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- {
- "impact_score": {
- "negative impact": -9.09,
- "positive impact": 0
- },
- "overall_score": {},
- "performance": {
- "value": 47.15
- },
- "response": {
- "value": 3643
- },
- "response_rate": {
- "value": 15.21
- },
- "review": {
- "total": 23951
- },
- "review_breakdown": [
- {
- "OTA": "agoda",
- "percentage": 0.84
- },
- {
- "OTA": "tripadvisor",
- "percentage": 18.48
- },
- {
- "OTA": "google",
- "percentage": 1.62
- },
- {
- "OTA": "tiket",
- "percentage": 65.86
- },
- {
- "OTA": "pegipegi",
- "percentage": 0.4
- },
- {
- "OTA": "traveloka",
- "percentage": 12.81
- }
- ],
- "top_language": [
- {
- "language": "Indonesian",
- "total": 3484
- },
- {
- "language": "in",
- "total": 1591
- },
- {
- "language": "en",
- "total": 783
- }
- ]
- }
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