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- Please Note:
- There are many details in statserver activity that are not reported in the information logged here,
- so if you use this log file for any kind of reporting you will generally produce incorrect results.
- Genesys StatServer Ver. 8.5.110.07, 64-bit. Build: Sep 12 2018 19:04:34
- (C) Copyright 1994-2018 Genesys Telecommunications Laboratories, Inc.
- CfgLib 8.5.100.29
- CommonLib 8.5.100.44 C2 MT-Safe
- DbLib 8.5.101.07
- GPerformLib 8.5.100.10
- GServiceLib 8.5.100.22 MT
- GThreadLib 8.5.100.24
- ICSLib 8.5.000.36
- LCALib 8.5.100.21
- LogLib 8.5.100.28 MT
- MessageLib 8.5.100.13
- MngmLib 8.5.100.02
- NSOLib 8.5.000.02 __try/except
- TLib 8.1.200.11 HA
- Application name: STAT
- Application type: StatServer (2)
- Command line: C:\Program Files\GCTI\Stat Server\STAT\statserv.exe -host localhost -port 2020 -app STAT -service StatServer64
- Host name: demosrv
- DST: TZ = 1, timeb = 0
- Time zone: 18000, Eastern Standard Time, Eastern Daylight Time
- UTC time: 2018-11-15T21:57:53.014
- Local time: 2018-11-15T16:57:53.014
- Start time (UTC): 2018-11-15T21:57:53
- Running time: 0:00:00:00
- Host info: Windows 6.2.9200, 2, , 0.0, 0190, 3
- File: (1) c:\qingblogs\stat\.20181115_165753_015.log
- 16:57:53.014 Trc 04112 The Log Output of type 'c:\qingblogs\stat\' has been created and opened
- 16:57:53.014 Trc 04110 Option 'level-reassign-disable' has been set to the value 'no'
- 16:57:53.014 Trc 04110 Option 'no-memory-mapping' has been set to the value 'no'
- 16:57:53.014 Trc 04110 Option 'verbose' has been set to the value 'all'
- 16:57:53.014 Trc 04110 Option 'buffering' has been set to the value 'yes'
- 16:57:53.014 Trc 04110 Option 'expire' has been set to the value '10 file'
- 16:57:53.014 Trc 04110 Option 'segment' has been set to the value '100MB'
- 16:57:53.014 Trc 04110 Option 'spool' has been set to the value ''
- 16:57:53.014 Trc 04110 Option 'snapshot' has been set to the value ''
- 16:57:53.014 Trc 04110 Option 'enable-thread' has been set to the value 'no'
- 16:57:53.014 Trc 04110 Option 'throttle-threshold' has been set to the value '5000'
- 16:57:53.014 Trc 04110 Option 'throttle-period' has been set to the value '30'
- 16:57:53.014 Trc 04110 Option 'recovery-timeout' has been set to the value '30'
- 16:57:53.014 Trc 04110 Option 'keep-startup-file' has been set to the value 'no'
- 16:57:53.014 Trc 04110 Option 'MessageFile' has been set to the value 'StatServer.lms'
- 16:57:53.014 Trc 04110 Option 'time-format' has been set to the value 'time'
- 16:57:53.014 Trc 04110 Option 'time-convert' has been set to the value 'local'
- 16:57:53.014 Trc 04110 Option 'message-format' has been set to the value 'short'
- 16:57:53.014 Trc 04110 Option 'memory-storage-size' has been set to the value '2 Mb'
- 16:57:53.014 Trc 04110 Option 'compatible-output-priority' has been set to the value 'true'
- 16:57:53.014 Trc 04110 Option 'print-attributes' has been set to the value 'no'
- 16:57:53.014 Trc 04110 Option 'check-point' has been set to the value '1'
- 16:57:53.014 Trc 04110 Option 'memory' has been set to the value ''
- 16:57:53.014 Std 04106 Log Messages file 'StatServer.lms' successfully loaded
- 16:57:53.014 Trc 04112 The Log Output of type 'c:\qingblogs\stat\' has been created and opened
- 16:57:53.014 Trc 04110 Option 'level-reassign-disable' has been set to the value 'no'
- 16:57:53.014 Trc 04100 Logging service started
- 16:57:53.014 Std 04503 Connected to ConfigServer 'host = 'localhost', port = '2020'' at host 'localhost', port 2020
- 16:57:53.014> Init: Config Server host:localhost port:2020 opened
- 16:57:53.014> Init: ConfigServer is 8.5.101.26
- 16:57:53.014> Init: [statserver]/debug-level is set to 'Init,Client:6,Server,Action,Status,Mngmnt'
- 16:57:53.014> Init: Creating Status Priority Tables
- 16:57:53.014> Init: [statserver]/reconnect-timeout is set to 10 sec(default).
- 16:57:53.014> Init: [statserver]/ignore-disabled-objects-in-group-statistics is set to no(default).
- 16:57:53.014> Init: [statserver]/ignore-disabled-objects-in-queue-statistics is set to no(default).
- 16:57:53.014> Init: [statserver]/vag-statistics-active-agents-only is set to no(default).
- 16:57:53.014> Init: [statserver]/nec-position-extension-linked is set to no(default).
- 16:57:53.014> Init: [statserver]/position-extension-linked is set to yes(default).
- 16:57:53.014> Init: [statserver]/vq-ignore-third-party-dn is set to yes(default).
- 16:57:53.014> Init: [statserver]/allow-asm-outbound-on-established is set to yes(default).
- 16:57:53.014> Init: [statserver]/vq-treat-unknown-third-party-dn-as-agent-dn is set to yes(default).
- 16:57:53.014> Init: [statserver]/rp-handle-queueing-events is set to no(default).
- 16:57:53.014> Init: [statserver]/generate-transfer-taken-on-ringing is set to yes(default).
- 16:57:53.014> Init: [statserver]/allow-vq-orig-dns-from-environment is set to yes(default).
- 16:57:53.014> Init: [statserver]/vq-use-alt-enter-time is set to no(default).
- 16:57:53.014> Init: [statserver]/show-queued-interactions is set to no(default).
- 16:57:53.014> Init: [statserver]/queue-use-pseudo-actions is set to yes(default).
- 16:57:53.014> Init: [statserver]/xx-disconnect-clients-on-ixn-server-disconnect is set to no(default).
- 16:57:53.014> Init: [statserver]/generate-stat-validity-events is set to yes(default).
- 16:57:53.014> Init: [statserver]/vq-clean-call-details-upon-party-changed is set to yes(default).
- 16:57:53.014> Init: [statserver]/consult-acw-mode = always
- 16:57:53.014> Init: [statserver]/queue-disable-dcid-for-missed-calls is set to no(default).
- 16:57:53.014> Init: [statserver]/load-balance-aht is 90(default).
- 16:57:53.014> Init: [statserver]/disconnect-from-lca-on-history-log-expired is set to no(default).
- 16:57:53.014> Init: [statserver]/reg-delay is set to 3 sec.
- 16:57:53.014> Init: [statserver]/reg-dns-chunk-delay is set to 10 sec(default).
- 16:57:53.014> Init: [statserver]/reg-dns-chunk-volume is set to 1000.
- 16:57:53.014> Init: [statserver]/reg-error-max-count is set to 0(default).
- 16:57:53.014> Init: [statserver]/reg-error-delay is set to 0 sec(default).
- Open LCALayer on port=4998
- LCA Library version 8.5.100.21
- 16:57:53.030 Std 04503 Connected to LCA '' at host '192.168.137.128', port 4998
- 16:57:53.034> Init: Reading TServer 'SIP Server'
- 16:57:53.042> Init: Reading InteractionServer 'IS'
- 16:57:53.062> Init: Primary CS 'confserv'(192.168.137.128:2020) detected, using port ID 'default'
- 16:57:53.070> Init: Time-zone 'GMT' created
- 16:57:53.070> Init: Time-zone 'ECT' created
- 16:57:53.070> Init: Time-zone 'EET' created
- 16:57:53.070> Init: Time-zone 'ART' created
- 16:57:53.070> Init: Time-zone 'EAT' created
- 16:57:53.070> Init: Time-zone 'MET' created
- 16:57:53.070> Init: Time-zone 'NET' created
- 16:57:53.070> Init: Time-zone 'PLT' created
- 16:57:53.070> Init: Time-zone 'IST' created
- 16:57:53.070> Init: Time-zone 'BST' created
- 16:57:53.070> Init: Time-zone 'VST' created
- 16:57:53.070> Init: Time-zone 'CTT' created
- 16:57:53.070> Init: Time-zone 'JST' created
- 16:57:53.070> Init: Time-zone 'KST' created
- 16:57:53.070> Init: Time-zone 'ACT' created
- 16:57:53.070> Init: Time-zone 'AET' created
- 16:57:53.070> Init: Time-zone 'SST' created
- 16:57:53.070> Init: Time-zone 'NST' created
- 16:57:53.070> Init: Time-zone 'MIT' created
- 16:57:53.070> Init: Time-zone 'HST' created
- 16:57:53.070> Init: Time-zone 'AST' created
- 16:57:53.070> Init: Time-zone 'PST' created
- 16:57:53.070> Init: Time-zone 'PNT' created
- 16:57:53.070> Init: Time-zone 'MST' created
- 16:57:53.070> Init: Time-zone 'CST' created
- 16:57:53.070> Init: Time-zone 'EST' created
- 16:57:53.070> Init: Time-zone 'IET' created
- 16:57:53.070> Init: Time-zone 'PRT' created
- 16:57:53.070> Init: Time-zone 'CNT' created
- 16:57:53.070> Init: Time-zone 'AGT' created
- 16:57:53.070> Init: Time-zone 'BET' created
- 16:57:53.070> Init: Time-zone 'CAT' created
- 16:57:53.070> Init: Time-zone 'AtlST' created
- 16:57:53.086> Init: Creating Tenant 'Environment' DBID=1
- 16:57:53.086> Init: Creating Agents Group 'Environment/AllAgents'('Environment') DBID=4026531841
- 16:57:53.086> Init: Creating Places Group 'Environment/AllPlaces'('Environment') DBID=4026531841
- 16:57:53.086> Init: Creating Queues Group 'Environment/AllQueues'('Environment') DBID=4026531841
- 16:57:53.086> Init: Tenant "Environment"(1) added to Interaction Server "IS"
- 16:57:53.086> Init: Tenant 'Environment': {"budget_model":{"enabled":false}}
- ************************************
- LCALayer: REventRegistered on LCA...
- ************************************
- LCALayer: The local host is under control of Management Layer. SCS 'SCS' has connected to the LCA from the host '' on the socket 684.
- 16:57:53.121> Init: Creating Switch SIPSwitch 'Main'('Environment') DBID=101
- 16:57:53.121> Init: Linking TServer 'SIP Server' to Switch 'Main'
- 16:57:53.121> Init: TServer 'SIP Server' on Switch 'Main' accepted.
- 16:57:53.125> Init: Creating Extension DN '6666@Main'('Environment') DBID=101
- 16:57:53.125> Init: Creating Extension DN '6667@Main'('Environment') DBID=102
- 16:57:53.125> Init: Creating Extension DN '6668@Main'('Environment') DBID=106
- 16:57:53.125> Init: Creating Route Point '7777@Main'('Environment') DBID=107
- 16:57:53.125> Init: Adding Route Point '7777@Main'('Environment') to Group 'Environment/AllQueues'('Environment')
- 16:57:53.125> Init: Creating Route Point '7778@Main'('Environment') DBID=108
- 16:57:53.125> Init: Adding Route Point '7778@Main'('Environment') to Group 'Environment/AllQueues'('Environment')
- 16:57:53.133> Init: Creating Agent Login '6666' DBID=101 on Switch 'Main' DBID=101
- 16:57:53.133> Init: Creating Agent Login '6667' DBID=102 on Switch 'Main' DBID=101
- 16:57:53.133> Init: Creating Agent Login '6668' DBID=103 on Switch 'Main' DBID=101
- 16:57:53.149> Init: Business attribute 'MediaType' added
- 16:57:53.149> Init: Business attribute 'ServiceType' added
- 16:57:53.149> Init: Business attribute 'CustomerSegment' added
- 16:57:53.149> Init: Business attribute 'IVR Text To Speech Used' added
- 16:57:53.149> Init: Business attribute 'IVR Speech Recognition Used' added
- 16:57:53.149> Init: Business attribute 'IVR Application Name' added
- 16:57:53.149> Init: Business attribute 'IVR Technical Result' added
- 16:57:53.149> Init: Business attribute 'IVR Technical Result Reason' added
- 16:57:53.149> Init: Business attribute 'Case ID' added
- 16:57:53.149> Init: Business attribute 'Business Result' added
- 16:57:53.149> Init: Business attribute 'Root Interaction ID' added
- 16:57:53.149> Init: Business attribute 'InteractionType' added
- 16:57:53.149> Init: Business attribute 'InteractionSubtype' added
- 16:57:53.149> Init: Business attribute 'CategoryStructure' added
- 16:57:53.149> Init: Business attribute 'ScreeningRules' added
- 16:57:53.149> Init: Business attribute 'EmailAccounts' added
- 16:57:53.149> Init: Business attribute 'StopProcessingReason' added
- 16:57:53.149> Init: Business attribute 'Language' added
- 16:57:53.149> Init: Business attribute 'DispositionCode' added
- 16:57:53.149> Init: Business attribute 'ReasonCode' added
- 16:57:53.149> Init: Business attribute 'InteractionAttributes' added
- 16:57:53.149> Init: Business attribute 'ContactAttributes' added
- 16:57:53.149> Init: Business attribute 'PlaceInQueueReason' added
- 16:57:53.149> Init: Business attribute 'pies' added
- 16:57:53.170> Init: Creating Strategy 'RouteCall'('Environment') DBID=101
- 16:57:53.170> Init: Creating Strategy 'BackupHttpRedirect'('Environment') DBID=102
- 16:57:53.170> Init: Creating Strategy 'apple'('Environment') DBID=103
- 16:57:53.173> Init: Creating Strategy 'FirstTestProject.default.defaultWorkflow'('Environment') DBID=104
- 16:57:53.202> Init: Creating Place 'Place_6666'('Environment') DBID=101
- 16:57:53.202> Init: Adding Place 'Place_6666'('Environment') to Group 'Environment/AllPlaces'('Environment')
- 16:57:53.202> Init: Adding Extension DN '6666@Main' to Place 'Place_6666'('Environment')
- 16:57:53.202> Status: Capacity snapshot for place 'Place_6666'('Environment') (CR='<system default>')
- media_state current_number max_number routable
- --------------- --------------- --------------- ---------------
- [ NR 0 1 0 ] <-- voice
- 16:57:53.202> Init: Creating Place 'Place_6667'('Environment') DBID=102
- 16:57:53.202> Init: Adding Place 'Place_6667'('Environment') to Group 'Environment/AllPlaces'('Environment')
- 16:57:53.202> Init: Adding Extension DN '6667@Main' to Place 'Place_6667'('Environment')
- 16:57:53.202> Status: Capacity snapshot for place 'Place_6667'('Environment') (CR='<system default>')
- media_state current_number max_number routable
- --------------- --------------- --------------- ---------------
- [ NR 0 1 0 ] <-- voice
- 16:57:53.202> Init: Creating Place 'Place_6668'('Environment') DBID=103
- 16:57:53.202> Init: Adding Place 'Place_6668'('Environment') to Group 'Environment/AllPlaces'('Environment')
- 16:57:53.202> Init: Adding Extension DN '6668@Main' to Place 'Place_6668'('Environment')
- 16:57:53.202> Status: Capacity snapshot for place 'Place_6668'('Environment') (CR='<system default>')
- media_state current_number max_number routable
- --------------- --------------- --------------- ---------------
- [ NR 0 1 0 ] <-- voice
- 16:57:53.226> Init: Creating (owned) Agent 'Ben'('Environment') DBID=101
- 16:57:53.226> Status: Agent 'Ben'('Environment'): NotMonitored -> LoggedOut
- 16:57:53.226> Init: Adding Agent 'Ben'('Environment') to Group 'Environment/AllAgents'('Environment')
- 16:57:53.226> Init: Adding LoginID '6666' (Switch 'Main') to Agent 'Ben'
- 16:57:53.226> Status: Capacity snapshot for agent 'Ben'('Environment') (CR='<system default>')
- media_state current_number max_number routable
- --------------- --------------- --------------- ---------------
- 16:57:53.226> Init: Creating (owned) Agent 'test'('Environment') DBID=102
- 16:57:53.226> Status: Agent 'test'('Environment'): NotMonitored -> LoggedOut
- 16:57:53.226> Init: Adding Agent 'test'('Environment') to Group 'Environment/AllAgents'('Environment')
- 16:57:53.226> Init: Adding LoginID '6667' (Switch 'Main') to Agent 'test'
- 16:57:53.226> Status: Capacity snapshot for agent 'test'('Environment') (CR='<system default>')
- media_state current_number max_number routable
- --------------- --------------- --------------- ---------------
- 16:57:53.226> Init: Creating (owned) Agent 'apple'('Environment') DBID=103
- 16:57:53.226> Status: Agent 'apple'('Environment'): NotMonitored -> LoggedOut
- 16:57:53.226> Init: Adding Agent 'apple'('Environment') to Group 'Environment/AllAgents'('Environment')
- 16:57:53.226> Init: Adding LoginID '6668' (Switch 'Main') to Agent 'apple'
- 16:57:53.226> Status: Capacity snapshot for agent 'apple'('Environment') (CR='<system default>')
- media_state current_number max_number routable
- --------------- --------------- --------------- ---------------
- 16:57:53.242 Std 10069 Building virtual agent groups on tenant 'Environment', 0 percent complete
- 16:57:53.242> Init: Building Virtual Agent Groups on Tenant 'Environment' ...
- 16:57:53.242 Std 10069 Building virtual agent groups on tenant 'Environment', 100 percent complete
- 16:57:53.305> Init: MediaType 'voice' added
- 16:57:53.305> Init: MediaType 'voip' added
- 16:57:53.305> Init: MediaType 'email' added
- 16:57:53.305> Init: MediaType 'vmail' added
- 16:57:53.305> Init: MediaType 'smail' added
- 16:57:53.305> Init: MediaType 'chat' added
- 16:57:53.305> Init: MediaType 'video' added
- 16:57:53.305> Init: MediaType 'cobrowsing' added
- 16:57:53.305> Init: MediaType 'whiteboard' added
- 16:57:53.305> Init: MediaType 'appsharing' added
- 16:57:53.305> Init: MediaType 'webform' added
- 16:57:53.305> Init: MediaType 'workitem' added
- 16:57:53.305> Init: MediaType 'callback' added
- 16:57:53.305> Init: MediaType 'fax' added
- 16:57:53.305> Init: MediaType 'imchat' added
- 16:57:53.305> Init: MediaType 'busevent' added
- 16:57:53.305> Init: MediaType 'alert' added
- 16:57:53.305> Init: MediaType 'sms' added
- 16:57:53.305> Init: MediaType 'any' added
- 16:57:53.305> Init: MediaType 'auxwork' added
- 16:57:53.305> Init: MediaType 'outboundpreview' added
- 16:57:53.305> Init: MediaType 'trainingitem' added
- 16:57:53.305> Init: MediaType 'smssession' added
- 16:57:53.305> Init: MediaType 'mms' added
- 16:57:53.305> Init: MediaType 'mmssession' added
- 16:57:53.305> Init: Processing [statserver] section...
- 16:57:53.305> Init: [statserver]/ignore-off-hook-on-position is set to no(default).
- 16:57:53.305> Init: [statserver]/auto-backup-interval is set to 15 minutes(default).
- 16:57:53.305> Init: [statserver]/old-stats-remove-interval is set to 4320 minutes(default).
- 16:57:53.305> Init: Stat Server will store backups in 'ssbackup.000' file.
- 16:57:53.305> Init: [statserver]/status-table is set to no(default).
- 16:57:53.305> Init: [statserver]/local-time-in-status-table is set to no(default).
- 16:57:53.305> Init: [statserver]/ixn-id-in-status-table is set to no(default).
- 16:57:53.305> Init: [statserver]/qinfo-table is set to no(default).
- 16:57:53.305> Init: [statserver]/login-table is set to no(default).
- 16:57:53.305> Init: [statserver]/voice-reasons-table is set to no(default).
- 16:57:53.305> Init: [statserver]/enable-binding is set to no(default).
- 16:57:53.305> Init: [statserver]/binding-threshold is set to 10(default).
- 16:57:53.305> Init: [statserver]/status-table-update-end-time-at-end-only is set to no(default).
- 16:57:53.305> Init: [statserver]/max-unsent-sql-statements is set to 100000(default).
- 16:57:53.305> Init: [statserver]/warn-unsent-sql-statements is set to 5000(default).
- 16:57:53.305> Init: [statserver]/multimedia-activity-in-status-table is set to yes(default).
- 16:57:53.305> Init: [statserver]/check-stuck-calls-frequency is set to 600(default).
- 16:57:53.305> Init: [statserver]/check-stuck-calls-duration is set to 600(default).
- 16:57:53.305> Init: [statserver]/check-stuck-calls is set to no(default).
- 16:57:53.305> Init: [statserver]/max-client-connections is set to UNLIMITED.
- 16:57:53.305> Init: [statserver]/send-timeout is set to 300 sec(default).
- 16:57:53.305> Init: [statserver]/accept-clients-in-backup-mode is set to yes(default).
- 16:57:53.305> Init: [statserver]/do-backup-in-background is set to yes(default).
- 16:57:53.305> Init: [statserver]/backup-file-aggregates-store is set to yes(default).
- 16:57:53.305> Init: [statserver]/capacity-treat-acw-as-interaction is set to no(default).
- 16:57:53.305> Init: [statserver]/suppress-agent-status-updates-for-ixn-server is set to no(default).
- 16:57:53.305> Init: [statserver]/subscribe-for-all-ixn-server-events is set to no(default).
- 16:57:53.305> Init: [statserver]/filters-allow-wildcards-in-values is set to no(default).
- 16:57:53.305> Init: [statserver]/enable-java is set to no(default).
- 16:57:53.305> Init: [statserver]/check-vq-stuck-calls-frequency is set to 600(default).
- 16:57:53.305> Init: [statserver]/db-txn-max-retries is set to 2(default).
- 16:57:53.305> Init: [statserver]/db-timeout is set to 30 sec(default).
- 16:57:53.305> Init: [statserver]/interaction-wait-on-sa-media-list is set to chat
- 16:57:53.305> Init: [statserver]/interaction-wait-on-sa-max-number is set to 2147483647(default)
- 16:57:53.305> Init: [statserver]/interaction-wait-on-tenant-media-list is set to chat
- 16:57:53.305> Init: [statserver]/interaction-wait-on-tenant-max-number is set to 2147483647(default)
- 16:57:53.305> Init: [overload]/cpu-poll-timeout is set to 10(default).
- 16:57:53.305> Init: [overload]/cpu-threshold-high is set to 80(default).
- 16:57:53.305> Init: [overload]/cpu-threshold-low is set to 60(default).
- 16:57:53.305> Init: [overload]/cpu-cooldown-cycles is set to 30(default).
- 16:57:53.305> Init: [overload]/qos-default-overload-policy is set to 0(default).
- 16:57:53.305> Init: [overload]/allow-new-requests-during-overload is set to yes(default).
- 16:57:53.305> Init: [overload]/allow-new-connections-during-overload is set to yes(default).
- 16:57:53.305> Init: [overload]/qos-recovery-enable-lms-messages is set to no(default).
- 16:57:53.305> Init: [overload]/cut-debug-log is set to yes(default).
- 16:57:53.305> Init: [overload]/protection is set to no(default).
- 16:57:53.305> Init: Processing StatTypes and Java Extensions definitions...
- 16:57:53.305> Init: [AbandCallsPercentage] OK.
- 16:57:53.305> Init: [AverAbandCallTime] OK.
- 16:57:53.305> Init: [AverConsultDNStatusTime] OK.
- 16:57:53.305> Init: [AverConsultPlaceStatusTime] OK.
- 16:57:53.305> Init: [AverConsultStatusTime] OK.
- 16:57:53.305> Init: [AverDistribCallTime] OK.
- 16:57:53.305> Init: [AverHandleDNStatusTime] OK.
- 16:57:53.305> Init: [AverHandlePlaceStatusTime] OK.
- 16:57:53.305> Init: [AverHandleStatusTime] OK.
- 16:57:53.305> Init: [AverInboundDNStatusTime] OK.
- 16:57:53.305> Init: [AverInboundPlaceStatusTime] OK.
- 16:57:53.305> Init: [AverInboundStatusTime] OK.
- 16:57:53.305> Init: [AverOutboundDNStatusTime] OK.
- 16:57:53.305> Init: [AverOutboundPlaceStatusTime] OK.
- 16:57:53.305> Init: [AverOutboundStatusTime] OK.
- 16:57:53.305> Init: [CurrentAgentState] OK.
- 16:57:53.305> Init: [CurrentDNState] OK.
- 16:57:53.305> Init: [CurrentGroupState] OK.
- 16:57:53.305> Init: [CurrentPlaceState] OK.
- 16:57:53.305> Init: [CurrMaxCallWaitingTime] OK.
- 16:57:53.305> Init: [CurrNumberACWStatuses] OK.
- 16:57:53.305> Init: [CurrNumberConsultStatuses] OK.
- 16:57:53.305> Init: [CurrNumberDialingStatuses] OK.
- 16:57:53.305> Init: [CurrNumberHoldStatuses] OK.
- 16:57:53.305> Init: [CurrNumberInboundStatuses] OK.
- 16:57:53.305> Init: [CurrNumberInternalStatuses] OK.
- 16:57:53.305> Init: [CurrNumberNotReadyStatuses] OK.
- 16:57:53.305> Init: [CurrNumberOutboundStatuses] OK.
- 16:57:53.305> Init: [CurrNumberRingingStatuses] OK.
- 16:57:53.305> Init: [CurrNumberWaitingCalls] OK.
- 16:57:53.305> Init: [CurrNumberWaitStatuses] OK.
- 16:57:53.305> Init: [DistribCallsPercentage] OK.
- 16:57:53.305> Init: [IxnQ_Cleared] OK.
- 16:57:53.305> Init: [IxnQ_Cleared_Time] OK.
- 16:57:53.305> Init: [IxnQ_Created] OK.
- 16:57:53.305> Init: [IxnQ_Deleted] OK.
- 16:57:53.305> Init: [IxnQ_Deleted_Time] OK.
- 16:57:53.305> Init: [IxnQ_Distributed] OK.
- 16:57:53.305> Init: [IxnQ_Distributed_Time] OK.
- 16:57:53.305> Init: [IxnQ_Distributed_To_Queue] OK.
- 16:57:53.305> Init: [IxnQ_Entered] OK.
- 16:57:53.305> Init: [IxnQ_InteractionAbandonedDuringOffering] OK.
- 16:57:53.305> Init: [IxnQ_InteractionAbandonedDuringOffering_Time] OK.
- 16:57:53.305> Init: [IxnQ_InteractionAccepted] OK.
- 16:57:53.305> Init: [IxnQ_InteractionAccepted_Time] OK.
- 16:57:53.305> Init: [IxnQ_InteractionAnswered] OK.
- 16:57:53.305> Init: [IxnQ_InteractionAnswered_Time] OK.
- 16:57:53.305> Init: [IxnQ_InteractionReleased] OK.
- 16:57:53.305> Init: [IxnQ_InteractionReleased_Time] OK.
- 16:57:53.305> Init: [ServiceFactor] OK.
- 16:57:53.305> Init: [TotalAfterCallWorkDNStatusTime] OK.
- 16:57:53.305> Init: [TotalAfterCallWorkPlaceStatusTime] OK.
- 16:57:53.305> Init: [TotalAfterCallWorkStatusTime] OK.
- 16:57:53.305> Init: [TotalLoginTime] OK.
- 16:57:53.305> Init: [TotalNotReadyDNStatusTime] OK.
- 16:57:53.305> Init: [TotalNotReadyPlaceStatusTime] OK.
- 16:57:53.305> Init: [TotalNotReadyStatusTime] OK.
- 16:57:53.305> Init: [TotalNumberCallsAband] OK.
- 16:57:53.305> Init: [TotalNumberCallsDistrib] OK.
- 16:57:53.305> Init: [TotalNumberConsultCalls] OK.
- 16:57:53.305> Init: [TotalNumberInboundCalls] OK.
- 16:57:53.305> Init: [TotalNumberInternalCalls] OK.
- 16:57:53.305> Init: [TotalNumberOutboundCalls] OK.
- 16:57:53.305> Init: [TotalTalkDNStatusTime] OK.
- 16:57:53.305> Init: [TotalTalkPlaceStatusTime] OK.
- 16:57:53.305> Init: [TotalTalkStatusTime] OK.
- 16:57:53.305> Init: Processing [TimeProfiles] section...
- 16:57:53.305> Init: Static Time Profile 'OneHour,Growing' = '0:00+1:00'
- 16:57:53.305> Init: Static Time Profile 'OneMinute,Growing' = '0:00+0:01'
- 16:57:53.330> Init: Static Time Profile 'SlidingDay,Sliding' = '86400:3600'
- 16:57:53.330> Init: Static Time Profile 'SlidingHour,Sliding' = '3600:600'
- 16:57:53.330> Init: Processing [TimeRanges] section...
- 16:57:53.330> Init: Processing 'Range0-10 = 00-10'
- 16:57:53.330> Init: Processing 'Range0-120 = 0-120'
- 16:57:53.330> Init: Processing 'Range0-5 = 00-05'
- 16:57:53.330> Init: Processing [Filters] section...
- SCE configuration reading end
- 16:57:53.330 Std 06053 Configuration for application obtained
- 16:57:53.330> Init: [statserver]/stat-file-timeout is set to 10(default).
- 16:57:53.330> Init: [statserver]/stat-file-show-clients-list is set to no(default).
- 16:57:53.330> Init: [statserver]/stat-file-show-options is set to no(default).
- log-filter: default filter set at 'skip' type
- log-filter: Filtering is enabled.
- 16:57:53.341> Init: Client registration checker started
- 16:57:53.341> Init: Initializing backup communication socket...
- 16:57:53.341> Init: Backup communication socket is initialized on port 30000, socket 234
- 16:57:53.341> Init: [ha]/session-expiration-timeout is set to 120(default).
- 16:57:53.341> Init: [ha]/session-expiration-period is set to 1800(default).
- 16:57:53.341> Init: [ha]/connect-timeout is set to 2(default).
- 16:57:53.341> Init: [ha]/chunk-timeout is set to 1(default).
- 16:57:53.341> Init: [ha]/chunk-size is set to 5000(default).
- 16:57:53.341> Init: [ha]/addp-timeout is set to 10(default).
- 16:57:53.341> Init: [ha]/addp-remote-timeout is set to 10(default).
- 16:57:53.341> Init: [ha]/addp-trace is set to both(default).
- 16:57:53.341 Std 10075 Overload protection on thread 2e54 deactivated
- 16:57:53.341> Init: Opening Interaction Server 'IS'
- 16:57:53.341> Server: Connecting to Ixn Server [192.168.137.128:7008:IS]
- 16:57:53.341 Trc 04500 Connecting to Ixn Server 'IS' at host '192.168.137.128', port 7008
- 16:57:53.341> Init: Opening service ports...
- 16:57:53.341> Init: Opening client ports...
- 16:57:53.341> Init: StatServer XKVList connection parameters: ("protocol"="addp","addp-timeout"="0","addp-remote-timeout"="0","addp-trace"="off","name"="STAT","server-type"="2","backlog"="0","port"="7004")
- 16:57:53.341 Std 04525 Port 7004 opened for listening
- 16:57:53.341> Init: StatSelfClient XKVList connection parameters: ("name"="STAT","host"="192.168.137.128","is-server"="1","client-type"="2","server-type"="2","server_dbid"="111","port"="7004","protocol"="addp","addp-timeout"="0","addp-remote-timeout"="0","addp-trace"="off")
- addp-trace off
- (addp_xconfig) local OFF, remote OFF, trace off
- StatServer ports opened
- 16:57:53.341> Init: [statserver]/management-port is set to '3031'
- 16:57:53.341> Init: Creating Management Port '3031'
- Initialization Successful
- 16:57:53.341 Std 05061 Initialization completed
- 16:57:53.341 Std 05060 Application started
- 16:57:53.341> Client: Client 608 Connected from '192.168.137.128'(port 63439)
- 16:57:53.341 Trc 04521 New client 608 connected from '192.168.137.128'
- 16:57:53.341> Client: Creating Client 608
- 16:57:53.349 Trc 04541 Message RegisterClient received from 608 ( 'SelfHttpClient')
- 16:57:53.349> Client: Message from SelfHttpClient(608) received
- 16:57:53.349> Client: Message 'RegisterClient'
- 'PROTOCOL' 'StatExchangeProtocol 2.0.4'
- 'LIB_INTERNAL_VERSION' 8
- 'CLIENT_NAME' 'SelfHttpClient'
- 16:57:53.349 Trc 04522 Client 608 authorized, name 'SelfHttpClient', type 'Unknown'
- 16:57:53.349> Client: Sending message to SelfHttpClient(608)
- 16:57:53.349> Client: Message 'ClientRegistered'
- 'STRING_VALUE' '8.5.110.07'
- 'LONG_VALUE' 61
- 'TM_LENGTH' 1542319073
- 'TM_SERVER' 1542319073
- 'USER_REQ_ID' 0
- 'REQ_ID' 0
- 16:57:53.349> Client: Sending message to SelfHttpClient(608)
- 16:57:53.349> Client: Message 'RunModeInfo'
- 'LONG_VALUE' 1
- 'TM_LENGTH' 1542319073
- 'TM_SERVER' 1542319073
- 'USER_REQ_ID' 0
- 'REQ_ID' 0
- 16:57:54.134> Server: Trying to open 'SIP Server' T-Server for 'Main' Switch
- 16:57:54.134> Init: TServer's XKVList parameters: ("name"="SIP Server","host"="192.168.137.128","is-server"="1","client-type"="2","server-type"="1","server_dbid"="105","port"="7777","protocol"="addp","addp-timeout"="0","addp-remote-timeout"="0","addp-trace"="both")
- 16:57:54.134 Trc 04500 Connecting to TServer 'SIP Server' at host '192.168.137.128', port 7777
- 16:57:54.134> Server: on host '192.168.137.128'(IP '192.168.137.128') port 7777.
- 16:57:54.134> Init: TServer connection params: ("name"="SIP Server","host"="192.168.137.128","is-server"="1","client-type"="2","server-type"="1","server_dbid"="105","port"="7777","protocol"="addp","addp-timeout"="0","addp-remote-timeout"="0","addp-trace"="both")
- addp-trace both
- (addp_xconfig) local OFF, remote OFF, trace both
- 16:57:54.134> Server: TServer 'SIP Server' for Switch 'Main' opened on socket <65200>
- (addp-init) client side ADDP timeout=0
- -AI[t/o:0,trace]->-644 @16:57:54.1380
- -Ai[964]-<-644 @16:57:54.1380
- 16:57:54.1420:(HA) conn fd=644, resolved peer: 192.168.137.128:7777
- 16:57:54.146 Int 04543 Interaction message "EventServerConnected" received from 65200 ("SIP Server")
- 16:57:54.146> Server: Switch 'Main'->'EventServerConnected'
- 16:57:54.146 Std 04503 Connected to TServer 'SIP Server' at host '192.168.137.128', port 7777
- 16:57:54.146> Server: 'SIP Server' T-Server for 'Main' Switch was opened
- 16:57:54.154 Int 04543 Interaction message "EventLinkConnected" received from 65200 ("SIP Server")
- 16:57:54.154> Server: Switch 'Main'->'EventLinkConnected'
- TimeStamp '2018-11-15 16:57:54'
- UserData
- 16:57:54.154> Server: 'SIP Server'('Main'): reg_jobs=[reg=0,new_wait=0,failed_wait=0,new_reg=6,failed_reg=0,failed=0]
- 16:57:54.186 Int 04543 Interaction message "EventServerInfo" received from 65200 ("SIP Server")
- 16:57:54.186> Server: Switch 'Main'->'EventServerInfo'
- TimeStamp '2018-11-15 16:57:54'
- ReferenceID 1
- Extensions
- 'TransactionMonitoring'(list) Capabilities
- RequestRegisterClient
- RequestQueryServer
- RequestQueryAddress
- RequestRegisterAddress
- RequestUnregisterAddress
- RequestRegisterAll
- RequestUnregisterAll
- RequestSetInputMask
- RequestAgentLogin
- RequestAgentLogout
- RequestAgentReady
- RequestAgentNotReady
- RequestSetDNDOn
- RequestSetDNDOff
- RequestMakeCall
- RequestMakePredictiveCall
- RequestAnswerCall
- RequestReleaseCall
- RequestHoldCall
- RequestRetrieveCall
- RequestInitiateConference
- RequestCompleteConference
- RequestDeleteFromConference
- RequestInitiateTransfer
- RequestMuteTransfer
- RequestSingleStepTransfer
- RequestCompleteTransfer
- RequestMergeCalls
- RequestAlternateCall
- RequestReconnectCall
- RequestAttachUserData
- RequestUpdateUserData
- RequestDeleteUserData
- RequestDeletePair
- RequestCallForwardSet
- RequestCallForwardCancel
- RequestRouteCall
- RequestDistributeUserEvent
- RequestDistributeEvent
- EventServerConnected
- EventServerDisconnected
- EventError
- EventRegistered
- EventUnregistered
- EventRegisteredAll
- EventUnregisteredAll
- EventQueued
- EventDiverted
- EventAbandoned
- EventRinging
- EventDialing
- EventNetworkReached
- EventDestinationBusy
- EventEstablished
- EventReleased
- EventHeld
- EventRetrieved
- EventPartyChanged
- EventPartyAdded
- EventPartyDeleted
- EventRouteRequest
- EventRouteUsed
- EventAgentLogin
- EventAgentLogout
- EventAgentReady
- EventAgentNotReady
- EventAttachedDataChanged
- EventOffHook
- EventOnHook
- EventAddressInfo
- EventServerInfo
- EventLinkDisconnected
- EventLinkConnected
- EventUserEvent
- RequestSendDTMF
- EventDTMFSent
- EventRemoteConnectionSuccess
- EventRemoteConnectionFailed
- RequestRedirectCall
- RequestListenDisconnect
- RequestListenReconnect
- EventListenDisconnected
- EventListenReconnected
- RequestQueryCall
- EventPartyInfo
- RequestClearCall
- RequestSetCallInfo
- EventCallInfoChanged
- RequestApplyTreatment
- EventTreatmentApplied
- EventTreatmentNotApplied
- EventTreatmentEnd
- EventHardwareError
- RequestSingleStepConference
- RequestGetAccessNumber
- RequestCancelReqGetAccessNumber
- EventAnswerAccessNumber
- EventReqGetAccessNumberCanceled
- RequestReserveAgent
- EventAgentReserved
- RequestReserveAgentAndGetAccessNumber
- EventRestoreConnection
- EventPrimaryChanged
- RequestLostBackupConnection
- RequestQueryLocation
- EventLocationInfo
- EventACK
- RequestMonitorNextCall
- RequestCancelMonitoring
- EventMonitoringNextCall
- EventMonitoringCancelled
- RequestSetMuteOn
- RequestSetMuteOff
- EventMuteOn
- EventMuteOff
- EventDNOutOfService
- EventDNBackInService
- RequestPrivateService
- EventCallCreated
- EventCallDataChanged
- EventCallDeleted
- EventCallPartyAdded
- EventCallPartyState
- EventCallPartyMoved
- EventCallPartyDeleted
- RequestStartCallMonitoring
- RequestStopCallMonitoring
- RequestNetworkConsult
- RequestNetworkAlternate
- RequestNetworkTransfer
- RequestNetworkReconnect
- RequestNetworkPrivateService
- RequestTransactionMonitoring
- EventTransactionStatus
- 16:57:54.186 Int 04543 Interaction message "EventError" received from 65200 ("SIP Server")
- 16:57:54.186> Server: Switch 'Main'->'EventError'
- TimeStamp '2018-11-15 16:57:54'
- ReferenceID 2
- (Unsupported operation)
- 16:57:54.186 Int 04543 Interaction message "EventRegistered("Main::")" received from 65200 ("SIP Server")
- 16:57:54.186> Server: Switch 'Main'->'EventRegistered'
- TimeStamp '2018-11-15 16:57:54'
- ReferenceID 3
- ThisDN 'Main::'
- Extensions
- 16:57:54.186> Server: 'SIP Server'('Main'): reg_jobs=[reg=1,new_wait=0,failed_wait=0,new_reg=5,failed_reg=0,failed=0]
- 16:57:54.186 Int 04543 Interaction message "EventRegistered("7777")" received from 65200 ("SIP Server")
- 16:57:54.186> Server: Switch 'Main'->'EventRegistered'
- TimeStamp '2018-11-15 16:57:54'
- ReferenceID 4
- ThisDN '7777'
- Extensions
- 16:57:54.186> Server: 'SIP Server'('Main'): reg_jobs=[reg=2,new_wait=0,failed_wait=0,new_reg=4,failed_reg=0,failed=0]
- 16:57:54.186> Action: (owned) RoutingPoint '7777@Main'(Monitored): 0 calls queued
- 16:57:54.186 Int 04543 Interaction message "EventRegistered("6666")" received from 65200 ("SIP Server")
- 16:57:54.186> Server: Switch 'Main'->'EventRegistered'
- TimeStamp '2018-11-15 16:57:54'
- ReferenceID 5
- ThisDN '6666'
- Extensions
- 16:57:54.186> Server: 'SIP Server'('Main'): reg_jobs=[reg=3,new_wait=0,failed_wait=0,new_reg=3,failed_reg=0,failed=0]
- 16:57:54.186> Status: Place 'Place_6666'('Environment'): NotMonitored -> Monitored
- 16:57:54.186> Status: Place 'Place_6666'('Environment'): Monitored -> NotReadyForNextCall
- 16:57:54.186> Status: Place 'Place_6666'('Environment'): NotReadyForNextCall -> NotMonitored
- 16:57:54.186> Action: (owned) Extension '6666@Main'(NotMonitored):
- [2018-11-15 16:57:54] [2018-11-15 16:57:54] 10 0 NotMonitored
- 16:57:54.186> Status: Capacity snapshot for place 'Place_6666'('Environment') (CR='<system default>')
- media_state current_number max_number routable
- --------------- --------------- --------------- ---------------
- [ NR 0 1 0 ] <-- voice
- 16:57:54.186 Int 04543 Interaction message "EventRegistered("7778")" received from 65200 ("SIP Server")
- 16:57:54.186> Server: Switch 'Main'->'EventRegistered'
- TimeStamp '2018-11-15 16:57:54'
- ReferenceID 6
- ThisDN '7778'
- Extensions
- 16:57:54.186> Server: 'SIP Server'('Main'): reg_jobs=[reg=4,new_wait=0,failed_wait=0,new_reg=2,failed_reg=0,failed=0]
- 16:57:54.186> Action: (owned) RoutingPoint '7778@Main'(Monitored): 0 calls queued
- 16:57:54.186 Int 04543 Interaction message "EventRegistered("6667")" received from 65200 ("SIP Server")
- 16:57:54.186> Server: Switch 'Main'->'EventRegistered'
- TimeStamp '2018-11-15 16:57:54'
- ReferenceID 7
- ThisDN '6667'
- Extensions
- 16:57:54.186> Server: 'SIP Server'('Main'): reg_jobs=[reg=5,new_wait=0,failed_wait=0,new_reg=1,failed_reg=0,failed=0]
- 16:57:54.186> Status: Place 'Place_6667'('Environment'): NotMonitored -> Monitored
- 16:57:54.186> Status: Place 'Place_6667'('Environment'): Monitored -> NotReadyForNextCall
- 16:57:54.186> Status: Place 'Place_6667'('Environment'): NotReadyForNextCall -> NotMonitored
- 16:57:54.186> Action: (owned) Extension '6667@Main'(NotMonitored):
- [2018-11-15 16:57:54] [2018-11-15 16:57:54] 14 0 NotMonitored
- 16:57:54.186> Status: Capacity snapshot for place 'Place_6667'('Environment') (CR='<system default>')
- media_state current_number max_number routable
- --------------- --------------- --------------- ---------------
- [ NR 0 1 0 ] <-- voice
- 16:57:54.186 Int 04543 Interaction message "EventRegistered("6668")" received from 65200 ("SIP Server")
- 16:57:54.186> Server: Switch 'Main'->'EventRegistered'
- TimeStamp '2018-11-15 16:57:54'
- ReferenceID 8
- ThisDN '6668'
- Extensions
- 16:57:54.186> Server: 'SIP Server'('Main'): reg_jobs=[reg=6,new_wait=0,failed_wait=0,new_reg=0,failed_reg=0,failed=0]
- 16:57:54.186> Status: Place 'Place_6668'('Environment'): NotMonitored -> Monitored
- 16:57:54.186> Status: Place 'Place_6668'('Environment'): Monitored -> NotReadyForNextCall
- 16:57:54.186> Status: Place 'Place_6668'('Environment'): NotReadyForNextCall -> NotMonitored
- 16:57:54.186> Action: (owned) Extension '6668@Main'(NotMonitored):
- [2018-11-15 16:57:54] [2018-11-15 16:57:54] 17 0 NotMonitored
- 16:57:54.186> Status: Capacity snapshot for place 'Place_6668'('Environment') (CR='<system default>')
- media_state current_number max_number routable
- --------------- --------------- --------------- ---------------
- [ NR 0 1 0 ] <-- voice
- -AI[t/o:0,trace]-<-624 @16:58:01.8140
- -Ai[624]->-624 @16:58:01.8140
- 16:58:01.818> Client: Client 624 Connected from '192.168.137.128'(port 63445)
- 16:58:01.818 Trc 04521 New client 624 connected from '192.168.137.128'
- 16:58:01.818> Client: Creating Client 624
- 16:58:01.818 Trc 04541 Message RegisterClient received from 624 ( 'URS')
- 16:58:01.818> Client: Message from URS(624) received
- 16:58:01.818> Client: Message 'RegisterClient'
- 'PROTOCOL' 'StatExchangeProtocol 2.0.4'
- 'LIB_INTERNAL_VERSION' 8
- 'CLIENT_NAME' 'URS'
- 16:58:01.818 Trc 04522 Client 624 authorized, name 'URS', type 'Unknown'
- 16:58:01.818> Client: Sending message to URS(624)
- 16:58:01.818> Client: Message 'ClientRegistered'
- 'STRING_VALUE' '8.5.110.07'
- 'LONG_VALUE' 61
- 'TM_LENGTH' 1542319081
- 'TM_SERVER' 1542319081
- 'USER_REQ_ID' 0
- 'REQ_ID' 0
- 16:58:01.818> Client: Sending message to URS(624)
- 16:58:01.818> Client: Message 'RunModeInfo'
- 'LONG_VALUE' 1
- 'TM_LENGTH' 1542319081
- 'TM_SERVER' 1542319081
- 'USER_REQ_ID' 0
- 'REQ_ID' 0
- 16:58:03.350> Init: ICSServer's XKVList parameters: ("name"="IS","host"="192.168.137.128","is-server"="1","client-type"="2","server-type"="111","server_dbid"="117","port"="7008","protocol"="addp","addp-timeout"="0","addp-remote-timeout"="0","addp-trace"="both")
- addp-trace both
- (addp_xconfig) local OFF, remote OFF, trace both
- 16:58:04.353> Server: Disconnected from Ixn Server 'IS' [192.168.137.128:7008]...
- 16:58:04.353 Std 04505 Disconnected from Ixn Server 'IS'
- 16:58:04.353> Server: Connecting to Ixn Server [192.168.137.128:7008:IS]
- 16:58:04.353 Trc 04500 Connecting to Ixn Server 'IS' at host '192.168.137.128', port 7008
- 16:58:14.358> Init: ICSServer's XKVList parameters: ("name"="IS","host"="192.168.137.128","is-server"="1","client-type"="2","server-type"="111","server_dbid"="117","port"="7008","protocol"="addp","addp-timeout"="0","addp-remote-timeout"="0","addp-trace"="both")
- addp-trace both
- (addp_xconfig) local OFF, remote OFF, trace both
- 16:58:15.370> Server: Disconnected from Ixn Server 'IS' [192.168.137.128:7008]...
- 16:58:15.370 Std 04505 Disconnected from Ixn Server 'IS'
- 16:58:15.370> Server: Connecting to Ixn Server [192.168.137.128:7008:IS]
- 16:58:15.370 Trc 04500 Connecting to Ixn Server 'IS' at host '192.168.137.128', port 7008
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