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- General Business Terms and customer information
- TeamSpeak Systems GmbH
- I. General Business Terms
- 1. Scope
- 1.1. These General Business Terms (hereinafter referred to as "General
- Business Terms" - German abbreviation - AGB]) shall apply to all contracts
- between TeamSpeak Systems GmbH, Soiernstr. 1, 82494 KrĂźn, entered in the
- register of companies of Munich County Court under the register number HRB
- 172523 (hereinafter referred to as "TeamSpeak") and the customer concerning
- the services offered via the websites of TeamSpeak which can be called
- under the domains teamspeak.com, teamspeakusa.com and myteamspeak.com
- (hereinafter the first and the second one referred to as "TeamSpeak.com"
- and the last one referred to as "Myteamspeak.com"; all of them jointly
- referred to as "TeamSpeak Websites").
- 1.2. These General Business Terms shall also apply to all future services
- or offers to the customer, even if they are not agreed separately once
- again.
- 1.3. Deviating, additional General Business Terms of the customer or which
- contradict these General Business Terms will not be accepted by TeamSpeak
- so that these will not be included in the contract. This shall not apply if
- TeamSpeak has approved the inclusion of the customer's General Business
- Terms.
- 2. Capacity as an entrepreneur
- 2.1. All offers of TeamSpeak against payment are exclusively directed at
- entrepreneurs within the meaning of Section 14 BGB [German Civil Code],
- which order and use the services of TeamSpeak within the framework of their
- independent, professional or commercial activity
- 2.2. TeamSpeak will check the customer's capacity as an entrepreneur before
- conclusion of the contract concerning services against payment.
- 2.3. An entrepreneur is each natural person or legal entity or a
- partnership with legal capacity, which acts while performing its commercial
- or independent professional activity upon conclusion of a legal
- transaction, here thus the conclusion of the contract with TeamSpeak.
- 2.4. A consumer is each natural person, who concludes a legal transaction,
- here thus the conclusion of a contract with TeamSpeak, for purposes, which
- can mainly neither be attributed to their commercial, nor their independent
- professional activity.
- 2.5. Non-commercial grouping within the meaning of these General Business
- Terms is each grouping of consumers or each legal entity, whose business
- activity does not serve to generate profits, in particular legal entities,
- which pursue a non-profit-making corporate purpose.
- 3. Scope of contract
- 3.1. TeamSpeak is the provider of the software solutions "TeamSpeak 3" and
- "TeamSpeak 3 Software Development Kit" (hereinafter referred to as
- "software solutions"), which enable the customer to communicate with third
- parties by speech or text as well as to exchange files.
- 3.1.1 The software solution "TeamSpeak 3" enables the customer to
- communicate with third parties by sharing its TeamSpeak-Server address
- with said third parties. The number of third parties, to which the
- communication channels can be made available, depends on the licensing
- by the customer
- 3.1.2 The software solution "TeamSpeak 3 SDK" represents a solution for
- the integration of the technical solution for the voice transmission
- and other functions such as Filetransfer, chat function, etc. in own
- software solutions of the customer.
- 3.2. The software solutions are offered through the following licence
- models:
- 3.2.1 "Unlicensed": Under the licence model "Unlicensed" the software
- solutions "TeamSpeak 3" and its previous version "TeamSpeak 2" can be
- used free of charge. The use of the software solution "TeamSpeak 2" is
- limited to the use of a maximum of two virtual servers with up to 1000
- slots, the use of the software solution "TeamSpeak 3" to a virtual
- server with up to 32 slots. The use is carried out unlimited from the
- point of view of time. No feedback is given by the virtual server to
- TeamSpeak. The licence model "Unlicensed" is exclusively available to
- non-commercial groupings and consumers.
- 3.2.2 "Non-Profit" (hereinafter referred to as "NPL"): Under the
- licence model "NPL" the software solution "TeamSpeak 3" can be used
- free of charge. The use is limited here to two virtual servers with up
- to 512 slots. The duration of the licence is 6 months. A sub-licensing
- of slots and virtual servers to third parties is not permitted. The
- licence model "NPL" is exclusively available to non-commercial
- groupings and consumers.
- 3.2.3 Annual Activation/ Single Server" (hereinafter referred to as
- "AAL"): Under the licence model "AAL" the software solution "TeamSpeak
- 3" can be used against payment. The use is carried out, depending on
- the licensing chosen by the customer, between a virtual server with up
- to 32 slots up to 2 virtual servers with up to 1024 slots. The duration
- of the licence is one year. A sub-licensing of sots and virtual servers
- to third parties is not permitted.
- 3.2.4 "Authorized TeamSpeak Hosting Provider" (hereinafter referred to
- as "ATHP"): Under the licence model "ATHP" the software solution
- "TeamSpeak 3" can be used against payment to an unlimited extent and
- virtual servers and slots can be sublicensed to third parties. The
- duration of the licence is one year.
- 3.2.5 Software Development Kit (hereinafter referred to as "SDK"):
- Under the licence model "SDK" the software solution "TeamSpeak 3 SDK"
- can be used against payment for the purpose of integration into own
- software solutions of the user. The conditions of the licence model
- "SDK" shall be individually adjusted to the needs of the user and
- agreed.Â
- 3.3. TeamSpeak also mediates server places through TeamSpeak.com, which are
- offered by third party providers.
- 3.4. TeamSpeak provides to the customer via TeamSpeak.com the TeamSpeak
- Software Client (herein after referred to as âClientâ). The client is
- provided for the operating systems Windows, Linux and macOS as well as for
- mobile devices (iOs or Android).
- 3.5. TeamSpeak operates a forum via TeamSpeak.com that enables the customer
- to publish contributions regarding the services of TeamSpeak, in particular
- questions, suggestions and assessments on TeamSpeak.com in the "Community"
- zone.
- 3.6. The customers additionally have the possibility to upload own software
- programmes onto the TeamSpeak websites, which are compatible with the
- software solutions of TeamSpeak (hereinafter referred to as "Add-ons") and
- to offer these to third parties for downloading as well as to download the
- Add-ons offered by third parties via TeamSpeak.com.
- A. Conclusion of Contract
- 4. Conclusion of the contract with the acquisition of licences for the software
- 4.1. A contract will be concluded with TeamSpeak concerning the software
- solutions of these General Business Terms as described below:
- 4.1.1 "Unlicensed": The contract concerning the free use of the licence
- model "Unlicensed" shall be concluded by the downloading of the
- respective software solution by the customer and the fact that the
- software solution is made available by TeamSpeak.
- 4.1.1.1 For this purpose, the customer will press the button on
- TeamSpeak.com with the inscription "Licensing Overview" and
- subsequently the button displayed under the description of the
- licence model "Unlicensed" with the inscription "Download".
- 4.1.1.2 The customer has the possibility to download and use the
- software solution without registering or otherwise having to send
- data to TeamSpeak.
- 4.1.1.3 A binding contract will be concluded between TeamSpeak and
- the customer concerning the use of the software solution in the
- licence model "Unlicensed" when the software solution is
- downloaded.
- 4.1.2 "NPL": The contract concerning the free use of the licence model
- "NPL" shall be concluded as follows:
- 4.1.2.1 The customer will press the button with the inscription
- "Licensing Overview" and subsequently the button displayed under
- the description of the licence model "NPL" with the inscription
- "Register" on TeamSpeak.com.
- 4.1.2.2 The customer will press the button on the displayed
- overview with the inscription "Continue to NPL Application." and
- confirm the existence of the pre-requisites of a non-commercial
- grouping or the capacity as a consumer by pressing the button with
- the inscription "Continue". It will additionally confirm the
- licence conditions and these General Business Terms by pressing the
- button with the inscription "I agree".
- 4.1.2.3 By pressing the "Submit" button the customer will send an
- offer for the conclusion of the contract concerning the licence
- model "NPL" to TeamSpeak. Before pressing the button with the
- inscription "Submit" the customer has the possibility to delete or
- correct its input or to also interrupt the process by pressing the
- "Back" button of its browser at all times.
- 4.1.2.4 The customer will receive a confirmation e-mail from
- TeamSpeak to the e-mail address entered during the registration
- process, which confirms the receipt of the customer's offer by
- TeamSpeak. A contract will not be concluded with the receipt of
- this confirmation e-mail by the customer.
- 4.1.2.5 TeamSpeak shall accept the offer of the customer by making
- the software solution available for downloading. A binding contract
- concerning the use of the software solution in the licence model
- "NPL" is hereby concluded between TeamSpeak and the customer.
- 4.1.2.6 The customer will receive a confirmation e-mail from
- TeamSpeak to the e-mail address entered during the registration
- process, in which the essential contents of the concluded contract
- are summarised. The General Business Terms will also be sent to the
- customer with this confirmation e-mail.
- 4.1.3 "AAL": The contract concerning the use of the licence model "AAL"
- against payment will be conclude as follows:
- 4.1.3.1 The customer registers for a customer account for
- TeamSpeak.com: The customer presses the button with the inscription
- "Sales" and subsequently the button with the inscription "Continue
- to register for an account." It will complete the displayed
- registration form and send this by pressing the button with the
- inscription "Register".
- 4.1.3.2 The customer will receive an overview of the data entered
- by it and will be given the possibility to correct or delete these
- after pressing the button with the inscription "Modify" or to also
- discontinue the registration process by closing the browser window
- or pressing the "Back" button of the browser.
- 4.1.3.3 When pressing the button with the inscription "Confirm" the
- customer submits a binding offer for the conclusion of a contract
- concerning the opening of its customer account
- 4.1.3.4 TeamSpeak shall send a confirmation e-mail to the customer
- with a confirmation link and a password.
- 4.1.3.5 TeamSpeak will display the licence models offered to the
- customer in the customer area of its customer account. With this
- display TeamSpeak submits a binding offer for the conclusion of a
- contract with the customer concerning the displayed licence models.
- 4.1.3.6 The customer will select the licence "TeamSpeak 3 Annual
- Activation License" requested by it in its customer account and
- press the button with the inscription  âAddâ. By pressing the
- button âAddâ the customer accepts the offer of TeamSpeak for the
- conclusion of the contract and a binding contract will be concluded
- regarding the use of the software solution in the licence model
- "AAL".
- 4.1.3.7 The customer will receive a confirmation e-mail from
- TeamSpeak to the e-mail address entered during the registration
- process, in which the essential contents of the concluded contract
- are summarised.Â
- 4.1.4 "ATHP": The contract concerning the use of the licence model
- "ATHP" against payment shall be concluded as follows:
- 4.1.4.1 The customer will register for a customer account for
- TeamSpeak.com. The steps of the registration are oriented to
- Subclauses 4.1.3.1 to 4.1.3.4 of these General Business Terms.
- 4.1.4.2 The customer will select the licence "TeamSpeak 3 ATHP
- Application" requested by it in its customer account and press the
- button with the inscription âAddâ. An invoice for the $50 USD
- application fee will be generated. Once the customer has paid the
- application fee, TeamSpeak will send an e-mail to the customer with
- instructions to complete the application process (as described
- below).
- 4.1.4.3 The customer sends to TeamSpeak the completed application
- form, the signed licence agreement, a copy of the personal identity
- card or passport of a person, who is entitled to representation as
- well as the application for trade registration or a business
- licence or any other document which identifies the customer as an
- entrepreneur within the meaning of clause 2.3 of this General
- Business Terms. The documents will be sent to TeamSpeak by e-mail
- to the e-mail address athps@teamspeak.com or by fax to the fax
- number +1-619-600-0676. With the sending of the aforementioned
- documents the customer submits a binding offer for the conclusion
- of a contract.
- 4.1.4.4 TeamSpeak will send a confirmation e-mail to the customer
- to the e-mail address deposited in the customer account, which
- confirms the receipt of the customer's offer. A contract will not
- be concluded with the receipt of this confirmation e-mail.
- 4.1.4.5 TeamSpeak will accept the offer of the customer by making
- the software solution available for downloading in the customer
- area of the customer account. A binding contract will be concluded
- between the customer and TeamSpeak concerning the use of the
- software solution in the licence model "ATHP" when the software
- solution is made available.
- 4.1.4.6 The customer will receive a confirmation e-mail from
- TeamSpeak to the e-mail address entered within the framework of the
- registration, in which the essential contents of the concluded
- contract are summarised.Â
- 4.1.5 "Software Development Kit" (hereinafter referred to as "SDK"):
- The contract concerning the use of the licence model "SDK" against
- payment shall be concluded by the individual contract concluded with
- the customer.
- 4.1.5.1 The customer will contact TeamSpeak by e-mail at the e-mail
- address ts3sdk@teampeak.com or bizdev@teamspeak.com or by telephone
- under the number +1-619-312-6255.
- 4.1.5.2 TeamSpeak will send an offer to the customer concerning the
- services requested by the customer in a text form to the e-mail
- address entered by the customer. With this e-mail TeamSpeak submits
- a binding offer for the conclusion of a contract at the conditions
- described in the e-mail.
- 4.1.5.3 A binding contract concerning the use of the licence model
- "SDK" will be concluded through the acceptance of the offer of
- TeamSpeak by the customer in a text form.
- 5. Conclusion of contract concerning the mediation of server places
- 5.1. The customer will be forwarded to the Internet presence of the third
- party provider via TeamSpeak.com.
- 5.2. A contract will be exclusively concluded between the customer and the
- respective third party in the event of the mediation of server places
- offered by a third party.
- 6. Conclusion of contract concerning the licensing of the client
- 6.1. A contract concerning the licensing of the client will be concluded as
- follows:
- 6.1.1 The customer will press the button with the inscription
- âDownloadâ on TeamSpeak.com. The customer will be directed to a
- sub-domain which shows all available versions of the Client (Windows,
- Linux and macOS as well as the versions for mobile devices).
- 6.1.2 The customer will select the version which fits to his needs and
- will press the button with the inscription âDownloadâ which is
- displayed next to the version he has chosen.Â
- 6.1.3 If the customer choses the versions Windows, Linux or macOS, by
- pressing the button âDownloadâ the customer submits a binding offer for
- the conclusion of the contract. A binding contract is concluded if and
- when the client is successfully downloaded.Â
- 6.1.4 If the customer choses a version for mobile devices, the customer
- will be directed to the internet-shop âApple AppStoreâ (iOS) or
- âAndroid Marketâ (Android). The customer gets the possibility to
- download the client within the terms and conditions of the provider of
- the respective shop. The customer should inform himself about these
- terms and conditions in the shop of the third-party provider.Â
- 7. Â Conclusion of contract concerning the upload and download of Add-ons
- 7.1. TeamSpeak only makes the platform available for the purpose of
- uploading and downloading Add-ons. The contract concerning the use of the
- respective Add-On shall be exclusively concluded between the customer,
- which uploads the Add-On and the customer, which downloads the Add-On.
- 7.2. In order to upload Add-ons the customer must register for a customer
- account as a Developer (hereinafter referred to as "Developer Account").
- 7.3. For this purpose, the customer will press the button with the
- inscription "MyTeamSpeak" and on the subsequently displayed subpage the
- button with the inscription "Register".
- 7.4. The customer will complete the displayed registration form with
- details of an e-mail address and a password and press the button with the
- inscription "Register".
- 7.5. TeamSpeak will send a confirmation e-mail to the customer with a
- confirmation link.
- 7.6. The customer will press the confirmation link contained in the e-mail
- and will be kept in its customer account under the menu item "Dashboard".
- 7.7. The customer will press the button in its customer account with the
- inscription "Become a developer". By entering its name and mobile phone
- number the customer completes a registration form and presses the button
- with the inscription "Send confirmation code".
- 7.8. TeamSpeak will send a confirmation code to the mobile phone number
- entered by the customer with a limited period of validity.
- 7.9. The customer will enter the confirmation code in the form field
- envisaged for this purpose and press the button with the inscription
- "Confirm".
- 7.10. In order to download Add-ons the customer does not have to register
- for a customer account. The downloading is made possible free of charge on
- the subpage "MyTeamSpeak" and without registration.
- 8. Conclusion of a contract with the use of the forum
- 8.1. The customer shall press the button with the inscription "Forum" and
- subsequently the button with the inscription "Register".
- 8.2. The customer will complete the registration form displayed after
- pressing the "Register" button.
- 8.3. After completing the registration form the customer will press the
- button with the inscription "Complete Registration". It can correct its
- data at all times until the "Complete Registration" button is pressed or
- discontinue the registration by closing its browser window or pressing the
- "Back" button of its browser.
- 8.4. The customer will receive a confirmation of receipt from TeamSpeak,
- which contains a confirmation link. This confirmation of receipt does not
- represent an offer for the conclusion of a contract by TeamSpeak, but
- merely serves to verify the customer's data.
- 8.5. The customer can press the confirmation link and then log-in to its
- customer account. When pressing the confirmation link the customer submits
- a binding offer concerning the free use of the forum.
- 8.6. With the provision of the customer account TeamSpeak accepts the offer
- of the customer so that a binding contract is concluded.
- Â
- B. Special terms for the aforementioned contracts
- 9. Licence fees for the software solutionsÂ
- 9.1. Licence fees within the framework of the licence model "ATHP":
- 9.1.1 A flat rate basic fee as well as use-based regular licence fees
- are to be paid for the use of the software solution in the licence
- model "ATHP".
- 9.1.2 The basic fee is a flat rate of 50 U.S. Dollars and will be due
- and payable one time upon conclusion of the contract.
- 9.1.3 The amount of the recurring licence fees for the granting of the
- licence in the licence model "ATHP" will be determined based on the
- actual use of the number of slots per calendar day. For this purpose
- the number of used slots by the virtual server will be transmitted
- daily to a server operated by TeamSpeak. The customer obligates towards
- TeamSpeak not to take any measures, which are suitable for preventing
- this transmission or for changing the transmission result. The regular
- licence fees will be due and payable ten workdays after receipt of the
- invoice by the customer.
- 9.1.4 A minimum licence fee shall be deemed as agreed between the
- customer and TeamSpeak. For the first year in which the licence is used
- this is the licence fee for a use of 200 used slots and for each
- further year in which the licence is used the licence fee for a use of
- 1000 used slots. If the minimum licence fee is not achieved the
- customer, nevertheless, has to pay licence fees in the amount of the
- minimum licence fee.
- 9.2. Subject to Subclause 9.1 of these General Business Terms or a
- deviating agreement between the customer and TeamSpeak the licence fees
- stated in the service specifications for the respective licence model shall
- be deemed as agreed.
- 9.3. TeamSpeak is entitled to change the licence fees within the framework
- of a further development of the software solutions or due to the adjustment
- to the market situation.
- 9.4. In the event of a price adjustment a list with the changed prices will
- be sent to the customer in a text form.
- 9.5. The customer has the possibility to terminate the licence agreement
- extraordinarily without notice within a deadline of four weeks beginning
- with the receipt of the notification described in Subclause 9.4 of these
- General Business Terms.
- 9.6. The customer has the possibility to object to the price adjustment
- within a deadline of four weeks beginning with the receipt of the
- notification described in Subclause 9.4 of these General Business Terms. In
- the event of an objection of the customer TeamSpeak is entitled to
- terminate the contract extraordinarily within a deadline of four weeks
- beginning with the receipt of the objection by TeamSpeak.
- 10. Price details and terms of payment concerning the licensing of the software
- solutions
- 10.1. All prices or price details stated by TeamSpeak shall always concern,
- even if an explicit currency detail is missing, US Dollar, insofar as not
- agreed otherwise between the parties.
- 10.2. All prices or price details shall be deemed plus the respective
- applicable value added tax as well as public duties, which possibly
- continue to be due.
- 10.3. Only the payment possibilities displayed under the menu item "Pay"
- are open to the customer with orders via TeamSpeak.com, whereby TeamSpeak
- explicitly reserves the right to refuse a payment method selected by the
- customer in the contractual offer.
- 10.4. In case of orders by telephone or orders sent by e-mail, fax or post
- the payment by bank transfer is agreed as payment in advance subject to a
- deviating agreement, whereby the remuneration of TeamSpeak will be due and
- payable upon conclusion of the contract, i.e. that the customer is obliged
- to pay the remuneration in advance.
- 10.5. In the event of the agreement of a payment by invoice the payment
- will be due and payable within fourteen days from the time when the invoice
- is received by the customer.
- 10.6. TeamSpeak is entitled to only carry out or provide still outstanding
- services against advance payment or provision of security if it becomes
- aware of circumstances after conclusion of the contract, which are suitable
- for substantially reducing the creditworthiness of the customer and through
- which the payment of the outstanding receivables of TeamSpeak by the
- customer from the respective contractual relationship (including from other
- individual orders) is jeopardised.
- 11. Termination of the contracts concerning the licensing of the software
- solutions
- 11.1. The contracts have the contractual term stated in the service
- specifications (hereinafter referred to as "minimum contractual term"),
- i.e.
- 11.1.1 The contract concerning the licence model "Unlicensed" has no
- fixed contractual term. The licence model can be used by the customer
- at all times as long as TeamSpeak offers this licence model.
- 11.1.2 The contract concerning the licence model "NPL" has a minimum
- contractual term of six months.
- 11.1.3 The contract concerning the licence model "AAL" has a minimum
- contractual term of twelve months.
- 11.1.4 The contract concerning the licence model "ATHP" has a minimum
- contractual term of twelve months.
- 11.1.5 The contract concerning the licence model "SDK" has the
- individually agreed minimum contractual term.
- 11.2. The licence agreement can be terminated by the customer at all times
- as of the end of the minimum contract term without adhering to a period of
- notice. TeamSpeak can terminate the licence agreement at all times by
- adhering to a period of notice in the amount of half the period of the
- minimum contractual term as of the end of the minimum contractual term.
- 11.3. The contract will be extended automatically by the minimum
- contractual term if none of the parties terminates the contract as of the
- end of the minimum contractual term. With the licence model "NPL" the
- contract will only be extended automatically if the customer has used the
- software solution within a period of one month before termination of the
- minimum contractual term; otherwise the contract will end automatically
- with the termination of the minimum contractual term.
- 11.4. The right of both parties to the extraordinary termination shall
- remain unaffected.Â
- 11.5. An extraordinary right of termination for TeamSpeak shall in
- particular exist,
- 11.5.1 if the customer is in default with two consecutive invoices
- regarding the licence payment.
- 11.5.2 if the customer repeatedly falls short of the minimum licence
- fee with a contract concerning the licence model "ATHP".
- 11.5.3 if, despite a warning, the customer repeatedly breaches its
- obligations from the licence agreement, including these General
- Business Terms, and the breaches are not insignificant.
- 11.5.4 if the customer, despite a warning by TeamSpeak, repeatedly
- breaches its main obligation under this contract and is responsible for
- the breach.
- 11.5.5 if the customer has selected the licence models "Unlicensed" or
- "NPL" without having the capacity as a consumer or non-commercial
- grouping or this capacity has subsequently ceased to exist. In this
- case the right is reserved to assert damages.
- 11.6. Each termination requires a text form.
- 12. Obligations of the customer concerning the use of the client
- 12.1. The customer has the obligation and responsibility to make use of
- data backups at sufficient intervals. TeamSpeak assumes no responsibility
- for any loss of data resulting from a breach of this obligation. This does
- not apply if TeamSpeak is responsible for the breach.
- 12.2. The customer shall make use of virus protection following the latest
- technical standards.
- 12.3. Standard software upgrades are free of charge, if and when they
- become available. The customer has the responsibility to install client
- upgrades promptly after publication. Otherwise the usability of the client
- may be restricted.
- 13. Termination of the contracts concerning the client
- 13.1. The customer is entitled to terminate this agreement at any time by
- removal of the client from all devices.Â
- 13.2. The mutual right for premature extraordinary termination (also
- without previous notice) remains unaffected
- 13.3. Any termination requires the immediate removal of the client.
- 14. Publication of contributions in the forum
- 14.1. The registered customer has the possibility to publish contributions
- via the customer area of its customer account in the "Forum" zone on
- TeamSpeak.com.
- 14.2. For the purpose of publishing a new contribution the customer will
- upload the contribution by pressing the "Post New Thread" button . When
- replying to the contribution of another customer the customer will press
- the button with the inscription "Reply To Thread" in order to publish its
- reply contribution. The contribution will be transmitted to TeamSpeak
- hereby and published by TeamSpeak on TeamSpeak.com.
- 14.3. TeamSpeak does not check the contributions before publication. In the
- event of a reference to the unlawful nature of a contribution TeamSpeak
- explicitly reserves the right to delete individual contributions.
- 14.4. The customer undertakes towards TeamSpeak not to publish any
- contributions, which violate the laws of the Federal Republic of Germany or
- infringe the rights of third parties.
- 14.5. The customer shall indemnify TeamSpeak from all rights of third
- parties, which these assert against TeamSpeak owing to the publication of
- contributions on TeamSpeak.com by the customer. Subject to the approval of
- the customer TeamSpeak will not submit any acknowledgements or other
- legally relevant declarations, which substantiate the asserted claims of
- the third party.
- 14.6. The indemnification obligation described in Subclause 14.5 of these
- General Business Terms shall cease to apply if the circumstances which
- substantiate the claims of the third party are verifiably due to a grossly
- negligent or wilful misconduct of TeamSpeak.
- 14.7. TeamSpeak undertakes to inform the customer immediately of the filing
- of actions against it or the assertion of claims and to give it the
- possibility to take over the legal defence.
- 15. Termination of the user account for the forum
- 15.1. The customer has the possibility to have its customer account deleted
- by TeamSpeak at all times. For this purpose the customer will send the
- deletion request to TeamSpeak in a text form. A termination is also
- possible towards a moderator of the forum in a text form. TeamSpeak will
- delete the customer's forum account immediately after receipt of the
- termination. Contributions published by the customer can be deleted or
- anonymised at the discretion of TeamSpeak. The contract concerning the use
- of the customer account will end with the deletion.
- 15.2. TeamSpeak is entitled to terminate the contract concerning the use of
- the customer account at all times by adhering to a period of notice of
- three months to the end of the quarter of a calendar year.
- 15.3. The right to the extraordinary termination of both parties shall
- remain unaffected. A right to the extraordinary termination shall in
- particular exist if the customer, despite a warning, repeatedly breaches
- its obligations from Subclause 14.4 of these General Business Terms and the
- breach is not insignificant.
- 15.4. Each termination shall require a text form.
- 16. Publication of Add-ons
- 16.1. If the customer is registered as a Developer it has the possibility
- to upload Add-ons and therefore offer these to third parties for download
- free of charge
- 16.2. In order to upload Add-Ons the customer will press the button with
- the inscription "Upload Add-ons" in the customer area of its customer
- account.
- The customer will transmit the Add-ons uploaded to it by pressing the
- button with the inscription "Add Addon" to TeamSpeak.
- 16.3. TeamSpeak publishes the Add-ons on "MyTeamSpeak".
- 16.4. TeamSpeak does not check the uploaded Add-ons before publication. In
- the event of a reference to the unlawful nature of an Add-On TeamSpeak
- explicitly reserves the right to delete individual contributions.
- 16.5. The customer undertakes towards TeamSpeak not to publish any Add-ons,
- which violate the laws of the Federal Republic of Germany or infringe the
- rights of third parties.
- 16.6. The customer shall indemnify TeamSpeak from all rights of third
- parties, which these assert against TeamSpeak owing to the publication of
- Add-ons on TeamSpeak.com by the customer. Subject to the approval of the
- customer TeamSpeak will not submit any acknowledgements or other legally
- relevant declarations, which substantiate the asserted claims of the third
- party.
- 16.7. The indemnification obligation described in Subclause 16.6 of these
- General Business Terms shall cease to apply if the circumstances which
- substantiate the claims of the third party are verifiably due to a grossly
- negligent or wilful misconduct of TeamSpeak.
- 16.8. TeamSpeak undertakes to inform the customer immediately of the filing
- of actions against it or the assertion of claims and to give it the
- possibility to take over the legal defence.
- 17. Termination of the customer account as a Developer
- 17.1. The customer has the possibility to have its customer account as
- Developer deleted by TeamSpeak at all times. For this purpose the customer
- will send the deletion request to TeamSpeak in a text form. TeamSpeak will
- delete the customer's Developer account immediately after receipt of the
- termination. Add-ons published by the customer will also be deleted
- immediately. With the deletion the contract will end concerning the use of
- the Developer account.
- 17.2. TeamSpeak is entitled to terminate the contract concerning the use of
- the Developer account at all times by adhering to a period of notice of
- three months to the end of the quarter of a calendar year.
- 17.3. The right to the extraordinary termination of both parties shall
- remain unaffected. A right to the extraordinary termination shall in
- particular exist if the customer, despite a warning, repeatedly breaches
- its obligations from Subclause 16.5 of these General Business Terms and the
- breach is not insignificant.
- 17.4. Each termination shall require a text form.
- Â
- C. General terms
- 18. Warranty
- 18.1. The statutory warranty rights shall apply to consumers.
- 18.2. The following provisions will apply towards entrepreneurs:
- 18.2.1 The warranty rights of the customer shall become statute-barred
- within one year. This shall not apply to culpably caused damages that
- can be attributed to TeamSpeak from the injury to life, the body or the
- health and damages caused by gross negligence or wilful intent or
- fraudulent intent as well as with claims for recourse according to
- Sections 478, 479 BGB.
- 18.2.2 A warranty on the part of TeamSpeak is excluded insofar as the
- defect was suffered due to circumstances, which TeamSpeak caused at the
- explicit request of the customer.
- 18.2.3 The liability for damages, irrespective of fault, for initial
- defects according to Section 536a Par. 1 BGB is excluded.
- 19. Liability
- 19.1. TeamSpeak shall be liable in all cases of contractual and
- non-contractual liability in case of wilful intent and gross negligence
- according to the statutory provisions.
- 19.2. In other cases TeamSpeak shall only be liable - insofar as not
- otherwise regulated in Subclause 19.3 of these General Business Terms -
- with a breach of a contractual obligation, the fulfilment of which makes
- the proper execution of the contract possible at all and on the compliance
- with which the customer may therefore, as a rule, rely upon (so-called
- cardinal obligation). The liability of TeamSpeak is excluded in all other
- cases, subject to the regulation in Subclause 19.3 of these General
- Business Terms.
- 19.3. Insofar as TeamSpeak is fundamentally liable according to Subclause
- 19.1 of these General Business Terms, this liability is limited to damages,
- which TeamSpeak foresaw as a possible consequence of a breach of contract
- upon conclusion of the contract or should have foreseen when applying the
- customary care and attention. Indirect damages and follow-up damages, which
- are the consequence of defects to the service by TeamSpeak, are in addition
- only capable of compensation insofar as such damages can typically be
- expected with the use of the service as intended.
- 19.4. The liability of TeamSpeak for damages from the injury to life, the
- body or the health and according to the German Product Liability Act shall
- remain unaffected by the aforementioned liability limitations and
- exclusions.
- 20. Offsetting, rights of retention and assignment
- 20.1. The customer is only entitled to offset against claims against
- TeamSpeak, which have been declared final and binding or are undisputed.
- The same shall apply to the assertion of rights of retention.
- 20.2. The assignment of claims against TeamSpeak to third parties is only
- possible with the written consent of TeamSpeak. This shall in particular
- also apply to an assignment of the licence granted by TeamSpeak to third
- parties.
- 21. Text form
- 21.1. Addendums and amendments to the reached agreements between TeamSpeak
- and the customer including these General Business Terms shall require a
- text form in order to be valid.
- 21.2. With the exception of managing directors or authorized signatories
- the employees of TeamSpeak are not entitled to reach oral agreements, which
- deviate from these regulations.
- 22. Applicable law and place of jurisdiction
- 22.1. German law will apply. With consumers this choice of law will only
- apply insofar as the protection granted by mandatory provisions of the law
- of the state of the consumer's customary place of above is not withdrawn
- hereby (principle of favourability).
- 22.2. The place of performance for all services from the business
- relationships existing with TeamSpeak as well as the place of jurisdiction
- is the registered seat of TeamSpeak, insofar as the user is not a consumer,
- but a merchant, legal entity under public law or special fund under public
- law. The same shall apply if the user does not have a general place of
- jurisdiction in Germany or the EU or the place of residence or customary
- place of abode is not known at the time when the action is filed. The
- authorization to also bring the matter before the court at another
- statutory place of jurisdiction, shall remain unaffected hereby.
- 22.3. The provisions of the UN Convention on Contracts for the
- International Sale of Goods will explicitly not apply.
- Â
- II. Customer information
- 1. Identity of the provider
- TeamSpeak Systems GmbH
- Soiernstr. 1
- 82494 KrĂźn
- Phone: +49-8825-920-2000
- E-mail: info@teamspeak.com
- 2. Information regarding the conclusion of the contract
- The technical steps for the conclusion of the contract, the conclusion of the
- contract itself and the possibilities for correction are carried out according
- to clause B. of the General Business Terms (Part I).
- 3. Contractual language, storage of contractual text
- The contractual language is German.
- The full contractual text is not stored by TeamSpeak. Before sending the
- respective offer the offer data can be printed out or stored electronically
- through the print function of the browser. With the acceptance of the offer by
- TeamSpeak the contractual data, the information stipulated by law with distance
- selling contracts and the General Business Terms will be sent to the user by
- e-mail once again.
- 4.Essential features of the goods and services
- The essential features of the goods and services can be found in the service
- specifications and the supplementary details on TeamSpeak.com.
- 5.Prices and payment modalities
- All prices and payment modalities can be seen during the conclusion of the
- respective contract as well as above in the General Business Terms (Part I.).
- 6.Statutory right to liability for defects
- The statutory rights to liability for defects shall exist towards consumers.
- 7.Term of contract, termination
- You can find information relating to the term of the contract as well as the
- terms and conditions for the termination in the respective service
- specifications as well as in B. of the General Business Terms.
- Privacy statement
- TeamSpeak Systems GmbH
- 1. Scope
- 1.1 Please find information below concerning the collection, storage and
- processing of personal data when using the websites operated by TeamSpeak
- Systems GmbH under the domains teamspeak.com, teamspeakusa.com and
- myteamspeak.com (hereinafter the first and the second one referred to as
- "TeamSpeak.com" and the last one referred to as "Myteamspeak.com"; all of
- them jointly referred to as "TeamSpeak Websites"), especially but not
- restricted to the download of the software solutions "TeamSpeak 3" and
- "TeamSpeak 3 Software Development Kit" (hereinafter referred to as
- "software solutions"), download and use of the TeamSpeak Software Client
- (for PC or for mobile devices), participation in the forum as well as the
- down- and upload of own software programmes onto the TeamSpeak websites,
- which are compatible with the software solutions of TeamSpeak (hereinafter
- referred to as "Add-ons") as well as rent of servers.
- 1.2 Personal data are all data, which can refer back to you personally,
- i.e. could be associated with your person. These are in particular name,
- e-mail address, address, telephone number, user behaviour, IP address, etc.
- 2. Service provider
- 2.1 The service provider according to Section 13 German Telemedia Act and
- the responsible body according to Section 3 Par. 7 Federal Data Protection
- Act is TeamSpeak Systems GmbH, Soiernstr. 1, 82494 KrĂźn, entered in the
- register of companies of Munich County Court under the register number HRB
- 172523 (hereinafter referred to as "TeamSpeak").
- 2.2 The TeamSpeak Websites contain links, by activating which you will be
- forwarded to the websites of third parties. TeamSpeak explicitly points out
- that in this case you must inform yourself on the linked website about the
- collection, storage and processing of personal data by the third party
- provider, as TeamSpeak has no influence on such a process.
- 3. Information
- 3.1 You are entitled to request detailed information from TeamSpeak at all
- times regarding the data stored and processed relating to your person as
- well as their origin, the purpose of the storage and processing as well as
- the recipients or categories of recipients, to whom these data are
- forwarded.
- 3.2 Please direct the enquiry for information by e-mail to
- privacy@teamspeak.com.
- 4. Revocation
- 4.1 You can revoke your consent to the storage, collection and processing
- of your personal data at all times.
- 4.2 Please send your revocation by e-mail to privacy@teamspeak.com or by
- e-mail, telephone, post or fax to the contact details stated in the imprint
- of the TeamSpeak Websites.
- 5. Use of cookies
- 5.1 Cookies are stored on your computer when using the TeamSpeak Websites,
- even if the TeamSpeak Websites are used purely for informational purposes.
- 5.2 Cookies are small text files, which are stored on your hard disk drive,
- allocated to the browser used by you, are stored and through which certain
- information is conveyed to the agency, which places the cookie. Cookies
- cannot carry out any programme and, above all, not transmit any viruses to
- your computer either. Cookies serve in particular to design the TeamSpeak
- Websites more user-friendly.
- 5.3 If you have a user account for the TeamSpeak Websites , cookies in
- particular serve to identifying you for follow-up visits to the TeamSpeak
- Websites. This prevents that you must log-in once again for each visit.
- 5.4 The TeamSpeak Websites use the following types of cookies:
- * Transient cookies, i.e. with temporary use
- * Persistent cookies, i.e. with time-limited use
- * Third party cookies, i.e. cookies of third party providers
- 5.5 Transient cookies will be deleted as soon as you close your browser.
- These shall in particular include the so-called session cookies. Session
- cookies store a session-ID, with which the enquiries of your browser can be
- allocated to the session so that your computer can be recognised again by
- the system when you return to the TeamSpeak Websites. As soon as you
- log-out or close your browser, all session cookies will be deleted
- automatically.
- 5.6 Persistent cookies will only be deleted after a duration that depends
- on the respective cookie, which goes beyond the session, however no later
- than two months after the cookie was set. You can delete these cookies
- yourself at all times in the security settings of your browser.
- 5.7 In your browser settings, you can adjust the use of cookies
- individually and also prevent this completely. You can also completely
- prevent the use of third party cookies. In this case it is, however,
- possible that you will not be able to use all functions of the TeamSpeak
- Websites.
- 5.8 The information stored via cookies will be stored separately from your
- other personal data and not linked with such data.
- 5.9 TeamSpeak points out that the third party providers, which collect data
- by using cookies, also use data regarding the use of the TeamSpeak Websites
- for user-generated advertising on other websites. TeamSpeak has no
- influence on this data collection.
- 6. Informational use of the TeamSpeak Websites
- 6.1 In case of a purely informational use of the TeamSpeak Websites,
- TeamSpeak will only collect the data transmitted by your browser, these
- are:
- * Your IP address
- * Date, time and duration of your visit to the respective website of the
- TeamSpeak Websites
- * Your user behaviour, i.e. your visit to the TeamSpeak Websites,
- subpages of the TeamSpeak Websites as well as the order of your visits,
- clicks carried out as well as time spent on individual pages and
- subpages
- * Time zone difference to the Greenwich Mean Time
- * The access status / http-status code
- * Concretely transmitted data volumes
- * Operating system and its interface
- * Browser as well as language and version of the browser software
- * The website, from which the request comes
- When using a mobile device for visiting the TeamSpeak Websites the
- following data will be additionally stored:
- * Type of mobile device and its settings
- * Your location, from where you are accessing the TeamSpeak Websites
- 6.2 A purely informational use of the TeamSpeak Websites exists if you do
- not register for a customer account or a forum account, do not make any
- enquiry via the TeamSpeak Websites, nor download the software solutions or
- the TeamSpeak Software Client or send any other information regarding your
- person to TeamSpeak either.
- 7. Data collection when acquiring licences for the software solutions via
- TeamSpeak.com
- 7.1 If you acquire licences for the software solutions via the TeamSpeak
- Websites, you must create a customer account. An order without an existing
- or a customer account that is to be newly created is not possible.
- 7.2 When registering for a user account your data given during the
- registration process - subject to a deletion of your user account by
- TeamSpeak that can be carried out at all times upon request by you - will
- be stored.
- 7.3 The data transmitted by you will, in particular, be used for the mutual
- fulfilment of the contract. For this purpose, your data will, if
- applicable, also be forwarded to the partner that is required in order to
- fulfil the contract. This is, for example, the payment service provider Pay
- Pal Inc., 2211 North First Street, 95131 San JosĂŠ, California, USA
- (hereinafter referred to as "PayPal"). You will find further information
- relating to the forwarding of your personal data to third parties under
- Subclause 11 of this privacy statement.
- 7.4 TeamSpeak additionally uses your personal data for the purpose of
- marketing and advertising for the services of TeamSpeak. However, without
- your separate consent information will only be send to you for this purpose
- relating to services of TeamSpeak, which are similar to the services used
- by you.
- 7.5 You have the possibility to have your customer account deleted by us at
- all times by sending a corresponding request to the e-mail address
- privacy@teamspeak.com or the data provided in the imprint of the TeamSpeak
- Websites. If your user account is deleted at your request your data will be
- deleted immediately, as soon as they are no longer required for the mutual
- fulfilment of the contract and TeamSpeak is not legally obliged to store
- that data.
- 7.6 In order to prevent unauthorized accesses of third parties to your
- personal data, in particular financial data, the order process will be
- encrypted per SSL technology.
- 8. Download of the TeamSpeak Software
- 8.1 Download of the TeamSpeak Client Software
- * If you choose a version for mobile devices, you will be directed to the
- internet-shop âApple AppStoreâ (iOS) or âAndroid Marketâ (Android). The
- third party provider may collect, store and process your personal data.
- Please inform yourself about the collection, storage and processing of
- data by the third part provider, as TeamSpeak has no influence on such
- a process.
- * During the download process TeamSpeak itself does not collect, store
- and process personal data in addition to that stated before. Subclauses
- 5 and 6 and 7.2 until 7.6 of this privacy statement apply accordingly.
- * If you choose to download a version of the TeamSpeak Software Client
- for PC Subclauses 5, 6 and 7.2 until 7.6 of this privacy statement
- apply accordingly. TeamSpeak does not collect, store and process any
- additional personal data from you.
- 8.2 Download of the TeamSpeak Server Software
- * By downloading TeamSpeak Server software via Docker, the third part may
- collect, store and process personal data. Please inform yourself about
- the collection, storage and processing of data by the third party
- provider, as TeamSpeak has no influence on such a process.
- * During the download process TeamSpeak itself does not collect, store
- and process personal data in addition to that stated before. Subclauses
- 5 and 6 and 7.2 until 7.6 of this privacy statement apply accordingly.
- * If you choose to download a version of the TeamSpeak Software Server
- for PC Subclauses 5, 6 and 7.2 until 7.6 of this privacy statement
- apply accordingly. TeamSpeak does not collect, store and process any
- additional personal data from you.
- 9. Special terms for the use of the TeamSpeak Software Client (PC)
- 9.1 In the event of using the TeamSpeak Software Client TeamSpeak for PC
- TeamSpeak possibly collects, stores and processes the following data:
- * IP address
- * Used operation system and type (32 or 64 bit)
- * Data about your behavior (particularly clicks, used menus)
- * Crash report, if sent by the you (program line, incident, basic data of
- computer hardware used)
- 9.2 TeamSpeak uses this data exclusively for quality assurance as well as
- further development of the software solutions and the TeamSpeak Software
- Client. The data mentioned above under Subclause 9.1 of this Privacy
- Statement will not be combined with other personal data stored about you.
- The data will be anonymized immediately for further use.
- 9.3 If you do not agree with the collection, storage and processing of the
- data mentioned under clause 9.1 of this Privacy Statement you can change
- the status in the field âanonymous statisticsâ (following the menu items
- Settings - Options - Applications).
- 9.4 You can revoke your consent to collect, store and process the data
- mentioned under clause 9.1 of this Privacy Statement at all times. Please
- send your revocation by e-mail to privacy@teamspeak.com or by e-mail,
- telephone, post or fax to the contact details stated in the imprint of the
- TeamSpeak Websites. All personal data, which can refer back to you
- personally, will be deleted without undue delay.
- 9.5 The sending of a crash-report is subject to your separate consent which
- will be queried separately before you can send the report. You are not
- obligated to send a crash-report. If you send a crash-report, clause 9.2
- and 9.4 of this Privacy Statement apply accordingly.
- 10. Server rent
- 10.1 TeamSpeak itself does not collect, store and process any personal data
- in addition to that stated before. Subclauses 5, 6 and 7.2 and 7.6 of this
- privacy statement apply accordingly.
- 10.2 TeamSpeak has no influence on the collection, storage and processing
- of your personal data by the lessor. Please inform yourself about the
- collection, storage and processing of data by the lessor.
- 10.3 If you rent a server of a third party, this contract is just mediated
- by TeamSpeak.
- 11. Use of the forum
- 11.1 The forum can be read without this requiring a registration. In this
- case it concerns a purely informational use of the TeamSpeak Websites (cf.
- in this respect Subclause 6 of this privacy statement).
- 11.2 In order to be able to actively participate in the forum you must
- register and create a forum account. A user name, a password, your date of
- birth and your e-mail address are to be entered with the registration. It
- is not compulsory to use a real name, a use under a pseudonym user name is
- possible.
- 11.3 We use the so-called Double-Opt-In-procedure for the registration,
- i.e. your registration is only completed when you have previously confirmed
- your registration via a confirmation e-mail sent to you for this purpose by
- clicking on the link contained therein. If your corresponding confirmation
- is not carried out promptly, your registration will be automatically
- deleted from our database.
- 11.4 The data entered by you with the registration are stored by us and
- linked with the contents published by you, which are also stored by
- TeamSpeak. These data are exclusively used in order to operate the forum
- and to process the contract concluded with you concerning the use of the
- forum.
- 11.5 You have the possibility to have your forum account deleted by us at
- all times by a corresponding request to the e-mail address
- privacy@teamspeak.com or the data stated in the imprint of Teamsspeak.com.
- In this case the personal data stored regarding your forum account will be
- deleted immediately as soon as they are no longer required for processing
- the contractual relationship concerning the use of the forum and we are not
- legally obliged to store said data either. Contributions published by you
- will be displayed anonymised under the marking "guest" after the successful
- deletion of your forum account
- 12. Up- and Downloading of Add-Ons
- 12.1 In order to be able to upload Add-Ons you must register for a customer
- account as a Developer (hereinafter referred to as "Developer Account").
- 12.1.1 During the registration you must submit your e-mail-address,
- your name and your phone number.
- 12.1.2 When registering for a developer account your data given during
- the registration process - subject to a deletion of your developer
- account by us that can be carried out at all times upon request by you
- - will be stored.
- 12.1.3 The data transmitted by you will, in particular, be used for the
- mutual fulfilment of the contract as well as the assertion of claims in
- the event that the Add-Ons uploaded by you violate the applicable Law
- or our General Business Terms.
- 12.1.4 TeamSpeak additionally uses your personal data for the purpose
- of marketing and advertising for the services of TeamSpeak. However,
- without your separate consent information will only be send to you for
- this purpose relating to services of TeamSpeak, which are similar to
- the services used by you.
- 12.1.5 You have the possibility to have your developer account deleted
- by us at all times by sending a corresponding request to the e-mail
- address privacy@teamspeak.com or the data provided in the imprint of
- the TeamSpeak Websites. If your user account is deleted at your request
- your data will be deleted immediately, as soon as they are no longer
- required for the mutual fulfilment of the contract and TeamSpeak is not
- legally obliged to store this data.
- 12.2 In order to download Add-Ons you do not have to register for a
- customer account. Subclauses 5 and 6 of this privacy statement apply
- accordingly.
- 13. Use of the online enquiry; order by e-mail, fax or telephone
- 13.1 You also have the possibility to contact TeamSpeak online via your
- customer account as well as by telephone and by e-mail.
- 13.2 The data sent or entered by you within the framework of such will be
- used in order to answer your enquiry and to contact you by telephone or by
- e-mail for this purpose and, if applicable, for the mutual fulfilment of
- the contract. If your data are also used for the purpose of the mutual
- fulfilment of the contract Subclauses 7.2 and 7.3 of this privacy statement
- shall apply accordingly.
- 14. Social networks and services of third parties
- 14.1 TeamSpeak uses social media plug-ins of the social networks Facebook,
- Google+, Twitter and YouTube on the TeamSpeak Websites.
- 14.2 No personal data will be transmitted to the providers of these
- plug-ins without you clicking on the button of a plug-in - irrespective of
- whether you place an order.
- 14.3 If you press the button of a plug-in personal data will be
- automatically transmitted to the provider of the plug-in and can be stored
- and used by that provider. Please note that this may be carried out
- overseas, i.e. in particular in the United States of America.
- 14.4 TeamSpeak has no full knowledge of the type and scope of the data
- collection and their use and processing and cannot exert any influence on
- such processes either.
- 14.5 If you activate a plug-in the plug-in provider will receive the
- information that you have activated this on the respective website of the
- TeamSpeak Websites or the corresponding subpage of the respective website
- from the TeamSpeak Websites. In addition, the information stated in
- Subclause 6 of this privacy statement will be transmitted to the plug-in
- provider. According to the own information of the plug-in provider in the
- case of Facebook only an anonymised IP address will be collected and
- transmitted in Germany.
- 14.5.1 The data collection and transmission described in Subclause 10.5
- of this privacy statement is carried out irrespective of whether you
- have a user account at the respective plug-in provider or not. If you
- have a user account at the respective plug-in provider and you are
- logged into this user account at the time, at which you click on the
- respective plug-in the data transmitted to the respective plug-in
- provider will be directly allocated to your user account. If you
- confirm the activated plug-in and e.g. link the page, the plug-in
- provider will also store this information in your user account and can
- also notify your contacts to the public. In order to prevent the
- allocation to your user account at the respective plug-in provider you
- should log-out from your user account at the respective plug-in
- provider before clicking the plug-in on the TeamSpeak Websites.
- 14.5.2 The respective plug-in provider stores the data transmitted to
- it, irrespective of whether you are also logged-in to your user account
- at the respective plug-in provider as a rule as user profiles, which
- are used for the following purposes:
- * Advertising suitable for the needs
- * Market research
- * Optimisation of the websites of the plug-in provider suitable for
- the needs
- * Information of other members of the social network about your
- activities on the TeamSpeak Websites
- 14.5.3 You are entitled to object to the formation of user profiles
- with the data collected about you. For this purpose, please contact the
- respective plug-in provider. TeamSpeak has no influence on the
- compliance with your objection and is not responsible for this either.
- 14.6 You can find further relevant information and regarding your rights in
- this respect in the privacy statements of the plug-in providers as the
- responsible bodies, which you can call as follows:
- 14.6.1 Facebook Inc., 1601 S California Ave, Palo Alto, California
- 94304 USA - https://www.facebook.com/policy.php
- 14.6.2 Google+: Google Inc., 1600 Amphitheatre Parkway, Mountainview,
- California 94103 USA - https://www.google.com/policies/privacy/partners
- /?hl=de
- 14.6.3 Twitter: Twitter, Inc. 1355 Market St., Suite 900, San
- Francisco, California 94103 USA - https://twitter.com/privacy?lang=de
- 14.6.4 YouTube: YouTube, LLC (Google Inc.), 901 Cherry Ave., San Bruno,
- CA 94066 USA - https://www.google.de/intl/de/policies/privacy/
- 15. Forwarding of data to third parties
- 15.1 TeamSpeak can forward your personal data to third parties if
- contractually agreed services and conditions are offered together with the
- third party provider or include its services. In this case TeamSpeak will
- inform you about the transmission of the data to the third party within the
- framework of the order process.
- 15.2 TeamSpeak will also carry out the data processing through external
- service providers.
- 15.2.1 These external services providers are carefully selected by
- TeamSpeak and commissioned in writing. The external service providers
- involved for the data processing are bound to the instructions of
- TeamSpeak and are regularly checked regarding the compliance with the
- data protection and the data security.
- 15.2.2 The external service providers are not entitled to forward the
- data to third parties.
- 15.3 TeamSpeak shall disclose personal data for the assertion of rights or
- towards regulatory authorities if TeamSpeak is obliged to do so by law.
- 16. Webtracking
- 16.1 TeamSpeak uses Google Analytics on the TeamSpeak Websites. Google
- Analytics is a web analysis service of Google Inc., 1600 Amphitheatre
- Parkway, Mountainview, California 94103 USA (hereinafter referred to as
- "Google"). Google Analytics uses cookies, which are stored on your computer
- and enable an analysis of your user behaviour. The information generated by
- the cookie is stored by Google also overseas, in particular on a server of
- Google in the United States of America.
- 16.2 The TeamSpeak Websites use Google Analytics with the extension
- "_anonymizeIP ()", i.e. the anonymization function of Google Analytics.
- This leads to the fact that your IP address will be abbreviated before
- transmission to the United States of America, as a rule by Google in a
- state in the European Economic Area.
- 16.3 The IP address transmitted by your browser within the framework of the
- use of Google Analytics will not be converged with other data, which Google
- collected about you.
- 16.4 You can exclude the storage of the cookies used by Google Analytics by
- excluding the use of cookies in your browser settings. In this case you can
- however not use further functions of the TeamSpeak Websites either.
- 16.5 You also have the possibility to exclude the entry and processing of
- your personal data by Google by installing the browser plug-in that is
- available under the following link:
- http://tools.google.com/dlpage/gaoptout?hl=de
- 16.6 The use of Google Analytics is carried out in line with the
- pre-requisites which the German data protection authorities have agreed
- with Google.
- 16.7 You can view an overview of the data protection provisions of Google
- Analytics under this link:
- https://support.google.com/analytics/answer/6004245?hl=de
- 17. Data security
- 17.1 TeamSpeak takes current technical measures in order to guarantee the
- data security and thus in particular for the protection of your personal
- data against dangers with the data transmission and the gaining of
- knowledge by third parties. These measures are adjusted regularly by
- TeamSpeak to the state-of-the-at technology.
- 17.2 TeamSpeak will provide you information at all times regarding the data
- security in the company. Please send your enquiry to privacy@teamspeak.com
- or to the data referred to in the imprint of the TeamSpeak Websites.
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