1.

      1. A user starts an STA to connect to the company’s new 802.11N network. The upgrade happened just over the weekend so the user needs to get the passkey to the network. The user emails the IT department and they reply with the proper passkey. So the user re-opens the STA to input the passkey, but can’t find the wireless AP in the list; meanwhile the lady across the hall can get access. What can be the cause?

      a. The IT department gave the user the wrong passkey so they must get the correct one.

      b. The IT department hasn’t activated the cell yet.

      c. The IT department has disabled SSID broadcasting and the user must request that as well.

      d. The End user needs to tell the wireless card to not connect to the old network, then they can connect to the new AP.