FAQ - Fres

Question: How can I set an installation path other than the standard one?
Answer: No way. This program is installed strictly in a specific folder.

Question: How can I set the program interface language?
Answer: This type of installer does not provide the user with the ability to select the language of the installed application. The language is selected automatically based on the preferred language settings of the OS. If you want to change the preferred language, go to "Settings->Time & language->Language & region->Preferred languages" and set the desired language first in the list. After that, the Fresco interface language will change. But keep in mind that these are system settings, not a specific program. The interface language of some other programs and even some elements of the OS interface itself may change!

Question: I can't click the "Continue" button because the contents of the window don't fit in the window itself, and the button is out of sight. What should I do?
Answer: This happens occasionally on poorly configured OS. There is a TAB key on the keyboard. Click it until you reach the desired menu item.

Question: The installation was not completed due to an unknown error. What should I do?
Answer: Read the error code decoding https://helpx.adobe.com/ru/creative-cloud/kb/troubleshoot-download-install-logs.html. Also, I recommend studying the installation log. It is located at C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log. Perhaps here you will get more detailed information about the problem and how to fix it.

Question: Previously, the program required medication. Now it does not. What has changed?
Answer: Now the program is absolutely free. It does not require any treatment.

Question: When opening a program, the error "Adobe Creative Cloud, needed to resolve the problem, is missing or damaged..." appears. What should I do?
Answer: There are "tails" from previous installations of Adobe Creative Cloud components left in your system. They need to be removed. To do this, use the Adobe Creative Cloud Cleaner Tool https://swupmf.adobe.com/webfeed/CleanerTool/win/AdobeCreativeCloudCleanerTool.exe. First select All as the component to be removed, and then Adobe Creative Cloud Desktop. After that, reinstall the failed program. Such cleaning with reinstallation will not damage previously installed programs.

Question: Why does the program ask me for authorization immediately after launch?
Answer: The program does not allow you to use it without authorization. No options!

Question: After launching the program, it closes almost immediately with some notification that I don't have time to read. What's wrong?
Answer: Most likely, the notification says that the program requires a GPU with Direct X that supports Feature Level 12.1. Apparently, your graphics processor does not support this version. I can't help with this. Use version 5.5.5 or earlier. Although it states similar system requirements, the program launched with Feature Level 12.0.

Question: After launching, a notification appears that the program requires Microsoft Edge WebView2 Runtime. What should I do?
Answer: In the notification window, click "Download". The official Microsoft Edge WebView2 page will open in the browser. Scroll to the Download the WebView2 Runtime section. Under the Evergreen Bootstrapper heading, click Download, accept the license agreement and download the Microsoft Edge WebView2 Runtime installer. Run the downloaded installer and wait for it to complete. After that, Fresco will start working.