Hi ,



I have a  job opportunity for you if you are looking for new job you can send me your updated profile at shivi2@tekshapers.com.





Job Title:                          L-1 Support Role

Location:                         Remote role



We need to hire approximately 9 resource in US for Conduent for production control support. Its basic L1 job, 3b/4a level with 2-3 yrs experience, Preferably around Lexington but can but not must and can be remote.

Below is the job description



System Support / Monitoring:

Develop an understanding of batch processes and documentation.
Monitors the creation and sending of various files to and from the customers, and notifies the operations and development teams as issues arise.
Monitor tools/screens to job status
Maintain appropriate job logs and monitor other processes as needed.
Report on the progress and resolution, of related issues, to operations, development team, and the agencies.
Helpdesk:

Receiving calls or emails from with IT team regarding application or system issues.  Investigate, track and report on issues.
 Communicate status with callers from the various It teams.
Other Duties:

Assist in identifying system and or account issues in Vector; IVR; Website and other related applications.
  Assist in system or user acceptance testing, as needed.
 Requirements

Computer related bachelor’s degree preferred or equivalent work experience.
 Knowledge of healthcare claim system, Helpdesk preferred.
 May require occasional extra hours or off-hours work.
 Proficiency in Microsoft Office applications
 Excellent interpersonal, verbal and written communication skills
 Excellent personal time management and attendance record
 Must consent to and successfully clear all required pre-employment screenings.
 Must be currently eligible to work in the United States for any employer.




Warm Regards

Shivi Sharma
Technical Recruiter



Tekshapers Inc
850 Stephenson Hwy, Suite 205, Troy, MI 48083

Email: shivi2@tekshapers.com
MBE Certified | ISO 9001:2008 |

*Disclaimer:   This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at  admin@tekshapers.com   and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution, and/or publication of this e-mail, its contents, or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful.

Internet communication cannot be guaranteed to be secured or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. Tekshapers. does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail.




To unsubscribe from future emails or to update your email preferences click here


Note: "We respect your Online Privacy. If you wish not to receive any email, please send us an email with REMOVE in the subject and we will REMOVE you from our mailing list."

Yes I will make $18/hr on W2

Show quoted text