EtreCheck Log

EtreCheckPro version: 6.3.2 (6D017)
Report generated: 2020-10-06 09:49:37
Download EtreCheckPro from https://etrecheck.com
Runtime: 2:17
Performance: Excellent

Problem: Computer is restarting
Description:
Computer keeps freezing and restarting without any specific action cau
sing the restarts

Major Issues: None

Minor Issues:
  These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.
  Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  Unsigned files - There are unsigned software files installed. Apple has said that unsigned software will not run by default in a future version of the operating system.
  System modifications - There are a large number of system modifications running in the background.

Hardware Information:
  MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
  MacBook Pro Model: MacBookPro16,2
  2 GHz Quad-Core Intel Core i5 (i5-1038NG7) CPU: 4-core
  16 RAM - Not upgradeable
    BANK 0/ChannelA-DIMM0 - 8 GB LPDDR4X 3733
    BANK 2/ChannelB-DIMM0 - 8 GB LPDDR4X 3733
  Battery: Health = Normal - Cycle count = 23

Video Information:
  Intel Iris Plus Graphics - VRAM: 1536 MB
    Color LCD (built-in) 2880 x 1800

Drives:
  disk0 - APPLE SSD AP0512N 500.28 GB (Solid State - TRIM: Yes)
  Internal PCI-Express 8.0 GT/s x4 NVM Express
    disk0s1 - EFI [EFI] 315 MB
    disk0s2 [APFS Container] 499.96 GB
      disk1 [APFS Virtual drive] 499.96 GB (Shared by 5 volumes)
        disk1s1 - Macintosh HD (APFS) (Shared - 11.05 GB used)
        disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 70.75 GB used)
        disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 81 MB used)
        disk1s4 - Recovery (APFS) [Recovery] (Shared - 529 MB used)
        disk1s5 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)

Mounted Volumes:
  disk1s1 - Macintosh HD
    499.96 GB (Shared - 11.05 GB used, 421.32 GB available, 416.32 GB free)
    APFS
    Mount point: /
    Encrypted
    Read-only: Yes

  disk1s2 - Macintosh HD - Data [APFS Virtual drive]
    499.96 GB (Shared - 70.75 GB used, 421.32 GB available, 416.32 GB free)
    APFS
    Mount point: /System/Volumes/Data
    Encrypted

  disk1s5 - VM [APFS VM]
    499.96 GB (Shared - 1.07 GB used, 416.32 GB free)
    APFS
    Mount point: /private/var/vm
    Encrypted

Network:
  Interface en0: Wi-Fi
    802.11 a/b/g/n/ac
  Interface en6: Bluetooth PAN
  Interface bridge0: Thunderbolt Bridge
  iCloud Quota: 4.29 GB available

System Software:
  macOS Catalina 10.15.7 (19H2)
  Time since boot: About 9 hours

Security:
  Gatekeeper: App Store and identified developers
  System Integrity Protection: Enabled

  Antivirus software: Apple and Malwarebytes

Unsigned Files:
  Apps: 5

System Launch Agents:
  [Not Loaded]  18 Apple tasks
  [Loaded]  170 Apple tasks
  [Running]  125 Apple tasks

System Launch Daemons:
  [Not Loaded]  35 Apple tasks
  [Loaded]  178 Apple tasks
  [Running]  125 Apple tasks

Launch Agents:
  [Loaded] ES.Examplify.plist (ExamSoft Worldwide, Inc. - installed 2020-09-01)
  [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2020-08-12)
  [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2020-08-30)
  [Loaded] com.google.keystone.xpcservice.plist (Google, Inc. - installed 2020-08-30)
  [Running] com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2020-07-16)
  [Loaded] com.microsoft.OneDriveStandaloneUpdater.plist (Microsoft Corporation - installed 2020-10-02)
  [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2020-09-18)

Launch Daemons:
  [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2020-07-15)
  [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2020-07-15)
  [Running] com.examsoft.ExamplifyService.plist (ExamSoft Worldwide, Inc. - installed 2020-09-01)
  [Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2020-08-30)
  [Running] com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2020-10-06)
  [Running] com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2020-07-16)
  [Loaded] com.microsoft.OneDriveStandaloneUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-02)
  [Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2020-10-02)
  [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2020-09-18)
  [Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2020-06-15)
  [Loaded] com.microsoft.teams.TeamsUpdaterDaemon.plist (Microsoft Corporation - installed 2020-07-11)

User Launch Agents:
  [Not Loaded] .plist (Microsoft Corporation - installed 2020-10-02)

User Login Items:
  [Not Loaded] AppCleaner SmartDelete (Julien Ramseier - installed 2020-09-02)
    Modern Login Item
    /Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app

  [Running] Google Chrome (Google, Inc. - installed 2020-09-23)
    Application
    /Applications/Google Chrome.app

  [Running] Itsycal (Sanjay Madan - installed 2020-09-02)
    Application
    /Applications/Itsycal.app

  [Running] OneDrive (Microsoft Corporation - installed 2020-10-02)
    Application
    /Applications/OneDrive.app

  [Not Loaded] Launcher Disabler (Microsoft Corporation - installed 2020-10-02)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/Launcher Disabler.app

  [Not Loaded] OneDrive Launcher (Microsoft Corporation - installed 2020-10-02)
    Modern Login Item
    /Applications/OneDrive.app/Contents/Library/LoginItems/OneDrive Launcher.app

  [Loaded] RectangleLauncher (Ryan Hanson - installed 2020-09-02)
    Modern Login Item
    /Applications/Rectangle.app/Contents/Library/LoginItems/RectangleLauncher.app

  [Loaded] StartUpHelper (Spotify - installed 2020-09-21)
    Modern Login Item
    /Applications/Spotify.app/Contents/Library/LoginItems/StartUpHelper.app

  [Not Loaded] WhatsApp Login Helper (App Store - installed 2020-09-20)
    Modern Login Item
    /Applications/WhatsApp.app/Contents/Library/LoginItems/WhatsApp Login Helper.app

Safari Extensions:
  Open in IINA (HeChen LI - installed 2020-09-02)

Backup:
  Auto backup: Yes
  Volumes being backed up:
    Macintosh HD: Disk size: 499.96 GB - Disk used: 83.64 GB
  Destinations:
    Mac [Local] (Last used)
      Total size: 399.72 GB
      Total number of backups: 4
      Oldest backup: 2020-09-12 18:36:19
      Last backup: 2020-10-06 00:02:30
  8 local snapshots
  Oldest local snapshot: 2020-10-05 12:54:04
  Last local snapshot: 2020-10-06 00:50:55

Performance:
  System Load: 1.98 (1 min ago) 2.05 (5 min ago) 1.99 (15 min ago)
  Nominal I/O speed: 0.28 MB/s
  File system: 16.26 seconds
  Write speed: 2348 MB/s
  Read speed: 2444 MB/s

CPU Usage Snapshot:
  Type Overall
  System: 5 %
  User: 31 %
  Idle: 65 %

Top Processes Snapshot by CPU:
  Process (count) CPU (Source - Location)
  EtreCheckPro 39.54 % (Etresoft, Inc.)
  WindowServer 10.94 % (Apple)
  Google Chrome Helper (Renderer) (9) 4.90 % (Google, Inc.)
  hidd 4.02 % (Apple)
  kernel_task 3.63 % (Apple)

Top Processes Snapshot by Memory:
  Process (count) RAM usage (Source - Location)
  Google Chrome Helper (Renderer) (9) 1.11 GB (Google, Inc.)
  EtreCheckPro 573 MB (Etresoft, Inc.)
  mds_stores 325 MB (Apple)
  Google Chrome Helper (GPU) 294 MB (Google, Inc.)
  Google Chrome 250 MB (Google, Inc.)

Top Processes Snapshot by Network Use:
  Process (count) Input / Output (Source - Location)
  SubmitDiagInfo 1018 KB / 2 KB (Apple)
  biometrickitd 319 KB / 153 KB (Apple)
  Telegram 204 KB / 5 KB (App Store)
  mDNSResponder 108 KB / 86 KB (Apple)
  apsd 9 KB / 31 KB (Apple)

Top Processes Snapshot by Energy Use:
  Process (count) Energy (0-100) (Source - Location)
  Google Chrome Helper (Renderer) (9) 77 (Google, Inc.)
  Google Chrome 10 (Google, Inc.)
  Google Chrome Helper (2) 8 (Google, Inc.)
  WindowServer 1 (Apple)
  coreaudiod 1 (Apple)

Virtual Memory Information:
  Physical RAM: 16 GB

  Free RAM: 3.64 GB
  Used RAM: 6.82 GB
  Cached files: 5.54 GB

  Available RAM: 9.18 GB
  Swap Used: 0 B

Software Installs (past 30 days):
  Install Date Name (Version)
  2020-09-16 Microsoft PowerPoint (16.41.20091302)
  2020-09-16 Microsoft OneNote (16.41.20091302)
  2020-09-16 Microsoft Outlook (16.41.20091302)
  2020-09-16 Microsoft Word (16.41.20091302)
  2020-09-16 Microsoft Excel (16.41.20091302)
  2020-09-18 Microsoft AutoUpdate (4.27.20091302)
  2020-09-19 Safari (14.0)
  2020-09-20 WhatsApp (2.2037.6)
  2020-09-25 Xcode (12.0.1)
  2020-09-26 Voice Update - Arthur (1.3.1)
  2020-09-27 Adobe Acrobat Reader DC (20.012.20048) (20.012.20048)
  2020-10-01 DBeaverCE (7.0.0)
  2020-10-01 Mono Framework (6.12.0)
  2020-10-01 Microsoft .NET Core SDK 3.1.402 (x64) (3.1.402)
  2020-10-01 Microsoft .NET Core Runtime - 2.1.22 (x64) (2.1.22)
  2020-10-01 Microsoft .NET Core SDK 2.1.505 (x64) (2.1.505)
  2020-10-02 XProtectPlistConfigData (2132)
  2020-10-03 MRTConfigData (1.67)
  2020-10-03 Keynote (10.0)
  2020-10-03 Numbers (10.0)
  2020-10-03 Pages (10.0)
  2020-10-03 Telegram (7.1)
  2020-10-04 Zoom (5.3.52877.0927)
  2020-10-05 EtreCheck (5.6.1)
  2020-10-06 Malwarebytes for Mac (1.0)

Diagnostics Information (past 7-30 days):
  2020-10-05 23:03:16 signpost_reporter High CPU Use (3 times)
    Executable: /usr/libexec/signpost_reporter

  2020-10-05 22:54:17 backupd High CPU Use (3 times)
    Executable: /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd

  2020-10-05 21:24:58 dotnet Crash (4 times)
    Executable: /usr/local/share/dotnet/dotnet
    Details:
      abort() called

  2020-10-03 23:06:15 mds_stores High CPU Use
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mds_stores

  2020-10-03 22:51:36 syspolicyd High CPU Use
    Executable: /usr/libexec/syspolicyd

  2020-10-03 22:16:32 mdworker High CPU Use (2 times)
    Executable: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker

  2020-10-03 22:04:53 Finder.app High CPU Use
    Executable: /System/Library/CoreServices/Finder.app

  2020-10-03 21:34:19 trustd High CPU Use
    Executable: /usr/libexec/trustd

  2020-10-01 19:35:08 DBeaver.app Crash
    Executable: /Applications/DBeaver.app
    Details:
      abort() called


End of report