Daniel Ericsson
Nov-17 12:24

: So. Today when I was going to play League of Legends, I could not log in. After doing password retreival, my account is suddenly on EU west server instead of EU east, and I have not transferred it. Even on my purchase history, it doesn't show account transferral, so I have no idea what has happened. This is really annoying, because now I can't play with my friends or anything. Also, I've reset my password.

My account name is 'Orkonkel', and my summoner name 'Lejonet Aslan'.

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Comments
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Daniel Ericsson

    Account is currently on EUW, but it used to be on EUNE. I haven't moved it, and there's nothing in my transaction history about it being moved.

    So.

    Username: Orkonkel
    Summoner name: Lejonet Aslan
    Email: daniel__ericsson@hotmail.com

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Nov-17 2011 13:26
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Shogun
League of Legends Player Support

    Hello Summoner,

    I apologize for my delayed response. Please tell me when you noticed this change on your account so that I may properly assist you.

    Sincerely,

    ShoGun
    Riot Support Team

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Nov-20 2011 08:05
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Daniel Ericsson

    It is not changing. It has been like this the entire weekend. Last friday, I couldn't log in because for some reason my account was on EUW instead of EUNE server. I haven't moved it there. All my friends are on EUNE.

    This is really, really annoying, and I would like some help to explain why it has happened and fixing it.

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Nov-20 2011 10:51
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AltCtrlElite
Riot Games

    Hello Daniel,

    I'd be happy to help you with this problem, but I will need you to provide me with more information so that I may better assist you:

    - Username:
    - Summoner Name:
    - Email used to register the account:
    - Server (NA/ EU West/ EU Nordic & East):

    Regards,
    AltCtrlElite
    Player Support Riot Games

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Nov-21 2011 11:15
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Daniel Ericsson

    Hello, AltCltrlElite.

    I have provided all the information in my previous posts, let me quote my first comment on this issue:

    "Account is currently on EUW...

    ... Username: Orkonkel
    Summoner name: Lejonet Aslan
    Email: daniel__ericsson@hotmail.com"

    This is my first experience with the Riot Games Support, and I really did not expect to get trolled like this. The first response took a few days, and I was asked to 'tell me when you noticed this change on your account', even though -nothing- -has- -changed- since I submitted my issue to the support. I explain this, and another Riot Employee asks me to submit all the information I have already provided. To make it abundantly clear, I will repeat it one more time:

    Username: Orkonkel
    Summoner name: Lejonet Aslan
    Email: daniel__ericsson@hotmail.com
    Server: EUW (Europe West)

    I tried to log in last friday on Europe Nordic - the server that I have been playing on since the server split - but for some reason my account had moved to Europe West. I have not moved my account to another server. After noticing this, I have changed my account password. Also, there is nothing in my 'Purchase History' about Account Transferral, indeed, my last purchase was the Fizz Champion for 6,300 IPs on the 16th (last week's Wednesday).

Nov-21 2011 14:33