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  1. EtreCheck version: 5.0.5 (5A016)
  2. Report generated: 2018-10-18 17:00:45
  3. Download EtreCheck from https://etrecheck.com
  4. Runtime: 3:18
  5. Performance: Good
  6.  
  7. Problem: Computer is restarting
  8.  
  9. Major Issues:
  10. Anything that appears on this list needs immediate attention.
  11.  
  12. Battery failure - Your battery is reporting that it needs to be serviced.
  13. Gatekeeper disabled - Gatekeeper security protection is disabled. This computer is at risk of malware infection.
  14. System Integrity Protection disabled - System Integrity Protection is disabled. This computer is at risk of malware infection.
  15. Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.
  16.  
  17. Minor Issues:
  18. These issues do not need immediate attention but they may indicate future problems.
  19.  
  20. Kernel extensions blocked - There are blocked kernel extensions awaiting user approval.
  21. High battery cycle count - Your battery may be losing capacity.
  22. Apps crashing - There have been numerous app crashes.
  23. Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.
  24. Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.
  25. System modifications - There are a large number of system modifications running in the background.
  26. Vintage hardware - This machine may be considered vintage.
  27. 32-bit Apps - This machine has 32-bits apps that may have problems in the future.
  28. Abnormal shutdown - Your machine shut down abnormally.
  29.  
  30. Hardware Information:
  31. MacBook Pro (17-inch, Late 2011) - Vintage!
  32. MacBook Pro Model: MacBookPro8,3
  33. 1 2.4 GHz Intel Core i7 (i7-2760QM) CPU: 4-core
  34. 16 GB RAM - At maximum
  35. BANK 0/DIMM0 - 8 GB DDR3 1333 ok
  36. BANK 1/DIMM0 - 8 GB DDR3 1333 ok
  37. Battery: Health = Service Battery - Cycle count = 758
  38.  
  39. Video Information:
  40. Intel HD Graphics 3000 - VRAM: 512 MB
  41. Color LCD 1920 x 1200
  42. AMD Radeon HD 6770M - VRAM: 1024 MB
  43.  
  44. Drives:
  45. disk0 - Samsung SSD 850 EVO 250GB 250.06 GB (Solid State - TRIM: Yes)
  46. Internal SATA 6 Gigabit Serial ATA
  47. disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  48. disk0s2 [APFS Container] 249.85 GB
  49. disk1 [APFS Virtual drive] 249.85 GB (Shared by 4 volumes)
  50. disk1s1 - M***********D (APFS) (Shared - 166.20 GB used)
  51. disk1s2 - Preboot (APFS) [APFS Preboot] (Shared - 20 MB used)
  52. disk1s3 - Recovery (APFS) [Recovery] (Shared - 516 MB used)
  53. disk1s4 - VM (APFS) [APFS VM] (Shared - 8.59 GB used)
  54.  
  55. disk2 - TOSHIBA MK7559GSXF 750.16 GB (Mechanical - 5400 RPM)
  56. Internal SATA 3 Gigabit Serial ATA
  57. disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
  58. disk2s2 [Core Storage Container] 749.30 GB
  59. disk4 - Macintosh HD (Journaled HFS+) 748.94 GB (703.08 GB used)
  60. disk2s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
  61.  
  62. disk3 - USB Flash Disk 32.21 GB
  63. External USB 480 Mbit/s USB
  64. disk3s1 - O***I (Mac OS Extended) 32.21 GB (7.67 GB used)
  65.  
  66. Mounted Volumes:
  67. disk1s1 - M***********D 249.85 GB (74.42 GB free)
  68. APFS
  69. Mount point: /
  70.  
  71. disk1s4 - VM [APFS VM] (Shared - 8.59 GB used)
  72. APFS
  73. Mount point: /private/var/vm
  74.  
  75. disk3s1 - O***I 32.21 GB (24.54 GB free)
  76. Mac OS Extended
  77. Mount point: /Volumes/O***I
  78.  
  79. disk4 - Macintosh HD 748.94 GB (45.87 GB free)
  80. Journaled HFS+
  81. Mount point: /Volumes/Macintosh HD
  82. Encrypted
  83.  
  84. Network:
  85. Interface en4: iPhone
  86. Interface en1: Wi-Fi
  87. 802.11 a/b/g/n
  88. Interface en0: Ethernet
  89. Interface en5: iPad
  90. Interface fw0: FireWire
  91. Interface en3: Bluetooth PAN
  92. Interface bridge0: Thunderbolt Bridge
  93.  
  94. System Software:
  95. macOS High Sierra 10.13.6 (17G65)
  96. Time since boot: About 17 hours
  97.  
  98. Configuration Files:
  99. /etc/hosts - Count: 62
  100.  
  101. Security:
  102. System Status
  103. Gatekeeper Anywhere
  104. System Integrity Protection Disabled
  105.  
  106. Unsigned Files:
  107. Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool.plist
  108. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
  109. Details: Exact match found in the whitelist - probably OK
  110. Launchd: /Library/LaunchAgents/com.ab.klpro.plist
  111. Executable: /Library/.A_o_b_o_p_r_o/AbkPro.app/Contents/MacOS/AbkPro
  112. Details: Exact match found in the whitelist - probably OK
  113. Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Updater.plist
  114. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
  115. Details: Exact match found in the whitelist - probably OK
  116. Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
  117. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
  118. Details: Exact match found in the whitelist - probably OK
  119. Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
  120. Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
  121. Details: Exact match found in the whitelist - probably OK
  122. Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
  123. Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
  124. Details: Exact match found in the whitelist - probably OK
  125.  
  126. Safari Extension: Linkify
  127.  
  128. 32-bit Applications:
  129. 39 32-bit apps
  130.  
  131. Kernel Extensions:
  132. /Applications/Parallels Desktop.app
  133. [Blocked] prl_hypervisor.kext (Parallels International GmbH, 14.0.1 45154 - SDK 10.9)
  134. [Blocked] prl_netbridge.kext (Parallels International GmbH, 14.0.1 45154 - SDK 10.9)
  135. [Blocked] prl_usb_connect.kext (Parallels International GmbH, 14.0.1 45154 - SDK 10.9)
  136. [Blocked] prl_vnic.kext (Parallels International GmbH, 14.0.1 45154 - SDK 10.9)
  137.  
  138. /Applications/macOS Mojave Patcher.app
  139. [Not Loaded] LegacyUSBInjector.kext (1.0)
  140. [Not Loaded] NDRVShim.kext (1.0 - SDK 10.13)
  141. [Not Loaded] SIPManager.kext (1.0 - SDK 10.12)
  142.  
  143. /System/Library/Extensions
  144. [Loaded] engine.kext (1.0 - SDK 10.7)
  145.  
  146. System Launch Agents:
  147. [Not Loaded] 10 Apple tasks
  148. [Loaded] 163 Apple tasks
  149. [Running] 120 Apple tasks
  150. [Other] One Apple task
  151.  
  152. System Launch Daemons:
  153. [Not Loaded] 36 Apple tasks
  154. [Loaded] 179 Apple tasks
  155. [Running] 122 Apple tasks
  156.  
  157. Launch Agents:
  158. [Running] com.ab.klpro.plist (? 1fbb33c6 - installed 2017-04-14)
  159. [Loaded] com.oracle.java.Java-Updater.plist (? 49c49412 - installed 2018-07-07)
  160. [Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-09-22)
  161. [Running] com.p5sys.jump.connect.agent.plist (PhaseFive Systems - installed 2018-10-13)
  162. [Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-10-14)
  163. [Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a23d420d.plist (Adobe Systems, Inc. - installed 2018-10-15)
  164. [Not Loaded] com.teamviewer.teamviewer_desktop.plist (? 5984e04 - installed 2016-12-21)
  165. [Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-10-14)
  166. [Loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
  167. [Not Loaded] com.teamviewer.teamviewer.plist (? bb938493 - installed 2016-12-21)
  168. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-10-14)
  169.  
  170. Launch Daemons:
  171. [Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-09-21)
  172. [Loaded] com.microsoft.office.licensing.helper.plist (? 0 - installed 2015-08-08)
  173. [Loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26)
  174. [Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-10-15)
  175. [Not Loaded] org.virtualbox.startup.plist (? 0 - installed )
  176. [Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-10-14)
  177. [Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-09-22)
  178. [Running] com.p5sys.jump.connect.service.plist (PhaseFive Systems - installed 2018-10-13)
  179. [Loaded] com.cocoatech.pathfinder.SMFHelper7.plist (Dragan Milic - installed 2018-10-17)
  180. [Not Loaded] com.teamviewer.teamviewer_service.plist (? e6c7921e - installed 2016-12-21)
  181. [Running] com.ab.kl.observer.plist (AWOSOFT TECHNOLOGY CO LTD - installed 2017-04-14)
  182. [Loaded] com.teamviewer.Helper.plist (? 7f4bf3e7 - installed 2016-12-21)
  183. [Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-07-07)
  184. [Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-10-15)
  185.  
  186. User Launch Agents:
  187. [Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-08-21)
  188. [Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-10-14)
  189. [Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
  190. [Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-03-10)
  191.  
  192. User Login Items:
  193. Flux.app (Michael Herf - installed 2018-05-06)
  194. (/Applications/Flux.app)
  195. Lingea Lexicon 5.app (? - installed 2014-04-09)
  196. (~/Lingea Lexicon 5.app)
  197. MacAppBlocker.app (Kenneth Orlo - installed 2015-10-26)
  198. (/Applications/MacAppBlocker.app)
  199. Dropbox.app (Dropbox, Inc. - installed 2018-10-11)
  200. (/Applications/Dropbox.app)
  201. SpeechSynthesisServer.app (Apple - installed 2018-07-17)
  202. (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
  203. Path Finder.app (? - installed 2018-09-28)
  204. (/Applications/Path Finder.app)
  205. iTunesHelper.app (Apple - installed 2018-07-10)
  206. (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
  207. SmashTunes.app (App Store - installed 2018-09-27)
  208. (/Applications/SmashTunes.app)
  209. Copy'em Paste Auto Launcher (App Store - installed 2018-03-14)
  210. (/Applications/Copy'em Paste.app/Contents/Library/LoginItems/Copy'em Paste Auto Launcher.app)
  211. iTunesHelper (Apple - installed 2018-07-10)
  212. (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app/Contents/MacOS/iTunesHelper)
  213. Dropbox (Dropbox, Inc. - installed 2018-10-11)
  214. (/Applications/Dropbox.app/Contents/MacOS/Dropbox)
  215. SmashTunes (App Store - installed 2018-09-27)
  216. (/Applications/SmashTunes.app/Contents/MacOS/SmashTunes)
  217. Flux (Michael Herf - installed 2018-05-06)
  218. (/Applications/Flux.app/Contents/MacOS/Flux)
  219. MacAppBlocker (Kenneth Orlo - installed 2015-10-26)
  220. (/Applications/MacAppBlocker.app/Contents/MacOS/MacAppBlocker)
  221. Path Finder (Dragan Milic - installed 2018-09-28)
  222. (/Applications/Path Finder.app/Contents/MacOS/Path Finder)
  223.  
  224. Internet Plug-ins:
  225. FlashPlayer-10.6: 31.0.0.122 (installed 2018-10-09)
  226. QuickTime Plugin: 7.7.3 (installed 2018-03-31)
  227. AdobePDFViewerNPAPI: 15.006.30456 (installed 2018-10-14)
  228. AdobePDFViewer: 15.006.30456 (installed 2018-10-14)
  229. Flash Player: 31.0.0.122 (installed 2018-10-09)
  230. SharePointBrowserPlugin: 14.0.0 (installed 2015-07-01)
  231. PepperFlashPlayer: 31.0.0.122 (installed 2018-10-09)
  232. Silverlight: 5.1.50901.0 (installed 2016-12-26)
  233. JavaAppletPlugin: Java 8 Update 181 build 13 (installed 2018-08-03)
  234.  
  235. Safari Extensions:
  236. Cleaner - for Facebook.safariextz - Graffino - http://apps.graffino.com (installed 2018-05-08)
  237. uBlock.safariextz - Chris Aljoudi - https://chrismatic.io/ (installed 2016-11-11)
  238. AdGuard AdBlocker.safariextz - adguard - http://adguard.com (installed 2018-09-12)
  239. Auto Refresh.safariextz - Andy Griffin - http://www.agriffindesign.com/downloads/autorefresh (installed 2014-09-26)
  240. Paste, Dammit!.safariextz - Jim Correia - https://github.com/correia/paste-dammit-extension (installed 2018-05-05)
  241. Linkify.safariextz - ThatSNSDFag (installed 2010-06-09)
  242. Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2015-10-03)
  243. Image Reveal.safariextz - craig horman - http://byebyte.blogspot.com/2010/06/safari-extension-dislodge-blocked.html (installed 2016-07-03)
  244. OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2018-10-05)
  245. DirectLinks.safariextz - Canisbos Computing - http://canisbos.com/ (installed 2018-05-05)
  246. AutoPagerize.safariextz - swdyh - http://autopagerize.net/ (installed 2018-10-08)
  247. BackTrack.safariextz - SideTree.com - Apps for Mac and Web - http://SideTree.com/extensions.html#BackTrack (installed 2018-07-30)
  248. Open in Internet Explorer - App Store (installed 2018-09-07)
  249.  
  250. 3rd Party Preference Panes:
  251. Flash Player (installed 2018-09-21)
  252. FUSE (installed 2016-12-01)
  253. Java (installed 2018-08-03)
  254.  
  255. Time Machine:
  256. Skip System Files: No
  257. Mobile backups: Yes
  258. Auto backup: Yes
  259. Volumes being backed up:
  260. M***********D: Disk size: 249.85 GB - Disk used: 175.43 GB
  261. Destinations:
  262. A**********k [Network] (Last used)
  263. Total size: 3.00 TB
  264. Total number of backups: 41
  265. Oldest backup: 2018-07-27 06:34:01
  266. Last backup: 2018-10-18 16:13:17
  267.  
  268. Performance:
  269. System Load: 2.25 (1 min ago) 1.70 (5 min ago) 1.57 (15 min ago)
  270. Nominal I/O speed: 5.65 MB/s
  271. File system: 24.43 seconds
  272. Write speed: 318 MB/s
  273. Read speed: 517 MB/s
  274.  
  275. CPU Usage:
  276. Type Overall Individual cores
  277. System 7 % 19 % 1 % 11 % 1 % 10 % 1 % 10 % 1 %
  278. User 14 % 27 % 1 % 26 % 1 % 25 % 1 % 26 % 1 %
  279. Idle 80 % 54 % 98 % 64 % 98 % 65 % 98 % 64 % 98 %
  280.  
  281. Top Processes by CPU:
  282. Process (count) Source CPU Location
  283. AbkPro ? 18.30 % /Library/.A_o_b_o_p_r_o/AbkPro.app
  284. WindowServer Apple 16.32 %
  285. VLC VideoLAN 11.80 %
  286. EtreCheckPro ? 9.52 % /Applications/EtreCheckPro.app
  287. Console Apple 4.48 %
  288.  
  289. Top Processes by Memory:
  290. Process (count) Source RAM usage Location
  291. com.apple.WebKit.WebContent (14) Apple 1.91 GB
  292. kernel_task Apple 1.21 GB
  293. Safari Apple 997 MB
  294. EtreCheckPro ? 675 MB /Applications/EtreCheckPro.app
  295. softwareupdated Apple 659 MB
  296.  
  297. Top Processes by Network Use:
  298. Process Source Input Output Location
  299. Mail Apple 13 MB 394 KB
  300. Dropbox Dropbox, Inc. 497 KB 454 KB
  301. mDNSResponder Apple 702 KB 95 KB
  302. apsd Apple 78 KB 39 KB
  303. netbiosd Apple 87 KB 20 KB
  304.  
  305. Virtual Memory Information:
  306. Available RAM 6.40 GB
  307. Free RAM 1.37 GB
  308. Used RAM 9.60 GB
  309. Cached files 5.04 GB
  310. Swap Used 0 B
  311.  
  312. Software Installs (past 30 days):
  313. Name Version Install Date
  314. Pages 7.0 2018-09-19
  315. Safari 12.0 2018-09-19
  316. Microsoft AutoUpdate 4.3.18090901 2018-09-22
  317. Adobe Acrobat DC (18.011.20063) 18.011.20063 2018-09-23
  318. Gatekeeper Configuration Data 155 2018-09-24
  319. LimeChat 2.43 2018-09-25
  320. SmashTunes 3.2.2 2018-09-27
  321. XProtectPlistConfigData 2100 2018-09-28
  322. VdhCoApp 1530714941 2018-09-30
  323. Adobe Acrobat DC (19.008.20071) 19.008.20071 2018-10-07
  324. Adobe Flash Player 31.0.0.122 2018-10-09
  325. Adobe Pepper Flash Player 31.0.0.122 2018-10-09
  326. Adobe Acrobat DC (19.008.20074) 19.008.20074 2018-10-10
  327. Jump Desktop Connect 4.1.3 2018-10-13
  328. Adobe Acrobat 2017 (Classic) 1 2018-10-14
  329. Adobe Acrobat DC (Classic) 15.006.30306 2018-10-14
  330. Adobe Acrobat DC (15.006.30456) 15.006.30456 2018-10-14
  331. ARMDC Agent Installer 1.0.0 2018-10-15
  332. Microsoft Outlook for Mac 16.16.18101500 2018-10-16
  333. Microsoft Excel for Mac 16.16.18101500 2018-10-16
  334. Microsoft PowerPoint for Mac 16.16.18101500 2018-10-16
  335. Microsoft Word for Mac 16.16.18101500 2018-10-17
  336.  
  337. Diagnostics Information (past 7 days):
  338. 2018-10-18 08:30:31 Path Finder.app CPU (5 times)
  339. /Applications/Path Finder.app
  340.  
  341. 2018-10-17 23:50:25 coreservicesd CPU (5 times)
  342. /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/Support/coreservicesd
  343.  
  344. 2018-10-17 23:27:16 Last Shutdown Cause: 3 - Hard shutdown
  345.  
  346. 2018-10-17 18:04:59 Kernel Panic
  347.  
  348. 2018-10-17 18:04:40 Kernel Panic
  349.  
  350. 2018-10-17 17:42:28 observer Crash (20 times)
  351. /Library/Application Support/.SystemEngine/observer
  352.  
  353. 2018-10-14 21:50:05 mdworker32 Crash (16 times)
  354. /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Support/mdworker32
  355. import fstype:apfs fsflag:480D000 flags:40000005E diag:0 isXCode:0 uti:com.microsoft.excel.sheet.binary.macroenabled plugin:/Library/Spotlight/Microsoft Office.mdimporter - find suspect file using: sudo mdutil -t 3254728
  356.  
  357. 2018-10-14 21:07:33 QuickLookSatellite CPU (2 times)
  358. QuickLookSatellite
  359.  
  360. 2018-10-14 20:59:24 AbkPro.app CPU (9 times)
  361. /Library/.A_o_b_o_p_r_o/AbkPro.app
  362.  
  363. 2018-10-14 20:45:12 quicklookd.app CPU (3 times)
  364. /System/Library/Frameworks/QuickLook.framework/Versions/A/Resources/quicklookd.app
  365.  
  366. 2018-10-14 15:06:31 Kernel Panic (10 times)
  367.  
  368. 2018-10-14 13:02:42 Kernel Panic
  369.  
  370. 2018-10-14 12:59:14 Kernel Panic
  371.  
  372. 2018-10-13 10:12:51 backupd CPU (6 times)
  373. /System/Library/CoreServices/backupd.bundle/Contents/Resources/backupd
  374.  
  375. 2018-10-12 22:14:51 Kernel Panic
  376.  
  377. 2018-10-12 22:14:26 Kernel Panic
  378.  
  379. 2018-10-12 22:13:13 Kernel Panic
  380.  
  381. 2018-10-12 22:06:09 Kernel Panic
  382.  
  383. 2018-10-12 22:05:53 Kernel Panic
  384.  
  385. 2018-10-12 22:05:26 Kernel Panic
  386.  
  387. 2018-10-12 22:04:35 Kernel Panic
  388.  
  389. 2018-10-12 21:53:04 rpcsvchost CPU
  390. /usr/libexec/rpcsvchost
  391.  
  392. 2018-10-12 08:16:49 com.apple.WebKit.WebContent CPU (4 times)
  393. /System/Library/StagedFrameworks/Safari/WebKit.framework/Versions/A/XPCServices/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
  394.  
  395.  
  396. End of report
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