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Poloniex should not fuck with me, never!

hackbyte Aug 19th, 2017 143 Never
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  1. #389352 Litecoin withdraw "Awaiting Approval"
  2.  
  3. Daniel 'hackbyte' Mitzlaff, reported 13 minutes ago
  4.  
  5. Again, i want to withdraw some coins and have to wait...
  6.  
  7. That is a no-go.
  8.  
  9. Pay out your IOU _ASAP_.
  10.  
  11. Daniel 'hackbyte' Mitzlaff
  12.  
  13.  
  14. Daniel 'hackbyte' Mitzlaff, said 2 minutes ago
  15. I just got your email:
  16.  
  17. [...snip...]
  18.  
  19. Dear Daniel 'hackbyte' Mitzlaff,
  20.  
  21. The awaiting approval status is a security measure to allow a security agent to review and approve the transaction manually, this is necessary in some cases depending on how secure your account is.
  22.  
  23. Your withdrawal will be approved shortly, but some cases will require contact with the security team, in that case a security agent will reach out to solve any eventual problem with you via support ticket [#389352].
  24.  
  25. In case your withdrawal has been Awaiting Approval for too long and you have not received any contact from Poloniex, please reply to this message.
  26.  
  27. Sincerely,
  28. Poloniex Support Team
  29.  
  30. Ticket: https://poloniex.freshdesk.com/helpdesk/tickets/389352
  31.  
  32. [...snap...]
  33.  
  34. What the???? "how secure my account is"?
  35.  
  36. I can tell you, how secure it is. IT IS SAFE AND SANE AND HAS A REALLY GOOD AND NOWHERE REUSED PASSWORD.
  37.  
  38. Even the email address i use on your site is _NOWHERE ELSE IN USE ON THE WHOLE WORLD AND THE INTERNET_.
  39.  
  40. Additionally i have 2FA active and use it regularily.... I just hav a slight async-problem with time probably, which _could_ be the reason, why your site accepts valid 2fa tokens only 5 to 8 seconds after they _become the valid ones_,
  41.  
  42. So ... _NEVER again_ talk to me about _my_ account security.
  43.  
  44. FIX YOUR CRAP AND GIVE ME MY MONEY, INSTANTLY.
  45.  
  46. And kill this fscking "manual approval" flag out of my account data.. There is no need for that at all.
  47.  
  48. Daniel 'hackbyte' Mitzlaff
  49.  
  50. P.s.: Fix your fscking 2FA mess ....i know about your security holes, as i'm not only able to read but i _DO_ read... even reddit....
  51.  
  52. Do not dare to bother me with _YOUR_ mess ...... not in any way!
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