ITSM skrypty

Jak użyć:
1) Utwórz nową zakładkę w przeglądarce
2) Wklej jeden z poniższych skryptów (od "javascript" do "})();") jako URL.

Zastrzeżenia: skrypt do generowania subjectu może czasami nie działać w trybie wyszukiwania ticketów.

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1) Skrypt na generowanie subjectu do maila
javascript:( function(){
    var fields = $('span.navLabel');
    var incinLabel = $("label[id*='1000000161']");
    var summaryLabel = $("label[id*='1000000000']");
    var reqin, incin, summary;

    for(var i = 0; i < incinLabel.length; i++) {incinLabel = incinLabel[i].getAttribute("for"); break;}
    for(var i = 0; i < summaryLabel.length; i++) {summaryLabel = summaryLabel[i].getAttribute("for"); break;}
    for(var i = 0; i < fields.length; i++){
        if(fields[i].innerHTML.indexOf("View REQIN") >=0){
            reqin = fields[i].innerHTML;
            reqin = reqin.substring(5, reqin.length);
        }
    }

    if($("label[for*=arid_WIN_0_80137]").text().indexOf("Incident (Search)") >= 0){
        incinLabel = "arid_WIN_3_1000000161";
        summaryLabel = "arid_WIN_3_1000000000";
    }

    incin = $("textarea[id*="+ incinLabel +"]").val();
    summary = $("textarea[id*="+ summaryLabel +"]").val();

    var temp = document.createElement('textarea');
    temp.value = summary + " | " + incin + " | " + reqin;
    document.body.appendChild(temp);
    temp.select();
    document.execCommand('copy');
    document.body.removeChild(temp);

    alert("Subject has been generated and copied to your clipboard");
})();

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2) ->Group IT
javascript:( function(){
    var message = "->  Please be informed that this issue/request is not in scope of IT SSC SD. It should be processed by Group IT.";
    var workInfo = $("textarea[id*='304247080']");
    workInfo.val(message);
    $("input[id*=rc0id1000000761]").prop("checked", true);
    $("input[id*=rc1id1000000761]").prop("checked", false);
    $("textarea[id*=arid_WIN_2_1000000217]").val("Tier 1 BSV/Infr");
})();


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3) Skrypt na kopiowanie numeru REQIN:
javascript:( function(){
    var fields = $('span.navLabel');
    var reqin = "";

    for(var i = 0; i < fields.length; i++){
        if(fields[i].innerHTML.indexOf("View REQIN") >=0){
            reqin = fields[i].innerHTML;
            reqin = reqin.substring(5, reqin.length);
        }
    }

    if(reqin.length > 0){
        var temp = document.createElement('textarea');
        temp.value = reqin;
        document.body.appendChild(temp);
        temp.select();
        document.execCommand('copy');
        document.body.removeChild(temp);
        alert(reqin + " has been copied to your clipboard");
    }
    else{
        alert("Nothing to copy here :(");
    }
})();