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  1. {
  2. "core-uuid": "c4e46972-b683-40cb-8da0-6408ffef61dd",
  3. "switchname": "f8603a950870",
  4. "channel_data": {
  5. "state": "CS_REPORTING",
  6. "direction": "inbound",
  7. "state_number": "11",
  8. "flags": "0=1;1=1;3=1;37=1;38=1;40=1;43=1;48=2;53=1;68=1;74=1;76=1;94=1;111=1;112=1;121=1;133=1",
  9. "caps": "1=1;2=1;3=1;4=1;5=1;6=1"
  10. },
  11. "callStats": {
  12. "audio": {
  13. "inbound": {
  14. "raw_bytes": 159402,
  15. "media_bytes": 155933,
  16. "packet_count": 2262,
  17. "media_packet_count": 2209,
  18. "skip_packet_count": 39,
  19. "jitter_packet_count": 0,
  20. "dtmf_packet_count": 0,
  21. "cng_packet_count": 0,
  22. "flush_packet_count": 53,
  23. "largest_jb_size": 0,
  24. "jitter_min_variance": 0.166667,
  25. "jitter_max_variance": 148.584475,
  26. "jitter_loss_rate": 334.300943,
  27. "jitter_burst_rate": 333.300943,
  28. "mean_interval": 20.052527,
  29. "flaw_total": 12,
  30. "quality_percentage": 99,
  31. "mos": 4.492027,
  32. "errorLog": [
  33. {
  34. "start": 1504907400595901,
  35. "stop": 1504907401556347,
  36. "flaws": 3,
  37. "consecutiveFlaws": 0,
  38. "durationMS": 960
  39. },
  40. {
  41. "start": 1504907395415573,
  42. "stop": 1504907400095547,
  43. "flaws": 8,
  44. "consecutiveFlaws": 0,
  45. "durationMS": 4679
  46. },
  47. {
  48. "start": 1504907356775502,
  49. "stop": 1504907364215586,
  50. "flaws": 437859,
  51. "consecutiveFlaws": 0,
  52. "durationMS": 7440
  53. }
  54. ]
  55. },
  56. "outbound": {
  57. "raw_bytes": 160540,
  58. "media_bytes": 160540,
  59. "packet_count": 1647,
  60. "media_packet_count": 1647,
  61. "skip_packet_count": 0,
  62. "dtmf_packet_count": 0,
  63. "cng_packet_count": 0,
  64. "rtcp_packet_count": 11039,
  65. "rtcp_octet_count": 706496
  66. }
  67. }
  68. },
  69. "variables": {
  70. "direction": "inbound",
  71. "uuid": "cbc2e130-72f1-49cc-8135-5f80df0ec531",
  72. "session_id": "119",
  73. "sip_from_user": "551123456789",
  74. "sip_from_uri": "551123456789@callix.com",
  75. "sip_from_host": "callix.com",
  76. "channel_name": "sofia/internal/551123456789@callix.com",
  77. "ep_codec_string": "mod_opus.opus@48000h@20i@2c,mod_spandsp.G722@8000h@20i@64000b,CORE_PCM_MODULE.PCMU@8000h@20i@64000b,CORE_PCM_MODULE.PCMA@8000h@20i@64000b",
  78. "sip_local_network_addr": "172.18.0.9",
  79. "sip_network_ip": "172.18.0.11",
  80. "sip_network_port": "5060",
  81. "sip_received_ip": "172.18.0.11",
  82. "sip_received_port": "5060",
  83. "sip_via_protocol": "udp",
  84. "sip_from_user_stripped": "551123456789",
  85. "sofia_profile_name": "internal",
  86. "recovery_profile_name": "internal",
  87. "sip_invite_route_uri": "<sip:172.18.0.11;r2=on;lr=on;ftag=26e37209;nat=yes>,<sip:192.168.1.212;r2=on;lr=on;ftag=26e37209;nat=yes>",
  88. "sip_invite_record_route": "<sip:192.168.1.212;r2=on;lr=on;ftag=26e37209;nat=yes>,<sip:172.18.0.11;r2=on;lr=on;ftag=26e37209;nat=yes>",
  89. "sip_req_user": "0000000001_fila-de-ramais",
  90. "sip_req_uri": "0000000001_fila-de-ramais@callix.com",
  91. "sip_req_host": "callix.com",
  92. "sip_to_user": "551123456789",
  93. "sip_to_uri": "551123456789@callix.com",
  94. "sip_to_host": "callix.com",
  95. "sip_contact_params": "transport=udp;registering_acc=callix_com;alias=192.168.1.201~5060~1",
  96. "sip_contact_user": "551123456789",
  97. "sip_contact_port": "5060",
  98. "sip_contact_uri": "551123456789@192.168.1.201:5060",
  99. "sip_contact_host": "192.168.1.201",
  100. "sip_user_agent": "Jitsi2.10.5550Linux",
  101. "sip_via_host": "172.18.0.11",
  102. "max_forwards": "69",
  103. "presence_id": "551123456789@callix.com",
  104. "timezone": "America/Sao_Paulo",
  105. "tenant_id": "1",
  106. "call_queue_id": "3",
  107. "original_call_uuid": "cbc2e130-72f1-49cc-8135-5f80df0ec531",
  108. "sip_h_X-TENANT_ID": "1",
  109. "sip_h_X-CALL_QUEUE_ID": "3",
  110. "sip_h_X-CALL_UUID": "cbc2e130-72f1-49cc-8135-5f80df0ec531",
  111. "leg_timeout": "60",
  112. "cc_export_vars": "hold_music,tenant_id,call_queue_id,exit_cause,miss_cause,original_call_uuid, leg_timeout, sip_h_X-TENANT_ID, sip_h_X-CALL_QUEUE_ID, sip_h_X-CALL_UUID",
  113. "rtp_use_codec_name": "opus",
  114. "rtp_use_codec_fmtp": "usedtx=1",
  115. "rtp_use_codec_rate": "48000",
  116. "rtp_use_codec_ptime": "20",
  117. "rtp_use_codec_channels": "1",
  118. "rtp_last_audio_codec_string": "opus@48000h@20i@1c",
  119. "read_codec": "opus",
  120. "original_read_codec": "opus",
  121. "read_rate": "48000",
  122. "original_read_rate": "48000",
  123. "write_codec": "opus",
  124. "write_rate": "48000",
  125. "local_media_ip": "172.18.0.9",
  126. "local_media_port": "40996",
  127. "advertised_media_ip": "172.18.0.9",
  128. "rtp_use_timer_name": "soft",
  129. "rtp_use_pt": "96",
  130. "rtp_use_ssrc": "4057232460",
  131. "endpoint_disposition": "ANSWER",
  132. "call_timeout": "60",
  133. "continue_on_fail": "true",
  134. "hangup_after_bridge": "false",
  135. "cc_outbound_announce": "/srv/shared/default_data/callix.com/sound_files/call_queue/call_notice_sound.wav",
  136. "cc_side": "member",
  137. "cc_member_uuid": "b6d2c784-28cf-4bcd-9a84-44e13459ef2f",
  138. "cc_queue_joined_epoch": "1504907362",
  139. "cc_queue": "0000000001_fila-de-ramais",
  140. "cc_record_filename": "/srv/shared/tenant_data/callix.com/tenant_0000000001/call_recordings/2017-09-08/21/cbc2e130-72f1-49cc-8135-5f80df0ec531.mp3",
  141. "transfer_history": "ARRAY::1504907367:2c9f9957-795c-4dac-a07d-2d37a8c42599:uuid_br:ec911e2d-6f87-40a7-b0ef-f19a8a6c8aeb|:1504907384:2c9f9957-795c-4dac-a07d-2d37a8c42599:att_xfer:11111@172.18.0.11/551123456789@callix.com|:1504907384:8da8b2d8-63d5-48d9-8497-0297dff8e4fa:uuid_br:570ce3b4-8bf4-41cf-9b10-06b7358f702c",
  142. "playback_last_offset_pos": "255360",
  143. "playback_seconds": "6",
  144. "playback_ms": "6144",
  145. "playback_samples": "49152",
  146. "cc_cause": "answered",
  147. "cc_agent_bridged": "true",
  148. "cc_agent_uuid": "ec911e2d-6f87-40a7-b0ef-f19a8a6c8aeb",
  149. "cc_agent": "extension_0000000001_11111",
  150. "cc_queue_answered_epoch": "1504907367",
  151. "original_destination_number": "0000000001_fila-de-ramais",
  152. "original_caller_id_name": "551123456789",
  153. "original_caller_id_number": "551123456789",
  154. "transfer_source": "1504907384:8da8b2d8-63d5-48d9-8497-0297dff8e4fa:uuid_br:570ce3b4-8bf4-41cf-9b10-06b7358f702c",
  155. "bridge_export_vars": "hold_music",
  156. "hold_music": "/srv/shared/default_data/callix.com/sound_files/tenant/hold_sound.wav",
  157. "last_bridge_to": "570ce3b4-8bf4-41cf-9b10-06b7358f702c",
  158. "bridge_channel": "sofia/internal/11114",
  159. "bridge_uuid": "570ce3b4-8bf4-41cf-9b10-06b7358f702c",
  160. "signal_bond": "570ce3b4-8bf4-41cf-9b10-06b7358f702c",
  161. "last_sent_callee_id_name": "Outbound Call",
  162. "last_sent_callee_id_number": "11114",
  163. "cc_queue_terminated_epoch": "1504907384",
  164. "switch_r_sdp": "v=0\r\no=551123456789-jitsi.org 0 2 IN IP4 172.18.0.11\r\ns=-\r\nc=IN IP4 172.18.0.11\r\nt=0 0\r\nm=audio 32242 RTP/AVP 96 97 98 9 100 102 0 8 103 3 104 101\r\na=rtpmap:96 opus/48000/2\r\na=fmtp:96 usedtx=1\r\na=rtpmap:97 SILK/24000\r\na=rtpmap:98 SILK/16000\r\na=rtpmap:9 G722/8000\r\na=rtpmap:100 speex/32000\r\na=rtpmap:102 speex/16000\r\na=rtpmap:0 PCMU/8000\r\na=rtpmap:8 PCMA/8000\r\na=rtpmap:103 iLBC/8000\r\na=rtpmap:3 GSM/8000\r\na=rtpmap:104 speex/8000\r\na=rtpmap:101 telephone-event/8000\r\na=ptime:20\r\na=rtcp-xr:voip-metrics\r\na=zrtp-hash:1.10 be16a32e307c795d33878cf85b3f754b13e6328c1d69d0d64a19b589578c64af\r\na=rtcp:32243\r\nm=video 32302 RTP/AVP 105 99\r\na=rtpmap:105 H264/90000\r\na=fmtp:105 profile-level-id=4DE01f;packetization-mode=1\r\na=rtpmap:99 H264/90000\r\na=fmtp:99 profile-level-id=4DE01f\r\na=recvonly\r\na=imageattr:105 send * recv [x=[1:1920],y=[1:1080]]\r\na=imageattr:99 send * recv [x=[1:1920],y=[1:1080]]\r\na=rtcp:32303\r\n",
  165. "r_sdp_audio_zrtp_hash": "1.10 be16a32e307c795d33878cf85b3f754b13e6328c1d69d0d64a19b589578c64af",
  166. "audio_media_flow": "sendrecv",
  167. "rtp_use_codec_string": "OPUS,G722,PCMU,PCMA,G729",
  168. "rtp_remote_audio_rtcp_port": "32243",
  169. "remote_media_ip": "172.18.0.11",
  170. "remote_media_port": "32242",
  171. "rtp_audio_recv_pt": "96",
  172. "dtmf_type": "rfc2833",
  173. "rtp_2833_send_payload": "101",
  174. "rtp_2833_recv_payload": "101",
  175. "video_possible": "true",
  176. "video_media_flow": "sendonly",
  177. "rtp_remote_video_rtcp_port": "32303",
  178. "rtp_local_sdp_str": "v=0\r\no=FreeSWITCH 1504866360 1504866363 IN IP4 172.18.0.9\r\ns=FreeSWITCH\r\nc=IN IP4 172.18.0.9\r\nt=0 0\r\nm=audio 40996 RTP/AVP 96 101\r\na=rtpmap:96 opus/48000/2\r\na=fmtp:96 useinbandfec=1; maxplaybackrate=8000\r\na=rtpmap:101 telephone-event/8000\r\na=fmtp:101 0-16\r\na=ptime:20\r\na=sendrecv\r\na=rtcp:40997 IN IP4 172.18.0.9\r\nm=video 0 RTP/AVP 19\r\n",
  179. "sip_to_tag": "HF73aUrmrN7gS",
  180. "sip_from_tag": "26e37209",
  181. "sip_cseq": "3",
  182. "sip_call_id": "b7b25842604ce6e5977f3645e154e2b3@0:0:0:0:0:0:0:0",
  183. "sip_full_via": "SIP/2.0/UDP 172.18.0.11;branch=z9hG4bK9c03.79624e9585c5da552a1f7ab398cadb19.0,SIP/2.0/UDP 192.168.1.201:5060;rport=5060;branch=z9hG4bK-373338-9e26811ca9a301e6d03615db76e122e1",
  184. "sip_from_display": "551123456789",
  185. "sip_full_from": "\"551123456789\" <sip:551123456789@callix.com>;tag=26e37209",
  186. "sip_full_to": "<sip:551123456789@callix.com>;tag=HF73aUrmrN7gS",
  187. "sip_hangup_phrase": "OK",
  188. "last_bridge_hangup_cause": "NORMAL_CLEARING",
  189. "last_bridge_proto_specific_hangup_cause": "sip:200",
  190. "bridge_hangup_cause": "NORMAL_CLEARING",
  191. "call_uuid": "cbc2e130-72f1-49cc-8135-5f80df0ec531",
  192. "current_application": "hangup",
  193. "record_samples": "1466880",
  194. "record_seconds": "30",
  195. "record_ms": "30560",
  196. "record_completion_cause": "success-silence",
  197. "hangup_cause": "NORMAL_CLEARING",
  198. "hangup_cause_q850": "16",
  199. "digits_dialed": "none",
  200. "start_stamp": "2017-09-08 21:49:16",
  201. "profile_start_stamp": "2017-09-08 21:49:44",
  202. "answer_stamp": "2017-09-08 21:49:16",
  203. "bridge_stamp": "2017-09-08 21:49:44",
  204. "progress_media_stamp": "2017-09-08 21:49:16",
  205. "hold_events": "{{1504907380284376,1504907384639140}}",
  206. "end_stamp": "2017-09-08 21:50:01",
  207. "start_epoch": "1504907356",
  208. "start_uepoch": "1504907356315947",
  209. "profile_start_epoch": "1504907384",
  210. "profile_start_uepoch": "1504907384615558",
  211. "answer_epoch": "1504907356",
  212. "answer_uepoch": "1504907356339606",
  213. "bridge_epoch": "1504907384",
  214. "bridge_uepoch": "1504907384655852",
  215. "last_hold_epoch": "0",
  216. "last_hold_uepoch": "0",
  217. "hold_accum_seconds": "0",
  218. "hold_accum_usec": "0",
  219. "hold_accum_ms": "0",
  220. "resurrect_epoch": "0",
  221. "resurrect_uepoch": "0",
  222. "progress_epoch": "0",
  223. "progress_uepoch": "0",
  224. "progress_media_epoch": "1504907356",
  225. "progress_media_uepoch": "1504907356339606",
  226. "end_epoch": "1504907401",
  227. "end_uepoch": "1504907401496398",
  228. "last_app": "hangup",
  229. "caller_id": "\"551123456789\" <551123456789>",
  230. "duration": "45",
  231. "billsec": "45",
  232. "progresssec": "0",
  233. "answersec": "0",
  234. "waitsec": "28",
  235. "progress_mediasec": "0",
  236. "flow_billsec": "45",
  237. "mduration": "45181",
  238. "billmsec": "45157",
  239. "progressmsec": "0",
  240. "answermsec": "24",
  241. "waitmsec": "28340",
  242. "progress_mediamsec": "24",
  243. "flow_billmsec": "45181",
  244. "uduration": "45180451",
  245. "billusec": "45156792",
  246. "progressusec": "0",
  247. "answerusec": "23659",
  248. "waitusec": "28339905",
  249. "progress_mediausec": "23659",
  250. "flow_billusec": "45180451",
  251. "sip_hangup_disposition": "send_bye",
  252. "rtp_audio_in_raw_bytes": "159402",
  253. "rtp_audio_in_media_bytes": "155933",
  254. "rtp_audio_in_packet_count": "2262",
  255. "rtp_audio_in_media_packet_count": "2209",
  256. "rtp_audio_in_skip_packet_count": "39",
  257. "rtp_audio_in_jitter_packet_count": "0",
  258. "rtp_audio_in_dtmf_packet_count": "0",
  259. "rtp_audio_in_cng_packet_count": "0",
  260. "rtp_audio_in_flush_packet_count": "53",
  261. "rtp_audio_in_largest_jb_size": "0",
  262. "rtp_audio_in_jitter_min_variance": "0.17",
  263. "rtp_audio_in_jitter_max_variance": "148.58",
  264. "rtp_audio_in_jitter_loss_rate": "334.30",
  265. "rtp_audio_in_jitter_burst_rate": "333.30",
  266. "rtp_audio_in_mean_interval": "20.05",
  267. "rtp_audio_in_flaw_total": "12",
  268. "rtp_audio_in_quality_percentage": "99.00",
  269. "rtp_audio_in_mos": "4.49",
  270. "rtp_audio_out_raw_bytes": "160540",
  271. "rtp_audio_out_media_bytes": "160540",
  272. "rtp_audio_out_packet_count": "1647",
  273. "rtp_audio_out_media_packet_count": "1647",
  274. "rtp_audio_out_skip_packet_count": "0",
  275. "rtp_audio_out_dtmf_packet_count": "0",
  276. "rtp_audio_out_cng_packet_count": "0",
  277. "rtp_audio_rtcp_packet_count": "11039",
  278. "rtp_audio_rtcp_octet_count": "706496"
  279. },
  280. "app_log": {
  281. "applications": [
  282. {
  283. "app_name": "set",
  284. "app_data": "timezone=America/Sao_Paulo",
  285. "app_stamp": "1504907356325832"
  286. },
  287. {
  288. "app_name": "set",
  289. "app_data": "tenant_id=1",
  290. "app_stamp": "1504907356327402"
  291. },
  292. {
  293. "app_name": "set",
  294. "app_data": "call_queue_id=3",
  295. "app_stamp": "1504907356328011"
  296. },
  297. {
  298. "app_name": "set",
  299. "app_data": "original_call_uuid=cbc2e130-72f1-49cc-8135-5f80df0ec531",
  300. "app_stamp": "1504907356328628"
  301. },
  302. {
  303. "app_name": "set",
  304. "app_data": "sip_h_X-TENANT_ID=1",
  305. "app_stamp": "1504907356332129"
  306. },
  307. {
  308. "app_name": "set",
  309. "app_data": "sip_h_X-CALL_QUEUE_ID=3",
  310. "app_stamp": "1504907356333515"
  311. },
  312. {
  313. "app_name": "set",
  314. "app_data": "sip_h_X-CALL_UUID=cbc2e130-72f1-49cc-8135-5f80df0ec531",
  315. "app_stamp": "1504907356334583"
  316. },
  317. {
  318. "app_name": "set",
  319. "app_data": "leg_timeout=60",
  320. "app_stamp": "1504907356335630"
  321. },
  322. {
  323. "app_name": "set",
  324. "app_data": "cc_export_vars=hold_music,tenant_id,call_queue_id,exit_cause,miss_cause,original_call_uuid, leg_timeout, sip_h_X-TENANT_ID, sip_h_X-CALL_QUEUE_ID, sip_h_X-CALL_UUID",
  325. "app_stamp": "1504907356336308"
  326. },
  327. {
  328. "app_name": "answer",
  329. "app_data": "",
  330. "app_stamp": "1504907356336867"
  331. },
  332. {
  333. "app_name": "set_zombie_exec",
  334. "app_data": "",
  335. "app_stamp": "1504907356347180"
  336. },
  337. {
  338. "app_name": "set",
  339. "app_data": "call_timeout=60",
  340. "app_stamp": "1504907356348588"
  341. },
  342. {
  343. "app_name": "set",
  344. "app_data": "continue_on_fail=true",
  345. "app_stamp": "1504907356348799"
  346. },
  347. {
  348. "app_name": "set",
  349. "app_data": "hangup_after_bridge=false",
  350. "app_stamp": "1504907356349104"
  351. },
  352. {
  353. "app_name": "set",
  354. "app_data": "cc_outbound_announce=/srv/shared/default_data/callix.com/sound_files/call_queue/call_notice_sound.wav",
  355. "app_stamp": "1504907356349291"
  356. },
  357. {
  358. "app_name": "set",
  359. "app_data": "hold_music=/srv/shared/default_data/callix.com/sound_files/call_queue/hold_sound.wav",
  360. "app_stamp": "1504907356349750"
  361. },
  362. {
  363. "app_name": "playback",
  364. "app_data": "/srv/shared/default_data/callix.com/sound_files/call_queue/welcome_sound.wav",
  365. "app_stamp": "1504907356350074"
  366. },
  367. {
  368. "app_name": "callcenter",
  369. "app_data": "0000000001_fila-de-ramais",
  370. "app_stamp": "1504907362562604"
  371. },
  372. {
  373. "app_name": "set",
  374. "app_data": "result_cause=",
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