that if you look
  641. at the basic shares outstanding, we're actually up
  642. about 2.2 percent, as a result of the exercise of
  643. options. So from an income statement
  644. perspective, good impact from lower rates,
  645. higher income taxes, still led to a nice increase
  646. in net income, and shares outstanding are going
  647. up as a result of option exercises. So I think all
  648.  
  649. of that says the earnings performance in this
  650. company is real for the quarter. Focusing on the
  651. EBIT, I'm just going to go by operation. Again,
  652. quarter-to-quarter variant (phonetic) distribution
  653. operations up about 600,000. That is primarily a
  654. result of the pipeline replacement revenues,
  655. which came in for the quarter. About 4.5
  656. million of our variance comes from that.
  657. Included in that -- roughly over a little over half
  658. comes from a onetime true-up, which actually
  659. covers the historic two-year period for pipeline
  660. replacement, and we received that in October.
  661. We also, during the quarter, the effects of the
  662. PBR (phonetic) settlement, the net effect after
  663. the reduction in revenue offset by a decrease in
  664. depreciation of about $500,000. VNG had a
  665. really good quarter compared to last year.
  666. You'll recall last year that we were whining
  667. about winter not coming to Virginia -- in fact, I
  668. think we talked about it being one of the
  669. warmest winters on record. We have had a
  670. turnaround there, and even with weather
  671. normalization in here for November and
  672. December, VNG's operating margin is still up
  673. about $5 million. Additionally, to offset those
  674. increases, we did have an increase in corporate
  675. overhead expenses during the quarter that is
  676. allocated to the business units. Part of that --
  677. (indiscernible) about $4.5 million or so -- part of
  678. that relates to our performance (indiscernible)
  679. that when we do well as a company, we try to
  680. invest part of that back in our employees, so part
  681. of that is our accrual for paying our performance
  682. share plan. And then the other piece is -- Kevin
  683. and his team, as Paula said, when we have good
  684. financial information, we try to get it out of
  685. people. During the quarter, we gave people a
  686. heads-up that earnings were doing pretty well,
  687. and as a result of that, Kevin and his people
  688. went out and caught up on maintenance in a few
  689. places, and they got ahead on maintenance in a
  690. lot of places. So I think that is going to bring us
  691. into good stead, going into 2003.
  692.  
  693. On the hotel services side, up about $900,000
  694. for the quarter, really a result of increased
  695. operating margin as a result of weather
  696.  
  697. 12
  698.  
  699.  
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  701. Transcript produced by Fair Disclosure Financial Network, Inc.
  702.  
  703.  
  704. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  705. Friday, January 31, 2003 8:15 am
  706.  
  707.  
  708.  
  709.  
  710.  
  711.  
  712. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  713.  
  714. volatility. Paula mentioned cold in the
  715. Southeast -- that has certainly led to more
  716. volatile gas prices, and that has allowed us, with
  717. that volatility, to position Sequent.
  718. Additionally, our volumes are going up. As an
  719. indication, I think the average daily volume for
  720. 2001 -- granted, we weren't in business for the
  721. whole year, so don't take this too strongly -- was
  722. about 0.3 Bcf per day. For the year, our volume
  723. this year is about 2 Bcf per day. So I think things
  724. are actually lining up pretty well at Sequent.
  725.  
  726. For energy investments for the quarter, we were
  727. up about $2 million, roughly. Some of that
  728. increase came from SouthStar, and then a
  729. portion of it came from a contract renewal
  730. payment, which came as part of the Utilipro sale
  731. which was completed in the first quarter of
  732. 2001. We had a string on that disposition
  733. agreement where if SouthStar re-upped with
  734. ADS (phonetic), the purchaser of Utilipro, for a
  735. certain time period, we would receive additional
  736. payment, and we got about $2 million from that.
  737.  
  738. And finally, on the corporate side, we're up
  739. about $4.8 million, and that bears a little bit of
  740. explanation. As Paula said, we were putting
  741. reserves up for the potential settlement with
  742. Georgia. We knew we had to do something --
  743. we just weren't sure what the settlement was
  744. going to look like, so in the fourth quarter of
  745. 2001, we actually put up some reserves, and
  746. those reserves came into earnings this year.
  747. Basically, we did not have -- I'm sorry, let me
  748. get that clear. Last year, we expensed those
  749. reserves; this year, we did not expense those
  750. reserves, so it is really a net pickup. And then
  751. we also had -- that was offset by some severance
  752. costs and the write-off of some risk management
  753. software related to Sequent's activities. So net,
  754. corporate was up about 4.8.
  755.  
  756. On a year basis -- Paula hit a lot of this, but I
  757. will go through it quickly again. Focusing on
  758. the consolidated income statement, revenues up,
  759. and I think that is primarily as a result of the
  760. fourth quarter. And then as you look down the
  761. income statement, interest expense down about
  762.  
  763. $10 million -- again, that is mostly related to
  764. lower rates, and income taxes up about $8
  765. million, primarily as a result of higher earnings.
  766. For the year, about a 2.4 percent increase in the
  767. number of shares outstanding. Going into the
  768. various segments, with respect to distribution
  769. operations, a good year-over-year analysis,
  770. $11.3 million of increased EBIT from the
  771. distribution operations. The PBR settlement
  772. really had a net deduct to us of about $1.1
  773. million. The pipeline replacement program
  774. netted out to about $9 million, and again, that is
  775. a rider we have, whereas we put capital into the
  776. ground, it gets on the rider, and then comes into
  777. us into revenues, and so we had more pipe in the
  778. ground we came into the year, and then
  779. throughout the year. Also in 2001, we had an
  780. adjustment -- a positive adjustment in 2001 --
  781. which we do not have this year, so that is a
  782. deduction when you do the variance analysis of
  783. about $4.9 million, and that has to do with an
  784. inventory adjustment that when we were
  785. charging the marketers, we did not charge them
  786. enough for some of the inventory related to our
  787. LNG plants, and we put that through last year in
  788. 2001. During the year, distribution operations
  789. did a great job of focusing on operating and
  790. maintenance expenses and bad debt. So year-to-
  791. year, operating and maintenance expenses were
  792. down about $4.5 million. In fact, debt expenses
  793. were down about 4.7. And then the final
  794. significant variance there -- a decrease in
  795. goodwill expense. We did not have any
  796. goodwill expense this year after adopting the
  797. new FAS, and that is an adjustment of about
  798. $3.6 million. Hotel services up about 2.6 year-
  799. to-year, and that is primarily a result of
  800. increasing volumes, a little higher volatility
  801. since we had more real winter this year, and then
  802. that is offset some by cost. And then, finally, we
  803. did have, last year, a onetime write-off of an
  804. investment in an LNG development facility
  805. which we never brought to bear, and we wrote
  806. that off even though it had nothing to do with
  807. Sequent's operations. That was something we
  808. wrote off last year because it was part of the
  809.  
  810. 13
  811.  
  812.  
  813.  
  814. Transcript produced by Fair Disclosure Financial Network, Inc.
  815.  
  816.  
  817. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  818. Friday, January 31, 2003 8:15 am
  819.  
  820.  
  821.  
  822.  
  823.  
  824.  
  825. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  826.  
  827. segment (indiscernible) subsidiary. Energy
  828. investments up about $5.3 million, primarily as a
  829. result of SouthStar, and that was offset by the
  830. sale of Utilipro in the first quarter of 2001,
  831. which was a gain before tax of about $11
  832. million. And then at corporate, we are down
  833. about 10.2 year to year, primarily as a result of
  834. some onetime expenses and the establishment of
  835. reserves. The reserves that we contemplated for
  836. AMR (phonetic), which were mentioned in the
  837. third-quarter call, and then reserves and
  838. expenses related to severance and the risk
  839. management software that I mentioned at
  840. Sequent.
  841.  
  842. A couple of things on the balance sheet, and
  843. then we will open it up for your questions. As
  844. you know, there has been a lot of swirl around
  845. pensions this year, a lot of articles about the fact
  846. that with interest rates low, discount rates are
  847. low, the value of the liability is going up for
  848. companies with defined benefit plans, and at the
  849. same time, market performance for the past
  850. three years in the equity markets has not
  851. returned to what people had generally
  852. anticipated. As a result of that, we have
  853. increased our long-term liabilities at the end of
  854. the year about $73 million for our minimum
  855. pension obligation at 12/31/2002, and as you
  856. know, how that works is the after-tax effect of
  857. that goes into other comprehensive income as a
  858. loss, and that loss for us was about $48 million.
  859. So we end the year with a debt-to-cap ratio of
  860. about 66 percent. Given the effect of the equity
  861. offering, we will be in the high 50's, so that will
  862. be a significant improvement for us.
  863.  
  864. Just a couple of quick things on the cash flow
  865. statement for the year. We ended the year just
  866. about cash flow breakeven. A couple of things
  867. during the year helped us with that. We're going
  868. to have to push hard for next year to try to make
  869. sure we can continue to improve on this. During
  870. year, we sold AMR inventory to the marketers
  871. (indiscernible) transfer that, and as a result of
  872. that transfer, we picked up about $38 million
  873. that we will not get back next year, and then we
  874.  
  875. did pick up some bonus depreciation this year,
  876. and I would say year-to-year, the difference in
  877. deferred taxes is probably going to be
  878. somewhere around $20 million between 2002
  879. and 2003. And on a capital spending basis, just
  880. to give you some numbers, we for the year have
  881. spent our capital in -- about $187 million of
  882. capital, of which about $54 million was related
  883. to the construction of distribution facilities,
  884. about $42 million was in pipeline replacements,
  885. about $28 million went to telecommunications --
  886. much of, as Paula said, we recaptured through
  887. billings to customers. Next year, that number is
  888. going to go down to about $158 million, and I
  889. would say of that $158 million, there is at least
  890. somewhere between $30 and $40 million which
  891. is discretionary, which we are going to really
  892. work hard to try to reduce that, or make sure that
  893. in the case of telecom, that when we spend the
  894. money, we get paid for those laterals.
  895.  
  896. So that covers the income statement, balance
  897. sheet and cash flow, and we will open it up for
  898. questions.
  899.  
  900.  
  901. THE OPERATOR:
  902. (CALLER INSTRUCTIONS) (Indiscernible),
  903. (Indiscernible) Research.
  904.  
  905.  
  906. THE CALLER:
  907. With respect to your filings, every quarter, for
  908. the past year or so, you have been been trying to
  909. get them out the day of the release. I was
  910. curious whether that is what is going to happen
  911. going forward, and when do you expect the 10-
  912. K to be filed?
  913.  
  914.  
  915. MR. RICHARD O'BRIEN:
  916. We strive every quarter to try to get this done,
  917. but I will tell you -- we really pushed our
  918. finance staff very hard to get audited financial
  919. statements -- and our auditors, and kudos to
  920. Deloitte for helping us get there. I would like to
  921. see us try to do this every quarter. We're going
  922. to do everything we can to try to make that out,
  923.  
  924. 14
  925.  
  926.  
  927.  
  928. Transcript produced by Fair Disclosure Financial Network, Inc.
  929.  
  930.  
  931. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  932. Friday, January 31, 2003 8:15 am
  933.  
  934.  
  935.  
  936.  
  937.  
  938.  
  939. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  940.  
  941. but I am not going to guarantee it. The 10-K
  942. will get filed probably still in March, although
  943. there will not be any significant changes. The
  944. next thing you will se is later today, we will find
  945. our MDNA (phonetic) analysis, so you'll be able
  946. to pick that up before 5.30.
  947.  
  948.  
  949. THE CALLER:
  950. What is your long-term, or where you would like
  951. to see the debt leverage percentage settle in at?
  952.  
  953.  
  954. MR. RICHARD O'BRIEN:
  955. I think mid-50's. One thing I would like to say -
  956. - Brian pointed this out to me -- is we have
  957. disclosed, in our last 10-Q, the fact that we were
  958. going to have a gain on the sale of our Caroline
  959. Street facility of about $10 million, and I wanted
  960. to be clear. In our earnings guidance, that $10
  961. million is not included in our earnings guidance.
  962. So that is really something that we just don't
  963. look as core earnings, so we are not looking at
  964. that in our earnings growth. I wanted to make
  965. sure I pointed that out.
  966.  
  967.  
  968. THE OPERATOR:
  969. Michael Warner, Kennedy Capital.
  970.  
  971.  
  972. THE CALLER:
  973. Do you know what your cash flow projections
  974. would be for 2003?
  975.  
  976.  
  977. MR. RICHARD O'BRIEN:
  978. Yes. I tried to hit the highlight, which is that I
  979. think the big change for us will be in deferred
  980. taxes, which I think you can expect to be down
  981. year-over-year about $20 million. And I think
  982. our capital spending, as I indicated, I think will
  983. be down year-over-year about $30 million. And
  984. I think that really is going to be the majority of
  985. the change in our cash flow statement.
  986.  
  987.  
  988. THE CALLER:
  989. Do you expect to be cash flow neutral again, or
  990. positive?
  991.  
  992.  
  993. MR. RICHARD O'BRIEN:
  994. We should be close to cash flow neutral again,
  995. after dividends.
  996.  
  997.  
  998. THE CALLER:
  999. Are you going on the road at all for your equity
  1000. offering?
  1001.  
  1002.  
  1003. MR. RICHARD O'BRIEN:
  1004. Our managers tell us we are, yes.
  1005.  
  1006.  
  1007. MS. PAULA ROSPUT:
  1008. We don't know exactly where we are going and
  1009. when, but starting Tuesday, we will be
  1010. somewhere.
  1011.  
  1012.  
  1013. THE CALLER:
  1014. Starting next Tuesday?
  1015.  
  1016.  
  1017. MS. PAULA ROSPUT:
  1018. That's right, Tuesday.
  1019.  
  1020.  
  1021. MR. RICHARD O'BRIEN:
  1022. That is the current plan.
  1023.  
  1024.  
  1025. THE CALLER:
  1026. I would like to see you in St. Louis.
  1027.  
  1028.  
  1029. THE OPERATOR:
  1030. David Maccarrone, Goldman Sachs.
  1031.  
  1032.  
  1033. THE CALLER:
  1034. I was hoping you could talk about your
  1035. expectations for SouthStar in 2003, and
  1036. specifically, what do you expect out of the joint
  1037. venture in total, and then talk about the expected
  1038. accretion specifically, as to your acquisition of
  1039. the Dynegy stake?
  1040.  
  1041.  
  1042. MR. RICHARD O'BRIEN:
  1043.  
  1044. 15
  1045.  
  1046.  
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  1048. Transcript produced by Fair Disclosure Financial Network, Inc.
  1049.  
  1050.  
  1051. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  1052. Friday, January 31, 2003 8:15 am
  1053.  
  1054.  
  1055.  
  1056.  
  1057.  
  1058.  
  1059. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  1060.  
  1061. We generally do not release earnings estimates
  1062. for SouthStar, primarily because it is a
  1063. partnership, and we are only one partner, and we
  1064. generally do not like to give guidance. What I
  1065. would tell you is that SouthStar's performance
  1066. for 2002, I think, is a number which is probably
  1067. not going to be necessarily easily repeated in
  1068. 2003. I am hopeful that we're going to be able
  1069. to have earnings growth out of the other
  1070. segments that will allow us to hit the numbers,
  1071. but for SouthStar, we are really going to pick up
  1072. the 20 percent share of Dynegy, and although we
  1073. have not really said anything publicly, I know
  1074. you published something on what your estimate
  1075. was, and what I would say is with respect to
  1076. Dynegy's piece, it probably is going to add
  1077. somewhere between 3 and 5 cents of earnings,
  1078. just for the Dynegy peace itself. And then we
  1079. have some other components (indiscernible)
  1080. which will uplift that maybe another penny or
  1081. two, but that is as a result of some
  1082. disproportionate sharing that occurs in some
  1083. partnerships, and some of that is not agreed to
  1084. yet, so I am trying to give you some guidance
  1085. without trying to tie down my partners, and that
  1086. is probably about as close as I can get.
  1087.  
  1088.  
  1089. THE CALLER:
  1090. When you did the acquisition analysis, looking
  1091. out over a 5-year period, what do you see as the
  1092. trajectory from a 2003 base, going forward -- is
  1093. this a business where you expect the cash flows
  1094. to rise, be stable or erode over time?
  1095.  
  1096.  
  1097. MR. RICHARD O'BRIEN:
  1098. I think stability is what we are counting on here.
  1099.  
  1100.  
  1101. THE CALLER:
  1102. On the telecom business, could you walk
  1103. through what you spent and what the cash
  1104. generated in that business was in 2002? And
  1105. how that compared to your earlier expectations?
  1106.  
  1107.  
  1108. MR. RICHARD O'BRIEN:
  1109.  
  1110. Yes, we can. What we spent in 2002 on capital,
  1111. as I said, was about $28 million, and that relates
  1112. to completion of the Atlanta network and the
  1113. purchase of the Phoenix network, and that is on
  1114. a gross basis. During the year, as Paula said, we
  1115. received about $30 million in cash, and I think
  1116. as a result of that, basically, for the year,
  1117. networks was about cash breakeven for the year,
  1118. in terms of how much was spent and how much
  1119. we recovered.
  1120.  
  1121.  
  1122. MS. PAULA ROSPUT:
  1123. It is not very different than what the original
  1124. plan was. What essentially happened here was
  1125. two things -- I think number one, we were trying
  1126. to think through this issue of when you get
  1127. upfront cash, how does it translate to earnings?
  1128. What is the proper accounting on it? What is the
  1129. proper way to structure contracts? We were a
  1130. little off on the plan, because we assumed when
  1131. we did the plan 15 months ago that the network
  1132. in Atlanta would be commercially ready in June
  1133. 2002, and when it did not become commercially
  1134. ready until September/October, we lost the
  1135. revenue recognition that goes with that upfront
  1136. cash for several months. The second thing that
  1137. happened is the Phoenix opportunity presented
  1138. itself, and it really matched the criteria that we
  1139. had established around what makes for a good
  1140. network, and we looked at our overall earnings
  1141. picture and basically said to ourselves, "Let's go
  1142. for it -- Phoenix is the right opportunity, the
  1143. numbers really work out, and let's not worry
  1144. about trying to get to earnings positive on this
  1145. business. Let's go ahead and deploy a little bit
  1146. more capital to get the reputable multicity thing
  1147. going." So the bottom line is the difference
  1148. between getting it earnings positive and not
  1149. really was not that great. It's the delay and then
  1150. adding the second network, so we just decided
  1151. that our overall corporate earnings could support
  1152. letting us invest in the business a little bit longer,
  1153. and so you'll see positive earnings for this
  1154. business throughout 2003.
  1155.  
  1156.  
  1157.  
  1158. 16
  1159.  
  1160.  
  1161.  
  1162. Transcript produced by Fair Disclosure Financial Network, Inc.
  1163.  
  1164.  
  1165. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  1166. Friday, January 31, 2003 8:15 am
  1167.  
  1168.  
  1169.  
  1170.  
  1171.  
  1172.  
  1173. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  1174.  
  1175. THE CALLER:
  1176. Could you explain the deferred revenue
  1177. account?
  1178.  
  1179.  
  1180. MR. RICHARD O'BRIEN:
  1181. Basically, what we do on the lease arrangements
  1182. is when we book a lease, because it does not all
  1183. come into income, we end up setting up a
  1184. deferred account, which when we get to that
  1185. time period, we'll take the earnings out of that
  1186. bucket on the balance sheet and then put it in
  1187. through the business statement -- it's basically
  1188. just an amortization of balance sheet, as the
  1189. leases continue to mature.
  1190.  
  1191.  
  1192. THE OPERATOR:
  1193. (CALLER INSTRUCTIONS) Peter Hark, Talon
  1194. Capital.
  1195.  
  1196.  
  1197. THE CALLER:
  1198. You mentioned your year-end debt-to-cap was
  1199. 66 percent, and that by the end of this year, we
  1200. would get to 58 percent or the high 50's. Could
  1201. you provide a reconciliation that gets us there? I
  1202. guess you are also including in there the 225
  1203. million of preferred?
  1204.  
  1205.  
  1206. MR. RICHARD O'BRIEN:
  1207. When I say debt-to-cap -- that is a good point --
  1208. I am looking at debt plus preferred over total
  1209. capitalization. And the reconciliation -- the only
  1210. number I really gave you -- and if I didn't say
  1211. this, what I meant to say was given the effect to
  1212. the equity offering only, we're going to go from
  1213. 66 to about 59.
  1214.  
  1215.  
  1216. THE CALLER:
  1217. Do you have cash flow or CapEx numbers for
  1218. 2003?
  1219.  
  1220.  
  1221. MR. RICHARD O'BRIEN:
  1222. I think I gave the capital numbers for 2003 -- the
  1223. estimates of about $158 million of capital. And
  1224. on the cash flow numbers, I tried to give the
  1225.  
  1226. significant differences. For the year, I would say
  1227. 2003, after dividends, is about a breakeven year
  1228. for us.
  1229.  
  1230.  
  1231. THE CALLER:
  1232. Building in the equity offering, I look at it, and
  1233. you're paying down 6.5 or 7 percent debt, and it
  1234. works out to 8 to 10 cents dilution. If I am
  1235. starting at $1.82 diluted, and I dilute those, is
  1236. there a way you can build me back up to the
  1237. $1.85 to $1.90, either through EBIT growth by
  1238. business segment or discrete earnings per share
  1239. improvements across the four segments?
  1240.  
  1241.  
  1242. MR. RICHARD O'BRIEN:
  1243. We have those numbers. I am not prepared to
  1244. go public with those numbers, but I can tell you
  1245. that we are looking at distribution operations to
  1246. continue to improve. Wholesale services is
  1247. going to be up year-over-year, and telecom is
  1248. going to be up year-over-year for us, probably
  1249. by several million dollars. So I think when we
  1250. put our models together, we feel pretty confident
  1251. about where we are. We have not historically
  1252. shared EBIT projections by business units, and I
  1253. think we are going to stand pat on that, but we
  1254. have a model and we know where we need to
  1255. go. Paula does not let us get away with these
  1256. high-level goals. We drill these things down so
  1257. we know where we are at.
  1258.  
  1259.  
  1260. MS. PAULA ROSPUT:
  1261. We know our math on this one. We know what
  1262. the effective dilution is, and we know what it is
  1263. going to take to get us to live within the
  1264. consensus after dilution. So your math lines up
  1265. pretty well, at the aggregate level, with where
  1266. we know we need to be.
  1267.  
  1268.  
  1269. THE CALLER:
  1270. On the timing, you said you are solidly
  1271. investment grade, and there is no rating agency
  1272. pressures. I thought the timing was a little
  1273. interesting. Somebody might speculate that you
  1274.  
  1275. 17
  1276.  
  1277.  
  1278.  
  1279. Transcript produced by Fair Disclosure Financial Network, Inc.
  1280.  
  1281.  
  1282. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  1283. Friday, January 31, 2003 8:15 am
  1284.  
  1285.  
  1286.  
  1287.  
  1288.  
  1289.  
  1290. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  1291.  
  1292. are also preparing for some other, further
  1293. acquisitions -- are you looking at other assets
  1294. that might fit the mold here? And your strategy?
  1295.  
  1296.  
  1297. MS. PAULA ROSPUT:
  1298. We are always looking. I think we have always
  1299. said that we are trying to create value. We have
  1300. acquisition criteria that say that we would
  1301. acquire gas like gas assets, mostly regulated in
  1302. character, highly regulated in character, and that
  1303. they would have to be accretive within one year
  1304. of acquisition. Last year, we looked at a lot of
  1305. stuff. Nothing met those criteria, so we stood
  1306. back, but there's no doubt that we went to have
  1307. financial flexibility to be able to act, and this is
  1308. one step to improve our overall financial
  1309. flexibility.
  1310.  
  1311.  
  1312. THE CALLER:
  1313. And is there any need or desire on your part to
  1314. get back to an A rating from where you are
  1315. now?
  1316.  
  1317.  
  1318. MS. PAULA ROSPUT:
  1319. It is a nice aspiration, but the spreads do not
  1320. really support it at this point.
  1321.  
  1322.  
  1323. THE CALLER:
  1324. You're bringing the equity the week of February
  1325. 10 -- I believe you go X dividend on the 12th.
  1326. Would the new stock be entitled to the dividend,
  1327. or would you pay that after the issue?
  1328.  
  1329.  
  1330. MR. RICHARD O'BRIEN:
  1331. That is a good question, and I do not have the
  1332. answer for that, but we will get it.
  1333.  
  1334.  
  1335. THE OPERATOR:
  1336. David Maccarrone, Goldman Sachs.
  1337.  
  1338.  
  1339. THE CALLER:
  1340. I wanted to explore the issue of the customers
  1341. coming back online, and how that is
  1342.  
  1343. incorporated into your outlook. The recent
  1344. experience seems to be a distinct positive for the
  1345. company's gross margin. I am curious how
  1346. much of that was expected, and what is
  1347. incorporated going into 2003?
  1348.  
  1349.  
  1350. MS. PAULA ROSPUT:
  1351. I think that it was not expected. I think that the
  1352. issue of (indiscernible) disconnects roiled
  1353. through the utility systems -- we did not have a
  1354. lot of optimism going into 2002, so we did beat
  1355. our own forecast. I think there is a profound
  1356. change in the way we deal with collections at the
  1357. regulated businesses and at SouthStar, from
  1358. 2000 and 2001, and I think that there has been a
  1359. great regulatory readjustment on it. And by way
  1360. of example, this morning, I was on the phone
  1361. with our President of VNG on the issue of his
  1362. collection patterns, and we've had terrific colds,
  1363. but we had two days of warm weather earlier
  1364. this week, and we went out and we worked as
  1365. many disconnects as we could work, because we
  1366. know that at this time of year, if you promptly
  1367. work disconnects, people will reconnect. They
  1368. will find a way to pay, and in fact, he said that at
  1369. VNG, about half of his disconnects are
  1370. reconnecting the next day, and at AGL, I learned
  1371. last night that it is about 35 percent reconnected
  1372. the next day. So you have people being
  1373. disconnected for smaller amounts of dollars,
  1374. because all of the companies are getting after the
  1375. non-payers more quickly, and because of the
  1376. cold, people are more inclined to reconnect very
  1377. quickly, rather than take a chance, because they
  1378. know that sometimes they will get backed up
  1379. and have to wait. So I do think that that is a
  1380. paradigm shift; I do not think that we would see
  1381. the regulators seeking to impose moratoriums on
  1382. the disconnect/reconnect, because they saw how
  1383. harmful that was when it was done in 2000 and
  1384. 2001. The bottom line is that it is a paradigm
  1385. shift. We are still very cautious, because we
  1386. know that high prices in the winter do lead to
  1387. seasonal disconnections when the summer
  1388. months come. And so, I think we have
  1389. appropriately worked that into our forecast, but I
  1390.  
  1391. 18
  1392.  
  1393.  
  1394.  
  1395. Transcript produced by Fair Disclosure Financial Network, Inc.
  1396.  
  1397.  
  1398. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  1399. Friday, January 31, 2003 8:15 am
  1400.  
  1401.  
  1402.  
  1403.  
  1404.  
  1405.  
  1406. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  1407.  
  1408. raised it at the front end, because I do think that
  1409. it is a trend around the recognition that if we
  1410. keep people's bills under control through good
  1411. business practices, we have a better ability to
  1412. count on the return of those customers than if we
  1413. put them through a very bad experience, which
  1414. is what happened in 2000 and 2001.
  1415.  
  1416.  
  1417. THE CALLER:
  1418. How many customers did you reconnect in the
  1419. fourth quarter, and how many customers do you
  1420. think have not yet reconnected?
  1421.  
  1422.  
  1423. MR. KEVIN MADDEN:
  1424. In terms of those that have not reconnected, I
  1425. think it is about -- and don't hold me to it right
  1426. now, I'll get back to you on it -- I think it is
  1427. around 15,000. But we are still drilling down to
  1428. that, and focusing on where they are located in
  1429. Georgia, and making them aware of the program
  1430. that Paula talked about, in terms of the regulated
  1431. provider, and she talked about we have now
  1432. 14,000 -- SCANA projected that that program
  1433. can have up to 50,000 potential customers.
  1434.  
  1435.  
  1436. THE CALLER:
  1437. You talked about a mid-50's debt-to-cap target;
  1438. to play devil's advocate, why not get there now
  1439. with the equity offering?
  1440.  
  1441.  
  1442. MR. RICHARD O'BRIEN:
  1443. I think part of it is size -- how much equity can
  1444. you issue to get there, and use the proceeds, and
  1445. I think we're comfortable with the balance sheet
  1446. right now at the higher 50 levels, and we will
  1447. work it down over time, and I think that gives us
  1448. the ability to average in a little bit, too.
  1449.  
  1450.  
  1451. MS. PAULA ROSPUT:
  1452. We don't have quite as much courage as you
  1453. have, in theory, because this issue of trying to be
  1454. accretive after the dilution of an equity issuance
  1455. is very much with us. We have always tried to
  1456. give growth to our shareholders, and we do not
  1457.  
  1458. want to create a new class of shareholders who
  1459. are not too happy with our performance.
  1460.  
  1461.  
  1462. THE OPERATOR:
  1463. (CALLER INSTRUCTIONS) I am showing no
  1464. further questions at this time; I would like to
  1465. turn the conference back over to you for any
  1466. closing remarks you may have.
  1467.  
  1468.  
  1469. MR. STEVE CAVE:
  1470. We will just end it there, and thank you for
  1471. joining us today, and please give us a call with
  1472. any follow-up questions.
  1473.  
  1474.  
  1475. THE OPERATOR:
  1476. That does conclude your conference call for
  1477. today; we thank you for your participation, and
  1478. ask that you please disconnect your lines.
  1479.  
  1480. (CONFERENCE CALL CONCLUDED)
  1481.  
  1482.  
  1483.  
  1484.  
  1485.  
  1486. DISCLAIMER:
  1487.  
  1488. ALL PRODUCTS AND SERVICES PROVIDED
  1489. BY FDFN, INC. HEREUNDER, INCLUDING, BUT
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  1493. HEREBY DISCLAIMS, AND YOU HEREBY
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  1495. WARRANTIES, REGARDING THE CALL
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  1511. 19
  1512.  
  1513.  
  1514.  
  1515. Transcript produced by Fair Disclosure Financial Network, Inc.
  1516.  
  1517.  
  1518. AGL Resources Inc (ATG) - Q4 2002 Financial Release Conference Call
  1519. Friday, January 31, 2003 8:15 am
  1520.  
  1521.  
  1522.  
  1523.  
  1524.  
  1525.  
  1526. Fair Disclosure Financial Network www.fdfn.com � 1-617-393-3354
  1527.  
  1528. FOREGOING EXCLUSIONS AND DISCLAIMERS
  1529. ARE AN ESSENTIAL PART OF THE ORDER
  1530. FOR THIS DOCUMENT AND FORMED THE
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  1532. CHARGED FOR THE DOCUMENT.
  1533.  
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  1536. 20
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