Your message to don@chcare.com.au couldn't be delivered.
A security check at chcare.com.au failed due to misconfigured settings at kingconstructiongroup.com.au.
kingconstructiongrou. . .
Office 365
chcare.com.au
Action Required

Recipient





Misconfigured PTR record



How to Fix It
The recipient's email server at chcare.com.au performed a security check against your message and the check failed. To fix this, forward this non-delivery report (NDR) to your email admin.

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More Info for Email Admins
Status code: 550 5.7.363

It appears that the recipient's email server at chcare.com.au performed a reverse DNS (rDNS) lookup security check to verify that the IP address the message is coming from is associated with the sending domain, and the lookup failed. It appears that the pointer (PTR) record for kingconstructiongroup.com.au isn't set up correctly.

Set up or fix your domain's PTR record - If you're the admin for kingconstructiongroup.com.au, work with your DNS hosting provider (your domain registrar, Web hosting provider, or ISP) to correctly set up a PTR record for your domain. If you're using Office 365 to manage your DNS records note that PTR record creation and management isn't supported in Office 365, so you'll have to change your DNS management to a DNS host outside Office 365. Refer to this article for more information and instructions: Change how DNS records are managed with Office 365.

Unfortunately, Office 365 Support can't help you fix these kinds of externally reported errors because Office 365 doesn't support PTR record management.

Original Message Details
Created Date:
5/31/2017 4:44:12 AM
Sender Address:
dale@kingconstructiongroup.com.au
Recipient Address:
don@chcare.com.au
Subject:
RE: Test

Error Details
Reported error:
550 5.7.363 Remote server returned sender verification failed -> 550 Verification failed for <dale@kingconstructiongroup.com.au>;No Such User Here;Sender verify failed
DSN generated by:
ME1PR01MB0340.ausprd01.prod.outlook.com
Remote server:
cp274.ezyreg.com

Message Hops
HOP
TIME (UTC)
FROM
TO
WITH
RELAY TIME
1
5/31/2017
4:44:12 AM
ME1PR01MB1698.ausprd01.prod.outlook.com
ME1PR01MB1698.ausprd01.prod.outlook.com
mapi
*
2
5/31/2017
4:44:13 AM
ME1PR01MB1698.ausprd01.prod.outlook.com
ME1PR01MB0340.ausprd01.prod.outlook.com
Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256_P256)
1 sec
Original Message Headers
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
 d=kingconstructiongroup.onmicrosoft.com;
 s=selector1-kingconstructiongroup-com-au;
 h=From:Date:Subject:Message-ID:Content-Type:MIME-Version;
 bh=xlbdLwd+B+2QtXRnCBcGBg+TSOBYtuZvVcZnu5c4hwU=;
 b=DJzoHe3oB2N/nYoWbq1D47IFFaM1n2xDzTdDEGkVwRfJyNvqyZb90qHXzetg0Pd+B2FhH/eFVvh21LVyPpk5QYhjKjntY8GYfWzRAMFRa/QEvWEw6ujGR4nKlG/p/JJzcANFNrXaqDvh0Fzc8U7FWGZNWnjXaKvsb67oeP28tpo=
Received: from ME1PR01MB1698.ausprd01.prod.outlook.com (10.171.11.20) by
 ME1PR01MB0340.ausprd01.prod.outlook.com (10.162.66.26) with Microsoft SMTP
 Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256_P256) id
 15.1.1124.9; Wed, 31 May 2017 04:44:13 +0000
Received: from ME1PR01MB1698.ausprd01.prod.outlook.com ([10.171.11.20]) by
 ME1PR01MB1698.ausprd01.prod.outlook.com ([10.171.11.20]) with mapi id
 15.01.1124.020; Wed, 31 May 2017 04:44:12 +0000
From: Dale King <dale@kingconstructiongroup.com.au>
To: Patrick McMahon <patrick.mcmahon@cloudcopyclick.com.au>, "Amanda - King
 Construction Group" <amanda@kingconstructiongroup.com.au>, Simon Virgona
     <simon.virgona@cloudcopyclick.com.au>, Shem Janssen
       <shem.janssen@cloudcopyclick.com.au>, "don@chcare.com.au" <don@chcare.com.au>
Subject: RE: Test
Thread-Topic: Test
Thread-Index: AdLZodALxiGjYvLkQveK8SWEftrSIAACL6hAAAAMjzYAAAJwAAAG9FnwAABmJHA=
Date: Wed, 31 May 2017 04:44:12 +0000
Message-ID: <ME1PR01MB169815E7AE68054B7DFA8D83EAF10@ME1PR01MB1698.ausprd01.prod.outlook.com>
References: <SY3PR01MB1595C8239CCA8C76D3F2ADECECF10@SY3PR01MB1595.ausprd01.prod.outlook.com>
 <HK2PR06MB0705792107FA7960884344A9A6F10@HK2PR06MB0705.apcprd06.prod.outlook.com>
In-Reply-To: <HK2PR06MB0705792107FA7960884344A9A6F10@HK2PR06MB0705.apcprd06.prod.outlook.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: yes
X-MS-TNEF-Correlator:
authentication-results: cloudcopyclick.com.au; dkim=none (message not signed)
 header.d=none;cloudcopyclick.com.au; dmarc=none action=none
 header.from=kingconstructiongroup.com.au;
x-originating-ip: [110.143.140.251]
x-ms-publictraffictype: Email
x-microsoft-exchange-diagnostics: 1;ME1PR01MB0340;7:PZTxHqXYAN2OcniYVv/cI8q4EBobdV+CmwGkhWQtmq9xjO/ltCRl2yWiKMzC8nS6Zofz9mRdfMIHYRcbChGj6GXdUXdWED5ZjFN/grw1X7YygMKO8KTJxhnnRMJtYwqMbpOuRVh1U/cCaSVwJ38wwZEt6kObsM0dUEZ8LDgQnkAbEJOb6cp+P9QtGr2l+9a8LtO3fp62l5VAbNtDZJWxGq0YFouRXDiN+PDbfLQSYdY8DxLbFN5W+pISpK6ZrY0p1OQozlJLjF8O9PkX1tQv/Ldj6F3UWkjW86tNul7FG+h6s0FkgkurAA5FxEean7sdkOK9r3xjjKdgGKIIyptjJA==
x-forefront-antispam-report: SFV:SKI;SCL:-1SFV:NSPM;SFS:(10009020)(39450400003)(39830400002)(39410400002)(39400400002)(377454003)(3905003)(66654002)(221733001)(14454004)(2906002)(54556002)(54896002)(53936002)(45080400002)(478600001)(99286003)(6306002)(236005)(55016002)(66066001)(2950100002)(790700001)(9686003)(122556002)(102836003)(74482002)(50986999)(575784001)(86362001)(189998001)(7696004)(42882006)(6116002)(8676002)(38730400002)(77096006)(3280700002)(733005)(54356999)(99936001)(606005)(6436002)(2900100001)(81166006)(3480700004)(8936002)(6506006)(25786009)(53946003)(3660700001)(7116003)(229853002)(7736002)(74316002)(53546009)(5890100001)(5660300001)(2501003)(33656002)(7906003)(76176999)(6246003)(579004);DIR:OUT;SFP:1101;SCL:1;SRVR:ME1PR01MB0340;H:ME1PR01MB1698.ausprd01.prod.outlook.com;FPR:;SPF:None;MLV:sfv;LANG:en;
x-ms-traffictypediagnostic: ME1PR01MB0340:
x-ms-office365-filtering-correlation-id: 7bccaf8d-42b8-49ca-c9d1-08d4a7dfaf70
x-microsoft-antispam: UriScan:;BCL:0;PCL:0;RULEID:(22001)(2017030254075)(201703131423075)