http://www.npr.org/sections/thetwo-way/2010/05/passenger_found_sleeping_on_em.html
http://abcnews.go.com/US/woman-claims-daughter-autism-kicked-off-united-airlines/story?id=30926832
https://consumerist.com/2010/05/18/united-leaves-blind-passenger-on-plane/
http://www.cnn.com/2015/10/25/us/united-airlines-disabled-man/index.html
http://www.independent.co.uk/news/world/americas/united-airlines-video-latest-leaked-email-man-dragged-off-flight-staff-take-seat-ceo-letter-a7677631.html
http://www.davecarrollmusic.com/songwriting/united-breaks-guitars/