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  1. EtreCheckPro version: 6.3.1 (6D012)
  2. Report generated: 2020-09-18 12:19:41
  3. Download EtreCheckPro from https://etrecheck.com
  4. Runtime: 5:48
  5. Performance: Below Average
  6.  
  7. Problem: Other problem
  8. Description:
  9. Every time I try to log into my Apple ID, it says that an error occurr
  10. ed when connecting to Apple ID servers, or an unknown error occurred.
  11.  
  12. Major Issues:
  13. Anything that appears on this list needs immediate attention.
  14. No Time Machine backup - Time Machine backup not found.
  15.  
  16. Minor Issues:
  17. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  18. No Time Machine backup - Time Machine backup not found.
  19. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  20. Low performance - EtreCheck report took an unusually long time to run.
  21. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system.
  22. Limited drive access - More information may be available with Full Drive Access.
  23. Kernel extensions present - This machine has kernel extensions that may not work in the future.
  24.  
  25. Hardware Information:
  26. MacBook (Retina, 12-inch, 2017)
  27. MacBook Model: MacBook10,1
  28. 1.10 GHz Dual-Core Intel Core m3 (m3-7Y32) CPU: 2-core
  29. 8 RAM - Not upgradeable
  30. BANK 0/DIMM0 - 4 GB LPDDR3 1867
  31. BANK 1/DIMM0 - 4 GB LPDDR3 1867
  32. Battery: Health = Normal - Cycle count = 222
  33.  
  34. Video Information:
  35. Intel HD Graphics 615 - VRAM: 1536 MB
  36. Color LCD (built-in) 2560 x 1600
  37.  
  38. Drives:
  39. disk0 - APPLE SSD AP0256J 251.00 GB (Solid State - TRIM: Yes)
  40. Internal PCI-Express 8.0 GT/s x2 NVM Express
  41. disk0s1 - EFI [EFI] 315 MB
  42. disk0s2 [APFS Container] 250.69 GB
  43. disk1 [APFS Virtual drive] 250.69 GB (Shared by 5 volumes)
  44. disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 95.33 GB used)
  45. disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 84 MB used)
  46. disk1s3 - Recovery (APFS) [Recovery] (Shared - 529 MB used)
  47. disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)
  48. disk1s5 - Macintosh HD (APFS) (Shared - 11.19 GB used)
  49.  
  50. Mounted Volumes:
  51. disk1s1 - Macintosh HD - Data [APFS Virtual drive]
  52. 250.69 GB (Shared - 95.33 GB used, 144.40 GB available, 142.34 GB free)
  53. APFS
  54. Mount point: /System/Volumes/Data
  55. Encrypted
  56.  
  57. disk1s4 - VM [APFS VM]
  58. 250.69 GB (Shared - 1.07 GB used, 142.34 GB free)
  59. APFS
  60. Mount point: /private/var/vm
  61.  
  62. disk1s5 - Macintosh HD
  63. 250.69 GB (Shared - 11.19 GB used, 144.40 GB available, 142.34 GB free)
  64. APFS
  65. Mount point: /
  66. Encrypted
  67. Read-only: Yes
  68.  
  69. Network:
  70. Interface en0: Wi-Fi
  71. 802.11 a/b/g/n/ac
  72. Proxy Auto Discovery
  73. Interface en1: Bluetooth PAN
  74.  
  75. System Software:
  76. macOS Catalina 10.15.5 (19F101)
  77. Time since boot: Less than an hour
  78.  
  79. Security:
  80. Gatekeeper: App Store and identified developers
  81. System Integrity Protection: Enabled
  82.  
  83. Antivirus software: Apple and AdGuard
  84.  
  85. Unsigned Files:
  86. Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
  87. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
  88. Details: Exact match found in the legitimate list - probably OK
  89.  
  90. Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
  91. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
  92. Details: Exact match found in the legitimate list - probably OK
  93.  
  94. Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
  95. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
  96. Details: Exact match found in the legitimate list - probably OK
  97.  
  98. Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
  99. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
  100. Details: Exact match found in the legitimate list - probably OK
  101.  
  102. Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
  103. Plugin: ~/Library/Internet Plug-Ins/SecureBrowser.plugin
  104.  
  105. Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane
  106.  
  107. Apps: 24
  108.  
  109. 32-bit Applications:
  110. One 32-bit app
  111.  
  112. Kernel Extensions:
  113. /Applications/Adguard.app
  114. [Not Loaded] com.adguard.nfext.kext (1.0.27 - SDK 10.14)
  115.  
  116. /Applications/BlueStacks.app
  117. [Not Loaded] VBoxDrv.kext (4.3.26)
  118.  
  119. /Applications/Google Drive File Stream.app
  120. [Loaded] dfsfuse.kext (42.0 - SDK 10.15)
  121.  
  122. /Library/Application Support/org.pqrs/Karabiner-VirtualHIDDevice/Extensions
  123. [Loaded] org.pqrs.driver.Karabiner.VirtualHIDDevice.v061000.kext (6.10.0 - SDK 10.12)
  124.  
  125. System Launch Agents:
  126. [Not Loaded] 17 Apple tasks
  127. [Loaded] 194 Apple tasks
  128. [Running] 102 Apple tasks
  129.  
  130. System Launch Daemons:
  131. [Not Loaded] 35 Apple tasks
  132. [Loaded] 194 Apple tasks
  133. [Running] 107 Apple tasks
  134. [Other] One Apple task
  135.  
  136. Launch Agents:
  137. [Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2019-10-13)
  138. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2020-07-18)
  139. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-18)
  140. [Other] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-21)
  141. [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-21)
  142. [Not Loaded] com.oracle.java.Java-Updater.plist (? a88f4ed6 - installed 2020-03-12)
  143. [Running] org.pqrs.karabiner.agent.karabiner_grabber.plist (Fumihiko Takayama - installed 2020-01-18)
  144. [Running] org.pqrs.karabiner.agent.karabiner_observer.plist (Fumihiko Takayama - installed 2020-01-18)
  145. [Not Loaded] org.pqrs.karabiner.karabiner_console_user_server.plist (Fumihiko Takayama - installed 2020-01-18)
  146. [Running] org.pqrs.karabiner.karabiner_session_monitor.plist (Fumihiko Takayama - installed 2020-01-18)
  147.  
  148. Launch Daemons:
  149. [Loaded] com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2019-09-05)
  150. [Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2020-07-18)
  151. [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-07-25)
  152. [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-08-21)
  153. [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-03-12)
  154. [Loaded] com.winzip.WinZip-Mac.plist (WinZip Computing LLC - installed 2020-05-19)
  155. [Running] org.pqrs.karabiner.karabiner_grabber.plist (Fumihiko Takayama - installed 2020-01-18)
  156. [Running] org.pqrs.karabiner.karabiner_kextd.plist (Fumihiko Takayama - installed 2020-01-18)
  157. [Running] org.pqrs.karabiner.karabiner_observer.plist (Fumihiko Takayama - installed 2020-01-18)
  158.  
  159. User Launch Agents:
  160. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2020-07-18)
  161. [Loaded] com.adobe.ccxprocess.plist (Apple - installed 2020-05-19)
  162. [Loaded] com.valvesoftware.steamclean.plist (Valve Corporation - installed 2020-04-28)
  163.  
  164. User Login Items:
  165. [Loaded] AdGuardLoginHelper (Adguard Software Limited - installed 2020-07-20)
  166. Modern Login Item
  167. /Applications/Adguard.app/Contents/Library/LoginItems/AdGuardLoginHelper.app
  168.  
  169. [Running] Google Drive File Stream (Google, Inc. - installed 2020-08-31)
  170. Application
  171. /Applications/Google Drive File Stream.app
  172.  
  173. [Running] StartUpHelper (Spotify - installed 2020-02-21)
  174. Modern Login Item
  175. /Applications/Spotify (old 2).app/Contents/Library/LoginItems/StartUpHelper.app
  176.  
  177. [Running] Top Results (First Query Ltd. - installed 2019-07-17)
  178. Application
  179. ~/Applications/Top Results.app
  180.  
  181. [Loaded] Hammerspoon (Chris Jones - installed 2020-01-13)
  182. Application
  183. ~/Downloads/Hammerspoon.app
  184.  
  185. Internet Plug-ins:
  186. AdobeAAMDetect: 3.0.0.0 (Adobe Systems, Inc. - installed 2019-10-13)
  187. JavaAppletPlugin: Java 8 Update 251 build 08 (? - installed 2020-05-30)
  188.  
  189. Safari Extensions:
  190. AdGuard Assistent (Adguard Software Limited - installed 2020-07-20)
  191. Top Results (First Query Ltd. - installed 2019-07-17)
  192. Webex Meetings (Cisco - installed 2020-03-19)
  193.  
  194. 3rd Party Preference Panes:
  195. Java (? - installed 2020-05-30)
  196.  
  197. Backup:
  198. Time Machine Not Configured!
  199.  
  200. Performance:
  201. System Load: 4.05 (1 min ago) 9.75 (5 min ago) 5.96 (15 min ago)
  202. Nominal I/O speed: 6.58 MB/s
  203. File system: 34.89 seconds
  204. Write speed: 1050 MB/s
  205. Read speed: 1240 MB/s
  206.  
  207. CPU Usage Snapshot:
  208. Type Overall
  209. System: 10 %
  210. User: 30 %
  211. Idle: 61 %
  212.  
  213. Top Processes Snapshot by CPU:
  214. Process (count) CPU (Source - Location)
  215. system_profiler (2) 17.94 % (Apple)
  216. WindowServer 17.32 % (Apple)
  217. EtreCheckPro 15.14 % (Etresoft, Inc.)
  218. Google Chrome Helper (Renderer) (13) 11.28 % (Google, Inc.)
  219. Google Chrome Helper (GPU) 9.36 % (Google, Inc.)
  220.  
  221. Top Processes Snapshot by Memory:
  222. Process (count) RAM usage (Source - Location)
  223. Google Chrome Helper (Renderer) (13) 1.30 GB (Google, Inc.)
  224. system_profiler (2) 549 MB (Apple)
  225. EtreCheckPro 532 MB (Etresoft, Inc.)
  226. Adobe CEF Helper (3) 279 MB (Adobe Systems, Inc.)
  227. MTLCompilerService (5) 247 MB (Apple)
  228.  
  229. Top Processes Snapshot by Network Use:
  230. Process (count) Input / Output (Source - Location)
  231. mDNSResponder 308 KB / 51 KB (Apple)
  232. netbiosd 96 KB / 852 B (Apple)
  233. apsd 5 KB / 3 KB (Apple)
  234. SystemUIServer 0 B / 64 B (Apple)
  235. AdobeIPCBroker 0 B / 0 B (Adobe Systems, Inc.)
  236.  
  237. Top Processes Snapshot by Energy Use:
  238. Process (count) Energy (0-100) (Source - Location)
  239. WindowServer 8 (Apple)
  240. Google Chrome Helper (Renderer) (13) 6 (Google, Inc.)
  241. Google Chrome Helper (GPU) 4 (Google, Inc.)
  242. Google Chrome 1 (Google, Inc.)
  243. Adobe CEF Helper (3) 1 (Adobe Systems, Inc.)
  244.  
  245. Virtual Memory Information:
  246. Physical RAM: 8 GB
  247.  
  248. Free RAM: 48 MB
  249. Used RAM: 4.92 GB
  250. Cached files: 3.03 GB
  251.  
  252. Available RAM: 3.08 GB
  253. Swap Used: 0 B
  254.  
  255. Software Installs (past 30 days):
  256. Install Date Name (Version)
  257. 2020-08-21 MRTConfigData (1.66)
  258. 2020-08-31 Google Drive File Stream (1.3.14.131)
  259. 2020-09-11 XProtectPlistConfigData (2130)
  260.  
  261. Diagnostics Information (past 7-30 days):
  262.  
  263. End of report
  264.  
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