Dear A.,

Our business is just simple. We try to keep all correspondence short and simple. You/your customer is asking everything what's possible to ask..
We cant make pages of text for a simple sale we make a few EUR profit on.

the best with your search.


Best regards,
ECATEL (NETHERLANDS) LIMITED.




---------------------


Dear Ecatel,

I understand that sales request are not as critical as technical support, anyhow my customer is pushing me to choose a host. Before making any choice, I would like to hear your proposals.


Thank you very much for your time,
with Best Regards


-----------------------

Dear Ecatel,

thank you for your polite reply.


By default there is no firewall configured on this server.


Is it possible to rent also a firewall? How much would it be?


> - Do you offer SSD upgrades for your server?

This is possible, please tell us the size of the disks you need and we make our offer.


How much would it be to have a 64 GB SSD? (with and without redundancy, i.e. Raid1)

How much for a 120 GB SSD (without redundancy)?


How much for 2x 300gb 15k RPM SAS in Raid1?





> - How much does it cost to have a technician do physical work on the
> servers, by the hour? How much is the minimum amount of time billable?

Costs for this are 35 euro per hour. Minimum time is 1 hour.

So in case I would colocate a server in your farm, and a disk would fail, I would need to hire a full hour?


Could You detail me your Colocation offer?


Do you still offer unmetered bandwidth?

Is there an history of your network Uptime?

Does your network experience any problem/downtime/ddos?

DO you have some Test IP?


Are your prices inclusive of VAT?


Do you accept Bank Wires?


What Is your smallest dedi? (at least dual core)

As I said I would like to try out your servers before moving the bulk of my production sites.




Thank you for your patience,
A

----------------------------


Thanks for your mail!
Below the answers to your questions:


> Dear Ecatel,
>
> thank you very much for your quick reply.
>
> I have some question:
>
> 1) Is the server connected to an UPS?

All our servers are behind UPS and generators in our own DC. We gaurantee 99.999% uptime on power.

> 2) Is there a firewall?

By default there is no firewall configured on this server.

> 3) What is the disk setup?

Raid1 (redundant)

> 4) Do you offer any software along with the server? (directadmin, cpanel,

We can offer the server with FREE directAdmin. Unfortunately we are not a cpanel partner. If you wish to run cpanel on it we advise to hire a license at buycpanel.com

>
> 5) Which kind of management do you offer?

All our servers are unmanaged.

> 6) Is there any SLA?

By default the server comes without a contract or SLA. If you like we can setup a custom SLA. Depending on your needs we can calculate the costs for this.

> - Do you still offer VPSes? What are the plans?

We very sorry but we currently only offer colocation and dedicated servers.

> - Do you offer SSD upgrades for your server?

This is possible, please tell us the size of the disks you need and we make our offer.

> - Can you install my hardware on the dedicated server?

This is possible yes!

> - How much does it cost to have a technician do physical work on the
> servers, by the hour? How much is the minimum amount of time billable?

Costs for this are 35 euro per hour. Minimum time is 1 hour.


------------------

Dear Ecatel,

I have some more questions:

- Do you still offer VPSes? What are the plans?

- Do you offer SSD upgrades for your server?

- Can you install my hardware on the dedicated server?

- How much does it cost to have a technician do physical work on the servers, by the hour? How much is the minimum amount of time billable?


Thank you very much,
A.


----------------

Dear Ecatel,

thank you very much for your quick reply.

I have some question:

1) Is the server connected to an UPS?

2) Is there a firewall?

3) What is the disk setup?

4) Do you offer any software along with the server? (directadmin, cpanel, ...)

5) Which kind of management do you offer?

6) Is there any SLA?

I will hire a SysAdmin before renting the server, so he will be able to advice me on the best configuration of the server, anyhow at the moment we are more looking towards buying the smallest dedicated server available, as we prefer to gradually move our customer to your infrastructure, rather than moving them all at once, and we might opt for two single CPU servers, in order to increase insulation between our customers. Anyhow we are not sure yet.

Thank you very much for your patience,
Cheers,

------------------------

Dear A.,

What about the following deal:

DualQuadcore Nehalem E5506 (8cores)
12GB ram
1TB disk
kvm over ip
remote reboot
100TB on 1000 mbit unshared

-----

XXX eur per month

Please let us know if you are interested in our deal.
thanks!


Best regards,
ECATEL (NETHERLANDS) LIMITED.




-------------


Dear Ecatel,

it seems like your mail went in the spam box.

I'm a web developer and I would like to host my customer sites myself.

Some sites have up to 500 concurrent users, some have much less usage.

Maybe you could let me know your offers so I could evaluate them.

Thank you very much for your time,
with Best Regards


-----------------------

Dear A.,

Thanks for your interest in our services!
Can you please describe your needs so we can make you some custom offers.

Thanks for your reply in advance!

ECATEL LTD.


Best regards,
ECATEL (NETHERLANDS) LIMITED.

---------------

Dear Ecatel,

I'm interested in expanding my company services to web hosting and other minor internet services.

I looked with interest your offers. Is it possible to have a quote of your sevices?

I'm mostly interested in:

- Colocation

- Managed and un-managed VPS

- Linux, FreeBSD and Windows Hosting

- High Capacity, low CPU Dedicated servers