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a guest Oct 12th, 2017 42 Never
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  1. liveagent.findOrCreate('Case').map('Id','5000U000000V1FGQA0',true,false,false).saveToTranscript('CaseId').showOnCreate();
  2. liveagent.init("https://d.la2-c2cs-iad.salesforceliveagent.com/chat", "572A00000000000", "00D0U0000000000");
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