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  1. Hey! you there random person looking at recent pastes.
  2. Would you like to know how to get free logitech products
  3. Like real actual free logitech products?
  4. None of that survey bullshit completely free. I Swear to you
  5. If you do like that idea
  6. Continue reading below!
  7.  
  8. (DONT TRY AND USE LIVE CHAT OUT OF THEIR BUISNESS HOURS TRY AROUND 2 PM
  9.  
  10.  
  11. Logitech Live Chat = https://support.logitech.com/en_us/chat-support
  12.  
  13. 1. Getting The Serial Number:
  14. This is quite easy but can be difficult if you're not sure what you're doing. I like going to small YouTube reviews and getting the serials. You can use any method such as eBay or Craigslist.
  15.  
  16. 2. Contacting Logitech:
  17. The best method for contacting them is live chat. Emailing them is extremely counterintuitive and calling them has never really worked for me.
  18.  
  19. 3. Talking To The Rep:
  20. I'm a huge advocate of perfecting the character you perform as. While Logitech is not a hard company by any means, this still is a great thing to practice. When talking to the rep make sure to stay persistent. They'll ask you to do different troubleshooting methods. Keep saying that the product won't work. After awhile they'll determine that the product is defective or has an internal product they can't troubleshoot. Oscar Plz
  21.  
  22. Frequently Asked Questions:
  23.  
  24. Q: Does Logitech Bill?
  25. A: No. I've ordered well over five products to my address without any repercussions.
  26.  
  27. Q: What Do I Do If Logitech Makes Me Download A Software?
  28. A: To my knowledge this usually happens with wireless/bluetooth products. Just tell them that the device isn't being picked up by the software.
  29.  
  30. Q: What If I Can't Find A Serial?
  31.  
  32.  
  33. Note: I have never tried SEing a webcam from Logitech so I can not help you. I know for expensive items they will make you ship it in just a disclaimer.
  34.  
  35. Live Chat Transcript Below:
  36. Spoiler:
  37.  
  38. [Copelia Coral A (3/3/2017, 11:16:54 AM): Hello! Thank you for reaching out to Logitech Support. I will be with you in a moment.
  39. Copelia Coral A (3/3/2017, 11:18:41 AM): Hi. I understand that you are having issues with a G502.
  40. Copelia Coral A (3/3/2017, 11:18:42 AM): Have you tried to fix the issue? If so, what have you tried?
  41. Me (3/3/2017, 11:19:33 AM): Hello, I've tried plugging the mouse into many different ports a different PC and my wife's MacBook.
  42. Me (3/3/2017, 11:20:32 AM): That's all
  43. Copelia Coral A (3/3/2017, 11:20:43 AM): Does it light up?
  44. Me (3/3/2017, 11:20:46 AM): No
  45. Me (3/3/2017, 11:20:53 AM): It doesn't even show up in device manager
  46. Copelia Coral A (3/3/2017, 11:21:34 AM): Alright
  47. Copelia Coral A (3/3/2017, 11:21:40 AM): When and where did you purchase the unit?
  48. Me (3/3/2017, 11:22:13 AM): Off of Amazon
  49. Me (3/3/2017, 11:22:19 AM): and about four months ago
  50. Copelia Coral A (3/3/2017, 11:22:44 AM): It might be an internal battery issue that we cannot troubleshoot from here, we can offer a replacement
  51. Copelia Coral A (3/3/2017, 11:23:01 AM): If you want to proceed, we will need the serial number on the unit itself, shipping information and phone number
  52. Me (3/3/2017, 11:23:46 AM): 1612LZ04DMC9
  53. Copelia Coral A (3/3/2017, 11:29:39 AM): Thanks
  54. Copelia Coral A (3/3/2017, 11:29:44 AM): Last but not least, please provide us with your shipping
  55. Copelia Coral A (3/3/2017, 11:29:45 AM): address and phone number.
  56. Me (3/3/2017, 11:30:05 AM): Phone Number: XXX-XXX-XXX
  57. Me (3/3/2017, 11:30:13 AM): XXXXXX
  58. Me (3/3/2017, 11:30:15 AM): XXXXX
  59. Me (3/3/2017, 11:30:17 AM): XXXXX
  60. Copelia Coral A (3/3/2017, 11:31:11 AM): Thanks
  61. Copelia Coral A (3/3/2017, 11:31:15 AM): Give me one moment to place the order
  62. Me (3/3/2017, 11:31:17 AM): Thank you aswell
  63. Copelia Coral A (3/3/2017, 11:33:44 AM): Alright.
  64. Copelia Coral A (3/3/2017, 11:33:48 AM): We will send you a confirmation email once the replacement unit is ready to ship out.
  65. Copelia Coral A (3/3/2017, 11:33:50 AM): It normally takes from 24 to 48 business hours
  66. Me (3/3/2017, 11:33:57 AM): Ok thank you very much
  67. Me (3/3/2017, 11:34:01 AM): Have a good one
  68. Copelia Coral A (3/3/2017, 11:34:04 AM): No problem Steven
  69. Copelia Coral A (3/3/2017, 11:34:06 AM): You too
  70. Copelia Coral A (3/3/2017, 11:34:07 AM): Bye for now ]
  71.  
  72. TL;DR:
  73. Get Serial Number, Live Chat, Free Item.
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