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  1. EtreCheck version: 5.6 (5212)
  2. Report generated: 2020-08-24 20:34:35
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 1:39
  5. Performance: Excellent
  6. Sandbox: Enabled
  7. Full drive access: Disabled
  8.  
  9. Problem: Other problem
  10. Description:
  11. WebGL not working in Safari
  12.  
  13. Major Issues: None
  14.  
  15. Minor Issues:
  16. These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  17. Clean up - There are orphan files that could be removed.
  18. Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  19. System modifications - There are a large number of system modifications running in the background.
  20. 32-bit Apps - This machine has 32-bits apps will not work on current versions of the operating system.
  21. Limited drive access - More information may be available with Full Drive Access.
  22. Kernel extensions present - This machine has kernel extensions that may not work in the future.
  23.  
  24. Hardware Information:
  25. iMac (Retina 5K, 27-inch, 2017)
  26. iMac Model: iMac18,3
  27. 4.20 GHz Quad-Core Intel Core i7 (i7-7700K) CPU: 4-core
  28. 32 RAM - Upgradeable
  29. BANK 0/DIMM0 - 8 GB DDR4 SO-DIMM 2400
  30. BANK 0/DIMM1 - 8 GB DDR4 SO-DIMM 2400
  31. BANK 1/DIMM0 - 8 GB DDR4 SO-DIMM 2400
  32. BANK 1/DIMM1 - 8 GB DDR4 SO-DIMM 2400
  33.  
  34. Video Information:
  35. Radeon Pro 580 - VRAM: 8 GB
  36. iMac (built-in) 5120 x 2880
  37.  
  38. Drives:
  39. disk0 - APPLE SSD SM2048L 2.00 TB (Solid State - TRIM: Yes)
  40. Internal PCI-Express 8.0 GT/s x4 NVM Express
  41. disk0s1 - EFI [EFI] 315 MB
  42. disk0s2 [APFS Container] 2.00 TB
  43. disk1 [APFS Virtual drive] 2.00 TB (Shared by 5 volumes)
  44. disk1s1 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 1.13 TB used)
  45. disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)
  46. disk1s3 - Recovery (APFS) [Recovery] (Shared)
  47. disk1s4 - VM (APFS) [APFS VM] (Shared - 2.15 GB used)
  48. disk1s5 - Macintosh HD (APFS) (Shared - 11.30 GB used)
  49.  
  50. disk2 - Samsung Portable SSD T5 1.00 TB
  51. External USB 480 Mbit/s USB
  52. disk2s1 - M***c 1.00 TB (294.22 GB used)
  53.  
  54. Mounted Volumes:
  55. disk1s1 - Macintosh HD - Data [APFS Virtual drive]
  56. 2.00 TB (Shared - 1.13 TB used, 877.96 GB available, 860.82 GB free)
  57. APFS
  58. Mount point: /System/Volumes/Data
  59.  
  60. disk1s4 - VM [APFS VM]
  61. 2.00 TB (Shared - 2.15 GB used, 860.82 GB free)
  62. APFS
  63. Mount point: /private/var/vm
  64.  
  65. disk1s5 - Macintosh HD
  66. 2.00 TB (Shared - 11.30 GB used, 877.96 GB available, 860.82 GB free)
  67. APFS
  68. Mount point: /
  69. Read-only: Yes
  70.  
  71. disk2s1 - M***c
  72. 1.00 TB (294.22 GB used, 706.84 GB available, 705.95 GB free)
  73. Mount point: /Volumes/M***c
  74.  
  75. Network:
  76. Interface wchusbserial1410: wchusbserial
  77. Interface wchusbserial54: wchusbserial 2
  78. Interface wchusbserial13: wchusbserial 3
  79. Interface en0: Ethernet
  80. Interface en1: Wi-Fi
  81.  
  82. Interface en4: Bluetooth PAN
  83. Interface bridge0: Thunderbolt Bridge
  84.  
  85. System Software:
  86. macOS Catalina 10.15.6 (19G2021)
  87. Time since boot: Less than an hour
  88.  
  89. Notifications:
  90. Notifications not available without Full Drive Access.
  91.  
  92. Security:
  93. Gatekeeper: Enabled
  94. System Integrity Protection: Enabled
  95.  
  96. Antivirus software: Apple
  97.  
  98. Unsigned Files:
  99. Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.shutdown-gpg-agent.plist
  100. Executable: /usr/local/MacGPG2/libexec/shutdown-gpg-agent
  101. Details: Exact match found in the legitimate list - probably OK
  102.  
  103. Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
  104. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
  105. Details: Exact match found in the legitimate list - probably OK
  106.  
  107. Launchd: ~/Library/LaunchAgents/com.google.keystone.agent.plist
  108. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode ifneeded
  109. Details: Exact match found in the legitimate list - probably OK
  110.  
  111. Launchd: ~/Library/LaunchAgents/com.adobe.ARM.***.plist
  112. Executable: /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper
  113. Details: Close match found in the legitimate list - probably OK
  114.  
  115. Launchd: ~/Library/LaunchAgents/com.google.keystone.xpcservice.plist
  116. Executable: ~/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftwareUpdateAgent -runMode xpchost
  117. Details: Exact match found in the legitimate list - probably OK
  118.  
  119. Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
  120. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
  121. Details: Exact match found in the legitimate list - probably OK
  122.  
  123. Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
  124. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
  125. Details: Exact match found in the legitimate list - probably OK
  126.  
  127. Launchd: /Library/LaunchAgents/org.gpgtools.macgpg2.fix.plist
  128. Executable: /usr/local/MacGPG2/libexec/fixGpgHome
  129. Details: Exact match found in the legitimate list - probably OK
  130.  
  131. Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
  132. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
  133. Details: Exact match found in the legitimate list - probably OK
  134.  
  135. Plugin: /Library/Internet Plug-Ins/Unity Web Player.plugin
  136. Plugin: /Library/Internet Plug-Ins/Silverlight.plugin
  137. Plugin: /Library/Internet Plug-Ins/WacomTabletPlugin.plugin
  138. Plugin: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
  139.  
  140. Preference Pane: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.prefPane
  141. Preference Pane: /Library/PreferencePanes/WacomTablet.prefpane
  142.  
  143. Apps: 48
  144.  
  145. 32-bit Applications:
  146. 14 32-bit apps
  147.  
  148. Kernel Extensions:
  149. /Applications/VMware Fusion.app
  150. VMwareVMCI.kext (8.5.8)
  151. vmioplug.kext (8.5.8)
  152. vmnet.kext (8.5.8)
  153. vmmon.kext (8.5.8)
  154.  
  155. /Library/Application Support/Citrix Receiver
  156. CitrixGUSB.kext (20.07.0 - SDK 10.9)
  157.  
  158. /Library/Extensions
  159. ATITVOut.kext (2.6.7 (0001))
  160. Belcarra.USBLAN_netpart.kext (3.1.1 - SDK 10.6)
  161. Belcarra.USBLAN_usbpart.kext (3.1.1 - SDK 10.6)
  162. Soundflower.kext (1.6.6 - SDK 10.6)
  163. FTDIKext.kext (1.0 - SDK 10.11)
  164. RemoteControl.USBLAN_usbpart.kext (3.1.1 - SDK 10.7)
  165. jawbone.kext (1.1.2 - SDK 10.7)
  166. ControllerMate.kext (4.4.3)
  167. Wacom Tablet.kext (Wacom Tablet 6.3.15-1 - SDK 10.11)
  168. usbserial.kext (1.1.1 - SDK 10.9)
  169. BJSBP2Driver.kext (1.5.0)
  170.  
  171. System Launch Agents:
  172. [Not Loaded] 14 Apple tasks
  173. [Loaded] 168 Apple tasks
  174. [Running] 131 Apple tasks
  175.  
  176. System Launch Daemons:
  177. [Not Loaded] 33 Apple tasks
  178. [Loaded] 177 Apple tasks
  179. [Running] 128 Apple tasks
  180.  
  181. Launch Agents:
  182. [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-13)
  183. [Running] com.box.desktop.helper.plist (Box, Inc. - installed 2020-07-14)
  184. [Loaded] com.citrix.AuthManager_Mac.plist (Citrix Systems, Inc. - installed 2020-07-23)
  185. [Running] com.citrix.ReceiverHelper.plist (Citrix Systems, Inc. - installed 2020-07-23)
  186. [Running] com.citrix.ServiceRecords.plist (Citrix Systems, Inc. - installed 2020-07-23)
  187. [Running] com.fujitsu.pfu.ScanSnap.AOUMonitor.plist (PFU LIMITED - installed 2020-06-03)
  188. [Running] com.fujitsu.pfu.SshRegister.plist (PFU LIMITED - installed 2020-06-16)
  189. [Running] com.fujitsu.pfu.SshResident.plist (PFU LIMITED - installed 2020-06-16)
  190. [Running] com.fujitsu.pfu.SshSCloudWatch.plist (PFU LIMITED - installed 2020-06-16)
  191. [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-08-12)
  192. [Not Loaded] com.oracle.java.Java-Updater.plist (? 58fbb793 - installed 2020-03-12)
  193. [Running] com.wacom.wacomtablet.plist (Wacom Technology Corp. - installed 2015-12-16)
  194. [Loaded] org.gpgtools.Libmacgpg.xpc.plist (Lukas Pitschl - installed 2020-06-03)
  195. [Loaded] org.gpgtools.macgpg2.fix.plist (? d7ac5146 - installed 2020-06-03)
  196. [Running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist (? df7bd0cf - installed 2020-06-03)
  197. [Loaded] org.gpgtools.updater.plist (Lukas Pitschl - installed 2020-06-03)
  198.  
  199. Launch Daemons:
  200. [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15)
  201. [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15)
  202. [Loaded] com.adobe.fpsaud.plist (Adobe Inc. - installed 2020-07-25)
  203. [Loaded] com.apple.installer.osmessagetracing.plist (Apple - installed 2019-09-19)
  204. [Loaded] com.audirvana.SysOptimizerTool.plist (Audirvana - installed 2020-07-21)
  205. [Running] com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2020-08-13)
  206. [Running] com.box.desktop.autoupdater.plist (Box, Inc. - installed 2020-07-14)
  207. [Loaded] com.citrix.ctxusbd.plist (Citrix Systems, Inc. - installed 2020-07-23)
  208. [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-04-18)
  209. [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-08-12)
  210. [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-04-10)
  211. [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2019-03-12)
  212. [Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2020-03-12)
  213. [Loaded] com.wacom.displayhelper.plist (Apple - installed 2020-08-10)
  214.  
  215. User Launch Agents:
  216. [Other] com.adobe.ARM.***.plist (? 0 - installed 2010-09-25)
  217. [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2019-08-21)
  218. [Loaded] com.google.keystone.agent.plist (? 0 - installed 2020-08-22)
  219. [Loaded] com.google.keystone.xpcservice.plist (? 0 - installed 2020-08-22)
  220. [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-08-20)
  221.  
  222. User Login Items:
  223. [Not Loaded] AeroWeather Helper (App Store - installed 2020-07-06)
  224. Modern Login Item
  225. /Applications/AeroWeather.app/Contents/Library/LoginItems/AeroWeather Helper.app
  226.  
  227. [Running] CCC User Agent (Bombich Software, Inc. - installed 2020-08-13)
  228. Modern Login Item
  229. /Applications/Carbon Copy Cloner.app/Contents/Library/LoginItems/CCC User Agent.app
  230.  
  231. [Running] Garmin Express Service (Garmin International - installed 2019-06-12)
  232. Modern Login Item
  233. /Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app
  234.  
  235. [Not Loaded] GrowlLauncher (App Store - installed 2013-11-04)
  236. Modern Login Item
  237. /Applications/Growl.app/Contents/Library/LoginItems/GrowlLauncher.app
  238.  
  239. [Loaded] NordVPNLauncher (App Store - installed 2020-08-11)
  240. Modern Login Item
  241. /Applications/NordVPN IKE.app/Contents/Library/LoginItems/NordVPNLauncher.app
  242.  
  243. [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2018-04-25)
  244. Modern Login Item
  245. /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app
  246.  
  247. [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2018-04-25)
  248. Modern Login Item
  249. /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app
  250.  
  251. [Not Loaded] SpeedTestHelper (App Store - installed 2020-07-08)
  252. Modern Login Item
  253. /Applications/Speedtest.app/Contents/Library/LoginItems/SpeedTestHelper.app
  254.  
  255. [Not Loaded] coconutBattery Helper (Christoph Sinai - installed 2018-02-03)
  256. Modern Login Item
  257. /Applications/coconutBattery.app/Contents/Library/LoginItems/coconutBattery Helper.app
  258.  
  259. [Running] handyPrintUserDaemon (Bernard Maltais - installed 2015-12-18)
  260. Modern Login Item
  261. /Applications/handyPrint.app/Contents/Library/LoginItems/handyPrintUserDaemon.app
  262.  
  263. [Not Loaded] HDXCastHelper (Citrix Systems, Inc. - installed 2020-07-29)
  264. Modern Login Item
  265. /Library/Application Support/Citrix Receiver/Citrix Casting.app/Contents/Library/LoginItems/HDXCastHelper.app
  266.  
  267. Internet Plug-ins:
  268. FlashPlayer-10.6: 32.0.0.414 (Adobe Inc. - installed 2020-08-12)
  269. AdobePDFViewerNPAPI: 17.012.20098 (Adobe Systems, Inc. - installed 2018-10-31)
  270. AdobePDFViewer: 19.008.20080 (Adobe Systems, Inc. - installed 2018-10-31)
  271. Flash Player: 32.0.0.414 (Adobe Inc. - installed 2020-08-12)
  272. Unity Web Player: UnityPlayer version 5.3.8f2 (? - installed 2018-08-06)
  273. Silverlight: 5.1.50901.0 (? - installed 2018-01-23)
  274. WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (? - installed 2015-12-16)
  275. JavaAppletPlugin: Java 8 Update 251 build 08 (? - installed 2020-06-22)
  276.  
  277. User Internet Plug-ins:
  278. User Internet Plug-ins need Full Drive Access
  279.  
  280. User Audio Plug-ins:
  281. User Audio Plug-ins need Full Drive Access
  282.  
  283. User iTunes Plug-ins:
  284. User iTunes Plug-ins need Full Drive Access
  285.  
  286. Safari Extensions:
  287. AdBlock Engine (App Store - installed 2020-08-14)
  288. AdBlock Icon (App Store - installed 2020-08-14)
  289.  
  290. 3rd Party Preference Panes:
  291. Flash Player (Adobe Inc. - installed 2020-07-25)
  292. GPG Suite (Lukas Pitschl - installed 2020-06-03)
  293. Java (? - installed 2020-06-22)
  294. WacomTablet (? - installed 2015-12-16)
  295.  
  296. Backup:
  297. Time Machine information not available without Full Drive Access.
  298. 15 local snapshots
  299. Oldest local snapshot: 2020-08-23 18:29:54
  300. Last local snapshot: 2020-08-24 18:13:41
  301.  
  302. 3rd party backup: Carbon Copy Cloner
  303.  
  304. Performance:
  305. System Load: 5.55 (1 min ago) 3.09 (5 min ago) 1.31 (15 min ago)
  306. Nominal I/O speed: 17.71 MB/s
  307. File system: 21.63 seconds
  308. Write speed: 1970 MB/s
  309. Read speed: 2774 MB/s
  310.  
  311. CPU Usage Snapshot:
  312. Type Overall
  313. System: 1 %
  314. User: 2 %
  315. Idle: 97 %
  316.  
  317. Top Processes Snapshot by CPU:
  318. Process (count) CPU (Source - Location)
  319. EtreCheck 14.92 % (App Store)
  320. Other processes 8.02 % (?)
  321. AXVisualSupportAgent 0.13 % (Apple)
  322. Dropbox 0.10 % (Dropbox, Inc.)
  323. SystemUIServer 0.09 % (Apple)
  324.  
  325. Top Processes Snapshot by Memory:
  326. Process (count) RAM usage (Source - Location)
  327. EtreCheck 641 MB (App Store)
  328. Dropbox 342 MB (Dropbox, Inc.)
  329. WacomTabletSpringboard 254 MB (Wacom Technology Corp.)
  330. NordVPN IKE 252 MB (App Store)
  331. Safari 180 MB (Apple)
  332.  
  333. Top Processes Snapshot by Network Use:
  334. Process (count) Input / Output (Source - Location)
  335. com.apple.WebKit.Networking.xpc 632 KB / 18 KB (Apple)
  336. Other processes 339 KB / 169 KB (?)
  337. Dropbox 30 KB / 191 KB (Dropbox, Inc.)
  338. Box 16 KB / 4 KB (Box, Inc.)
  339. homed 15 KB / 4 KB (Apple)
  340.  
  341. Virtual Memory Information:
  342. Physical RAM: 32 GB
  343.  
  344. Free RAM: 19.12 GB
  345. Used RAM: 8.49 GB
  346. Cached files: 4.39 GB
  347.  
  348. Available RAM: 23.51 GB
  349. Swap Used: 0 B
  350.  
  351. Software Installs (past 30 days):
  352. Install Date Name (Version)
  353. 2020-07-29 Citrix Workspace (20.07.0)
  354. 2020-08-04 MailRaider Pro (3.69)
  355. 2020-08-11 WiFi Explorer (2.6.2)
  356. 2020-08-11 NordVPN IKE (5.6.1)
  357. 2020-08-12 Microsoft AutoUpdate
  358. 2020-08-12 Adobe Flash Player
  359. 2020-08-12 Microsoft Excel
  360. 2020-08-12 Microsoft OneNote
  361. 2020-08-12 Microsoft PowerPoint
  362. 2020-08-12 Microsoft Word
  363. 2020-08-12 Xcode (11.6)
  364. 2020-08-13 ARMDC Agent Installer
  365. 2020-08-13 Adobe Acrobat Reader DC (20.012.20041)
  366. 2020-08-14 AdBlock (1.24.0)
  367. 2020-08-15 macOS Catalina 10.15.6 Update
  368. 2020-08-20 Adobe Acrobat Reader DC (20.012.20043)
  369. 2020-08-24 Keynote (10.0)
  370. 2020-08-24 Affinity Designer (1.8.4)
  371. 2020-08-24 Affinity Photo (1.8.4)
  372. 2020-08-24 Kindle (1.29.0)
  373. 2020-08-24 Numbers (10.0)
  374. 2020-08-24 Pages (10.0)
  375. 2020-08-24 Safari (1.0.0.0.1.1597776206)
  376. 2020-08-24 Safari Technology Preview (1.0.0.0.1.1597370786)
  377. 2020-08-24 EtreCheck (5.6)
  378.  
  379. Clean up:
  380. ~/Library/LaunchAgents/com.adobe.ARM.***.plist
  381. /Applications/Adobe Acrobat 9 Pro/Adobe Acrobat Pro.app/Contents/MacOS/Updater/Adobe Acrobat Updater Helper.app/Contents/MacOS/Adobe Acrobat Updater Helper
  382. Executable not found
  383.  
  384. Diagnostics Information (past 7-30 days):
  385. Directory /Library/Logs/DiagnosticReports is not accessible.
  386. Enable Full Drive Access to see more information.
  387.  
  388. End of report
  389.  
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