What you submitted

18 April



What do you use this account for?
Personal account

Email address or mobile phone number on your account
myemailaddress01@gmail.com

First name
Christopher Low

Middle name


Last name
Low

Additional info
Feel free to rename the account name. I just want to
 a) retain my friends and fb feed. or in lieu, you send me to the data so that i can recreate the account since I skipped the step

 b) reassociate the account with my email myemailaddress@gmail.com and my phone number 98765432 (singapore)

 right now due to the convert page fiasco. i had to create another account in order to have an admin account and it really screwed up all the associations.

 its just a personal page with no business links. seriously just cat photos.!

 or alternatively you delete all related accounts to myemailaddress@gmail.com / 98765432 immediately so that I can recreate it.

 call me if needed.
Attachments
CHRIS NRIC.jpg
.






What you submitted

18 April

I checked "what I submitted and its kind of wrong"

 Email address or mobile phone number on your account
 myemailaddress01@gmail.com

 actually the account I want deconverted from a page is myemailaddress@gmail.com . right now myemailaddress01@gmail.com is the account i had to create so that I have an admin for the converted page.

.







We sent you a message.

18 April

Hi,

 We've asked you to verify your identify because it looks like you may have multiple accounts or may not be using your authentic identity.

 If you've already tried to log in to Facebook and followed the instructions, but weren't able to verify your identity, please reply to this email and attach an image of your government-issued photo ID to the message. You can use a scanner or take a photo of your ID.

 If you don't have a government-issued photo ID, you can also send us 2 different forms of ID (ex: school ID, credit card) that both show the same name. One of the IDs must also include a photo or date of birth that matches the information on your Facebook profile.

 If you don’t have an ID that shows the name you use in real life and your photo or date of birth, you can provide 2 forms of ID that show the same name and a government ID that includes a date of birth or photo that matches the information on your profile.

 Learn more about the different types of IDs we accept in the Help Center:

https://www.facebook.com/help/159096464162185?ref=cr

 Please note that we won't be able to process your request unless you've submitted an accepted form of ID.

 View updates from your Support Inbox: https://fb.me/29x7m4wa4ofs0Zw

 Thanks,
 The Facebook Team

 Did you receive this email in error? Please let us know: https://fb.me/aXDyvFwR4nSuFN
.






What you submitted

18 April

first of all this fiasco happend because I got checkpointed and immediately
 told to convert the fb personal account into a page. I was not told what
 was to come. eg: i should have been given the opportunity to rename the fb
 to real name, or change email addresses appropiately without all the
 weirdness

 my original FB account was myemailaddress@gmail.com , then i was told to create an
 admin account. so I created an admin account as user id 98765432,
 unfortunately the convert page wizard did not accept non email accounts. so
 i created myemailaddress01@gmail.com as an account and linked that. however, I then
 got checkpointed on myemailaddress01@gmail.com but unable to link the phone from
 98765432 because its a separate account. so I created the email address
 myemailaddress02@gmail.com and linked it to 98765432, then removed the phone
 number. but I still cannot reassociate the phone number to
 myemailaddress01@gmail.com because of "was recently used to verify another account"
 , also I did not download my personal data for myemailaddress@gmail.com (ie: more
 prompts required on the finality of the step.. ) I assumed there was going
 to be a back button.





 Feel free to rename the account name for myemailaddress@gmail.com. I just want to
 a) retain my friends and fb feed. or in lieu, you send me to the data so
 that i can recreate the account since I skipped the step

 b) reassociate the account with my email myemailaddress@gmail.com and my phone
 number 98765432 (singapore)

 right now due to the convert page fiasco. i had to create another account
 in order to have an admin account and it really screwed up all the
 associations.

 its just a personal page with no business links. seriously just cat photos.!

 or alternatively you delete all related accounts to myemailaddress@gmail.com /
 98765432 immediately so that I can recreate it.

 On Tue, Apr 19, 2016 at 11:07 AM, Facebook <
 info+jjfzng0r.aea6ntim4e@support.facebook.com> wrote:

 > Hi,
 >
 > We've asked you to verify your identify because it looks like you may have
 > multiple accounts or may not be using your authentic identity.
 >
 > If you've already tried to log in to Facebook and followed the
 > instructions, but weren't able to verify your identity, please reply to
 > this email and attach an image of your government-issued photo ID to the
 > message. You can use a scanner or take a photo of your ID.
 >
 > If you don't have a government-issued photo ID, you can also send us 2
 > different forms of ID (ex: school ID, credit card) that both show the same
 > name. One of the IDs must also include a photo or date of birth that
 > matches the information on your Facebook profile.
 >
 > If you don’t have an ID that shows the name you use in real life and your
 > photo or date of birth, you can provide 2 forms of ID that show the same
 > name and a government ID that includes a date of birth or photo that
 > matches the information on your profile.
 >
 > Learn more about the different types of IDs we accept in the Help Center:
 >
 > https://www.facebook.com/help/159096464162185?ref=cr
 >
 > Please note that we won't be able to process your request unless you've
 > submitted an accepted form of ID.
 >
 > View updates from your Support Inbox: https://fb.me/29x7m4wa4ofs0Zw
 >
 > Thanks,
 > The Facebook Team
 >
 > Did you receive this email in error? Please let us know:
 > https://fb.me/aXDyvFwR4nSuFN
 >
 >
Attachments
CHRIS NRIC.jpg
.







We sent you a message.

Yesterday

Hi,

 Thanks for reaching out to us, but unfortunately we can't confirm you're the owner of this account.

 Please reply with a scan or photo of your government-issued identification that has your name and photo or name and date of birth.

 If you're unable to provide your government-issued ID, please visit the Help Center to learn about the other types of ID we accept:

https://www.facebook.com/help/159096464162185/?ref=cr

 Keep in mind that the information on the ID you provide must match the information on the account.

 Please cover up any personal information we don't need to confirm your identity (ex: address, Social Security number) and save the image(s) as a JPEG.

 We hope to hear from you so we can help.

 View updates from your Support Inbox: https://fb.me/8f6xNpzFMPtod5

 Thanks,

 Facebook

 Did you receive this email in error? Please let us know: https://fb.me/2arUy9SLYbO20cT
.






What you submitted

Yesterday

I've already attached the JPG. of my national ID previously. what more is needed? it states my full name and my date of birth, and photo. I've reattached it to this reply. as I said you can rename my account from chris loup to chris low or christopher low kin siong if you need.
Attachments
CHRIS NRIC.jpg
.






What you submitted

Yesterday

just to be clear, the account myemailaddress@gmail.com is mine and you can send a verification email to see that i reply. you can also request me to send my national id to you from that account.

 in order to make that account fit your real name policy,. by all means rename that account.

 preferably I just need to you do one of the following

 a) decovert my page back to a facebook account (userid myemailaddress@gmail.com,. phone number 98765432) then delete away the rubbish accounts i had to make myemailaddress01@gmail.com and myemailaddress02@gmail.com

 OR

 b) delete myemailaddress@gmail.com, myemailaddress01@gmail.com, myemailaddress02@gmail.com, 98765432 completely so that I can remake a proper account per your real name policy as (myemailaddress@gmail.com 98765432)

.







We sent you a message.

Yesterday

Hi Chris,

 Thanks for verifying your identity. We've reactivated your account, and you should be able to log in now. You can take a few steps to make sure you don't lose access to your account again:

 - Verify your account. Learn how to verify your account in the Help Center: https://www.facebook.com/help/266902903322428/?ref=cr
 - Upload a profile picture, and make sure to use your authentic name and date of birth
 - Only send messages and friend requests to people you know personally
 - Follow the Facebook Community Standards: https://www.facebook.com/communitystandards/?ref=cr

 View updates from your Support Inbox: https://fb.me/1Wck5H7xqQELGW3

 Thanks,

 Daniel
 Community Operations
 Facebook

 Did you receive this email in error? Please let us know: https://fb.me/26jauNnRDOdGuJ0
.






What you submitted

Yesterday

i am unable to login myemailaddress@gmail.com

 it still says account deactivated
.







We sent you a message.

Yesterday

Hi Chris,

 Thanks for verifying your identity. We've reactivated your account, and you should be able to log in now. You can take a few steps to make sure you don't lose access to your account again:

 - Verify your account. Learn how to verify your account in the Help Center: https://www.facebook.com/help/266902903322428/?ref=cr
 - Upload a profile picture, and make sure to use your authentic name and date of birth
 - Only send messages and friend requests to people you know personally
 - Follow the Facebook Community Standards: https://www.facebook.com/communitystandards/?ref=cr

 View updates from your Support Inbox: https://fb.me/arqxAIFiC6TrxG

 Thanks,

 Holly
 Community Operations
 Facebook

 Did you receive this email in error? Please let us know: https://fb.me/9gm1nZUVFisBrA
.






What you submitted

Yesterday

I still cannot login. it says account deactivated for account myemailaddress@gmail.com

 Please see attachment.

Attachments
unabletologinaccountdeactivated.jpg
.







We sent you a message.

Yesterday

Hi Chris,

 Thanks for verifying your identity. We've reactivated your account, and you should be able to log in now. You can take a few steps to make sure you don't lose access to your account again:

 - Verify your account. Learn how to verify your account in the Help Center: https://www.facebook.com/help/266902903322428/?ref=cr
 - Upload a profile picture, and make sure to use your authentic name and date of birth
 - Only send messages and friend requests to people you know personally
 - Follow the Facebook Community Standards: https://www.facebook.com/communitystandards/?ref=cr

 View updates from your Support Inbox: https://fb.me/20hXk157BWi4S8o

 Thanks,

 Holly
 Community Operations
 Facebook

 Did you receive this email in error? Please let us know: https://fb.me/aBAL8O8EJenIBv
.






What you submitted

Yesterday

hi. why are you repeating your response. I am unable to login to myemailaddress@gmail.com. its been converted to a page. I am not even able to add my proper email or my phone number to the account myemailaddress01@gmail.com . please see all attachments. my problem is not fixed !!!
Attachments
addingDeactivatedAccountEmailtomyemailaddress01@gmail.jpg

addingDeactivatedAccountEmailtomyemailaddress01@gmail2.jpg

addingPhonetomyemailaddress01@gmail.com.jpg