Hello,
Here's a copy of the chat transcript you requested:

Initial Question: Hi my amazon account has been hacked. My account is : eyeovereye3@yahoo.com but someone hacked into my account and changed it to
leahjohnson131@gmail.com (WHICH IS NOT ME) I already contacted amazon via phone, but its been 24 hours and i don't know what this person is doing with my account (i have my credit card in it)

11:05 AM PDT Adhika(Amazon): Hello, my name is Adhika. I'm here to help you today.
11:05 AM PDT Phillip Nguyen: thanks!
11:06 AM PDT Adhika: I'm really sorry to know that the email address for the account is been hacked please let me check with the details so that I can help you
11:07 AM PDT Phillip Nguyen: ok
11:08 AM PDT Adhika: I've checked with the details and see that the email address for the current account you contacted is the same that is @yahoo.com and not been changed , still I
I'll check with the specialty team for the same just 2 minutes
11:09 AM PDT Phillip Nguyen: eyeovereye3@yahoo.com ? has not been changed?
i am using another account i made to contact you (eyeovereye2@yahoo.com)
11:10 AM PDT Adhika: Sorry for the confusion.
I'll check with the team instantly
11:10 AM PDT Phillip Nguyen: ok thank you very much
11:11 AM PDT Adhika: Thank you for waiting.
11:12 AM PDT Adhika: As you mentioned that 3@yahoo.com, email for the account is been changed to the 131@gmail.com, I can see that , that account is been placed on hold so that the person who tried to change the email address and take any actions is been stopped immediately, any further activities on the account will not be carried out.
Please don't worry the credit card details are also been secured on that account and will not be accessable to any one.
11:13 AM PDT Phillip Nguyen: oh thank god, i also placed an order on that account for prime day so i was worried he/she would cancel it and use the money to buy something
11:14 AM PDT Adhika: Please don't worry , all the activities on the account are been stopped immediately as you informed the same to us. And you'll not face any issues for the credit card details they all are secured
11:14 AM PDT Phillip Nguyen: so, i acutlally called amazon yesterday and i was supposed to get an email or something but not one emailed me, can i get my account back?
11:14 AM PDT Adhika: The account specialty team will contact you in 1-2 business days regarding the same via email in case if they find any suspicious.
11:15 AM PDT Adhika: Yes, I'll escalate the issue again.
11:15 AM PDT Phillip Nguyen: i can't recover the account through this chat? Also is my prime items still going to ship on friday?
11:17 AM PDT Adhika: I'd love to recover the account, however the account specialist team have the hold on the account hence I;m not been authorized to take any actions, as the account specialty team don't have the chat support the, I'll be escalating the issue to the team from my end so that they can take the actions and reinstate the account.
11:17 AM PDT Phillip Nguyen: hm ok, plz as quick as possible
11:19 AM PDT Adhika: Please don't worry I've reported the issue to the team, and they will get back yo you via email definitely. Further regarding the items placed on the account with the prime day deals, I'd like to inform that the the items are not yet shipped, once the account will be back to normal it will be shipped.

however please don't worry we'll make sure that you don't have any loss due to this issue .
11:21 AM PDT Phillip Nguyen: ok, because the item was a one time thing deal and i don't want them to go out of stock/the deal to be gone, anyways thank you
11:22 AM PDT Adhika: Please don't worry in case such issues are been occurred we always make sure that you;re not been hampered due to it. We will definitely take care that you'll not be at loss.
You’re welcome. Is there anything else I can assist you with today?
11:22 AM PDT Phillip Nguyen: oh when they contact me they will contact me at my account real email right? : eyeovereye3@yahoo.com ?
11:23 AM PDT Adhika: Yes, that correct, I've mentioned them the email address to contact .
11:23 AM PDT Phillip Nguyen: yes, thank you, and that would be all for today ^_^ have a nice day
11:23 AM PDT Adhika: You’re welcome. Thank you so much for contacting Amazon. Have a great day. Take care. Stay Blessed : )