Lydia Sharp,

Thank you for contacting our support team. A support ticket has now been opened for your request. You will be notified when a response is made by email. The details of your ticket are shown below.

Subject: Website hosting
Priority: Medium
Status: Open

You can view the ticket at any time at https://billing.nitrous-networks.com/viewticket.php?tid=607527&c=FSEkKibh

Best Regards;
Nitrous Networks
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Dear Lydia Sharp,

This is a payment receipt for Invoice 399771 sent on 28/12/2017

Beginner - agenericwebsite.nn.pe (28/12/2017 - 27/01/2018) £0.00 GBP
------------------------------------------------------
Sub Total: £0.00 GBP
20.00% VAT: £0.00 GBP
Credit: £0.00 GBP
Total: £0.00 GBP

Amount: £0.00 GBP
Transaction #:
Total Paid: £0.00 GBP
Remaining Balance: £0.00 GBP
Status: Paid

We do not store any card data with us, payments must be made manually each month, this means you must log in and pay invoices.

If you pay via a PayPal subscription, please remember to cancel this if you cancel your server, otherwise PayPal may continue sending us money.

If you have any problems with this payment, please contact team@nitrous-networks.co.uk and we will resolve any issues.

You may review your invoice history at any time by logging in to your client area.

Note: This email will serve as an official receipt for this payment.

Best Regards;
Nitrous Networks
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Dear Lydia Sharp,

PLEASE READ THIS EMAIL IN FULL AND PRINT IT FOR YOUR RECORDS

Thank you for your order from us! Your hosting account has now been setup and this email contains all the information you will need in order to begin using your account.

If you have requested a domain name during sign up, please keep in mind that your domain name will not be visible on the internet instantly. This process is called propagation and can take up to 48 hours. Until your domain has propagated, your website and email will not function, we have provided a temporary url which you may use to view your website and upload files in the meantime.

New Account Information

Hosting Package: Beginner
Domain: agenericwebsite.nn.pe
First Payment Amount: £0.00 GBP
Recurring Amount: £0.00 GBP
Billing Cycle: Monthly
Next Due Date: 28/01/2018

Login Details

Username: ageneric
Password: 2HpF8up84r

Control Panel URL: http://89.34.96.142:2082/
Once your domain has propogated, you may also use http://www.agenericwebsite.nn.pe:2082/

Server Information

Server Name: Linux Web #1
Server IP: 89.34.96.142

If you are using an existing domain with your new hosting account, you will need to update the nameservers to point to the nameservers listed below.

Nameserver 1: ns3.nitrous-networks.eu (89.34.96.142)
Nameserver 2: ns4.nitrous-networks.eu (89.34.96.145)

Uploading Your Website

Temporarily you may use one of the addresses given below to manage your web site:

Temporary FTP Hostname: 89.34.96.142
Temporary Webpage URL: http://89.34.96.142/~ageneric/

And once your domain has propagated you may use the details below:

FTP Hostname: agenericwebsite.nn.pe
Webpage URL: http://www.agenericwebsite.nn.pe

Email Settings

For email accounts that you setup, you should use the following connection details in your email program:

POP3 Host Address: mail.agenericwebsite.nn.pe
SMTP Host Address: mail.agenericwebsite.nn.pe
Username: The email address you are checking email for
Password: As specified in your control panel

Thank you for choosing us.

Best Regards;
Nitrous Networks
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Dear Lydia Sharp,

This is a notice to say that we have received your order. The details of the order are below:

Order Number: 8604016806

Product/Service: Web Hosting - Beginner
Domain: agenericwebsite.nn.pe
First Payment Amount: £0.00 GBP
Billing Cycle: Monthly

Total Due Today: £0.00 GBP

Providing you've successfully paid for your service and the payment has come through to us you will receive an email from us shortly with your account details once setup.

Please quote your order reference number if you wish to contact us about this order.

*Please note this does not serve as an official payment confirmation*

Best Regards;
Nitrous Networks
**Please don't reply to this email**