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  1. OTE: THIS GUIDE IS FOR BEGINNERS ONLY! IF YOU ACTUALLY HAVE SE'D BEFORE THIS MOST LIKELY WILL NOT HELP YOU
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  3. Hello everyone! My name is Paracosmic, a decent Social Engineer. You may have seen me on other forums, and maybe me flaming others :Kappa:
  4. Anyways, this is a really basic SE guide written by me to help those who wish to start SE'ing.
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  6. Hidden Content
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  8. 1. Attitude & Tone
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  10. Attitude and tone is the most important piece in a successful SE. You must always treat the rep with kindness and respect (I'm Canadian so that's natural in me Hype ), however you must be disappointing, as if you truly own the item. If they require troubleshooting, always act like you physically have the item, and always be eager to fix the item, and act sad when it doesn't work. Remember, the Rep is just trying to help you. Please don't be rude to Him/Her, but act mad at the company. The rep is the key. If you treat the rep properly, your chances are greatly increased.
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  12. 2. Methods
  13. 1. Fast Food
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  15. The best methods for beginners are fast food places such as Domino's and McDonald's. Legit call them/email them and tell them ur shit was disgusting. Describe what you ordered, and why it was so atrocious. Always act furious against the Company, and stay constant to your story about how it was shit, what tasted so shit, and other things like that.
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  17. 2. Logitech
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  19. Nowadays Logitech has become harder since it once was before where you could easily just get a replacement from the reps. Now you must always provide pics of the serial number, and occasionally with your Case ID. These can be bought from others who actually own the products, or you can take some from your friends Ezy . You can hire people who do the PS for you if you are too lazy, however it is easy to do it yourself. Before attaching the pic, make sure you compare it with the authentic picture, to see if it looks real or looks like something a six year old made in paint. Once you have your photos ready, start the SE. Register the serial number on the Logitech support website, put date purchased as a few days before, and put place purchased as 'Gift'. Gift is used to bypass the need for a receipt. From here email them, and in about 1-2 Hours, or even a day call them, give them the Case ID generated from your email case and describe your problem IN DETAIL. Incorporate the factors and tips I used in Attitude and Tone towards your SE. Never stay mad at the rep, be mad at the company. Don't be impatient when they put you through troubles
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