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Feb 9th, 2019
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  1. Me: I think i'm missing a few orders from my history
  2. You are now connected to vaishali from Amazon.com
  3. vaishali: Hello, my name is vaishali. I'm here to help you today.
  4. Me: So i ordered a pc mouse a while ago and i cant find it in my order history
  5. I wanted to return it because its super glitchy but i cant find the order
  6. vaishali: Hello Deon.
  7. I will definitely look into this for you.
  8. Deon there are many orders in your account for mouse.
  9. https://www.amazon.com/dp/B00M3YQZ00
  10. Above one you are talking about?
  11. Me: No thats from 2018
  12. I ordered this mouse
  13. https://www.amazon.com/dp/B078LJ6RPK
  14. vaishali: Deon the mouse orders are all from 2015, please remember once that you ordered from your account or your family member?
  15. Me: I'm preety sure i ordered everything from my own accounts
  16. I'm checking my emails for order confirmations and i still cant find it
  17. vaishali: Yes I also checked and there is no order for mouse in 2019, do you remember in which month you ordered so I can recheck again.
  18. Me: January
  19. vaishali: Okay so its been 1 year now.
  20. I will recheck once.
  21. Me: I'm actually so confused rn
  22. I ordered alot of others stuff in the past too and i cant find those orders anywhere
  23. vaishali: Can ou help me with other item name?
  24. We can try to check.
  25. Me: https://www.amazon.com/dp/B0002CZUUG/
  26. https://www.amazon.com//dp/B00FFIGZF6
  27. I checked all my emails and cant find anythig...
  28. vaishali: Yes the items you mentioned above are not ordered in this account, I think you might have another account please try to remember and check once.
  29. Are we still connected?
  30. Me: Yes i'm checking
  31. vaishali: Okay, please let me know once done.
  32. Did you find any order?
  33. Me: No
  34. I check every single one of my email addresses
  35. XcomegaX@gmail.com
  36. XcomegaX2@gmail.com
  37. XcomegaX0@gmail.com
  38. vaishali: okay.
  39. I will suggest you to please check the details and contact us back with order number or any other account details.
  40. I don't mean to rush you, but we've been idle for 1 minute. I want to make sure our chat's still connected. If you aren't able to respond in 1 minute, this chat will close.
  41. Me: If i check my bank account and get the order number from there can you guys find the account i bought it on?
  42. vaishali: No we are not allowed to access that details, you can take your time and check the details with bank for order number and check the bank statement, please contact us back we are here 24*7 to help you.
  43. Is that oaky?
  44. Me: 12/31/18 was the day i bought the mouse apparently >:
  45. AMAZON.COM*M27KQ5R21 AMZN.COM/BILLWA 63576TLIZFZ
  46. ?_?
  47. vaishali: I checked all that emails and the account From you contacted has non of the item you mentioned above.
  48. If the orders were placed from same account it should come out in results as I can check for 2015 orders for mouse but not 2018
  49. Please check with bank and contact us back with order details.
  50. Is there anything else I can assist you with today?
  51. Me: Order details?
  52. vaishali: Deon we are not able to fins the item you mentioned above please get the order number and contact us we will help you ahead.
  53. Me: https://i.imgur.com/aHkPrwk.png
  54. But how do i get the order number if its not in the order history
  55. vaishali: Deon I checked all the details and the items are never ordered from this account we have all the history for your orders and that items never ordered here, please try to understand.
  56. You might ordered from other place or other account, the order not placed on this account from Amazon.com
  57. Me: I ordered it from amazon
  58. If i didn't i wouldn't say
  59. AMAZON.COM*M27KQ5R21 AMZN.COM/BILLWA 63576TLIZFZ
  60. vaishali: I will help you with this.
  61. Upon checking the order is in your another account.
  62. https://www.amazon.com/dp/B078LJ6RPK
  63. Above one is order?
  64. Me: yes thats the mouse
  65. Which account is it?
  66. vaishali: I cannot confirm the email address however it is no from the 3 you confirmed above, if you have any other email address please confirm that address.
  67. Me: xcomegaX@live.com
  68. xcomegax2@live.com
  69. nitrogamez@live.com
  70. 8325081690?
  71. I have no idea
  72. shipped to 13702 sutton glen ln
  73. Deon Howard
  74. vaishali: The all above address are not same with that account.
  75. Its different email address.
  76. Please check the emails you have and the order is in one of your account.
  77. Me: I'm checking everything
  78. vaishali: Due to security reasons I am not able to confirm the details.
  79. Once you will find the all email address you have you con contact us we will help you ahead.
  80. Is there anything else I can assist you with today?
  81. Me: I legit told you every email it could be
  82. vaishali: And the email is not same with anyone.
  83. Me: cfangz@live.com ?
  84. vaishali: I am nit able to help you with account details.
  85. Me: omg
  86. vaishali: No its not the above one.
  87. Me: This is so dumb holy shit
  88. Logged into so many differnt accounts but they aren't the one?
  89. vaishali: I understand your concern please get the email address and account details so we can help you as of now we are not able to help you with order.
  90. Yes they are not the same.
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