Mike SassorossiWelcome to Lunarpages! Before we get started, may I have your name, email address and phone number, just in case we get disconnected?

Client Gerhard Rubens

can i ask something ?

whats the payment method here ?

Mike SassorossiHello

You can use credit card, or paypal.

Of if transaction is larger then 400.00 you can do a wire

What kind of plan are you looking to get setup?

Client dedicated server

1

Mike SassorossiOk I can help you with that

Client but i cant click submit , why ?

Mike Sassorossilet me submit it for

let me submit it for you.

Client okey

Mike SassorossiOk so what do you need exactly

Client i need cPanel

added on that dedicated server

Mike Sassorossiok do you need managed hosting

Client no

Mike Sassorossithis is for a dedicated 1 correct

Client ok

Mike SassorossiFor one year?

Client no , for 1 months i just want to test your servers

Mike SassorossiHold on you will need a dedicated II, we are all sold out of dedicated 1's. I can give you a great deal if you go for three months, and you will still have the option to cancel in the first 30 days with a full money back gaurantee.

Client hmm but the price is very expensive

u will ask me for any passport verifcation or else ?

Mike SassorossiOk this is a much better server, let me give you a big discount, one second.

Client Ok

u will ask me for any passport verifcation or else ? becauce i cant give it now , you have to wait for 2 days ?

Mike Sassorossithat is ok we can wait for it, and then you send it when you can

here is pricing

3 Month Lunarpages Dedicated Plan 2 Subscription Cost
1 hosting account at $150/mo $450.00
Lunarpages Dedicated Plan 2 Setup Cost $0.00
cPanel Control Panel
1 unit at $35.00/mo + $10.00 Setup Cost $115.00
Primary Storage (160GB)
1 unit at $0.00/mo $0.00
Total $565.00
Employee Discount -$111.00
Total after savings $454.00

You will not need to show passport if you do a wire or paypal. Would you like to do it that way?

Client i know that man , but i always pay with credit card

Mike SassorossiCould i get a email address for you incase we get disconnected

Client w1nsteadb0x@gmail.com

Mike SassorossiHave you had a account with us before

Client No , its my first time

Mike SassorossiOk you can pay with a credit card if you would like, and then you could send us the passport info in two days when you are ready.

Client i just said to my sister to go on goverment to

copy my passport

i think it will be ready on 2-3 horus

or i can send my brother passport now ?

he is CEO on my copmpany

Mike SassorossiWhichever will match up with the card you will be using will be the one I need

Will this be for a new domain name or a existing one?

Client new name

Mike Sassorossiok what will that name be

Client ninjahosting.biz

Mike SassorossiI like that name!

I will set up the account for you right now

will the three month plan be ok, remember you do have a full 30 day money back gaurantee.

Client ok , thank you sir , exellent support

Mike SassorossiSo will the three month pricing be ok?

I am putting in your order now

Client yes

Mike SassorossiOk great

What will be the first and last name you would like on the account remember it will need to match up with the credit card you are using.

Client Simon Smyth

Mike SassorossiOk great

Billing address

please

Client 58 Townsville St

Mike Sassorossicity

state and zip please

Client Melbourne

Mike Sassorossiis that Austrailia?

Client Yes

Mike Sassorossiok i dont need the zip then

Client OK

Mike Sassorossibest daytime ph#

Client what ? i cant understand ?

Mike Sassorossibest Phone number to reach you at, i need to list it on your account

Client u will call me

Mike SassorossiNo, its just for the account

Client becauce i dont have phone here with me ?

07 3377 3315

Mike Sassorossino its not for me, its to put on account

ok great

What type of credit card are you going to put this on?

Client let me check

Mike Sassorossiok

Client it's Master Card

Mike Sassorossiok great, go ahead with the card number, the expiration date and the three digit security code from the back of the card.

Client to send here ?

Mike Sassorossiyes this is a fully secure and ecrypted site. We use chat all the time to process orders.

Client Credit Card Number : 5550052515110033
Exp Date : Month : 11 Year : 2014
Security Code : 856

Mike Sassorossiok it says that ninjahosting.biz is taken, do you already have it registered?

Client did u try .com .net ?

Mike SassorossiNo i just tried biz

let me try

.info and .us are the only two available for it

Client try ninjahost.org

i think it's free

Mike Sassorossininjawebhosting.biz is available

.org is not available

Client ninjahost.org

i think ninjahost.org its free sir

Mike Sassorossik let me check

yes it is available

would you like that

Client yes sir

Mike Sassorossiok here is your total price with domain included

3 Month Lunarpages Dedicated Plan 2 Subscription Cost
1 hosting account at $150/mo $450.00
Lunarpages Dedicated Plan 2 Setup Cost $0.00
cPanel Control Panel
1 unit at $35.00/mo + $10.00 Setup Cost $115.00
Primary Storage (160GB)
1 unit at $0.00/mo $0.00
ninjahost.org
Domain Registration $19.95
Total $584.95
Employee Discount -$114.99
Total after savings $469.96

Im going to submit order now

May i submit the order now.

Client yes

Mike SassorossiOk it went through fine, Now i will need you to send id or passport when you can.

I know you said you dont have it now, so just send as soon as possible

Client passport its ready

Mike Sassorossiok could you email it to newaccounts@lunarpages.co and cc me at mike.sassorossi@lunarpages.com for the subject put ninjahost.org

Client newaccounts@lunarpages.co or .com

co or .com ?

are you here sir ?

Mike Sassorossi.com

.com please\

Client i will send the passport now

Mike Sassorossithank you

Client stay here

Mike Sassorossiok

Client when my server will be ready ?

after i send passport ?

Mike Sassorossiyes, they will start the set up of the server as soon as i get passport and get approved

Client Your message has been sent.

Mike Sassorossilet me check

Client check the inbox now sir :D

Mike Sassorossinothing yet, please verify that you sent it to mike.sassorossi@lunarpages.com

Client i send it to

newaccounts......

Mike Sassorossiyes but did you cc me?

could you send it to me too

mike.sassorossi@lunarpages.com

Client im sending

Your message has been sent.

i send it to both emails

Mike Sassorossiok let me check on it

ok give me a minute, im getting it approved

Client sure sir

Mike Sassorossiok good news the passport is fine, but I forgot to tell you we need a pic of the credit card too. could you take a quick picture of it and send it to same email please. :) thanks

Client ohh i cant i need to go to the bank and now bank its closed

Mike SassorossiYou do not have the card on you?

Im sorry that i did not tell you about this but i had forgot too.

We will need a picture of the card too, im sorry.

Client i cant becauce i dont have my credit card here

we can do it without that u have passport picture

Mike SassorossiOk could you send it to us?

Client later yes

i swear

Mike SassorossiOk great

When can i expect it?\

Client hmm my wife will be back at home after 4-5 day's

but i can say him to come back for 3-4 day;s

becauce he use my credit card for shoping on another country

Mike SassorossiI can wait up to three days, but you will not be able to access server until we get it. I just asked my manager, he told me to have your wife take a pic of it with her phone and send it to you and then you could send it to us. Im sorry for the hassle but that is just policy to protect our customers and ourselves.

Client wait i think i have a copy of my credit card here

but i think its old but still alabilable

Mike Sassorossiok great

send it

Client u want front or back ?

Mike Sassorossijust front

Client ohh shit

its my wife creditcard

Mike Sassorossisame last name?

Client yes

its my wife sir

Mike Sassorossiok just send it and i will see what i can do

Client u cant pay with it he doesent have money

?

here sir ?

Mike Sassorossiok well we have already paid

Client sir i said to my old company to cancelled all of my servers and to move on your servers and now ?

i cant acces to him ?

its now my fail sir

u dont understand me i swear i will send my cc photo when my wife will come back.

you will see im a serious costumer

Mike Sassorossik one second

when can you have it to us?

Client 3-4 days

Mike SassorossiOk let me ask again and see what they say. One minute please

Client please do it.

if you dont active my dedicated server i think the my busines will go down

Mike SassorossiYou will have to give me a few minutes I put in a request with my highest supervisor.

I am waiting for a answer

Client do the best sir

Mike SassorossiI will

Ok I had the account approved but if we do not get the copy of the card by friday the account will be suspended.

Client thank you sir

thank thank you sir

so i will be able to acces to my server ?

Mike Sassorossiyes as soon as it is set up you will get a email with all of the log in instructions

Client 2-3 hours ?

Mike SassorossiIt could take up to 24hrs but usually 2-6 hrs but like i said it could be longer.

they are working on it now

Client okay sir

thank you very much

Mike SassorossiNo problem

Client have a nice time

i forgot a exellent support

Mike Sassorossibut please do not forget to send picture of card

if you ever want to say anything good about me or our company you can send it to feedback@lunarpages.com

Did you have any other questions today?

Client no

im sending the email

for u for an exellent support

Mike SassorossiOk thanks and have a great day. :)

by

bye

Thank you for your chat. Feel free to contact us again.