John T <jtizel4sho2@yahoo.com>
To:
dr-iocanthe@play.net
,
lockout@simutronics.com

Oct 26 at 8:39 PM

Hi

I'm just curious as to what is going on with my lockout status, it should be up by now if someone can give me some info as to what is going on.  There should be a way to check without bothering GM's or feedback.
Thanks...



GM Iocanthe <iocanthe@gmail.com>
To:
jtizel4sho2@yahoo.com
,
Lockout

Oct 26 at 9:55 PM

Hi there,

According to in-game documentation, your lockout should be done today.
If you log in, you'll probably have to wait a little for the system to
kick you out of the quiet room.  If it takes longer than 10 minutes,
you might need a nudge.

Io

Show original message

John T <jtizel4sho2@yahoo.com>
To:
GM Iocanthe

Oct 26 at 10:19 PM

It's not even letting me log in period not even to the room.
[18:20] Connection closed.
Profile "FahijeckDR.xml" loaded.
Loading Variables...OK
Loading Macros...OK
Loading Aliases...OK
Loading Classes...OK
[20:18] Connected to eaccess.play.net.
There is a problem with your account. Log in to play.net website for more information.
[20:18] Connection closed.

same with on the dragon realms website.




GM Iocanthe <iocanthe@gmail.com>
To:
jtizel4sho2@yahoo.com

Oct 27 at 9:59 AM

I'm not sure what's going on with that.  I see that lockout is CCed on
this - they're not in on the weekend, but did you get any response
from them yet?



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John T <jtizel4sho2@yahoo.com>
To:
dr-iocanthe@play.net
,
lockout@simutronics.com

Oct 26 at 8:39 PM

Hi

I'm just curious as to what is going on with my lockout status, it should be up by now if someone can give me some info as to what is going on.  There should be a way to check without bothering GM's or feedback.
Thanks...


GM Iocanthe <iocanthe@gmail.com>
To:
jtizel4sho2@yahoo.com
,
Lockout

Oct 26 at 9:55 PM

Hi there,

According to in-game documentation, your lockout should be done today.
If you log in, you'll probably have to wait a little for the system to
kick you out of the quiet room.  If it takes longer than 10 minutes,
you might need a nudge.

Io

Show original message

John T <jtizel4sho2@yahoo.com>
To:
GM Iocanthe

Oct 26 at 10:19 PM

It's not even letting me log in period not even to the room.
[18:20] Connection closed.
Profile "FahijeckDR.xml" loaded.
Loading Variables...OK
Loading Macros...OK
Loading Aliases...OK
Loading Classes...OK
[20:18] Connected to eaccess.play.net.
There is a problem with your account. Log in to play.net website for more information.
[20:18] Connection closed.

same with on the dragon realms website.

Show original message

John T <jtizel4sho2@yahoo.com>
To:
GM Iocanthe

Oct 26 at 10:24 PM


I tried through the main DR page also

Show original message

John T <jtizel4sho2@yahoo.com>
To:
GM Iocanthe

Oct 26 at 11:59 PM


I also tried on every single one of my acounts they are all still locked out.


Show original message

John T <jtizel4sho2@yahoo.com>
To:
GM Iocanthe

Oct 27 at 2:33 AM

I cant even log in period let alone a quiet room haven't been able to since the first day. On all my accounts.

Show original message

GM Iocanthe <iocanthe@gmail.com>
To:
jtizel4sho2@yahoo.com

Oct 27 at 9:59 AM

I'm not sure what's going on with that.  I see that lockout is CCed on
this - they're not in on the weekend, but did you get any response
from them yet?

Io

Show original message





John T <jtizel4sho2@yahoo.com>
To:
GM Iocanthe

Oct 27 at 12:20 PM

No, I haven't gotten a response from them yet.


Show original message
+3 from GM, me

GM Iocanthe <iocanthe@gmail.com>
To:
jtizel4sho2@yahoo.com

Oct 28 at 12:15 AM

I'm trying to figure out where the problem is starting.

Can you get to the basic website and see it, or are you not even able
to see it?  Can you look at the forums as a guest, but just not post
to them?

Show original message


then I log in a noob today and this
[12:39] Iocanthe says, "Hi there, Ramshank.  I'm going to pull you up for a chat."
[12:39] Iocanthe says, "Hi there."
[12:40] Iocanthe says, "We've been corresponding back and forth.  I sent you an email 5 hours ago explaining that you are still not authorized to access DragonRealms."
[12:40] You say, "Hi."
[12:40] You say, "Ok so I am not out of lock out."
[12:41] Iocanthe says, "Correct."
[12:41] You say, "Only reason I logged this char in."
[12:41] You say, "I thought you said I was."
[12:41] Iocanthe says, "The catch to that is that this account was started, and this character got a lot of hours in, before your lockout was up."
[12:41] You say, "Someone else has been playing this char for me."
[12:41] You say, "Not me."
[12:42] You say, "I logged this in after you said ok on mty cpu."
[12:42] You say, "That my account was up."
[12:42] You say, "So dont pull that."
[12:42] Iocanthe says, "Once I've got the information to confirm that from onsite, we'll be able to determine release dates for all your accounts."
[12:42] You say, "So when was my account supposed to be up."
[12:42] You say, "I feel like this is a bait situation."
[12:42] Iocanthe says, "I did include that in the email I sent."
[12:42] You say, "You said my stuff was up."
[12:43] You say, "So I logged in on my cpu."
[12:43] You say, "I did not ever log in before that."
[12:43] You say, "Sorry havent checked e mail this morning."
[12:43] You say, "But..."
[12:43] Iocanthe says, "Your in-game time is up for the account Fahijeck is on.  Billing determines your actual expiration date based on when you accessed game on any and all accounts, which is why the end date is different."
[12:44] You ask, "So I need to call chris on monday?"
[12:44] Iocanthe says, "Your billing time should end on 11/1.  That should be fine as long as all the time on this character before last night was not linked to you."
[12:44] You say, "I feel like Im getting the bad end of a bunch of stuff tbh."
[12:44] Iocanthe says, "If any of that time was linked to you, we will need to have a different discussion."
[12:44] You say, "Ive been charged twice."
[12:44] You say, "Since lockout."
[12:45] You say, "Cash."
[12:45] You say, "Ok well let me log out then and my freind will play this char."
[12:45] You say, "I dunno what is going on anymore."
[12:45] Iocanthe says, "You can absolutely update your account with Billing."
[12:46] You say, "I plauyed the gm dance and followed what happened."
[12:46] You say, "Complied."
[12:46] You say, "Man....."
[12:46] Iocanthe says, "This account is now linked to you, and will be in the quiet room until at least 11/1."
[12:46] You say, "My ban was on the 26."
[12:46] Iocanthe says, "I am sorry that you didn't read the email.  I did my best to let you know to not log in again."
[12:47] You say, "25."
[12:47] You say, "You said I was free though."
[12:47] You say, "You told me."
[12:47] Iocanthe says, "Because you were accessing the game on other accounts after, the end date changed.  I only knew about your access on Fahijeck."
[12:47] You say, "I was not."
[12:48] You say, "I accessed the game not at all through other chars."
[12:48] You say, "All my chars were locked out."
[12:48] You say, "Everyone."
[12:48] You say, "On the 27th."
[12:48] You say, "So whatever this is isnt true."
[12:48] Iocanthe says, "I don't have access to the information that onsite used in processing.  What I can tell you is that they've got you accessing some Simu products until a date that made 11/1 the 30 days."
[12:48] You say, "Within 12 hours of fahi getting locked out."
[12:49] You say, "All my accounts were locked."
[12:49] Iocanthe says, "You'd have to talk to them about any details related to that."
[12:49] You say, "On the 27th."
[12:49] You say, "Wow."
[12:49] You say, "Atleast let me give this char back to the person who  owns it."
[12:49] You say, "And I wont log in."
[12:50] You say, "I have been folling your rules."
[12:50] Iocanthe says, "They can have it back on 11/1, provided everything checks out."
[12:50] You say, "Ok."
[12:50] You say, "Guess it is done then."
[12:50] You say, "I will comply and I mean."
[12:50] You say, "Even though it isdnt fair."
[12:51] You ask, "So I need to call chris on monday?"
[12:51] Iocanthe says, "If you feel that there's something wrong, please do check in with onsite to ask them if they can review.  Since I've already got a request in, it'll probably just be expanding the date range from my request."
[12:52] Iocanthe asks, "Do you have any other questions for me before I set you into the quiet room?"
[12:53] You say, "In mean no thanks for your help it is what it is."
[12:53] You say, "Im just riding the storm apparently."
[12:54] Iocanthe says, "I'm hoping that all the logs are going to check out and we don't have to have any other discussion beyond "Thank you for complying, welcome back, be good."
[12:54] Iocanthe says, "I'll set you into the room now.  Be well."