I rented a car on Friday, Feb 10th and everything was going well - until
I tried to use it on Sunday, February 12th and I received an error
message - Defective Key and the car would not start.  I called Budget
and they referred me to the Road Assistance number - it took just about
three hours for someone to get to help me.  Fortunately, I was at my
hotel - because I cannot imagine being stranded in the middle of nowhere
in the freezing cold.  In addition, this would have been a lot more
serious if it was tomorrow morning when I would be attempting to leave
to go to the airport.  The car needed the oil change and that light came
on when I pulled out of the airport.  Finally, someone came with another
car - which was dirty and only had a half of a tank of gas.  I do not
believe I should be paying for this rental due to the poor quality of
car and the poor service I received.  It was a travesty!!!!!!  I await
your response.