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Name : ARSEnic
Email : [email protected]
Department : General department

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Luckshya has joined the conversation
22:44
Luckshya
Hello Cloudwardian, welcome to Cloudwards. How may I assist you?
i recently changed my cloudwards host location to singapore since i live there
but im getting 200 ping
while my friends get around 40 which is qutie high considering the size of the land
is there a way to lower my ping?
Luckshya
Pings are vased on locations, so there is no way except changing location.
the thing is i live in singapore and im getting 200 ping on your singapore servers
Luckshya
It's not our problem, I guess it's your internet.
but my friends all are getting 40 ping which is quite high already
i can ping google and get 2ms
Luckshya
Where does your friends live?
singapore is small
total land area only 719.1 km²
i live in the same region as them
and my internet is fast enough
Luckshya
It's certainly not our problem so we can't help you in this case.
4K. has joined the conversation
22:51
4K.
Hello mate.
4K.
Do you think there is a fault in the Singapore VPS?
To be honest i think so
but im not really certain
4K.
Okay, thanks for the feedback, we will contact our VPS provider regarding this issue.
my friends get 40 ping on a server thats not even far away from them
its quite high a ping
4K.
Thanks for the additional info, we will be sure to include your experience when contacting our VPS provider. Please allow us 2-3 days as they may take some time to reply.
4K.
Anything else I can assist you with?
Nothing else, thank you for your support
4K.
I hope you're satisfied with our support and services. It's our pleasure to serve you. Have a nice day!