Logging started 2012-04-06
[14:29:40] <Kishar> hello, I am a GM, what is the name of the account you need a new password for and the email linked to that account?
[14:30:22] <Padremaronno> the acount is Padremaronno and the email is: info@wurmonlineitalia.it
[14:31:17] <Kishar> but you're logged in?
[14:31:43] <Padremaronno> yes the password is saved in game, but not in store.wurmonline.com
[14:32:01] <Padremaronno> I don't remember the password to login in website
[14:32:03] <Kishar> Ah of course
[14:32:23] <Kishar> One moment please while I check some things
[14:32:29] <Padremaronno> ok
[14:45:21] <Kishar> I am afraid I am having some trouble just now, I will need to get someone else to sort it out and get back to you
[14:45:51] <Padremaronno> ok
[14:46:05] <Kishar> I am very sorry for this inconvenience =L
[14:48:15] <Padremaronno> I hope to solve the problem before 10 April, I need to buy my premium time
[14:52:25] <Kishar> It shouldnt take that long