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Sep 18th, 2025
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  1. Question: I can't click the "Continue" button because the contents of the window don't fit in the window itself and the button is out of sight. What should I do?
  2. Answer: This rarely happens on poorly configured operating systems. There's a TAB key on your keyboard. Use it to navigate to the desired menu item.
  3.  
  4. Question: The installation didn't complete due to an unknown error. What should I do?
  5. Answer: Please review the error code breakdown https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html. I also recommend reviewing the installation log. It's located at C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. You may find more detailed information about the problem and how to resolve it there.
  6.  
  7. Question: My antivirus detected a Trojan in this release. How so?
  8. Answer: Some antivirus programs may falsely report viruses in the release. They usually point to crack.exe, Cinema 4D.exe, templib.dll, xzlib0.dll, and wintrust.dll. I can assure you that these are all false positives! To resolve the issue with the first three files, simply disable your antivirus during the installation of Acrobat and the first launch of Cinema 4D (if you installed After Effects with it). I'll show you how to do this using the Windows security mechanism as an example. First, I recommend disabling SmartScreen. And don't just disable it during installation, disable it PERMANENTLY! To do this, launch Windows Security and select App & browser control -> Reputation-based protection settings -> Check apps and files -> Disable. *Windows 10 has one less step. Next, disable the main antivirus module. But this is temporary. In the Windows Security app, select "Virus & threat protection" -> "Manage settings" and toggle all switches to Off. After the installation is complete, you can return the switches to their original positions. If your antivirus complains about the last two files in the list, simply add them to the antivirus exclusions.
  9.  
  10. Question: What should I do to be able to use cloud storage and other online services?
  11. Answer: To do this, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" from the program menu and logging in. I strongly recommend closing the window prompting you to launch the trial version. This way, you won't encounter the annoying trial expiration message in the future! After restarting the program, online services will be available.
  12.  
  13. Question: What about medications in the current build?
  14. Answer: The build was patched using the work of uncia & CGP Co. A number of files were patched, which I then integrated into the installer. You don't need to do anything to patch it! Just in case, the original files are saved with the *.bak extension. If you want to get the original, unpatched product, simply remove this extension from these files and replace the existing patched files with them.
  15.  
  16. Question: Could you tell me more about blocking pop-up notifications about trial expiration, the Crack+ folder, and the Wintrust patching method?
  17. Answer: Some (not all) users, despite disinfection, still receive pop-up notifications about the trial period expiring. There's a method, codenamed WinTrust, that solves this problem. I don't like this method because it affects the entire OS, not specific programs. This means that using it potentially weakens Windows security. For this reason, and because WinTrust isn't necessary for everyone, I don't enable it by default. However, if you encounter the "pop-up problem," I've left the option for you to initiate it yourself. To do this, there's a Crack+ folder in the root of the disk image, where you need to run the wintrust.cmd script. Run it as administrator with your antivirus software disabled, and then restart the computer. The problem will go away. If you later want to deactivate this method, run the same script again.
  18.  
  19. Question: What about disabling spyware?
  20. Answer: The spyware modules Log Transport Application (LogTransport2.exe), CRLog Transport Application (CRLogTransport.exe), Adobe Crash Processor (Adobe Crash Processor.exe), Adobe Crash Report Window (AdobeCrashReportWindow.exe), Adobe Crash Report Service (AdobeCrashReport.exe), and Crashpad Handler (crashpad_handler.exe) are disabled. Their initialization files are saved with the *.bak extension just in case. If you suddenly want to restore their functionality, simply remove this extension from these files. Also, the crack included in the build removes Adobe Genuine Service if this module was previously installed with other Adobe programs (this module is not installed with this build).
  21.  
  22. Question: When opening the program, the error "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged..." appears. What should I do?
  23. Answer: You have leftover installations of Adobe Creative Cloud components on your system. These need to be removed. To do this, use the Adobe Creative Cloud Cleaner Tool https://swupmf.adobe.com/webfeed/CleanerTool/win/AdobeCreativeCloudCleanerTool.exe. Select "All" as the component to remove, then "Adobe Creative Cloud Desktop." Then, reinstall the offending program. This cleanup and reinstallation will not damage any previously installed programs.
  24.  
  25. Question: After installing Photoshop, I get the error "SSE 4.2 or later." What should I do?
  26. Answer: According to Adobe https://helpx.adobe.com/ru/photoshop/kb/known-issues.html#3d, Photoshop 2021 and later requires a processor with SSE 4.2 or later support. Unfortunately, if your processor doesn't support this architecture, this version of Photoshop won't work on your computer.
  27.  
  28. Question: I can't download neural filters in Photoshop. Why?
  29. Answer: If you're being denied download of neurofilters, delete the folder C:\Users\<username>\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\26\Internal\com.adobe.nfp.gallery\PluginData. See the number 26 in the path? If you have folders 25, 24, and so on in addition to folder 26, you should delete them as well! Afterward, restart the program – the filters should start downloading. I recommend downloading all the necessary filters at once, as deleting this folder also deletes all previously downloaded neurofilters.
  30.  
  31. Question: Even though I'm logged in, cloud storage in Photoshop is still unavailable. What's wrong?
  32. Answer: Unfortunately, the mechanism used in the build to block pop-up notifications about trial expiration also blocks cloud storage in this program...
  33.  
  34. Question: Generative AI isn't working for me. Is there a solution?
  35. Answer: Only people who have actually paid for a subscription can use generative tools. And even then, they have limits on the number of generations. Also, generative tools can be used during a free trial period of 14 days. That is, if you really need a generative toolkit, then register a new business account here https://www.adobe.com/creativecloud/business/teams/free-trial-download.html (14 days of trial versus 7 for a personal one) and activate the trial period, then log in to the program using it via the Help->Sign In menu. After 14 days, register a new ID. And so on, until you get bored. Unfortunately, there are no other ways at the moment. For residents of the Russian Federation, the procedure is somewhat more complicated. Since Adobe has officially left Russia, you will need to use a VPN both during registration and while using generative tools. And not only in the browser! You need a VPN that intercepts Internet connections and other programs on the computer, in particular Adobe applications. Yes, and before registering a new account, don't forget to log out of your old one, both in your programs and your browser. It's also a good idea to clear your cookies for the Adobe website in your browser. That's all! Please don't bother me with any questions about generative options.
  36.  
  37. Question: When I launch Animate, instead of the start window (initial screen), I see a black background. What should I do?
  38. Answer: If the Start screen isn't important to you, simply use the program menu to create/open a file. If you want to see the Start screen at startup, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" from the program menu and log in. The Start screen will work normally.
  39.  
  40. Question: Acrobat Pro asks me to log in when I launch it. Is this normal?
  41. Answer: Your Acrobat Pro installation was not cured. This most likely occurred because the program was installed via an update or because the crack was blocked by your antivirus. In this case, you need to run the cracker manually with the antivirus disabled. The cracker paths in the Master Collection distribution are: ..\Adobe 2025\products\APRO_x32\crack.exe for the 32-bit version, ..\Adobe 2025\products\APRO\crack.exe for the 64-bit version. Run the cracker as administrator and simply wait for the message "Cracking complete. Enjoy!" to appear. After that, you can freely use the cured application.
  42.  
  43. Question: When I launch Acrobat Pro, I get a pop-up notification about the trial period ending soon. What should I do?
  44. Answer: To solve this problem, the medicine has a built-in mechanism that blocks Acrobat.exe and AcroCEF.exe from accessing the internet using Windows Firewall (Defender). If you use a third-party firewall and it ignores the connection rules defined in Windows Firewall, you can block these files using that firewall yourself.
  45.  
  46. Question: Can I install both 32-bit and 64-bit Acrobat Pro simultaneously?
  47. Answer: Yes, it's possible, although I don't understand why this is necessary...
  48.  
  49. Question: I can't connect to the Adobe server from Acrobat Pro with my ID. What should I do?
  50. Answer: Unfortunately, this is a quirk of the medication. The program is slightly flawed.
  51.  
  52. Question: How do I switch between the old and new Acrobat Pro interfaces?
  53. Answer: New -> Old: In the upper left corner of the program, click "Menu" and select "Disable new Acrobat" from the drop-down menu, then restart the program. Old -> New: In the top menu, click "View" and select "Enable new Acrobat" from the drop-down menu, then restart the program.
  54.  
  55. Question: Why am I blocked from creating new projects in Premiere Rush?
  56. Answer: For the program to function properly, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" from the program menu and logging in.
  57.  
  58. Question: Why does Fresco require me to log in immediately after launching?
  59. Answer: The program doesn't allow use without authorization. No other options!
  60.  
  61. Question: After launching, Fresco closes almost immediately with some kind of notification that I don't have time to read. What's wrong?
  62. Answer: The notification most likely states that the program requires a Direct X GPU supporting Feature Level 12.1. Apparently, your GPU doesn't support this version. I can't help with that. Use version 5.5.5 or earlier. Although it lists similar system requirements, the program ran with Feature Level 12.0.
  63.  
  64. Question: After launching Fresco, a notification appears stating that the program requires Microsoft Edge WebView2 Runtime. What should I do?
  65. Answer: In the notification window, click "Download." The official Microsoft Edge WebView2 page will open in your browser. Scroll to the "Download the WebView2 Runtime" section. Under the "Evergreen Bootstrapper" heading, click "Download," accept the license agreement, and download the Microsoft Edge WebView2 Runtime installer. Run the downloaded installer and wait for it to complete. Fresco will then start working.
  66.  
  67. Question: Even though I selected English during installation, Fresco is still in Russian. What should I do?
  68. Answer: This type of installer doesn't allow the user to select a language for Fresco. The language is selected automatically based on the OS's preferred language setting. If you want to change your preferred language, go to Settings->Time & Language->Language->Preferred languages ​​and select English above Russian in the list. This will change Fresco's interface language. However, keep in mind that this is a system setting, not a specific program's setting. The interface language of some other programs and even some OS interface elements may change as well!
  69.  
  70. Question: Even if I select English during installation, XD is still in Russian? What should I do?
  71. Answer: This type of installer doesn't allow the user to select a language for XD. The language is automatically selected based on the operating system language. However, the program interface language can be changed after the application is installed. To do this, launch the program and open any template. Then, log in by going to "Help->Sign In..." in the program menu. Restart the program, open the template again, then click "Edit->Preferences->Language" in the program menu and set the desired interface language.
  72.  
  73. Question: Illustrator and InDesign are very resource-hungry. Is there anything that can be done?
  74. Answer: Try killing the CoreSync.exe process in Task Manager. Then rename or delete the file that launches it. It's located at: C:\Program Files (x86)\Adobe\Adobe Sync\CoreSync\CoreSync.exe. According to reviews, this significantly reduces the program's resource consumption. Another option: log in using the program menu "Help->Sign In...".
  75.  
  76. Question: When I launch Premiere Pro, After Effects, Media Encoder, or Audition, the application closes with error 0xc0000142! The same thing happens with InDesign. What's wrong?
  77. Answer: Starting with version 24.1, these applications require your processor to support Advanced Vector Extensions 2 (AVX2). If your processor doesn't support this technology, none of these programs will launch, returning the same error. I recommend rolling back to a version earlier than 24.1. For InDesign, downgrade to a version earlier than 20.0.
  78.  
  79. Question: When trying to use the transcription module in Premiere Pro, the program endlessly downloads language packs. What's wrong?
  80. Answer: The Adobe Speech to Text language packs are not included in this build. They're quite large, 800 MB each. However, I've taken into account the needs of those who actually use the corresponding plugin and created a build of Adobe Speech to Text for Premiere Pro specifically for them, allowing them to install any of the Speech to Text Language Pack modules of their choice. Look for them on the trackers!
  81.  
  82. Question: Could you elaborate on the ability to use Maxon Cinema 4D as a standalone application?
  83. Answer: Maxon Cinema 4D is forced to install as part of the Adobe After Effects 2025 package. By default, it's a trial version. But I've fixed it for you (using the n1z method). When you first launch the program, you'll see a License Manager window with an error message. Just close it. The program will automatically launch again. But it's completely free of greed! Just to clarify, this is the version without RedShift. Also, you should know that the developers have removed the Russian interface from Maxon Cinema 4D starting with the 2024 version. So, don't blame me for the lack of these features.
  84.  
  85. Question: Is there any way I can update the applications included in the Master Collection?
  86. Answer: I strongly advise against updating using the programs' built-in tools or the Creative Cloud Desktop app, as this will almost certainly result in the update failing. I recommend using my own builds with updated versions of the programs. The new version can be installed over the old one if both versions are from the same series (for example, both versions are marked "2025"). If you have the Master Collection and only need to update Photoshop, you can use a separate Photoshop build—everything will update correctly, with all your settings carried over to the new version.
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