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- Subject: Gamification Greatness
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- 10 Best Practices for Keeping Employee Engagement Fresh
- Gamification is the process of applying game mechanics to non-gamified environments such as contact centers. It has been lauded in recent years for its value in improving onboarding training results, keeping agents constantly motivated, and incentivizing behaviors that help them meet and exceed individual, department and corporate objectives. Although the first efforts began years earlier, gamification started to gain popularity around 2010.
- Read more
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- Copyright 2019 Affinique-Content, All rights reserved.
- --B_3657098716_1450352944
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- /*@editable*/background-position:center;
- /*@editable*/background-size:cover;
- /*@editable*/border-top:0;
- /*@editable*/border-bottom:2px solid #EAEAEA;
- /*@editable*/padding-top:0;
- /*@editable*/padding-bottom:9px;
- }
- /*
- @tab Body
- @section Body Text
- @tip Set the styling for your email's body text. Choose a size and color t=
- hat is easy to read.
- */
- #templateBody .mcnTextContent,#templateBody .mcnTextContent p{
- /*@editable*/color:#202020;
- /*@editable*/font-family:Helvetica;
- /*@editable*/font-size:16px;
- /*@editable*/line-height:150%;
- /*@editable*/text-align:left;
- }
- /*
- @tab Body
- @section Body Link
- @tip Set the styling for your email's body links. Choose a color that help=
- s them stand out from your text.
- */
- #templateBody .mcnTextContent a,#templateBody .mcnTextContent p a{
- /*@editable*/color:#007C89;
- /*@editable*/font-weight:normal;
- /*@editable*/text-decoration:underline;
- }
- /*
- @tab Footer
- @section Footer Style
- @tip Set the background color and borders for your email's footer area.
- */
- #templateFooter{
- /*@editable*/background-color:#FAFAFA;
- /*@editable*/background-image:none;
- /*@editable*/background-repeat:no-repeat;
- /*@editable*/background-position:center;
- /*@editable*/background-size:cover;
- /*@editable*/border-top:0;
- /*@editable*/border-bottom:0;
- /*@editable*/padding-top:9px;
- /*@editable*/padding-bottom:9px;
- }
- /*
- @tab Footer
- @section Footer Text
- @tip Set the styling for your email's footer text. Choose a size and color=
- that is easy to read.
- */
- #templateFooter .mcnTextContent,#templateFooter .mcnTextContent p{
- /*@editable*/color:#656565;
- /*@editable*/font-family:Helvetica;
- /*@editable*/font-size:12px;
- /*@editable*/line-height:150%;
- /*@editable*/text-align:center;
- }
- /*
- @tab Footer
- @section Footer Link
- @tip Set the styling for your email's footer links. Choose a color that he=
- lps them stand out from your text.
- */
- #templateFooter .mcnTextContent a,#templateFooter .mcnTextContent p a{
- /*@editable*/color:#656565;
- /*@editable*/font-weight:normal;
- /*@editable*/text-decoration:underline;
- }
- @media only screen and (min-width:768px){
- .templateContainer{
- width:600px !important;
- }
- } @media only screen and (max-width: 480px){
- body,table,td,p,a,li,blockquote{
- -webkit-text-size-adjust:none !important;
- }
- } @media only screen and (max-width: 480px){
- body{
- width:100% !important;
- min-width:100% !important;
- }
- } @media only screen and (max-width: 480px){
- #bodyCell{
- padding-top:10px !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnRetinaImage{
- max-width:100% !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnImage{
- width:100% !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnCartContainer,.mcnCaptionTopContent,.mcnRecContentContainer,.mcnCapti=
- onBottomContent,.mcnTextContentContainer,.mcnBoxedTextContentContainer,.mcnI=
- mageGroupContentContainer,.mcnCaptionLeftTextContentContainer,.mcnCaptionRig=
- htTextContentContainer,.mcnCaptionLeftImageContentContainer,.mcnCaptionRight=
- ImageContentContainer,.mcnImageCardLeftTextContentContainer,.mcnImageCardRig=
- htTextContentContainer,.mcnImageCardLeftImageContentContainer,.mcnImageCardR=
- ightImageContentContainer{
- max-width:100% !important;
- width:100% !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnBoxedTextContentContainer{
- min-width:100% !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnImageGroupContent{
- padding:9px !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnCaptionLeftContentOuter .mcnTextContent,.mcnCaptionRightContentOuter =
- .mcnTextContent{
- padding-top:9px !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnImageCardTopImageContent,.mcnCaptionBottomContent:last-child .mcnCapt=
- ionBottomImageContent,.mcnCaptionBlockInner .mcnCaptionTopContent:last-child=
- .mcnTextContent{
- padding-top:18px !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnImageCardBottomImageContent{
- padding-bottom:9px !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnImageGroupBlockInner{
- padding-top:0 !important;
- padding-bottom:0 !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnImageGroupBlockOuter{
- padding-top:9px !important;
- padding-bottom:9px !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnTextContent,.mcnBoxedTextContentColumn{
- padding-right:18px !important;
- padding-left:18px !important;
- }
- } @media only screen and (max-width: 480px){
- .mcnImageCardLeftImageContent,.mcnImageCardRightImageContent{
- padding-right:18px !important;
- padding-bottom:0 !important;
- padding-left:18px !important;
- }
- } @media only screen and (max-width: 480px){
- .mcpreview-image-uploader{
- display:none !important;
- width:100% !important;
- }
- } @media only screen and (max-width: 480px){
- /*
- @tab Mobile Styles
- @section Heading 1
- @tip Make the first-level headings larger in size for better readability o=
- n small screens.
- */
- h1{
- /*@editable*/font-size:22px !important;
- /*@editable*/line-height:125% !important;
- }
- } @media only screen and (max-width: 480px){
- /*
- @tab Mobile Styles
- @section Heading 2
- @tip Make the second-level headings larger in size for better readability =
- on small screens.
- */
- h2{
- /*@editable*/font-size:20px !important;
- /*@editable*/line-height:125% !important;
- }
- } @media only screen and (max-width: 480px){
- /*
- @tab Mobile Styles
- @section Heading 3
- @tip Make the third-level headings larger in size for better readability o=
- n small screens.
- */
- h3{
- /*@editable*/font-size:18px !important;
- /*@editable*/line-height:125% !important;
- }
- } @media only screen and (max-width: 480px){
- /*
- @tab Mobile Styles
- @section Heading 4
- @tip Make the fourth-level headings larger in size for better readability =
- on small screens.
- */
- h4{
- /*@editable*/font-size:16px !important;
- /*@editable*/line-height:150% !important;
- }
- } @media only screen and (max-width: 480px){
- /*
- @tab Mobile Styles
- @section Boxed Text
- @tip Make the boxed text larger in size for better readability on small sc=
- reens. We recommend a font size of at least 16px.
- */
- .mcnBoxedTextContentContainer .mcnTextContent,.mcnBoxedTextContentContain=
- er .mcnTextContent p{
- /*@editable*/font-size:14px !important;
- /*@editable*/line-height:150% !important;
- }
- } @media only screen and (max-width: 480px){
- /*
- @tab Mobile Styles
- @section Preheader Visibility
- @tip Set the visibility of the email's preheader on small screens. You can=
- hide it to save space.
- */
- #templatePreheader{
- /*@editable*/display:block !important;
- }
- } @media only screen and (max-width: 480px){
- /*
- @tab Mobile Styles
- @section Preheader Text
- @tip Make the preheader text larger in size for better readability on smal=
- l screens.
- */
- #templatePreheader .mcnTextContent,#templatePreheader .mcnTextContent p{
- /*@editable*/font-size:14px !important;
- /*@editable*/line-height:150% !important;
- }
- } @media only screen and (max-width: 480px){
- /*
- @tab Mobile Styles
- @section Header Text
- @tip Make the header text larger in size for better readability on small s=
- creens.
- */
- #templateHeader .mcnTextContent,#templateHeader .mcnTextContent p{
- /*@editable*/font-size:16px !important;
- /*@editable*/line-height:150% !important;
- }
- } @media only screen and (max-width: 480px){
- /*
- @tab Mobile Styles
- @section Body Text
- @tip Make the body text larger in size for better readability on small scr=
- eens. We recommend a font size of at least 16px.
- */
- #templateBody .mcnTextContent,#templateBody .mcnTextContent p{
- /*@editable*/font-size:16px !important;
- /*@editable*/line-height:150% !important;
- }
- } @media only screen and (max-width: 480px){
- /*
- @tab Mobile Styles
- @section Footer Text
- @tip Make the footer content text larger in size for better readability on=
- small screens.
- */
- #templateFooter .mcnTextContent,#templateFooter .mcnTextContent p{
- /*@editable*/font-size:14px !important;
- /*@editable*/line-height:150% !important;
- }
- }</style>
- </head>
- <body>
- <!--*|IF:MC_PREVIEW_TEXT|*--><!--[if !gte mso 9]><!----><span class=3D"mcnPre=
- viewText" style=3D"display:none; font-size:0px; line-height:0px; max-height:0p=
- x; max-width:0px; opacity:0; overflow:hidden; visibility:hidden; mso-hide:al=
- l;">*|MC_PREVIEW_TEXT|*</span><!--<![endif]--><!--*|END:IF|*-->
- <center>
- <table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" height=3D"10=
- 0%" width=3D"100%" id=3D"bodyTable">
- <tbody>
- <tr>
- <td align=3D"center" valign=3D"top" id=3D"bodyCell"><!-- BEGIN TEMPLATE // --><!-=
- -[if (gte mso 9)|(IE)]>
- <table align=3D"center" border=3D"0" cellspacing=3D"0" ce=
- llpadding=3D"0" width=3D"600" style=3D"width:600px;">
- <tr>
- <td align=3D"center" valign=3D"top" width=3D"600" style=3D"=
- width:600px;">
- <![endif]-->
- <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"templ=
- ateContainer">
- <tbody>
- <tr>
- <td valign=3D"top" id=3D"templatePreheader"></td>
- </tr>
- <tr>
- <td valign=3D"top" id=3D"templateHeader">
- <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"mcnIm=
- ageBlock" style=3D"min-width:100%;">
- <tbody class=3D"mcnImageBlockOuter">
- <tr>
- <td valign=3D"top" style=3D"padding:9px" class=3D"mcnImageBlockInner">
- <table align=3D"left" width=3D"100%" border=3D"0" cellpadding=3D"0" cellspacing=3D"0"=
- class=3D"mcnImageContentContainer" style=3D"min-width:100%;">
- <tbody>
- <tr>
- <td class=3D"mcnImageContent" valign=3D"top" style=3D"padding-right: 9px; padding=
- -left: 9px; padding-top: 0; padding-bottom: 0; text-align:center;">
- <a href=3D"https://affinique-content.com/?Y3w1OTM0fHdfbm9iYTAyfDIxNTg5ODUwMDB=
- 8fFN0ZXZlbnxGaW5jaGFtfGZpbmNoYW1AdXBlbm4uZWR1" title=3D"" class=3D"" target=3D"_bl=
- ank"><img align=3D"center" alt=3D"" src=3D"https://gallery.mailchimp.com/32fbb2f9c=
- 51414409ea56ec02/images/0fdff124-5cd5-4d20-ab2b-de9aea893a0c.gif" width=3D"235=
- " style=3D"max-width:235px; padding-bottom: 0; display: inline !important; ver=
- tical-align: bottom;" class=3D"mcnImage">
- </a></td>
- </tr>
- </tbody>
- </table>
- </td>
- </tr>
- </tbody>
- </table>
- </td>
- </tr>
- <tr>
- <td valign=3D"top" id=3D"templateBody">
- <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"mcnCa=
- ptionBlock">
- <tbody class=3D"mcnCaptionBlockOuter">
- <tr>
- <td class=3D"mcnCaptionBlockInner" valign=3D"top" style=3D"padding:9px;">
- <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"mcnCaptionRightCon=
- tentOuter" width=3D"100%">
- <tbody>
- <tr>
- <td valign=3D"top" class=3D"mcnCaptionRightContentInner" style=3D"padding:0 9px ;=
- ">
- <table align=3D"left" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"mcnCa=
- ptionRightImageContentContainer" width=3D"264">
- <tbody>
- <tr>
- <td class=3D"mcnCaptionRightImageContent" align=3D"center" valign=3D"top"><a href=
- =3D"https://affinique-content.com/?Y3w1OTM0fHdfbm9iYTAyfDIxNTg5ODUwMDB8fFN0ZXZ=
- lbnxGaW5jaGFtfGZpbmNoYW1AdXBlbm4uZWR1" title=3D"" class=3D"" target=3D"_blank"><im=
- g alt=3D"" src=3D"https://gallery.mailchimp.com/32fbb2f9c51414409ea56ec02/images=
- /5d72c2b3-e7a9-48da-ac40-d1b0e30fc515.jpg" width=3D"264" style=3D"max-width:1200=
- px;" class=3D"mcnImage">
- </a></td>
- </tr>
- </tbody>
- </table>
- <table class=3D"mcnCaptionRightTextContentContainer" align=3D"right" border=3D"0"=
- cellpadding=3D"0" cellspacing=3D"0" width=3D"264">
- <tbody>
- <tr>
- <td valign=3D"top" class=3D"mcnTextContent">
- <h2 class=3D"null" style=3D"text-align: justify;"><span style=3D"font-size:18px">=
- <a href=3D"https://affinique-content.com/?Y3w1OTM0fHdfbm9iYTAyfDIxNTg5ODUwMDB8=
- fFN0ZXZlbnxGaW5jaGFtfGZpbmNoYW1AdXBlbm4uZWR1" target=3D"_blank"><strong>10 Bes=
- t Practices for Keeping Employee
- Engagement Fresh</strong></a></span></h2>
- <p style=3D"text-align: justify;"><span style=3D"font-size:14px">Gamification i=
- s the process of applying game mechanics to non-gamified environments such a=
- s contact centers. It has been lauded in recent years for its value in impro=
- ving onboarding training results,
- keeping agents constantly motivated, and incentivizing behaviors that help=
- them meet and exceed individual, department and corporate objectives. Altho=
- ugh the first efforts began years earlier, gamification started to gain popu=
- larity around 2010.</span></p>
- </td>
- </tr>
- </tbody>
- </table>
- </td>
- </tr>
- </tbody>
- </table>
- </td>
- </tr>
- </tbody>
- </table>
- <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"mcnBu=
- ttonBlock" style=3D"min-width:100%;">
- <tbody class=3D"mcnButtonBlockOuter">
- <tr>
- <td style=3D"padding-top:0; padding-right:18px; padding-bottom:18px; padding-=
- left:18px;" valign=3D"top" align=3D"center" class=3D"mcnButtonBlockInner">
- <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" class=3D"mcnButtonContentCo=
- ntainer" style=3D"border-collapse: separate !important;border-radius: 4px;back=
- ground-color: #3796CE;">
- <tbody>
- <tr>
- <td align=3D"center" valign=3D"middle" class=3D"mcnButtonContent" style=3D"font-fam=
- ily: Arial; font-size: 16px; padding: 18px;">
- <a class=3D"mcnButton " title=3D"Read more" href=3D"https://affinique-content.com=
- /?Y3w1OTM0fHdfbm9iYTAyfDIxNTg5ODUwMDB8fFN0ZXZlbnxGaW5jaGFtfGZpbmNoYW1AdXBlbm=
- 4uZWR1" target=3D"_blank" style=3D"font-weight: bold;letter-spacing: normal;line=
- -height: 100%;text-align: center;text-decoration: none;color: #FFFFFF;">Read
- more</a> </td>
- </tr>
- </tbody>
- </table>
- </td>
- </tr>
- </tbody>
- </table>
- </td>
- </tr>
- <tr>
- <td valign=3D"top" id=3D"templateFooter">
- <table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" class=3D"mcnTe=
- xtBlock" style=3D"min-width:100%;">
- <tbody class=3D"mcnTextBlockOuter">
- <tr>
- <td valign=3D"top" class=3D"mcnTextBlockInner" style=3D"padding-top:9px;"><!--[if=
- mso]>
- <table align=3D"left" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"1=
- 00%" style=3D"width:100%;">
- <tr>
- <![endif]--><!--[if mso]>
- <td valign=3D"top" width=3D"600" style=3D"width:600px;">
- <![endif]-->
- <table align=3D"left" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" style=3D"max-w=
- idth:100%; min-width:100%;" width=3D"100%" class=3D"mcnTextContentContainer">
- <tbody>
- <tr>
- <td valign=3D"top" class=3D"mcnTextContent" style=3D"padding-top:0; padding-right=
- :18px; padding-bottom:9px; padding-left:18px;">
- <div style=3D"text-align: center;">If you'd rather not receive future emails =
- from Affinique-Content,
- <a href=3D"https://affinique-content.com/?dXw1OTM0fHdfbm9iYTAyfDIxNTg5ODUwMDB=
- 8fFN0ZXZlbnxGaW5jaGFtfGZpbmNoYW1AdXBlbm4uZWR1" target=3D"_blank">
- unsubscribe here.</a><br>
- Copyright 2019 Affinique-Content, All rights reserved.</div>
- </td>
- </tr>
- </tbody>
- </table>
- <!--[if mso]>
- </td>
- <![endif]--><!--[if mso]>
- </tr>
- </table>
- <![endif]--></td>
- </tr>
- </tbody>
- </table>
- </td>
- </tr>
- </tbody>
- </table>
- <!--[if (gte mso 9)|(IE)]>
- </td>
- </tr>
- </table>
- <![endif]--><!-- // END TEMPLATE --></td>
- </tr>
- </tbody>
- </table>
- </center>
- <img src=3D"https://affinique-content.com/?aXw1OTM0fHdfbm9iYTAyfDIxNTg5ODUwMD=
- B8fFN0ZXZlbnxGaW5jaGFtfGZpbmNoYW1AdXBlbm4uZWR1" style=3D"display:none" width=3D"=
- 1,height=3D1">
- </body>
- </html>
- --B_3657098716_1450352944--
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