#!/bin/bash
# Script for Crossbeam XOS 8.x to collect all technical support data and
# prepare for uploading to Crossbeam support.  This script is a collaborative
# effort between Crossbeam Systems, Jim Noble, and Paul Gower
# Last updated on 7/1/2009
# Last modification - addition of traplog in it's own file - corrected to remove the traplog.txt file and tar file
clear
echo "Tarring messages and audit files"
echo " "
echo " "
cd /var/log #move to the log file directory
# create the tar file, and put the message logs into it
nice -n 19 tar cf /tftpboot/.private/home/$USER/$HOSTNAME-tech-support.tar messages*
# add the audit logs to the existing tar file
nice -n 19 tar rf /tftpboot/.private/home/$USER/$HOSTNAME-tech-support.tar audit*
# add the audit logs to the existing tar file
cd /tftpboot/.private/home/$USER/ #move back to the user home directory
echo "Now saving technical data... "
echo "Please wait... executing 'show tech-support...'"
# disable the "more" command and generate the
# show-tech data and dump to a file
nice -n 19 /crossbeam/bin/cli -i "enable no more" | /crossbeam/bin/cli -i "show tech-support" > $HOSTNAME-show-tech-support.txt
# dump the traplogs to a file
nice -n 19 /crossbeam/bin/cli -i "show traplog" >> $HOSTNAME-show-traplog.txt
#re-enable the "more command"
nice -n 19 /crossbeam/bin/cli -i "enable more" > /dev/null
echo "Tech support data saved - stage 1 of 2 complete..."
echo " "
echo " "
echo "Preparing to compress the results, this may take a few minutes... "
#add the techsupport.txt file to the tar file
nice -n 19 tar rf $HOSTNAME-tech-support.tar $HOSTNAME-show-tech-support.txt
#add the traplog.txt file to the tar file
nice -n 19 tar rf $HOSTNAME-tech-support.tar $HOSTNAME-show-traplog.txt
#zip up the tar file
nice -n 19 gzip $HOSTNAME-tech-support.tar
#clean up the tech support file
nice -n 19 /bin/rm /tftpboot/.private/home/$USER/$HOSTNAME-show-tech-support.txt
# clean up the traplog file
nice -n 19 /bin/rm /tftpboot/.private/home/$USER/$HOSTNAME-show-traplog.txt
# clean up the tar file
nice -n 19 /bin/rm /tftpboot/.private/home/$USER/$HOSTNAME-show-tech-support.tar
echo "Tech Support data collection complete - stage 2 of 2 complete"
echo " "
echo "File saved as /tftpboot/.private/home/$USER/$HOSTNAME-tech-support.tar.gz"
#
# Run this script
# bash <scriptname>
#