Comments

<?php


            // Here, we insert the replies as comments to their parent email.
                 if ((!empty($mail['header']->references )) && (preg_replace('~[<]~','',strstr($mail['header']->references, '@',true))) == (preg_replace('~[<]~','',strstr($mail['header']->references, '@',true))))
                {
                  //echo htmlentities($mail['header']->message_id);

                //$posts = get_posts();

                    $comment_exists = (bool) get_comments( array(
    'type'       => 'email_replies',
    'meta_key'   => 'message_id',
    'meta_value' => preg_replace('~[<]~','',strstr($mail['header']->message_id, '@',true)),
    'count'      => true, // this means we're retrieving the number of comments only
) );

                    if ( ! $comment_exists ) {
             $posts = get_posts(  array(
                    'post_type'  => 'faqpress-tickets',
                    'meta_key'   => 'ticket_id',
                    'meta_value' => preg_replace('~[<]~','',strstr($mail['header']->references, '@',true)),
                )  );

            if ( ! empty( $posts )   ) {
                $comment_array = array(
                    'comment_content' => $mail['body'],
                    'comment_post_ID' => $posts[0]->ID,
                    'comment_author'  => ucwords(strstr($mail['header']->fromaddress, '<',true)),
                    'comment_author_email' => preg_replace('~[<>]~', '', strstr($mail['header']->fromaddress, '<')),
                    'comment_type'  => 'email_replies',
                    'comment_date'  => $mail['header']->Date,
                    'comment_meta'  => array(
                        'message_id' => preg_replace('~[<]~','',strstr($mail['header']->message_id, '@',true))),
                );
                  wp_insert_comment($comment_array);
            }
            }
    }