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jtt999

JTT's Network Card failure

jtt999
Nov 26th, 2021
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  1.  
  2. ########## wireless info START ##########
  3.  
  4. Report from: 26 Nov 2021 21:05 GMT +0000
  5.  
  6. Booted last: 26 Nov 2021 00:00 GMT +0000
  7.  
  8. Script from: 25 Jan 2020 03:34 UTC +0000
  9.  
  10. ##### release ###########################
  11.  
  12. Distributor ID: Ubuntu
  13. Description: Ubuntu 20.04.3 LTS
  14. Release: 20.04
  15. Codename: focal
  16.  
  17. ##### kernel ############################
  18.  
  19. Linux 5.11.0-40-generic #44~20.04.2-Ubuntu SMP Tue Oct 26 18:07:44 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
  20.  
  21. Parameters: ro, quiet, splash, vt.handoff=7
  22.  
  23. ##### desktop ###########################
  24.  
  25. Ubuntu
  26.  
  27. ##### lspci #############################
  28.  
  29. 0000:01:00.0 Network controller [0280]: Realtek Semiconductor Co., Ltd. RTL8821CE 802.11ac PCIe Wireless Network Adapter [10ec:c821] (rev ff)
  30. DeviceName: Realtek Wireless LAN + BT
  31. Kernel driver in use: rtw_8821ce
  32.  
  33. ##### lsusb #############################
  34.  
  35. Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  36. Bus 001 Device 003: ID 0408:5365 Quanta Computer, Inc. HP TrueVision HD Camera
  37. Bus 001 Device 018: ID 2717:ff80 Xiaomi Inc. Mi/Redmi series (RNDIS)
  38. Bus 001 Device 006: ID 0603:00f2 Novatek Microelectronics Corp. Keyboard (Labtec Ultra Flat Keyboard)
  39. Bus 001 Device 004: ID 1bcf:08a0 Sunplus Innovation Technology Inc.
  40. Bus 001 Device 002: ID 05e3:0606 Genesys Logic, Inc. USB 2.0 Hub / D-Link DUB-H4 USB 2.0 Hub
  41. Bus 001 Device 005: ID 0bda:b00e Realtek Semiconductor Corp. Bluetooth Radio
  42. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  43.  
  44. ##### PCMCIA card info ##################
  45.  
  46. ##### rfkill ############################
  47.  
  48. 0: phy0: Wireless LAN
  49. Soft blocked: no
  50. Hard blocked: no
  51. 2: hci0: Bluetooth
  52. Soft blocked: no
  53. Hard blocked: no
  54.  
  55. ##### secure boot #######################
  56.  
  57. SecureBoot enabled
  58.  
  59. ##### lsmod #############################
  60.  
  61. mac80211 1024000 2 rtw88_pci,rtw88_core
  62. cfg80211 888832 2 rtw88_core,mac80211
  63. hp_wmi 16384 0
  64. sparse_keymap 16384 1 hp_wmi
  65. libarc4 16384 1 mac80211
  66. wmi_bmof 16384 0
  67. wmi 32768 2 hp_wmi,wmi_bmof
  68.  
  69. ##### interfaces ########################
  70.  
  71. ##### ifconfig ##########################
  72.  
  73. 1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN group default qlen 1000
  74. link/loopback <MAC address> brd <MAC address>
  75. inet 127.0.0.1/8 scope host lo
  76. valid_lft forever preferred_lft forever
  77. inet6 ::1/128 scope host
  78. valid_lft forever preferred_lft forever
  79. 2: wlo1: <BROADCAST,MULTICAST> mtu 1500 qdisc noqueue state DOWN group default qlen 1000
  80. link/ether <MAC 'wlo1' [IF1]> brd <MAC address>
  81. altname wlp1s0
  82. 6: usb0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc fq_codel state UNKNOWN group default qlen 1000
  83. link/ether <MAC 'usb0' [IF2]> brd <MAC address>
  84. inet 192.168.42.225/24 brd 192.168.42.255 scope global dynamic noprefixroute usb0
  85. valid_lft 3532sec preferred_lft 3532sec
  86. inet6 fe80::4ad9:186b:d1c6:ffe3/64 scope link noprefixroute
  87. valid_lft forever preferred_lft forever
  88.  
  89. ##### iwconfig ##########################
  90.  
  91. lo no wireless extensions.
  92.  
  93. usb0 no wireless extensions.
  94.  
  95. wlo1 IEEE 802.11 ESSID:off/any
  96. Mode:Managed Access Point: Not-Associated Tx-Power=20 dBm
  97. Retry short limit:7 RTS thr:off Fragment thr:off
  98. Power Management:on
  99.  
  100.  
  101. ##### route #############################
  102.  
  103. default via 192.168.42.129 dev usb0 proto dhcp metric 100
  104. 169.254.0.0/16 dev usb0 scope link metric 1000
  105. 192.168.42.0/24 dev usb0 proto kernel scope link src 192.168.42.225 metric 100
  106.  
  107. ##### resolv.conf #######################
  108.  
  109. [777 root '/etc/resolv.conf' -> '../run/systemd/resolve/stub-resolv.conf']
  110.  
  111. nameserver 127.0.0.53
  112. options edns0 trust-ad
  113.  
  114. ##### network managers ##################
  115.  
  116. Installed:
  117.  
  118. NetworkManager
  119.  
  120. Running:
  121.  
  122. root 778 1 0 13:30 ? 00:00:13 /usr/sbin/NetworkManager --no-daemon
  123.  
  124. ##### NetworkManager info ###############
  125.  
  126. GENERAL.DEVICE: usb0
  127. GENERAL.TYPE: ethernet
  128. GENERAL.NM-TYPE: NMDeviceEthernet
  129. GENERAL.DBUS-PATH: /org/freedesktop/NetworkManager/Devices/6
  130. GENERAL.VENDOR: Xiaomi Inc.
  131. GENERAL.PRODUCT: Mi/Redmi series (RNDIS)
  132. GENERAL.DRIVER: rndis_host
  133. GENERAL.DRIVER-VERSION: 5.11.0-40-generic
  134. GENERAL.FIRMWARE-VERSION: RNDIS device
  135. GENERAL.HWADDR: <MAC 'usb0' [IF2]>
  136. GENERAL.MTU: 1500
  137. GENERAL.STATE: 100 (connected)
  138. GENERAL.REASON: 0 (No reason given)
  139. GENERAL.IP4-CONNECTIVITY: 4 (full)
  140. GENERAL.IP6-CONNECTIVITY: 3 (limited)
  141. GENERAL.UDI: /sys/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3:1.0/net/usb0
  142. GENERAL.IP-IFACE: usb0
  143. GENERAL.IS-SOFTWARE: no
  144. GENERAL.NM-MANAGED: yes
  145. GENERAL.AUTOCONNECT: yes
  146. GENERAL.FIRMWARE-MISSING: no
  147. GENERAL.NM-PLUGIN-MISSING: no
  148. GENERAL.PHYS-PORT-ID: --
  149. GENERAL.CONNECTION: Wired connection 1
  150. GENERAL.CON-UUID: 99e133a6-b451-3e91-9b75-d52cb84dc7e0
  151. GENERAL.CON-PATH: /org/freedesktop/NetworkManager/ActiveConnection/6
  152. GENERAL.METERED: yes (guessed)
  153. CAPABILITIES.CARRIER-DETECT: yes
  154. CAPABILITIES.SPEED: unknown
  155. CAPABILITIES.IS-SOFTWARE: no
  156. CAPABILITIES.SRIOV: no
  157. INTERFACE-FLAGS.UP: yes
  158. INTERFACE-FLAGS.LOWER-UP: yes
  159. INTERFACE-FLAGS.CARRIER: yes
  160. WIRED-PROPERTIES.CARRIER: on
  161. IP4.ADDRESS[1]: 192.168.42.225/24
  162. IP4.GATEWAY: 192.168.42.129
  163. IP4.ROUTE[1]: dst = 0.0.0.0/0, nh = 192.168.42.129, mt = 100
  164. IP4.ROUTE[2]: dst = 169.254.0.0/16, nh = 0.0.0.0, mt = 1000
  165. IP4.ROUTE[3]: dst = 192.168.42.0/24, nh = 0.0.0.0, mt = 100
  166. IP4.DNS[1]: 192.168.42.129
  167. DHCP4.OPTION[1]: dhcp_lease_time = 3599
  168. DHCP4.OPTION[2]: domain_name_servers = 192.168.42.129
  169. DHCP4.OPTION[3]: expiry = 1637964243
  170. DHCP4.OPTION[4]: host_name = jf-HP-Laptop-15s-fq4xxx
  171. DHCP4.OPTION[5]: ip_address = 192.168.42.225
  172. DHCP4.OPTION[6]: next_server = 192.168.42.129
  173. DHCP4.OPTION[7]: requested_broadcast_address = 1
  174. DHCP4.OPTION[8]: requested_domain_name = 1
  175. DHCP4.OPTION[9]: requested_domain_name_servers = 1
  176. DHCP4.OPTION[10]: requested_domain_search = 1
  177. DHCP4.OPTION[11]: requested_host_name = 1
  178. DHCP4.OPTION[12]: requested_interface_mtu = 1
  179. DHCP4.OPTION[13]: requested_ms_classless_static_routes = 1
  180. DHCP4.OPTION[14]: requested_nis_domain = 1
  181. DHCP4.OPTION[15]: requested_nis_servers = 1
  182. DHCP4.OPTION[16]: requested_ntp_servers = 1
  183. DHCP4.OPTION[17]: requested_rfc3442_classless_static_routes = 1
  184. DHCP4.OPTION[18]: requested_root_path = 1
  185. DHCP4.OPTION[19]: requested_routers = 1
  186. DHCP4.OPTION[20]: requested_static_routes = 1
  187. DHCP4.OPTION[21]: requested_subnet_mask = 1
  188. DHCP4.OPTION[22]: requested_time_offset = 1
  189. DHCP4.OPTION[23]: requested_wpad = 1
  190. DHCP4.OPTION[24]: routers = 192.168.42.129
  191. DHCP4.OPTION[25]: subnet_mask = 255.255.255.0
  192. IP6.ADDRESS[1]: fe80::4ad9:186b:d1c6:ffe3/64
  193. IP6.GATEWAY: --
  194. IP6.ROUTE[1]: dst = fe80::/64, nh = ::, mt = 100
  195. CONNECTIONS.AVAILABLE-CONNECTION-PATHS: /org/freedesktop/NetworkManager/Settings/5
  196. CONNECTIONS.AVAILABLE-CONNECTIONS[1]: 99e133a6-b451-3e91-9b75-d52cb84dc7e0 | Wired connection 1
  197.  
  198. GENERAL.DEVICE: wlo1
  199. GENERAL.TYPE: wifi
  200. GENERAL.NM-TYPE: NMDeviceWifi
  201. GENERAL.DBUS-PATH: /org/freedesktop/NetworkManager/Devices/2
  202. GENERAL.VENDOR: Realtek Semiconductor Co., Ltd.
  203. GENERAL.PRODUCT: RTL8821CE 802.11ac PCIe Wireless Network Adapter
  204. GENERAL.DRIVER: rtw_8821ce
  205. GENERAL.DRIVER-VERSION: 5.11.0-40-generic
  206. GENERAL.FIRMWARE-VERSION: N/A
  207. GENERAL.HWADDR: <MAC 'wlo1' [IF1]>
  208. GENERAL.MTU: 1500
  209. GENERAL.STATE: 20 (unavailable)
  210. GENERAL.REASON: 0 (No reason given)
  211. GENERAL.IP4-CONNECTIVITY: 1 (none)
  212. GENERAL.IP6-CONNECTIVITY: 1 (none)
  213. GENERAL.UDI: /sys/devices/pci0000:00/0000:00:1c.0/0000:01:00.0/net/wlo1
  214. GENERAL.IP-IFACE: --
  215. GENERAL.IS-SOFTWARE: no
  216. GENERAL.NM-MANAGED: yes
  217. GENERAL.AUTOCONNECT: yes
  218. GENERAL.FIRMWARE-MISSING: no
  219. GENERAL.NM-PLUGIN-MISSING: no
  220. GENERAL.PHYS-PORT-ID: --
  221. GENERAL.CONNECTION: --
  222. GENERAL.CON-UUID: --
  223. GENERAL.CON-PATH: --
  224. GENERAL.METERED: unknown
  225. CAPABILITIES.CARRIER-DETECT: no
  226. CAPABILITIES.SPEED: unknown
  227. CAPABILITIES.IS-SOFTWARE: no
  228. CAPABILITIES.SRIOV: no
  229. INTERFACE-FLAGS.UP: no
  230. INTERFACE-FLAGS.LOWER-UP: no
  231. INTERFACE-FLAGS.CARRIER: no
  232. WIFI-PROPERTIES.WEP: yes
  233. WIFI-PROPERTIES.WPA: yes
  234. WIFI-PROPERTIES.WPA2: yes
  235. WIFI-PROPERTIES.TKIP: yes
  236. WIFI-PROPERTIES.CCMP: yes
  237. WIFI-PROPERTIES.AP: yes
  238. WIFI-PROPERTIES.ADHOC: yes
  239. WIFI-PROPERTIES.2GHZ: yes
  240. WIFI-PROPERTIES.5GHZ: yes
  241. WIFI-PROPERTIES.MESH: yes
  242. WIFI-PROPERTIES.IBSS-RSN: no
  243. CONNECTIONS.AVAILABLE-CONNECTION-PATHS: --
  244.  
  245. SSID BSSID MODE CHAN FREQ RATE SIGNAL BARS SECURITY ACTIVE IN-USE
  246.  
  247. ##### NetworkManager.state ##############
  248.  
  249. [main]
  250. NetworkingEnabled=true
  251. WirelessEnabled=true
  252. WWANEnabled=true
  253.  
  254. ##### NetworkManager config #############
  255.  
  256. [[/etc/NetworkManager/conf.d/default-wifi-powersave-on.conf]]
  257. [connection]
  258. wifi.powersave = 3
  259.  
  260. [[/etc/NetworkManager/NetworkManager.conf]]
  261. [main]
  262. plugins=ifupdown,keyfile
  263. [ifupdown]
  264. managed=false
  265. [device]
  266. wifi.scan-rand-mac-address=no
  267.  
  268. [[/usr/lib/NetworkManager/conf.d/10-dns-resolved.conf]]
  269. [main]
  270. dns=systemd-resolved
  271.  
  272. [[/usr/lib/NetworkManager/conf.d/10-globally-managed-devices.conf]]
  273. [keyfile]
  274. unmanaged-devices=*,except:type:wifi,except:type:gsm,except:type:cdma
  275.  
  276. [[/usr/lib/NetworkManager/conf.d/20-connectivity-ubuntu.conf]]
  277. [connectivity]
  278. uri=http://connectivity-check.ubuntu.com/
  279.  
  280. [[/usr/lib/NetworkManager/conf.d/no-mac-addr-change.conf]]
  281. [device-mac-addr-change-wifi]
  282. match-device=driver:rtl8723bs,driver:rtl8189es,driver:r8188eu,driver:8188eu,driver:eagle_sdio,driver:wl
  283. wifi.scan-rand-mac-address=no
  284.  
  285. ##### NetworkManager profiles ###########
  286.  
  287. [[/etc/NetworkManager/system-connections/BTHub6-FGP2.nmconnection]] (600 root)
  288. [connection] id=BTHub6-FGP2 | type=wifi | permissions=
  289. [wifi] mac-address-blacklist= | ssid=BTHub6-FGP2
  290. [ipv4] method=auto
  291. [ipv6] method=auto
  292.  
  293. ##### Netplan config ####################
  294.  
  295. [/etc/netplan/01-network-manager-all.yaml]
  296. network:
  297. version: 2
  298. renderer: NetworkManager
  299.  
  300. ##### iw reg get ########################
  301.  
  302. Region: Europe/London (based on set time zone)
  303.  
  304. global
  305. country 00: DFS-UNSET
  306. (2402 - 2472 @ 40), (6, 20), (N/A)
  307. (2457 - 2482 @ 20), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
  308. (2474 - 2494 @ 20), (6, 20), (N/A), NO-OFDM, PASSIVE-SCAN
  309. (5170 - 5250 @ 80), (6, 20), (N/A), AUTO-BW, PASSIVE-SCAN
  310. (5250 - 5330 @ 80), (6, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
  311. (5490 - 5730 @ 160), (6, 20), (0 ms), DFS, PASSIVE-SCAN
  312. (5735 - 5835 @ 80), (6, 20), (N/A), PASSIVE-SCAN
  313. (57240 - 63720 @ 2160), (N/A, 0), (N/A)
  314.  
  315. phy#0
  316. country 00: DFS-UNSET
  317. (2402 - 2472 @ 40), (N/A, 20), (N/A)
  318. (2457 - 2482 @ 20), (N/A, 20), (N/A), AUTO-BW, PASSIVE-SCAN
  319. (2474 - 2494 @ 20), (N/A, 20), (N/A), NO-OFDM, PASSIVE-SCAN
  320. (5170 - 5250 @ 80), (N/A, 20), (N/A), AUTO-BW, PASSIVE-SCAN
  321. (5250 - 5330 @ 80), (N/A, 20), (0 ms), DFS, AUTO-BW, PASSIVE-SCAN
  322. (5490 - 5730 @ 160), (N/A, 20), (0 ms), DFS, PASSIVE-SCAN
  323. (5735 - 5835 @ 80), (N/A, 20), (N/A), PASSIVE-SCAN
  324. (57240 - 63720 @ 2160), (N/A, 0), (N/A)
  325.  
  326. ##### iwlist channels ###################
  327.  
  328. lo no frequency information.
  329.  
  330. usb0 no frequency information.
  331.  
  332. wlo1 32 channels in total; available frequencies :
  333. Channel 01 : 2.412 GHz
  334. Channel 02 : 2.417 GHz
  335. Channel 03 : 2.422 GHz
  336. Channel 04 : 2.427 GHz
  337. Channel 05 : 2.432 GHz
  338. Channel 06 : 2.437 GHz
  339. Channel 07 : 2.442 GHz
  340. Channel 08 : 2.447 GHz
  341. Channel 09 : 2.452 GHz
  342. Channel 10 : 2.457 GHz
  343. Channel 11 : 2.462 GHz
  344. Channel 12 : 2.467 GHz
  345. Channel 13 : 2.472 GHz
  346. Channel 14 : 2.484 GHz
  347. Channel 36 : 5.18 GHz
  348. Channel 40 : 5.2 GHz
  349. Channel 44 : 5.22 GHz
  350. Channel 48 : 5.24 GHz
  351. Channel 52 : 5.26 GHz
  352. Channel 56 : 5.28 GHz
  353. Channel 60 : 5.3 GHz
  354. Channel 64 : 5.32 GHz
  355. Channel 100 : 5.5 GHz
  356. Channel 104 : 5.52 GHz
  357. Channel 108 : 5.54 GHz
  358. Channel 112 : 5.56 GHz
  359. Channel 116 : 5.58 GHz
  360. Channel 120 : 5.6 GHz
  361. Channel 124 : 5.62 GHz
  362. Channel 128 : 5.64 GHz
  363. Channel 132 : 5.66 GHz
  364. Channel 136 : 5.68 GHz
  365.  
  366. ##### iwlist scan #######################
  367.  
  368. lo Interface doesn't support scanning.
  369.  
  370. wlo1 Interface doesn't support scanning : Network is down
  371.  
  372. usb0 Interface doesn't support scanning.
  373.  
  374. ##### module infos ######################
  375.  
  376. [mac80211]
  377. filename: /lib/modules/5.11.0-40-generic/kernel/net/mac80211/mac80211.ko
  378. license: GPL
  379. description: IEEE 802.11 subsystem
  380. depends: cfg80211,libarc4
  381. retpoline: Y
  382. intree: Y
  383. name: mac80211
  384. vermagic: 5.11.0-40-generic SMP mod_unload modversions
  385. parm: minstrel_vht_only:Use only VHT rates when VHT is supported by sta. (bool)
  386. parm: max_nullfunc_tries:Maximum nullfunc tx tries before disconnecting (reason 4). (int)
  387. parm: max_probe_tries:Maximum probe tries before disconnecting (reason 4). (int)
  388. parm: beacon_loss_count:Number of beacon intervals before we decide beacon was lost. (int)
  389. parm: probe_wait_ms:Maximum time(ms) to wait for probe response before disconnecting (reason 4). (int)
  390. parm: ieee80211_default_rc_algo:Default rate control algorithm for mac80211 to use (charp)
  391.  
  392. [cfg80211]
  393. filename: /lib/modules/5.11.0-40-generic/kernel/net/wireless/cfg80211.ko
  394. description: wireless configuration support
  395. license: GPL
  396. depends:
  397. retpoline: Y
  398. intree: Y
  399. name: cfg80211
  400. vermagic: 5.11.0-40-generic SMP mod_unload modversions
  401. parm: bss_entries_limit:limit to number of scan BSS entries (per wiphy, default 1000) (int)
  402. parm: ieee80211_regdom:IEEE 802.11 regulatory domain code (charp)
  403. parm: cfg80211_disable_40mhz_24ghz:Disable 40MHz support in the 2.4GHz band (bool)
  404.  
  405. ##### module parameters #################
  406.  
  407. [mac80211]
  408. beacon_loss_count: 7
  409. ieee80211_default_rc_algo: minstrel_ht
  410. max_nullfunc_tries: 2
  411. max_probe_tries: 5
  412. minstrel_vht_only: Y
  413. probe_wait_ms: 500
  414.  
  415. [cfg80211]
  416. bss_entries_limit: 1000
  417. cfg80211_disable_40mhz_24ghz: N
  418. ieee80211_regdom: 00
  419.  
  420. ##### /etc/modules ######################
  421.  
  422. ##### modprobe options ##################
  423.  
  424. [/etc/modprobe.d/amd64-microcode-blacklist.conf]
  425. blacklist microcode
  426.  
  427. [/etc/modprobe.d/blacklist-ath_pci.conf]
  428. blacklist ath_pci
  429.  
  430. [/etc/modprobe.d/blacklist.conf]
  431. blacklist evbug
  432. blacklist usbmouse
  433. blacklist usbkbd
  434. blacklist eepro100
  435. blacklist de4x5
  436. blacklist eth1394
  437. blacklist snd_intel8x0m
  438. blacklist snd_aw2
  439. blacklist prism54
  440. blacklist bcm43xx
  441. blacklist garmin_gps
  442. blacklist asus_acpi
  443. blacklist snd_pcsp
  444. blacklist pcspkr
  445. blacklist amd76x_edac
  446.  
  447. [/etc/modprobe.d/blacklist-rare-network.conf]
  448. alias net-pf-3 off
  449. alias net-pf-6 off
  450. alias net-pf-9 off
  451. alias net-pf-11 off
  452. alias net-pf-12 off
  453. alias net-pf-19 off
  454. alias net-pf-21 off
  455. alias net-pf-36 off
  456.  
  457. [/etc/modprobe.d/intel-microcode-blacklist.conf]
  458. blacklist microcode
  459.  
  460. [/etc/modprobe.d/iwlwifi.conf]
  461. remove iwlwifi \
  462. (/sbin/lsmod | grep -o -e ^iwlmvm -e ^iwldvm -e ^iwlwifi | xargs /sbin/rmmod) \
  463. && /sbin/modprobe -r mac80211
  464.  
  465. ##### rc.local ##########################
  466.  
  467. grep: /etc/rc.local: No such file or directory
  468.  
  469. ##### pm-utils ##########################
  470.  
  471. ##### udev rules ########################
  472.  
  473. ##### dmesg #############################
  474.  
  475. ########## wireless info END ############
  476.  
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