From : HS26049-OVH
For: OVH Help desk
Date: 2011-11-29 12:37:42

 Cant SSH from outsite OVH ether


From : HS26049-OVH
For: OVH Help desk
Date: 2011-11-29 12:07:12

Cant ping anything outsite of OVH net

Yesterday I got the server with Ubuntu 10.04 on it - I
logged in with SSH and wanted to download some stuff
through wget, howover it could not do it.

Then i tryed to make some updates (sudo apt-get update
/upgrade) this worked (using the ovh.net as mirror)

When I try ping example google, it resolves the IP-adress
but i have 100 % packet los careless if I ping a IPadress
or a Hostname

I then thought it maybe be a 'bad' Ubuntu installation so I
made a reinstall and tryed again.

Im running 100% out of the box installation haven change
the /etc/resolv.conf or interfaces.

I have customer waiting for the server, I'lll be very happy
for a fast look at the problem. (its the first time I have
any problems with services delivered by you - OVH)

I'll be at my phone all day and the email.

There is nothing on the server, so you hereby have my
permision to connect through SSH:
IP address: 91.121.83.223
Server name: ks352604.kimsufi.com
(active in 24-48h)

The following root account has been configured on the
server:
    - Username: root
    Password:	sL4QPN5X


root@ks352604:~# ping -c4 google.dk
PING google.dk (209.85.148.106) 56(84) bytes of data.

--- google.dk ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time
2999ms

And a IP direct:
root@ks352604:~# ping -c4 80.166.12.1
PING 80.166.12.1 (80.166.12.1) 56(84) bytes of data.

--- 80.166.12.1 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time
3023ms