FAQ - Master Collection

Question: I can't click the "Continue" button because the window contents don't fit in the window itself and the button is out of sight. What should I do?
Answer: This sometimes happens on poorly configured operating systems. There is a TAB key on the keyboard. Click it until you reach the desired menu item.

Question: The installation was not completed due to an unknown error. What should I do?
Answer: Read [the error code decoding](https://helpx.adobe.com/ru/creative-cloud/kb/troubleshoot-download-install-logs.html) . I also recommend that you study the installation log. It is located at C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. Perhaps here you will find more detailed information about the problem and how to fix it.

Question: My antivirus found a Trojan in this release. How so?
Answer: Some antiviruses may mistakenly claim that the release contains viruses. They usually point to the crack.exe and Cinema 4D.exe files. Well, I can assure you that these are all false positives! During the installation of Acrobat and the first launch of Cinema 4D (if you installed After Effects with it), simply disable the antivirus. I will tell you how to do this using the Windows security mechanism as an example. To begin with, I advise you to disable SmartScreen. And not just for the duration of the installation, but FOREVER! To do this, launch the Windows Security application and select App & browser control -> Reputation-based protection settings -> Check apps and files -> Disable. *In Windows 10, there is one less intermediate step. Next, disable the main antivirus block. But this is temporary. In the Windows Security application, select Virus & threat protection -> Manage settings and move all switches to the Off position. Once the installation is complete, you can return the switches to their original state.

Question: What should I do to be able to work with cloud storage and other online services?
Answer: To do this, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" in the program menu and logging in. I strongly recommend closing the window in which you are prompted to launch the trial version with a cross. In this case, in the future, you will not encounter the problem of the annoying message about the end of the trial period! After restarting the program, online services will become available.

Question: What about the drugs in the current version of the build?
Answer:The assembly was treated based on the developments of uncia, jetfire, xanax, afasiribo & CGP Co. A number of files were patched, which I then built into the installer. You do not need to do anything for treatment! Just in case, the original files are saved with the *.bak extension. If you want to get the original untreated product, just remove this extension from these files and replace the existing patched files with them.

Question: What about disabling spyware modules?
Answer: The spyware modules Log Transport Application (LogTransport2.exe), CRLog Transport Application (CRLogTransport.exe), Adobe Crash Processor (Adobe Crash Processor.exe), Adobe Crash Report Window (AdobeCrashReportWindow.exe) and Adobe Crash Report (AdobeCrashReport.exe) are disabled. Just in case, the files that initialize them are saved with the *.bak extension. If you suddenly want to restore their functionality, just remove this extension from these files. Also, the crack included in the build removes Adobe Genuine Service if this module was previously installed with other Adobe programs (this module is not installed with this build).

Question: When opening the program, the error "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged..." appears. What should I do?
Answer: You have "tails" from previous installations of Adobe Creative Cloud components left in your system. They must be removed. To do this, use the [Adobe Creative Cloud Cleaner Tool](https://swupmf.adobe.com/webfeed/CleanerTool/win/AdobeCreativeCloudCleanerTool.exe) utility . First select All as the component to be removed, and then Adobe Creative Cloud Desktop. After that, reinstall the failed program. Such cleaning with reinstallation will not damage previously installed programs.

Question: After installing Photoshop, the error "SSE 4.2 or later" appears. What should I do?
Answer: According [to Adobe](https://helpx.adobe.com/ru/photoshop/kb/known-issues.html#3d) , Photoshop 2021 and above requires a processor with SSE 4.2 or later. Unfortunately, if your processor does not support this architecture, this version of Photoshop will not work on your computer.

Question: I cannot download neurofilters in Photoshop. Why?
Answer: If you are denied downloading neurofilters, then delete the folder C:\Users\<username>\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\26\Internal\com.adobe.nfp.gallery\PluginData. Do you see the number 26 in the path? If you have 25, 24, etc. in addition to folder 26, then you need to clean them out in the same way! After that, restart the program - the filters should start downloading. I recommend downloading all the necessary filters at once, because when you delete this folder, you also delete all the previously downloaded neurofilters.

Question: Even though I'm logged in, cloud storage in Photoshop is still unavailable. What's wrong?
Answer: Unfortunately, the mechanism used in the build to block pop-up notifications about the end of the trial period also blocks cloud storage in this program...

Question: Generative AI doesn't work for me. Is there a way to solve this issue?
Answer: Only people who have actually paid for a subscription can use generative tools. And even they have limits on the number of generations. Also, generative tools can be used during the free trial period for 14 days. That is, if you really need generative tools, then register a new business account [here](https://www.adobe.com/creativecloud/business/teams/free-trial-download.html) (14 days of trial versus 7 for personal) and activate the trial period, then log in to the program with it via the Help->Sign In menu. After 14 days, register a new ID. And so on, until you get tired of it. Unfortunately, there are no other ways at the moment. For residents of the Russian Federation, the procedure is somewhat more complicated. Since Adobe has officially left Russia, you will need to use a VPN both during registration and while using generative tools. And not only in the browser! You need a VPN that intercepts Internet connections and other programs on your computer, in particular Adobe applications. Yes, and before registering a new account, do not forget to log out of the old one, both in programs and in the browser. In the browser, it is also advisable to clear the cookies for the Adobe website. That's all! Please do not bother me with generative options.

Question: When I launch Animate, instead of the start window (initial screen), I just have a black background. What should I do?
Answer: If the presence of the initial screen is not particularly important to you, then simply use the program menu to create / open a file. If you want to see the start screen when launching, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" in the program menu and authorizing yourself - the start screen will work in the normal mode.

Question: When launching After Effects, my start window (start screen) is drawn somehow crookedly, without some inscriptions. What should I do?
Answer:Yes, there is such a problem. It occurs if the program is not authorized. If you want to see the normal start screen when starting, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" in the program menu and logging in. If you do not want to log in and just want to remove the crooked start window, then select "Edit->Preferences->Startup And Repair..." in the program menu and uncheck "Enable Home Screen".

Question: Acrobat Pro requires me to log in when starting. Is this normal?
Answer: Acrobat Pro was installed untreated. Most likely, this happened because the crack was blocked by the antivirus. In this case, you need to run the cure manually with the antivirus disabled. Paths to find cracks in the Master Collection distribution: ..\Adobe 2025\products\APRO_x32\crack.exe for the 32-bit version, ..\Adobe 2025\products\APRO\crack.exe for the 64-bit version. Run the medicine and just wait for the message "Cracking complete. Enjoy!" After that, you can freely use the cured application.

Question: Can I install Acrobat Pro 32-bit and 64-bit at the same time?
Answer: Yes, it is possible, although I do not understand why this is necessary ...

Question: I cannot connect to the Adobe server with my ID from Acrobat Pro. What should I do?
Answer: Alas, this is a feature of the medicine. The program is slightly unbroken here.

Question: How do I switch between the old and new Acrobat Pro interfaces?
Answer: New -> Old: in the upper left corner of the program, click on "Menu" and select "Disable new Acrobat" from the drop-down menu, then restart the program. Old -> New: in the top menu, click on "View" and select "Enable new Acrobat" from the drop-down menu, then restart the program.

Question: Why am I blocked from creating a new project in Premiere Rush?
Answer: In order for the program to work properly, you need to connect to the Adobe server with your ID by selecting "Help->Sign In" in the program menu and logging in.

Question: Why does Fresco ask me to log in right after launching?
Answer: The program does not allow you to use it without authorization. No options!

Question: Even if I select English during installation, Fresco is still in Russian. What should I do?
Answer:This type of installer does not provide the user with the ability to select a language for Fresco. The language is selected automatically based on the preferred languages ​​​​of the OS. If you want to change the preferred language, go to "Settings->Time & Language->Language-Preferred languages" and set English above Russian in the list. After that, the Fresco interface language will change. But keep in mind that these are system settings, not a specific program. The interface language of some other programs and even some elements of the OS interface itself may change!

Question: Even if I select English during installation, XD is still in Russian? What should I do?
Answer: This type of installer does not provide the user with the ability to select a language for XD. The language is selected automatically based on the language of the operating system. However, the program interface language can be changed on an already installed application. To do this, run the program and open any template. After that, log in to the program menu "Help->Sign In...". Restart the program, open the template again, then click "Edit->Preferences->Language" in the program menu and set the desired language for the application interface.

Question: Illustrator and InDesign are very resource-hungry. Is there anything that can be done?
Answer: Try killing the CoreSync.exe process in Task Manager. Then rename/delete the file that starts this process. It is located at: C:\Program Files (x86)\Adobe\Adobe Sync\CoreSync\CoreSync.exe. According to reviews, this action significantly reduces the program's resource consumption. Another option: you can log in to the program menu "Help->Sign In...".

Question: When I launch Premiere Pro, After Effects, Media Encoder or Audition, the application closes with error 0xc0000142! The same with InDesign. What's wrong?
Answer: Starting with version 24.1, these applications require mandatory support for Advanced Vector Extensions 2 (AVX2) by your processor. If your processor does not support this technology, none of these programs will start, giving the same error. I recommend "rolling back" to a version of the program earlier than 24.1. For InDesign, to a version earlier than 20.0.

Question: When trying to use the transcription module in Premiere Pro, the program starts endlessly downloading language packs. What's wrong?
Answer:Adobe Speech to Text language packs are not included in this build. They weigh a lot. Each one is 800 MB. But I took into account the interests of those who actually use the corresponding plugin and created an Adobe Speech to Text for Premiere Pro build specifically for them, with which they can install any of the Speech to Text Language Pack modules of their choice. Look for them on trackers!

Question: Can you tell me more about the possibility of using Maxon Cinema 4D as a standalone application?
Answer: Maxon Cinema 4D is forcibly installed as part of the Adobe After Effects 2025 package. By default, a trial version is installed. But I have cured it for you (n1z method). When you first start the program, you will see the License Manager window with an error message. Just close it. The program will automatically start again. But already completely cured of greed! I will immediately clarify that this is a version without RedShift. Also, you should know that the developers have removed the Russian interface from Maxon Cinema 4D starting with the 2024 version of the line. So don't blame me for the lack of all this.

Question: Can I somehow update the applications included in the Master Collection?
Answer: I strongly advise against updating using the standard tools of the programs themselves or using the Creative Cloud Desktop application, as this will 100% lead to a failure of the treatment. I advise using my own assemblies with updated versions of the programs. The new version can be installed over the old one if both versions belong to the same line (for example, both versions have the "2025" nameplate). Moreover, if you have the Master Collection, and you only need to update Photoshop, you can use a separate Photoshop assembly - everything will be updated correctly, with all your settings transferred to the new version.