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  1. Hello there!
  2. This is an automated response from the Support team of Wellbia Co., Ltd.
  3. Hmm, seems like you have some troubleshooting issues with your game!
  4. We’re sorry for your inconvenience.
  5. Your xigncode.log sent to us has detected a third party program as the following;
  6. C:\ProgramData\NWKWLO\BHB.01
  7.  
  8. C:\ProgramData\NWKWLO\BHB.02
  9.  
  10. Please turn off the program mentioned for smooth gameplay, or uninstall it unless it is a must-have program.
  11. In addition, please scan your PC using an anti-virus program prior to game start for further check-up.
  12. For those who are using Windows 10 TP (Technical Preview), Microsoft is constantly making updates to improve functions and eliminate bugs. XIGNCODE3 accordingly needs updates following the frequent Windows 10 TP changes. Although your game may have XIGNCODE3 error issues during game launch, please note that we are trying our best to keep in date regarding compatibility functions for Windows 10 TP.
  13. If you continue to have issues, please send us an additional email with a title of your game and publisher attached with your xigncode.log for personal assistance.
  14.  
  15. Thanks!
  16. Remember, we’re always here to protect you from hacks and malware!
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