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Jul 1st, 2017
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  3. Federation Force: yeah but its not about the number of visitors to his site
  4. Federation Force: that plugins errors up the sql database
  5. webden@ymail.com: yeahh the plugins using cpu / ram i understand
  6. webden@ymail.com:
  7. webden@ymail.com: i just need to xfer a backup via WHM so i have a stable backup it really shouldnt take more than an hour
  8. Federation Force: before i suspended his site, his plugins caused a sql error and sql server went down and cause of that all the sites using sql database were affected
  9. Federation Force: i gave him the backup
  10. webden@ymail.com: I understand that i have his acp info how ever i can disable all plugins very quickly before i transfer
  11. webden@ymail.com: I know he uploaded it to earth-host.com
  12. webden@ymail.com: and it became corrupted some how
  13. Federation Force: but unsuspending his site would cause some error in the sql and again i would have to fix the sql server
  14. webden@ymail.com: May i ask what is the usual cpu usage of his domain
  15. Federation Force: we keep it within 1
  16. webden@ymail.com: 1 % cpu ?
  17. Federation Force: but once his site is unsuspended it shoots uptp 50 and sometimes even 100%
  18. Federation Force: yes 1%
  19. Federation Force: upto*
  20. webden@ymail.com: Well you could remove the USER from the data base via cPanel making the DB un-excutable
  21. webden@ymail.com: So i could transfer
  22. Federation Force: fine so ya mean like making a backup of his site and removing off the user
  23. webden@ymail.com: Basically you would remove the user, Then i would use his cPanel information to transfer
  24. webden@ymail.com: then after transfered id simply create a new user
  25. Federation Force: fine
  26. Federation Force: i will do it tommarow
  27. webden@ymail.com: it is possible to just delete the usernow by any chance ?
  28. webden@ymail.com: or if you un-suspend now i can simply delete the user
  29. Federation Force: if i delete the user from the sql database, you can download only the backup files
  30. Federation Force: from the cpanel
  31. Federation Force: oh okay fine
  32. Federation Force: yes it will
  33. webden@ymail.com: yes by deleting the data base user i can simply use his cpanel info to transfer very quickly
  34. Federation Force: it won't be able to connect to the sql
  35. Federation Force: database
  36. Federation Force: fine
  37. webden@ymail.com: Yeah
  38. webden@ymail.com: thank you for understanding and being very helpful
  39. Federation Force: np
  40. webden@ymail.com: i will pm you after the transfer so you can delete the site
  41. Federation Force: but i will do it tommarow morning
  42. Federation Force: cause its late night here
  43. webden@ymail.com: What time is it for you ?
  44. webden@ymail.com: Ah okay its only 2pm here in usa
  45. Federation Force: and i need to monitor the server during this process
  46. webden@ymail.com: Yeah np.
  47. Federation Force: like when ur transfering the files
  48. webden@ymail.com: Yeah i understand
  49. Federation Force: so that will be in about 10 hours time
  50. Federation Force: that is 12am ur time
  51. webden@ymail.com: Alright bro i will stay online for you
  52. Federation Force: okay thanks
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