[21:56:55] <13@Zatie[PC]> I can't even get an adjustment to a name in my account, I asked a tech rat last nite in this channel
[21:57:17] <13@Zatie[PC]> Whole thing is mess, have you tried looking at that Confluence?
[21:58:02] * Dystopia[PC|artwork] (~DystopiaP@dystopia.op.fuelrats.com) has joined #grownuprats
[22:00:16] <07xlexious> how about, click the support link in the topic, click "CHANGE CMDR NAME" and click "done"
[22:00:17] <07xlexious> jesus christ
[22:00:32] <13@Zatie[PC]> Doesn't work for a 2nd CMDR name
[22:00:39] <07xlexious> ...
[22:00:40] <07xlexious> yes it does
[22:01:08] <13@Zatie[PC]> Nobody can navigate that software, it's horrible
[22:03:59] <07xlexious> yes, very difficult https://sorlie.co.uk/s/2YCskkBhrD.mp4
[22:04:34] <13@Zatie[PC]> 404 Not Found, yes very easy
[22:05:21] <13Falcon_JSDF[XB1]> Datalink[Lost], clear communication as you said is the key. I f I know I am a team and the team member is closer I am still going but know what the deal is
[22:06:00] <13@Zatie[PC]> Confluence is confusing and messy
[22:06:27] <07xlexious> the support system is not even on confluence
[22:06:42] <13@Zatie[PC]> It's great for tech nerds who spend all their life on some sort of IT help desk, not useful for a rat
[22:07:00] <07xlexious> https://sorlie.co.uk/d/changename.mp4 this is too hard for you huh
[22:07:02] <Datalink[Lost]> the support system's Jira
[22:07:18] <13@Zatie[PC]> Jira / Confluence / whatever, all the same thing
[22:08:18] <07xlexious> if selecting something from a list of items, and filling out 3 text boxes is beyond your capability I don't know what to do
[22:09:15] <13@Zatie[PC]> That's confusing because I want to change the case of a 2nd CMDR in my account
[22:09:32] <07xlexious> then enter the name of the 2nd CMDR in the first box and the new name in the new box
[22:09:47] <07xlexious> I don't understand what I could possibly do to make it easier
[22:10:48] <Datalink[Lost]> what's the URL to this?
[22:11:11] <07xlexious> http://t.fuelr.at/help it's in the topic of #ratchat
[22:11:13] <13@Zatie[PC]> Beats me
[22:11:54] <07xlexious> what exactly is it you want?
[22:12:36] <07xlexious> are you grumpy because the people who volunteer their free time does not cater to your every whim when you throw out account change requests in unofficial channels near midnight on a friday?
[22:13:32] <13@Zatie[PC]> Newsflash, we Rat 7 days a week
[22:13:52] <13rex1973> its saturday. *duck and runs away*
[22:14:47] <07xlexious> you stand ready to call jumps every hour of every day do you?
[22:15:02] <07xlexious> I'll make sure to throw a hissy fit the next time at 3am when I see you not call jumps
[22:15:38] <03Dystopia[PC|artwork]> Hmm. Bit of an argument gents? Is there a hurry to do this Zatie[PC] ?
[22:15:45] <13Falcon_JSDF[XB1]> xlexious, Dude chill. We put the hours in for the group and the clients
[22:15:54] <13@Zatie[PC]> Grow up xlexious
[22:16:01] <07xlexious> what a great argument.
[22:16:03] <03Dystopia[PC|artwork]> What is the name of your second account Zatie[PC]?
[22:16:19] <07xlexious> If all you can manage is ad hominem's we're done
[22:16:32] * wildc4rd (wildc4rd@wildc4rdPC.rat.fuelrats.com) Quit (Read error)
[22:16:32] <13Falcon_JSDF[XB1]> ??
[22:16:41] <13Falcon_JSDF[XB1]> where did that come from
[22:16:53] <07xlexious> that was obviously not directed at you
[22:16:56] <13@Zatie[PC]> This is ludicrous.. whatever..
[22:17:01] <03Dystopia[PC|artwork]> All right gents time to cool it please
[22:17:02] <Datalink[Lost]> xlexious, there's probably a more constructive way to put stuff
[22:17:13] <13Falcon_JSDF[XB1]> no but I have been reading the thread
[22:17:24] <13Falcon_JSDF[XB1]> and no offence taken, of course
[22:17:31] <07xlexious> the majority of the tech rats are not even in this channel, we try to fix support tickets within 6 hours, you can manage to fill in a form
[22:19:01] <03Dystopia[PC|artwork]> So before the rather puerile banter what exactly is the issue Zatie[PC] ?
[22:21:35] * Falcon_JSDF[XB1] (MainUser@falconjsdf.overseer.fuelrats.com) Quit (Quit: Leaving)
[22:22:25] * wildc4rd (wildc4rd@wildc4rdPC.rat.fuelrats.com) has joined #grownuprats
[22:22:36] * @Zatie[PC] (Zatie@Zatie.overseer.fuelrats.com) Quit (Read error)
[22:25:32] * Zatie[PC] (Zatie@Zatie.overseer.fuelrats.com) has joined #grownuprats
[22:25:32] * ChanServ sets mode: +o Zatie[PC]
[22:28:41] <13@Zatie[PC]> Sorry had to restart for a driver update. Forget about it Dystopia[PC|artwork]
[22:30:50] * @Zatie[PC] (Zatie@Zatie.overseer.fuelrats.com) Quit (Read error)