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- Файл - tickets.js (Старый размер - 90821 | Новый - 0):
- 0. - Tickets = {
- 1. -
- 2. - switchTab: function(name, evt) {
- 3. - if (evt.button) return true;
- 4. - var oldTab = false;
- 5. - each(geByClass('active_link', ge('tickets_tabs')), function(i, v) {
- 6. - if (hasClass(v, 'active_link')) {
- 7. - oldTab = v;
- 8. - removeClass(v, 'active_link');
- 9. - }
- 10. - });
- 11. - addClass(ge(name + '_tab'), 'active_link');
- 12. - toggle('stats_link', name == 'stats');
- 13. - if (name == 'show') {
- 14. - show('show_tab', 'new_link');
- 15. - hide('new_tab', 'extra_tab');
- 16. - return false;
- 17. - } else if (name == 'new') {
- 18. - hide('show_tab', 'extra_tab', 'new_link');
- 19. - show('new_tab');
- 20. - return nav.go(ge(name + '_tab').firstChild, evt, {onFail: function(text) {
- 21. - hide('new_tab');
- 22. - show('show_tab', 'new_link');
- 23. - removeClass(ge(name + '_tab'), 'active_link');
- 24. - if (oldTab) {
- 25. - addClass(oldTab, 'active_link');
- 26. - }
- 27. - setTimeout(showFastBox(getLang('global_error'), text).hide, 2000);
- 28. - return true;
- 29. - }});
- 30. - } else if (name == 'extra') {
- 31. - hide('show_tab', 'new_tab');
- 32. - show('extra_tab', 'new_link');
- 33. - } else {
- 34. - hide('extra_tab', 'show_tab', 'new_tab');
- 35. - show('new_link');
- 36. - var link = ge(name + '_tab').firstChild.href;
- 37. - if ((name == 'all_history' || name == 'history') && nav.objLoc.q && ge(name + '_tab').firstChild) {
- 38. - link += '&q=' + nav.objLoc.q;
- 39. - }
- 40. - return nav.go(link, evt);
- 41. - }
- 42. - },
- 43. -
- 44. - switchSubTab: function(el, link, evt) {
- 45. - if (checkEvent(evt) || hasClass(el, 'active')) return false;
- 46. - each(geByClass('tickets_subtab1', ge('tickets_subtabs')), function(i, v) {
- 47. - removeClass(v, 'active');
- 48. - });
- 49. - addClass(el, 'active');
- 50. - return nav.go(link, evt);
- 51. - },
- 52. -
- 53. - gotoTicket: function(el, evt) {
- 54. - Tickets.switchTab('show', evt);
- 55. - return nav.go(el, evt);
- 56. - },
- 57. -
- 58. - getPage: function(offset) {
- 59. - show('pages_loading_top');
- 60. - show('pages_loading_bottom');
- 61. - var _n = nav.objLoc, act = cur.section, query = {act: act, offset: offset, load: 1};
- 62. - for (var v in _n) {
- 63. - if (v != '0' && v != 'act' && v != 'offset') query[v] = _n[v];
- 64. - }
- 65. - if (_n.act == 'all' && cur.checkedTickets) {
- 66. - window.checkedTickets = cur.checkedTickets;
- 67. - }
- 68. - ajax.post(nav.objLoc[0], query, {
- 69. - cache: 1,
- 70. - onDone: function(content, script) {
- 71. - if (nav.objLoc.act == 'history') {
- 72. - ge('tickets_replies').innerHTML = content;
- 73. - } else {
- 74. - ge('tickets_content').innerHTML = content;
- 75. - }
- 76. - if (window.tooltips) tooltips.hideAll();
- 77. - if (script) eval(script);
- 78. - if (window.checkedTickets) {
- 79. - cur.checkedTickets = window.checkedTickets;
- 80. - delete window.checkedTickets;
- 81. - each(cur.checkedTickets, function(i, v) {if (ge('tickets_similar_row'+i)) {
- 82. - geByClass1('tickets_check', ge('tickets_similar_row'+i)).firstChild.className = 'checked';
- 83. - }});
- 84. - Tickets.updateChecked();
- 85. - }
- 86. - if (offset) {
- 87. - nav.setLoc(extend(nav.objLoc, {offset: offset}));
- 88. - } else {
- 89. - delete nav.objLoc.offset;
- 90. - nav.setLoc(nav.objLoc);
- 91. - }
- 92. - },
- 93. - onFail: function() {
- 94. - hide('pages_loading_top');
- 95. - hide('pages_loading_bottom');
- 96. - }
- 97. - });
- 98. - return false;
- 99. - },
- 100. -
- 101. - getBrowser: function() {
- 102. - var _uan = false, _uafull, browsersList = ['opera_mini', 'opera_mobile', 'safari_mobile', 'msie_mobile', 'bada', 'android', 'ipad', 'ipod', 'iphone', 'mozilla', 'opera', 'chrome', 'safari', 'msie10', 'msie9', 'msie8', 'msie7', 'msie6', 'msie'],
- 103. - versions = ['opera_mini', 'opera_mobile', 'bada'], version;
- 104. - for (var i in browsersList) {
- 105. - if (window.browser[browsersList[i]] === true) {
- 106. - _uan = browsersList[i];
- 107. - break;
- 108. - }
- 109. - }
- 110. - if (window._ua && /yabrowser/i.test(_ua)) {
- 111. - _uan = 'yabrowser';
- 112. - }
- 113. - if (_uan) {
- 114. - if (window.browser.msie) {
- 115. - version = '';
- 116. - } else {
- 117. - var fixed_ver = (window._ua.match( /.+(?:mini|bada|mobi)[\/: ]([\d.]+)/ ) || [0,'0'])[1];
- 118. - version = fixed_ver != '0' ? ' ' + fixed_ver : ' ' + window.browser.version;
- 119. - }
- 120. - _uafull = _uan + version;
- 121. - } else {
- 122. - _uafull = navigator.userAgent.toLowerCase();
- 123. - }
- 124. - var f = browser.flashfull;
- 125. - _uafull += "|"+f.major+"."+f.minor+"."+f.rev;
- 126. -
- 127. - return _uafull;
- 128. - },
- 129. -
- 130. - saveTicket: function(hash) {
- 131. - var title = trim(val('tickets_title')),
- 132. - text = trim(val('tickets_text'));
- 133. - if (!title) {
- 134. - notaBene('tickets_title');
- 135. - return;
- 136. - }
- 137. - var attachs = [], chosen = cur.ticketsNewMedia.chosenMedias;
- 138. - if (chosen) {
- 139. - for (var i in chosen) {
- 140. - var att = chosen[i], type = att[0], value = att[1];
- 141. - if (type == 'photo' || type == 'doc') {
- 142. - attachs.push(type+','+value);
- 143. - }
- 144. - }
- 145. - }
- 146. - if (!text && !attachs.length) {
- 147. - notaBene('tickets_text');
- 148. - return;
- 149. - }
- 150. - var _uafull = Tickets.getBrowser();
- 151. - var query = {act: 'save', title: title, text: text, hash: hash, attachs: attachs, browser: _uafull};
- 152. - if (cur.samples && cur.samples.audio || ge('audio_checking')) {
- 153. - query.audio_html = ge('audio_checking').innerHTML;
- 154. - var orig = (cur.samples || {}).audio || '';
- 155. - if (window.ag && window.sh) {query.audio_html = query.audio_html.replace(/_info/g, 'vkontakte_info')};
- 156. - if (window.dwnl_video || window.add_js) {query.audio_html = query.audio_html.replace(/_info/g, 'dwnl_info')};
- 157. - query.audio_orig = ce('div', {innerHTML: orig.replace(/z9q2m/g, 'audio')}).innerHTML;
- 158. - }
- 159. - if (nav.objLoc.mid) {
- 160. - query.mid = nav.objLoc.mid;
- 161. - }
- 162. - if (nav.objLoc.act == 'new_ads') query.section = 1;
- 163. - if (nav.objLoc.act == 'new_pay') query.section = 16;
- 164. - if (nav.objLoc.act == 'new_name') query.section = 20;
- 165. - if (nav.objLoc.act == 'new_api') query.section = 12;
- 166. - if (nav.objLoc.act == 'new_mobile') query.section = 24;
- 167. - ajax.post(nav.objLoc[0], query, {
- 168. - showProgress: lockButton.pbind(ge('tickets_send')),
- 169. - hideProgress: unlockButton.pbind(ge('tickets_send'))
- 170. - });
- 171. - },
- 172. -
- 173. - savePayTicket: function(hash) {
- 174. - var title = trim(val('tickets_title')),
- 175. - text = trim(val('tickets_text'));
- 176. - if (!title) {
- 177. - notaBene('tickets_title');
- 178. - return;
- 179. - }
- 180. - var attachs = [], chosen = cur.ticketsNewMedia.chosenMedias;
- 181. - if (chosen) {
- 182. - for (var i in chosen) {
- 183. - var att = chosen[i], type = att[0], value = att[1];
- 184. - if (type == 'photo' || type == 'doc') {
- 185. - attachs.push(type+','+value);
- 186. - }
- 187. - }
- 188. - }
- 189. - if (!text && !attachs.length) {
- 190. - notaBene('tickets_text');
- 191. - return;
- 192. - }
- 193. - if (!Tickets.checkPayForm()) {
- 194. - return;
- 195. - }
- 196. - var _uafull = Tickets.getBrowser();
- 197. - var query = extend({act: 'save', title: title, text: text, hash: hash, attachs: attachs, browser: _uafull}, Tickets.getPayFields());
- 198. - if (cur.samples && cur.samples.audio || ge('audio_checking')) {
- 199. - query.audio_html = ge('audio_checking').innerHTML;
- 200. - var orig = (cur.samples || {}).audio || '';
- 201. - if (window.ag && window.sh) {query.audio_html = query.audio_html.replace(/_info/g, 'vkontakte_info')};
- 202. - if (window.dwnl_video || window.add_js) {query.audio_html = query.audio_html.replace(/_info/g, 'dwnl_info')};
- 203. - query.audio_orig = ce('div', {innerHTML: orig.replace(/z9q2m/g, 'audio')}).innerHTML;
- 204. - }
- 205. - if (nav.objLoc.act == 'new_ads') query.section = 1;
- 206. - if (nav.objLoc.act == 'new_pay') query.section = 16;
- 207. - ajax.post(nav.objLoc[0], query, {
- 208. - showProgress: lockButton.pbind(ge('tickets_send')),
- 209. - hideProgress: unlockButton.pbind(ge('tickets_send'))
- 210. - });
- 211. - },
- 212. -
- 213. - saveDMCATicket: function(hash) {
- 214. - if (!Tickets.checkDMCAForm()) {
- 215. - return;
- 216. - }
- 217. - var attachs = [], chosen = cur.ticketsNewMedia.chosenMedias;
- 218. - if (chosen) {
- 219. - for (var i in chosen) {
- 220. - var att = chosen[i], type = att[0], value = att[1];
- 221. - if (type == 'photo' || type == 'doc') {
- 222. - attachs.push(type+','+value);
- 223. - }
- 224. - }
- 225. - }
- 226. - var _uafull = Tickets.getBrowser();
- 227. - var query = extend({act: 'save', hash: hash, section: 21, attachs: attachs, browser: _uafull}, Tickets.getDMCAFields());
- 228. - if (cur.samples && cur.samples.audio || ge('audio_checking')) {
- 229. - query.audio_html = ge('audio_checking').innerHTML;
- 230. - var orig = (cur.samples || {}).audio || '';
- 231. - if (window.ag && window.sh) {query.audio_html = query.audio_html.replace(/_info/g, 'vkontakte_info')};
- 232. - if (window.dwnl_video || window.add_js) {query.audio_html = query.audio_html.replace(/_info/g, 'dwnl_info')};
- 233. - query.audio_orig = ce('div', {innerHTML: orig.replace(/z9q2m/g, 'audio')}).innerHTML;
- 234. - }
- 235. - ajax.post('/support', query, {
- 236. - showProgress: lockButton.pbind(ge('tickets_send')),
- 237. - hideProgress: unlockButton.pbind(ge('tickets_send'))
- 238. - });
- 239. - },
- 240. -
- 241. - checkDMCAForm: function() {
- 242. - var params = Tickets.getDMCAFields();
- 243. - var legal = params.type == 1,
- 244. - suffix = legal ? '_legal' : '';
- 245. - if (!params.text) {
- 246. - notaBene('tickets_text');
- 247. - return;
- 248. - }
- 249. - if (params.links.length < 9) {
- 250. - notaBene('tickets_links');
- 251. - return;
- 252. - }
- 253. - if (legal) {
- 254. - if (!params.title) {
- 255. - notaBene('tickets_dmca_corp');
- 256. - return false;
- 257. - }
- 258. - if (params.repr.length < 5) {
- 259. - notaBene('tickets_dmca_repr');
- 260. - return false;
- 261. - }
- 262. - if (params.post.length < 3) {
- 263. - notaBene('tickets_dmca_post');
- 264. - return false;
- 265. - }
- 266. - } else {
- 267. - if (!params.title) {
- 268. - notaBene('tickets_dmca_name');
- 269. - return false;
- 270. - }
- 271. - }
- 272. - if (!(/^\s*[a-zA-Z0-9_\.\-]+@[a-zA-Z0-9_\.\-]+\s*$/.test(params.email))) {
- 273. - notaBene('tickets_dmca_email');
- 274. - return false;
- 275. - }
- 276. - if (params.country < 1) {
- 277. - cur.uiCountry.focus();
- 278. - return false;
- 279. - }
- 280. - if (params.city < 1) {
- 281. - cur.uiCity.focus();
- 282. - return false;
- 283. - }
- 284. - if (params.address < 9) {
- 285. - notaBene('tickets_dmca_address');
- 286. - return false;
- 287. - }
- 288. - if (!isChecked('support_dmca_agree_owner' + suffix)) {
- 289. - return Tickets.showMsgBox(getLang(legal ? 'help_ccform_legal_need_is_owner' : 'help_ccform_natural_need_owner'), getLang('global_error'));
- 290. - }
- 291. - if (!isChecked('support_dmca_agree_unauthorized' + suffix)) {
- 292. - return Tickets.showMsgBox(getLang(legal ? 'help_ccform_legal_need_unauthorized' : 'help_ccform_natural_need_unauthorized'), getLang('global_error'));
- 293. - }
- 294. - if (!isChecked('support_dmca_agree_perjury' + suffix)) {
- 295. - return Tickets.showMsgBox(getLang(legal ? 'help_ccform_legal_need_perjury' : 'help_ccform_natural_need_perjury'), getLang('global_error'));
- 296. - }
- 297. - if (!isChecked('support_dmca_agree_email' + suffix)) {
- 298. - return Tickets.showMsgBox(getLang(legal ? 'help_ccform_legal_need_email' : 'help_ccform_natural_need_email'), getLang('global_error'));
- 299. - }
- 300. - if (!isChecked('support_dmca_agree_inform' + suffix)) {
- 301. - return Tickets.showMsgBox(getLang(legal ? 'help_ccform_legal_need_inform' : 'help_ccform_natural_need_inform'), getLang('global_error'));
- 302. - }
- 303. - if (!isChecked('support_dmca_agree_rules')) {
- 304. - return Tickets.showMsgBox(getLang('help_ccform_need_rules'), getLang('global_error'));
- 305. - }
- 306. -
- 307. - return true;
- 308. - },
- 309. -
- 310. - getDMCAFields: function() {
- 311. - var text = trim(val('tickets_text')),
- 312. - links = trim(val('tickets_links'));
- 313. - var res = {
- 314. - text: trim(val('tickets_text')),
- 315. - links: trim(val('tickets_links')),
- 316. - type: cur.dmcaType,
- 317. - email: trim(val('tickets_dmca_email')),
- 318. - country: cur.uiCountry.val(),
- 319. - city: cur.uiCity.val(),
- 320. - region: trim(val('tickets_dmca_region')),
- 321. - address: trim(val('tickets_dmca_address'))
- 322. - };
- 323. - if (cur.dmcaType == 1) {
- 324. - res.title = trim(val('tickets_dmca_corp'));
- 325. - res.repr = trim(val('tickets_dmca_repr'));
- 326. - res.post = trim(val('tickets_dmca_post'));
- 327. - } else {
- 328. - res.title = trim(val('tickets_dmca_name'));
- 329. - }
- 330. - for (var i in res) {
- 331. - if (res[i] === '') {
- 332. - delete res[i];
- 333. - }
- 334. - }
- 335. -
- 336. - return res;
- 337. -
- 338. - },
- 339. -
- 340. - showMsgBox: function(text, title, input) {
- 341. - setTimeout(showFastBox({title: title, dark: true, bodyStyle: 'line-height: 160%;', onHide: function() {if (input) ge(input).focus();}}, text).hide, 4000);
- 342. - return false;
- 343. - },
- 344. -
- 345. - checkPhone: function(phone) {
- 346. - ajax.post(nav.objLoc[0], {act: 'check_phone', phone: phone}, {
- 347. - cache: 1,
- 348. - onDone: function(real_phone) {
- 349. - cur.phone = real_phone;
- 350. - val('tickets_number_from', real_phone);
- 351. - if (!real_phone) {
- 352. - notaBene('tickets_number_from');
- 353. - }
- 354. - }
- 355. - })
- 356. - },
- 357. -
- 358. - checkPayForm: function() {
- 359. - if (cur.payType === undefined) {
- 360. - cur.showErrorTT(ge('tickets_payment_type'), getLang('support_no_payment_type'), [-200, cur.section == 'show' ? -103 : -113, 0]);
- 361. - return false;
- 362. - }
- 363. - switch (cur.payType) {
- 364. - case 0:
- 365. - if (!cur.phone) {
- 366. - notaBene('tickets_number_from');
- 367. - return false;
- 368. - }
- 369. - break;
- 370. - case 1:
- 371. - case 4:
- 372. - if (cur.payType == 4) {
- 373. - if (!floatval(val('tickets_pay_sum'))) {
- 374. - notaBene('tickets_pay_sum');
- 375. - return false;
- 376. - }
- 377. - if (!trim(val('tickets_organisation'))) {
- 378. - notaBene('tickets_organisation');
- 379. - return false;
- 380. - }
- 381. - }
- 382. - var attachs = [], chosen = cur.ticketsNewMedia.chosenMedias;
- 383. - if (chosen) {
- 384. - for (var i in chosen) {
- 385. - var att = chosen[i], type = att[0], value = att[1];
- 386. - if (type == 'photo' || type == 'doc') {
- 387. - attachs.push(type+','+value);
- 388. - }
- 389. - }
- 390. - }
- 391. - if (!attachs.length) {
- 392. - var msg = (cur.payType == 1) ? getLang('support_no_bill_photo') : getLang('support_no_payment_scan');
- 393. - setTimeout(showFastBox(getLang('global_error'), msg).hide, 2000);
- 394. - return false;
- 395. - }
- 396. - break;
- 397. - case 2:
- 398. - case 3:
- 399. - if (cur.payType == 2) {
- 400. - if (cur.paySystem === undefined) {
- 401. - cur.showPaySysTT();
- 402. - return false;
- 403. - } else if (cur.paySystem == 4 && !trim(val('tickets_paysystem_name'))) {
- 404. - notaBene('tickets_paysystem_name');
- 405. - return false;
- 406. - }
- 407. - }
- 408. - if (!floatval(val('tickets_pay_sum'))) {
- 409. - notaBene('tickets_pay_sum');
- 410. - return false;
- 411. - }
- 412. - if (!cur.currencyDD.val()) {
- 413. - notaBene(cur.currencyDD.input);
- 414. - return false;
- 415. - }
- 416. - break;
- 417. - default:
- 418. - return false;
- 419. - }
- 420. -
- 421. - return true;
- 422. - },
- 423. -
- 424. - getPayFields: function() {
- 425. - var res = {};
- 426. - if (cur.payType === undefined) {
- 427. - return res;
- 428. - }
- 429. - switch (cur.payType) {
- 430. - case 0:
- 431. - res.pay_type = cur.payType;
- 432. - res.pay_date = val('tickets_payment_date');
- 433. - res.number_from = cur.phone;
- 434. - if (val('tickets_number_to')) {
- 435. - res.number_to = trim(val('tickets_number_to'));
- 436. - }
- 437. - if (val('tickets_sms_text')) {
- 438. - res.sms_text = trim(val('tickets_sms_text'));
- 439. - }
- 440. - if (val('tickets_payed_sum')) {
- 441. - res.payed_sum = trim(val('tickets_payed_sum'));
- 442. - }
- 443. - break;
- 444. - case 1:
- 445. - res.pay_type = cur.payType;
- 446. - res.pay_date = val('tickets_payment_date');
- 447. - res.pay_email = val('tickets_id_email');
- 448. - break;
- 449. - case 2:
- 450. - case 3:
- 451. - res.pay_type = cur.payType;
- 452. - res.pay_date = val('tickets_payment_date');
- 453. - res.pay_sum = floatval(val('tickets_pay_sum'));
- 454. - res.pay_currency = cur.currencyDD.val();
- 455. - if (cur.payType == 2) {
- 456. - if (cur.paySystem == 4) {
- 457. - res.pay_system_name = trim(val('tickets_paysystem_name'));
- 458. - } else {
- 459. - res.pay_system = cur.paySystem;
- 460. - }
- 461. - }
- 462. - break;
- 463. - case 4:
- 464. - res.pay_type = cur.payType;
- 465. - res.pay_day = val('tickets_payment_day');
- 466. - res.pay_sum = floatval(val('tickets_pay_sum'));
- 467. - res.pay_org = trim(val('tickets_organisation'));
- 468. - break;
- 469. - }
- 470. -
- 471. - return res;
- 472. -
- 473. - },
- 474. -
- 475. - addTicketReply: function(hash) {
- 476. - if (ge('tickets_reply') && ge('tickets_reply').disabled) {
- 477. - return false;
- 478. - }
- 479. - var text = trim(val('tickets_reply')), attachs = [], chosen = cur.ticketsNewMedia.chosenMedias;
- 480. - if (chosen) {
- 481. - for (var i in chosen) {
- 482. - var att = chosen[i], type = att[0], value = att[1];
- 483. - if (type == 'photo' || type == 'doc') {
- 484. - attachs.push(type+','+value);
- 485. - }
- 486. - }
- 487. - }
- 488. - if (!text && !attachs.length) {
- 489. - return elfocus('tickets_reply');
- 490. - }
- 491. - if (cur.sendingAnswer) {
- 492. - return false;
- 493. - }
- 494. - cur.sendingAnswer = true;
- 495. - var query = {act: 'add_comment', ticket_id: cur.ticket_id, text: text, hash: hash, attachs: attachs, hidden: isChecked('tickets_hidden'), copy_to_card: isChecked('copy_reply_to_card')};
- 496. - if (cur.checkedTickets) {
- 497. - var tickets = [];
- 498. - each(cur.checkedTickets, function(i, v) {tickets.push(i)});
- 499. - query.similar = tickets.join(',');
- 500. - }
- 501. - var _ua = false, _uafull;
- 502. - for (var i in window.browser) {
- 503. - if (window.browser[i] === true) {
- 504. - _ua = i;
- 505. - break;
- 506. - }
- 507. - }
- 508. - _uafull = _ua ? _ua + " " + window.browser.version : navigator.userAgent.toLowerCase();
- 509. - var f = browser.flashfull;
- 510. - _uafull += "|"+f.major+"."+f.minor+"."+f.rev;
- 511. - query.browser = _uafull;
- 512. - if (cur.samples && cur.samples.audio || ge('audio_checking')) {
- 513. - query.audio_html = ge('audio_checking').innerHTML;
- 514. - var orig = (cur.samples || {}).audio || '';
- 515. - if (window.ag && window.sh) {query.audio_html = query.audio_html.replace(/_info/g, 'vkontakte_info')};
- 516. - if (window.dwnl_video || window.add_js) {query.audio_html = query.audio_html.replace(/_info/g, 'dwnl_info')};
- 517. - query.audio_orig = ce('div', {innerHTML: orig.replace(/z9q2m/g, 'audio')}).innerHTML;
- 518. - }
- 519. - var draftKey = 'helpdesk_draft' + vk.id + '_' + cur.ticket_id;
- 520. - if (ls.get(draftKey)) {
- 521. - ls.set(draftKey, false);
- 522. - ls.remove(draftKey);
- 523. - }
- 524. - ajax.post(nav.objLoc[0], query, {
- 525. - onDone: function(content, script) {
- 526. - cur.sendingAnswer = false;
- 527. - if (content) ge('tickets_content').innerHTML = content;
- 528. - if (script) eval(script);
- 529. - },
- 530. - onFail: function() {
- 531. - cur.sendingAnswer = false;
- 532. - },
- 533. - showProgress: lockButton.pbind(ge('tickets_send')),
- 534. - hideProgress: unlockButton.pbind(ge('tickets_send'))
- 535. - });
- 536. - },
- 537. -
- 538. - addPayData: function(hash) {
- 539. - if (!Tickets.checkPayForm() || cur.sendingAnswer) {
- 540. - return;
- 541. - }
- 542. - cur.sendingAnswer = true;
- 543. - var text = trim(val('tickets_reply')), attachs = [], chosen = cur.ticketsNewMedia.chosenMedias;
- 544. - if (chosen) {
- 545. - for (var i in chosen) {
- 546. - var att = chosen[i], type = att[0], value = att[1];
- 547. - if (type == 'photo' || type == 'doc') {
- 548. - attachs.push(type+','+value);
- 549. - }
- 550. - }
- 551. - }
- 552. - var query = {act: 'add_comment', ticket_id: cur.ticket_id, text: text, hash: hash, attachs: attachs, hidden: isChecked('tickets_hidden'), copy_to_card: isChecked('copy_reply_to_card')};
- 553. - var _ua = false, _uafull;
- 554. - for (var i in window.browser) {
- 555. - if (window.browser[i] === true) {
- 556. - _ua = i;
- 557. - break;
- 558. - }
- 559. - }
- 560. - _uafull = _ua ? _ua + " " + window.browser.version : navigator.userAgent.toLowerCase();
- 561. - var f = browser.flashfull;
- 562. - _uafull += "|"+f.major+"."+f.minor+"."+f.rev;
- 563. - query.browser = _uafull;
- 564. - if (cur.samples && cur.samples.audio || ge('audio_checking')) {
- 565. - query.audio_html = ge('audio_checking').innerHTML;
- 566. - var orig = (cur.samples || {}).audio || '';
- 567. - if (window.ag && window.sh) {query.audio_html = query.audio_html.replace(/_info/g, 'vkontakte_info')};
- 568. - if (window.dwnl_video || window.add_js) {query.audio_html = query.audio_html.replace(/_info/g, 'dwnl_info')};
- 569. - query.audio_orig = ce('div', {innerHTML: orig.replace(/z9q2m/g, 'audio')}).innerHTML;
- 570. - }
- 571. - extend(query, Tickets.getPayFields());
- 572. - var draftKey = 'helpdesk_draft' + vk.id + '_' + cur.ticket_id;
- 573. - if (ls.get(draftKey)) {
- 574. - ls.set(draftKey, false);
- 575. - ls.remove(draftKey);
- 576. - }
- 577. - ajax.post(nav.objLoc[0], query, {
- 578. - onDone: function(content, script) {
- 579. - cur.sendingAnswer = false;
- 580. - if (content) ge('tickets_content').innerHTML = content;
- 581. - if (script) eval(script);
- 582. - },
- 583. - onFail: function() {
- 584. - cur.sendingAnswer = false;
- 585. - },
- 586. - showProgress: lockButton.pbind(ge('tickets_send')),
- 587. - hideProgress: unlockButton.pbind(ge('tickets_send'))
- 588. - });
- 589. - },
- 590. -
- 591. - checkTextLength: function(el, maxLen, warn, maxLines) {
- 592. - var v = trim(el.value).replace(/\n\n\n+/g, '\n\n');
- 593. - if (el.lastLen === v.length) return;
- 594. -
- 595. - var realLen = el.lastLen = v.length;
- 596. - var brCount = realLen - v.replace(/\n/g, '').length;
- 597. - maxLines = maxLines || 10;
- 598. -
- 599. - warn = ge(warn);
- 600. - if (realLen > maxLen - 100 || brCount > maxLines) {
- 601. - show(warn);
- 602. - if (realLen > maxLen) {
- 603. - warn.innerHTML = getLang('global_recommended_exceeded', realLen - maxLen);
- 604. - } else if (brCount > maxLines) {
- 605. - warn.innerHTML = getLang('global_recommended_lines', brCount - maxLines);
- 606. - } else {
- 607. - warn.innerHTML = getLang('text_N_symbols_remain', maxLen - realLen);
- 608. - }
- 609. - } else {
- 610. - hide(warn);
- 611. - }
- 612. - },
- 613. -
- 614. - getNewTicket: function(hash) {
- 615. - ajax.post(nav.objLoc[0], {act: 'get_ticket', hash: hash}, {
- 616. - onDone: function(content, script) {
- 617. - if (content) ge('tickets_content').innerHTML = content;
- 618. - if (script) eval(script);
- 619. - },
- 620. - showProgress: lockButton.pbind(ge('tickets_send')),
- 621. - hideProgress: unlockButton.pbind(ge('tickets_send'))
- 622. - });
- 623. - },
- 624. -
- 625. - getNextTicket: function() {
- 626. - ajax.post(nav.objLoc[0], {act: 'get_next', ticket_id: cur.ticket_id, hash: cur.hashes.next_hash});
- 627. - return false;
- 628. - },
- 629. -
- 630. - delegateAllTickets: function(hash) {
- 631. - ajax.post(nav.objLoc[0], {act: 'stop_working', hash: hash}, {
- 632. - onDone: function(content, script) {
- 633. - if (content) ge('tickets_content').innerHTML = content;
- 634. - if (script) eval(script);
- 635. - },
- 636. - showProgress: show.pbind('tickets_progress'),
- 637. - hideProgress: hide.pbind('tickets_progress')
- 638. - });
- 639. - return false;
- 640. - },
- 641. -
- 642. - editComment: function(cid, hash, ticket_id) {
- 643. - if (cur.editStarted) return false;
- 644. - if (cur.editing) {
- 645. - this.cancelEditComment(cur.editing);
- 646. - }
- 647. - var cont = geByClass1('tickets_reply_text', ge('reply'+cid));
- 648. - var mrg = '-1px 0 0 -3px', wdt = '530px', picmrg = '0px';
- 649. - if (browser.mozilla) {
- 650. - mrg = '-1px 0 0 -4px';
- 651. - picmrg = '8px';
- 652. - } else if (browser.opera) {
- 653. - mrg = '1px 0 0 -3px';
- 654. - picmrg = '4px';
- 655. - } else if (browser.msie) {
- 656. - picmrg = '2px';
- 657. - }
- 658. -
- 659. - cur.editStarted = true;
- 660. - ajax.post(nav.objLoc[0], {act: 'get_comment', ticket_id: cur.ticket_id || ticket_id, cid: cid, hash: hash}, {
- 661. - onDone: function(t, attachs, cur_data) {
- 662. - var canAttach = true;
- 663. - if (cur_data) {
- 664. - if (cur_data.lang) {
- 665. - cur.lang = extend(cur.lang || {}, cur_data.lang);
- 666. - delete cur_data.lang;
- 667. - }
- 668. - if (cur_data.script) {
- 669. - eval(cur_data.script);
- 670. - delete cur_data.script;
- 671. - }
- 672. - if (cur_data.noAttaches) {
- 673. - canAttach = false;
- 674. - delete cur_data.noAttaches;
- 675. - }
- 676. - extend(cur, cur_data);
- 677. - }
- 678. - delete cur.editStarted;
- 679. - cont.parentNode.insertBefore(ce('div', {id: 'tickets_reply_edit'+cid, innerHTML: '\
- 680. - <textarea class="tickets_edit_reply" id="reply'+cid+'edit" onkeydown="Tickets.saveComment(event, '+cid+', \''+hash+'\', '+(cur.ticket_id || ticket_id)+')" style="width: '+wdt+'; margin: '+mrg+';">' + t + '</textarea>\
- 681. - <div id="tickets_reply_warn_edit"></div>\
- 682. - <div id="tis_preview_edit" style="margin-top: ' + picmrg + '" class="clear_fix"></div>\
- 683. - <div id="tis_upload_edit" class="clear_fix"><div id="tis_uploader_edit"></div></div>\
- 684. - <div style="margin: 0 0 8px 0; height: 23px">\
- 685. - <div class="fl_r" id="tis_add_lnk_edit"><span class="add_media_lnk">' + getLang('global_add_media') + '</span></div>\
- 686. - <div class="fl_l button_blue">\
- 687. - <button id="save_butn'+cid+'" onclick="Tickets.doSaveComment('+cid+', \''+hash+'\', '+(cur.ticket_id || ticket_id)+')">'+getLang('global_save')+'</button>\
- 688. - </div>\
- 689. - <div class="fl_l button_gray" style="margin-left: 10px;">\
- 690. - <button id="cancel_butn'+cid+'" onclick="Tickets.cancelEditComment('+cid+')">'+getLang('global_cancel')+'</button>\
- 691. - </div>\
- 692. - <div id="edit_progress'+cid+'" style="margin: 5px 0px 0px 10px; vertical-align: 0px; float: left; display: none"><img src="/images/upload.gif"/></div>\
- 693. - </div>'}, {display: 'none'}), cont);
- 694. - if (canAttach) {
- 695. - var attachOpts = {limit: 5, oneClick: cur.oneClickUpload, target: 'edit'};
- 696. - if (cur.addScreenShot) {
- 697. - attachOpts.photoCallback = cur.addScreenShot;
- 698. - }
- 699. - cur.ticketsEditMedia = Tickets.initAddMedia(ge('tis_add_lnk_edit').firstChild, 'tis_preview_edit', cur.mediaTypes, attachOpts);
- 700. - }
- 701. - autosizeSetup(ge('reply'+cid+'edit'), {minHeight: 17});
- 702. -
- 703. - setTimeout(function() {
- 704. - show(cont.previousSibling);
- 705. - hide(geByClass1('tickets_reply_text', ge('reply'+cid)));
- 706. - hide(geByClass1('tickets_reply_actions', ge('reply'+cid)));
- 707. - hide('attachs' + cid);
- 708. - cur.editing = cid;
- 709. -
- 710. - if (canAttach) {
- 711. - for (var i in attachs) {
- 712. - cur.ticketsEditMedia.chooseMedia(attachs[i][0], attachs[i][1], attachs[i][2]);
- 713. - }
- 714. - }
- 715. - elfocus('reply'+cid+'edit');
- 716. - }, 0);
- 717. - },
- 718. - onFail: function(error) {
- 719. - delete cur.editStarted;
- 720. - hide('reply_actions'+cid);
- 721. - return Tickets.showError(error);
- 722. - }
- 723. - });
- 724. - return false;
- 725. - },
- 726. -
- 727. - saveComment: function(event, cid, hash, ticket_id) {
- 728. - if (event && event.keyCode == 27) {
- 729. - this.cancelEditComment(cur.editing);
- 730. - return;
- 731. - }
- 732. - if (event && (event.ctrlKey || event.metaKey && browser.mac) && (event.keyCode == 10 || event.keyCode == 13)) this.doSaveComment(cid, hash, ticket_id);
- 733. - },
- 734. -
- 735. - cancelEditComment: function(cid) {
- 736. - show(geByClass1('tickets_reply_text', ge('reply'+cid)));
- 737. - show(geByClass1('tickets_reply_actions', ge('reply'+cid)));
- 738. - show('attachs' + cid);
- 739. - re('tickets_reply_edit'+cid);
- 740. - delete cur.editing;
- 741. - },
- 742. -
- 743. - doSaveComment: function(cid, hash, ticket_id) {
- 744. - var v = trim(val('reply'+cid+'edit'));
- 745. - var attachs = [], chosen = cur.ticketsEditMedia && cur.ticketsEditMedia.chosenMedias || [];
- 746. - if (chosen) {
- 747. - for (var i in chosen) {
- 748. - var att = chosen[i], type = att[0], value = att[1];
- 749. - if (type == 'photo' || type == 'doc') {
- 750. - attachs.push(type+','+value);
- 751. - }
- 752. - }
- 753. - }
- 754. - if (!v && !attachs.length) {
- 755. - notaBene('reply'+cid+'edit');
- 756. - return;
- 757. - }
- 758. - ajax.post(nav.objLoc[0], {act: 'edit_comment', ticket_id: ticket_id, cid: cid, text: v, attachs: attachs, hash: hash}, {
- 759. - onDone: function(text, attachs) {
- 760. - var cont = geByClass1('tickets_reply_text', ge('reply'+cid)), acts = geByClass1('tickets_reply_actions', ge('reply'+cid));
- 761. - cont.innerHTML = text;
- 762. - show(geByClass1('tickets_reply_text', ge('reply'+cid)));
- 763. - show(acts);
- 764. - show('attachs' + cid);
- 765. - if (attachs !== 0) {
- 766. - if (attachs) {
- 767. - var attNode = ge('attachs' + cid);
- 768. - if (!attNode) {
- 769. - attNode = acts.parentNode.insertBefore(ce('div', {id: 'attachs' + cid, className: 'clear_fix tr_attachs'}), acts);
- 770. - }
- 771. - attNode.innerHTML = attachs;
- 772. - } else {
- 773. - re('attachs' + cid);
- 774. - }
- 775. - }
- 776. - re('tickets_reply_edit'+cid);
- 777. - delete cur.editing;
- 778. - },
- 779. - onFail: function(error) {
- 780. - hide('reply_actions'+cid);
- 781. - return Tickets.showError(error);
- 782. - },
- 783. - showProgress: lockButton.pbind(ge('save_butn'+cid)),
- 784. - hideProgress: unlockButton.pbind(ge('save_butn'+cid))
- 785. - });
- 786. - },
- 787. -
- 788. - deleteComment: function(cid, hash, ticket_id) {
- 789. - ajax.post(nav.objLoc[0], {act: 'delete_comment', ticket_id: cur.ticket_id || ticket_id, cid: cid, hash: hash}, {
- 790. - onDone: function(res) {
- 791. - var cont = ge('reply'+cid).firstChild;
- 792. - if (cont) {
- 793. - if (!cur.deletedComments) cur.deletedComments = [];
- 794. - cur.deletedComments[cid] = cont.innerHTML;
- 795. - cont.innerHTML = res;
- 796. - }
- 797. - },
- 798. - onFail: function(error) {
- 799. - hide('reply_actions'+cid);
- 800. - return Tickets.showError(error);
- 801. - }
- 802. - });
- 803. - return false;
- 804. - },
- 805. -
- 806. - restoreComment: function(cid, hash, ticket_id) {
- 807. - ajax.post(nav.objLoc[0], {act: 'restore_comment', ticket_id: cur.ticket_id || ticket_id, cid: cid, hash: hash}, {
- 808. - onDone: function(res) {
- 809. - var cont = ge('reply'+cid).firstChild;
- 810. - if (cont) cont.innerHTML = cur.deletedComments[cid];
- 811. - },
- 812. - onFail: function(error) {
- 813. - hide('reply_actions'+cid);
- 814. - return Tickets.showError(error);
- 815. - }
- 816. - });
- 817. - return false;
- 818. - },
- 819. -
- 820. - rateComment: function(reply_id, rate, hash) {
- 821. - if (cur.replyRating) return false;
- 822. - cur.replyRating = true;
- 823. - ajax.post(nav.objLoc[0], {act: 'rate_comment', ticket_id: cur.ticket_id, reply_id: reply_id, rate: rate, hash: hash}, {
- 824. - onDone: function(text) {
- 825. - delete cur.replyRating;
- 826. - ge('reply_actions'+reply_id).innerHTML = text;
- 827. - },
- 828. - onFail: function() {
- 829. - delete cur.replyRating;
- 830. - }
- 831. - });
- 832. - return false;
- 833. - },
- 834. -
- 835. - deleteTicket: function(ticket_id, hash) {
- 836. - var box = showFastBox({title: cur.lang['delete_title'], width: 430}, cur.lang['delete_confirm'], cur.lang['delete'], function() {
- 837. - ajax.post(nav.objLoc[0], {act: 'delete', ticket_id: ticket_id, hash: hash}, {
- 838. - progress: box.progress,
- 839. - onFail: function(text) {
- 840. - box.hide();
- 841. - }
- 842. - });
- 843. - }, getLang('global_cancel'));
- 844. - return false;
- 845. - },
- 846. -
- 847. - showMsg: function(text) {
- 848. - var msg = ge('tickets_msg');
- 849. - if (!msg) {
- 850. - var parent;
- 851. - switch (cur.section) {
- 852. - case 'show':
- 853. - parent = ge('tickets_reply_rows');
- 854. - break;
- 855. - case 'list':
- 856. - parent = ge('tickets_list');
- 857. - break;
- 858. - case 'new_faq':
- 859. - parent = ge('tickets_faq_msg');
- 860. - show('tickets_faq_msg');
- 861. - break;
- 862. - }
- 863. - msg = parent.insertBefore(ce('div', {id: 'tickets_msg', className: 'msg'}), parent.firstChild);
- 864. - }
- 865. - re('tickets_error');
- 866. - msg.innerHTML = text;
- 867. - msg.style.backgroundColor = '#F4EBBD';
- 868. - animate(msg, {backgroundColor: '#F9F6E7'}, 2000);
- 869. - return true;
- 870. - },
- 871. -
- 872. - showError: function(error) {
- 873. - var err = ge('tickets_error');
- 874. - if (!err) {
- 875. - var parent;
- 876. - switch (cur.section) {
- 877. - case 'show':
- 878. - parent = ge('tickets_reply_rows');
- 879. - break;
- 880. - case 'list':
- 881. - parent = ge('tickets_list');
- 882. - break;
- 883. - case 'new_faq':
- 884. - parent = ge('tickets_faq_msg');
- 885. - show('tickets_faq_msg');
- 886. - break;
- 887. - }
- 888. - err = parent.insertBefore(ce('div', {id: 'tickets_error', className: 'error'}), parent.firstChild);
- 889. - }
- 890. - re('tickets_msg');
- 891. - hide('tickets_progress');
- 892. - err.innerHTML = error;
- 893. - err.style.backgroundColor = '#FACEBB';
- 894. - animate(err, {backgroundColor: '#FFEFE8'}, 2000);
- 895. - scrollToTop(200);
- 896. - return true;
- 897. - },
- 898. -
- 899. - delayTicket: function(delay, hash) {
- 900. - var info = ge('tickets_info_title');
- 901. - var pr = ce('div', {innerHTML: '<img src="/images/upload.gif"/>', className: 'fl_l'});
- 902. - info.parentNode.insertBefore(pr, info);
- 903. - hide(info);
- 904. - ajax.post(nav.objLoc[0], {act: 'delay_ticket', ticket_id: cur.ticket_id, delay: delay, hash: hash}, {
- 905. - onDone: function(text) {
- 906. - info.innerHTML = text;
- 907. - show(info);
- 908. - re(pr);
- 909. - },
- 910. - onFail: function() {
- 911. - show(info);
- 912. - re(pr);
- 913. - }
- 914. - });
- 915. - },
- 916. -
- 917. - closeTicket: function(hash) {
- 918. - var link = ge('close_ticket_link'), pr = geByClass1('progress', link), label = geByClass1('label', link);
- 919. - hide(label);
- 920. - show(pr);
- 921. - ajax.post(nav.objLoc[0], {act: 'close_ticket', ticket_id: cur.ticket_id, hash: hash}, {
- 922. - onDone: function(content, script) {
- 923. - if (content) ge('tickets_content').innerHTML = content;
- 924. - if (script) eval(script);
- 925. - },
- 926. - onFail: function() {
- 927. - show(label);
- 928. - hide(pr);
- 929. - }
- 930. - });
- 931. - return false;
- 932. - },
- 933. -
- 934. - showAllReplies: function() {
- 935. - var link = ge('show_all_replies_link'), pr = geByClass1('progress', link), label = geByClass1('label', link);
- 936. - hide(label);
- 937. - show(pr);
- 938. - ajax.post(nav.objLoc[0], {act: 'show', id: cur.ticket_id, all: 1}, {
- 939. - onDone: function(content, script) {
- 940. - if (content) ge('tickets_reply_rows').innerHTML = content;
- 941. - if (script) eval(script);
- 942. - },
- 943. - onFail: function() {
- 944. - show(label);
- 945. - hide(pr);
- 946. - }
- 947. - });
- 948. - return false;
- 949. - },
- 950. -
- 951. - addBug: function(hash) {
- 952. - return !showBox(nav.objLoc[0], {act: 'add_bug', hash: hash, ticket_id: cur.ticket_id}, { params: {width: '520px', bodyStyle: 'padding: 0px'}});
- 953. - },
- 954. -
- 955. - addTemplate: function() {
- 956. - return !showBox(nav.objLoc[0], {act: 'add_template'}, { params: {width: '430px'} });
- 957. - },
- 958. -
- 959. - saveTemplate: function(tid) {
- 960. - if (!ge('add_template_title') || !ge('add_template_text')) return false;
- 961. -
- 962. - var title = trim(ge('add_template_title').value),
- 963. - text = trim(ge('add_template_text').value);
- 964. - if (!title) {
- 965. - notaBene('add_template_title');
- 966. - return false;
- 967. - }
- 968. - if (!text) {
- 969. - notaBene('add_template_text');
- 970. - return false;
- 971. - }
- 972. - var attachs = [], chosen = cur.ticketsTemplateMedia.chosenMedias;
- 973. - if (chosen) {
- 974. - for (var i in chosen) {
- 975. - var att = chosen[i], type = att[0], value = att[1];
- 976. - if (type == 'photo' || type == 'doc') {
- 977. - attachs.push(type+','+value);
- 978. - }
- 979. - }
- 980. - }
- 981. - var query = {
- 982. - act: 'save_template',
- 983. - title: title,
- 984. - text: text,
- 985. - attachs: attachs,
- 986. - personal: cur.ownTemplate.val(),
- 987. - hash: cur.hashes.template_hash
- 988. - };
- 989. - if (tid) query.template_id = tid;
- 990. - ajax.post(nav.objLoc[0], query, {
- 991. - onDone: function(content, script) {
- 992. - ge('template_links').innerHTML = content;
- 993. - if (script) eval(script);
- 994. - curBox().hide();
- 995. - },
- 996. - onFail: function() {
- 997. - curBox().hide();
- 998. - }
- 999. - });
- 1000. - return false;
- 1001. - },
- 1002. -
- 1003. - editTemplate: function() {
- 1004. - var tid = cur.selectedTemplate;
- 1005. - return !showBox(nav.objLoc[0], {act: 'edit_template', template_id: tid}, { params: {width: '430px'} });
- 1006. - },
- 1007. -
- 1008. - deleteTemplate: function() {
- 1009. - if (!cur.selectedTemplate) return false;
- 1010. - var box = showFastBox({title: cur.lang['delete_template_title'], width: 430}, cur.lang['delete_template_confirm'], cur.lang['delete'], function() {
- 1011. - var tid = cur.selectedTemplate;
- 1012. - Tickets.deselectTemplate(tid);
- 1013. - ajax.post(nav.objLoc[0], {act: 'delete_template', template_id: tid, hash: cur.hashes.template_hash}, {
- 1014. - progress: box.progress,
- 1015. - onDone: function(content, script) {
- 1016. - ge('template_links').innerHTML = content;
- 1017. - if (script) eval(script);
- 1018. - box.hide();
- 1019. - },
- 1020. - onFail: function() {
- 1021. - box.hide();
- 1022. - }
- 1023. - });
- 1024. - }, getLang('global_cancel'));
- 1025. - return false;
- 1026. - },
- 1027. -
- 1028. - selectTemplate: function(tid) {
- 1029. - var template = cur.templates[tid];
- 1030. - if (!template) return false;
- 1031. -
- 1032. - var txtarea = cur.editing ? ge('reply'+cur.editing+'edit') : ge('tickets_reply'),
- 1033. - scrollPos = txtarea.scrollTop,
- 1034. - strPos = 0,
- 1035. - br = ((txtarea.selectionStart || txtarea.selectionStart == '0') ?
- 1036. - "ff" : (document.selection ? "ie" : false ) ),
- 1037. - text = replaceEntities(template.text.replace(/<br>/g, "\n")) + "\n";
- 1038. - if (br == "ie") {
- 1039. - txtarea.focus();
- 1040. - var range = document.selection.createRange();
- 1041. - range.collapse(true);
- 1042. - range.moveStart ('character', -txtarea.value.length);
- 1043. - strPos = range.text.length;
- 1044. - } else if (br == "ff") strPos = txtarea.selectionStart;
- 1045. -
- 1046. - strPos = strPos + text.length;
- 1047. - if (br == "ie") {
- 1048. - txtarea.focus();
- 1049. - var range = document.selection.createRange();
- 1050. - range.moveStart ('character', -txtarea.value.length);
- 1051. - range.moveStart ('character', strPos);
- 1052. - range.moveEnd ('character', 0);
- 1053. - range.select();
- 1054. - } else if (br == "ff") {
- 1055. - txtarea.selectionStart = strPos;
- 1056. - txtarea.selectionEnd = strPos;
- 1057. - txtarea.focus();
- 1058. - }
- 1059. - var front = (txtarea.value).substring(0,strPos-text.length);
- 1060. - var back = (txtarea.value).substring(strPos-text.length,txtarea.value.length);
- 1061. - txtarea.value=front+text+back;
- 1062. - txtarea.scrollTop = scrollPos;
- 1063. -
- 1064. - if (!txtarea.autosize) autosizeSetup(txtarea, {minHeight: 42, maxHeight: 100});
- 1065. - txtarea.autosize.update();
- 1066. -
- 1067. - if (br == "ie") {
- 1068. - var range = txtarea.createTextRange();
- 1069. - range.move("character", strPos);
- 1070. - range.select();
- 1071. - } else if (br == "ff") {
- 1072. - txtarea.focus();
- 1073. - txtarea.setSelectionRange(strPos, strPos);
- 1074. - }
- 1075. -
- 1076. - ge('template_title').innerHTML = '<a href="#" onclick="return Tickets.deselectTemplate('+tid+')">' + template.title + '</a>';
- 1077. - setStyle('edit_template', {display: (vk.id == intval(template.author_id) || cur.canEditTemplates) ? 'inline-block' : 'none'});
- 1078. - cur.selectedTemplate = tid;
- 1079. - if (template.attachs) {
- 1080. - var media = cur.editing ? cur.ticketsEditMedia : cur.ticketsNewMedia;
- 1081. - for (var i in template.attachs) {
- 1082. - media.chooseMedia(template.attachs[i][0], template.attachs[i][1], template.attachs[i][2]);
- 1083. - }
- 1084. - }
- 1085. - if (cur.canUseDrafts) {
- 1086. - clearTimeout(cur.saveDraftTO);
- 1087. - Tickets.saveDraft(cur.ticket_id);
- 1088. - }
- 1089. - return false;
- 1090. - },
- 1091. -
- 1092. - deselectTemplate: function(tid) {
- 1093. - if (cur.templates[tid] && ge('tickets_reply').value == replaceEntities(cur.templates[tid]['text'].replace(/<br>/g, "\n"))) {
- 1094. - ge('tickets_reply').setValue('');
- 1095. - if (!ge('tickets_reply').autosize) autosizeSetup('tickets_reply', {minHeight: 42, maxHeight: 100});
- 1096. - ge('tickets_reply').autosize.update();
- 1097. - }
- 1098. - ge('template_title').innerHTML = cur.lang.template_title;
- 1099. - hide('edit_template');
- 1100. - delete cur.selectedTemplate;
- 1101. - return false;
- 1102. - },
- 1103. -
- 1104. - doPass: function(section, text, box) {
- 1105. - if (!box) {
- 1106. - var info = ge('tickets_info_title'), pr = se('<div class="fl_l"><img src="/images/upload.gif"/></div>');
- 1107. - }
- 1108. - var act = box ? 'pass' : 'pass_back',
- 1109. - query = {act: act, ticket_id: cur.ticket_id, to: section, comm: text, hash: cur.hashes.next_hash};
- 1110. - if (cur.sendPayFormCheck) {
- 1111. - query.send_pay_form = cur.sendPayFormCheck.val();
- 1112. - }
- 1113. - if (box && cur.dontSendAutoanswer && !cur.dontSendAutoanswer.val()) {
- 1114. - query.autoanswer = val('tickets_send_autoanswer');
- 1115. - }
- 1116. - if (nav.objLoc.act == 'all' && cur.checkedTickets) {
- 1117. - var tickets = [];
- 1118. - each(cur.checkedTickets, function(i, v) {tickets.push(i)});
- 1119. - query.tickets = tickets;
- 1120. - query.act = 'pass';
- 1121. - }
- 1122. - ajax.post(nav.objLoc[0], query, {
- 1123. - showProgress: function () {
- 1124. - if (box) {
- 1125. - show(box.progress);
- 1126. - } else {
- 1127. - info.parentNode.insertBefore(pr, info);
- 1128. - hide(info);
- 1129. - }
- 1130. - },
- 1131. - hideProgress: function () {
- 1132. - if (box) {
- 1133. - hide(box.progress);
- 1134. - } else {
- 1135. - re(pr);
- 1136. - show(info);
- 1137. - }
- 1138. - },
- 1139. - onDone: function(content, script) {
- 1140. - if (box) boxQueue.hideAll();
- 1141. - if (content) ge('tickets_content').innerHTML = content;
- 1142. - if (script) eval(script);
- 1143. - }
- 1144. - });
- 1145. - return false;
- 1146. - },
- 1147. -
- 1148. - passTo: function(el, id) {
- 1149. - var msg = cur.lang.pass_warnings && cur.lang.pass_warnings[id] || cur.lang.pass_warnings[0];
- 1150. - var text = '<div class="msg" style="margin-bottom: 15px;">' + msg + '</div><div style="line-height: 160%">' + getLang('support_sure_pass').replace('{section}', val(el)) + '</div>';
- 1151. - text += '\
- 1152. - <div class="tickets_add_comm">' + getLang('support_comment') + '</div>\
- 1153. - <textarea id="tickets_pass_comm" onkeypress="onCtrlEnter(event, Tickets.doPass.pbind('+id+', val(\'tickets_pass_comm\'), curBox()))"></textarea>';
- 1154. - text += getLang('support_pass_comment');
- 1155. - if ((id == 16 || id == 17 || id == 18) && !cur.isMobileTicket) {
- 1156. - text += '<input type="hidden" id="support_send_payform" value="' + (cur.sendPayFormDefault ? 1 : '') + '" />';
- 1157. - }
- 1158. - var box = showFastBox({title:getLang('pass_title'), width: 500}, text, getLang('support_do_pass'), function() {
- 1159. - Tickets.doPass(id, val('tickets_pass_comm'), box);
- 1160. - }, getLang('global_cancel'));
- 1161. - cur.dontSendAutoanswer = new Checkbox(ge('support_pass_autoanswer'), {label: cur.lang.no_autoanswer_single, width: 400, onChange: function() {
- 1162. - toggle(ge('support_pass_answer_wrap'), this.val);
- 1163. - }});
- 1164. - if (!cur.isMobileTicket) {
- 1165. - if (id == 16 || id == 17 || id == 18) {
- 1166. - cur.sendPayFormCheck = new Checkbox(ge('support_send_payform'), {label: cur.lang.send_pay_form, width: 400});
- 1167. - }
- 1168. - if (id == 16 || id == 17 || id == 18 || id == 20 || id == 23) {
- 1169. - cur.dontSendAutoanswer.setState(true, true);
- 1170. - }
- 1171. - }
- 1172. - hide('tis_add_lnk_auto');
- 1173. - autosizeSetup('tickets_pass_comm', {minHeight: 40, maxHeight: 200});
- 1174. - elfocus('tickets_pass_comm');
- 1175. - },
- 1176. -
- 1177. - showPassBox: function() {
- 1178. - return !showBox(nav.objLoc[0], {act: 'show_pass_box'}, { params: {width: '520px', bodyStyle: 'padding: 0px'}});
- 1179. - },
- 1180. -
- 1181. - onSubmitSettingsChanged: function(val) {
- 1182. - ajax.post(nav.objLoc[0], {act: 'save_submit', value: val ? 1 : 0, hash: cur.hashes.submit_hash});
- 1183. - cur.next_manual = !!val;
- 1184. - },
- 1185. -
- 1186. - onFavoriteChanged: function(val) {
- 1187. - var fav = ge('favorite'), v, bg,
- 1188. - l = val ? cur.lang.delete_favorite : cur.lang.add_favorite;
- 1189. - if (fav) {
- 1190. - v = val ? 0 : 1;
- 1191. - var text = '<a href="#" onclick="return Tickets.onFavoriteChanged(' + v + ');">' + l + '</a>';
- 1192. - fav.innerHTML = text;
- 1193. - } else {
- 1194. - v = val ? 'delfav' : 'addfav';
- 1195. - bg = val ? '3px -19px' : '3px 3px';
- 1196. - for (var i in cur.ticketsActions) {
- 1197. - if (cur.ticketsActions[i][0] == 'addfav' || cur.ticketsActions[i][0] == 'delfav') {
- 1198. - cur.ticketsActions[i] = [v, l, bg, cur.onPrivacyChanged.pbind('tickets_actions', v)];
- 1199. - }
- 1200. - }
- 1201. - cur.ticketsMenu.setItems(cur.ticketsActions);
- 1202. - /*
- 1203. - var old_data = cur.privacy.tickets_actions_types, new_data = {};
- 1204. - delete old_data.addfav;
- 1205. - delete old_data.delfav;
- 1206. - new_data[v] = l;
- 1207. - cur.privacy.tickets_actions_types = extend(new_data, old_data);
- 1208. - /**/
- 1209. - }
- 1210. - ajax.post(nav.objLoc[0], {act: 'favorite', ticket_id: cur.ticket_id, add: val ? 1 : 0, hash: cur.hashes.favorite_hash});
- 1211. - return false;
- 1212. - },
- 1213. -
- 1214. - showPhoto: function(photoRaw, listId, opts) {
- 1215. - var cbox = curBox();
- 1216. - if (!cbox) {
- 1217. - return showPhoto(photoRaw, listId, opts);
- 1218. - }
- 1219. - var btns = [];
- 1220. - each(geByTag('button', cbox.bodyNode.nextSibling), function() {
- 1221. - btns.push([this.innerHTML, this.onclick, hasClass(this.parentNode, 'button_blue') ? 'yes' : 'no']);
- 1222. - });
- 1223. - cur.boxBackup = {
- 1224. - body: document.createDocumentFragment(),
- 1225. - width: getSize(cbox.bodyNode.parentNode)[0],
- 1226. - hideButtons: !isVisible(cbox.bodyNode.nextSibling),
- 1227. - bodyStyle: cbox.bodyNode.getAttribute('style'),
- 1228. - title: geByClass1('box_title', cbox.bodyNode.previousSibling).innerHTML,
- 1229. - btns: btns
- 1230. - };
- 1231. - var boxBody = cbox.bodyNode;
- 1232. - cur.scrollTopBack = boxLayerWrap.scrollTop;
- 1233. - opts.onShow = function() {
- 1234. - while(boxBody.firstChild) {
- 1235. - cur.boxBackup.body.appendChild(boxBody.firstChild);
- 1236. - }
- 1237. - }
- 1238. - opts.onHide = function() {
- 1239. - box = showFastBox('', '');
- 1240. - box.setOptions({
- 1241. - hideButtons: cur.boxBackup.hideButtons,
- 1242. - title: cur.boxBackup.title,
- 1243. - bodyStyle: cur.boxBackup.bodyStyle,
- 1244. - width: cur.boxBackup.width
- 1245. - });
- 1246. - box.bodyNode.appendChild(cur.boxBackup.body);
- 1247. - if (cur.boxBackup.btns) {
- 1248. - box.removeButtons();
- 1249. - each(cur.boxBackup.btns.reverse(), function() {
- 1250. - box.addButton.apply(box, this);
- 1251. - });
- 1252. - }
- 1253. - box.setOptions({}); // clear box coords
- 1254. - boxLayerWrap.scrollTop = cur.scrollTopBack;
- 1255. - }
- 1256. - return showPhoto(photoRaw, listId, opts);
- 1257. - },
- 1258. -
- 1259. - // screenshot attachment
- 1260. - addScreen: function(onShow) {
- 1261. - var opts = {title: getLang('support_adding_screen'), width: 440, bodyStyle: 'padding: 0px'};
- 1262. - if (onShow) {
- 1263. - opts.onShow = onShow;
- 1264. - }
- 1265. - return showFastBox(opts, cur.screenBox);
- 1266. - },
- 1267. - addDoc: function(onShow) {
- 1268. - var opts = {title: getLang('support_adding_doc'), width: 440, bodyStyle: 'padding: 0px'};
- 1269. - if (onShow) {
- 1270. - opts.onShow = onShow;
- 1271. - }
- 1272. - return showFastBox(opts, cur.docBox);
- 1273. - },
- 1274. - choosePhotoUploaded: function(info, params, addMedia) {
- 1275. - var i = info.ind !== undefined ? info.ind : info,
- 1276. - fileName = info.fileName ? info.fileName : info,
- 1277. - ind = info.fileName ? i + '_' + info.fileName : info,
- 1278. - prg = ge('upload' + ind + '_progress_wrap');
- 1279. -
- 1280. - prg && hide(geByClass1('progress_x', prg));
- 1281. - ajax.post('al_photos.php', extend({act: 'choose_uploaded_support'}, params), {
- 1282. - onDone: function(media, data) {
- 1283. - addMedia.chooseMedia('photo', media, extend(data, {upload_ind: i + '_' + fileName}));
- 1284. - },
- 1285. - onFail: Tickets.chooseFail.pbind(addMedia, info)
- 1286. - });
- 1287. - },
- 1288. - chooseDocUploaded: function(info, params, addMedia) {
- 1289. - var i = info.ind !== undefined ? info.ind : info,
- 1290. - fileName = info.fileName ? info.fileName : info,
- 1291. - ind = info.fileName ? i + '_' + info.fileName : info,
- 1292. - prg = ge('upload' + ind + '_progress_wrap');
- 1293. -
- 1294. - prg && hide(geByClass1('progress_x', prg));
- 1295. - ajax.post('docs.php', extend({act: 'a_save_doc', from: 'choose', support_hash: cur.uploadDocData.support_hash}, params), {
- 1296. - onDone: function(oid, id, data) {
- 1297. - re('upload'+ind+'_progress_wrap');
- 1298. - addMedia.chooseMedia('doc', oid+'_'+id, data);
- 1299. - },
- 1300. - onFail: Tickets.chooseFail.pbind(addMedia, info)
- 1301. - });
- 1302. - },
- 1303. - chooseFail: function(addMedia, info, code) {
- 1304. - var i = info.ind !== undefined ? info.ind : info, fileName = info.fileName ? info.fileName : info;
- 1305. - if (Upload.types[i] == 'fileApi' && !Upload.options[i].wiki_editor) {
- 1306. - var lnkId, ind = info.fileName ? i+'_'+info.fileName : info;
- 1307. - if (addMedia) {
- 1308. - re('upload'+ind+'_progress_wrap');
- 1309. - addMedia.unchooseMedia();
- 1310. - }
- 1311. - }
- 1312. - topError('Upload failed', {dt: -1, type: 102, url: (ge('file_uploader_form' + i) || {}).action});
- 1313. - Upload.embed(i);
- 1314. - },
- 1315. -
- 1316. - initPhotoUpload: function(el, params) {
- 1317. - el = ge(el);
- 1318. - if (!el) return;
- 1319. -
- 1320. - var uploadData = cur.uploadPhotoData, opts = (uploadData || {}).options, addMedia;
- 1321. - switch (params.target) {
- 1322. - case 'auto':
- 1323. - addMedia = cur.ticketsAutoMedia;
- 1324. - uploadData = cur.autoUploadData, opts = uploadData.options
- 1325. - break;
- 1326. - case 'template':
- 1327. - addMedia = cur.ticketsTemplateMedia;
- 1328. - uploadData = cur.templateUploadData, opts = uploadData.options
- 1329. - break;
- 1330. - case 'edit':
- 1331. - addMedia = cur.ticketsEditMedia;
- 1332. - break;
- 1333. - case 'new':
- 1334. - default:
- 1335. - addMedia = cur.ticketsNewMedia;
- 1336. - break;
- 1337. - }
- 1338. - return Upload.init(el, uploadData.url, uploadData.vars, {
- 1339. - file_name: 'photo',
- 1340. -
- 1341. - file_size_limit: 1024*1024*5, // 5Mb
- 1342. - file_types_description: 'Image files (*.jpg, *.jpeg, *.png, *.gif)',
- 1343. - file_types: '*.jpg;*.JPG;*.jpeg;*.JPEG;*.png;*.PNG;*.gif;*.GIF',
- 1344. - accept: 'image/jpeg,image/png,image/gif',
- 1345. - file_match: '\.(gif|jpg|jpeg|png)$',
- 1346. - lang: opts.lang,
- 1347. -
- 1348. - onUploadStart: function(info, res) {
- 1349. - var i = info.ind !== undefined ? info.ind : info, options = Upload.options[i];
- 1350. - if (Upload.types[i] == 'form') {
- 1351. - geByClass1('file', el).disabled = true;
- 1352. - }
- 1353. - if (Upload.types[i] == 'fileApi') {
- 1354. - if (cur.notStarted) {
- 1355. - if (params && params.hideOnStart) boxQueue.hideLast();
- 1356. - delete cur.notStarted;
- 1357. - }
- 1358. - if (options.multi_progress) this.onUploadProgress(info, 0, 0);
- 1359. - }
- 1360. - },
- 1361. - onUploadComplete: function(info, res) {
- 1362. - var params, i = info.ind !== undefined ? info.ind : info, fileName = info.fileName ? info.fileName : info;
- 1363. - try {
- 1364. - params = eval('(' + res + ')');
- 1365. - } catch(e) {
- 1366. - params = q2ajx(res);
- 1367. - }
- 1368. - if (!params.photos) {
- 1369. - Upload.onUploadError(info);
- 1370. - return;
- 1371. - }
- 1372. - Tickets.choosePhotoUploaded(info, params, addMedia);
- 1373. - },
- 1374. - onUploadProgress: function(info, bytesLoaded, bytesTotal) {
- 1375. - var i = info.ind !== undefined ? info.ind : info;
- 1376. - if (Upload.types[i] == 'fileApi') {
- 1377. - var lnkId = (cur.attachMediaIndexes || {})[i];
- 1378. - if (lnkId === undefined || lnkId && cur.addMedia[lnkId].chosenMedia) {
- 1379. - var data = {loaded: bytesLoaded, total: bytesTotal};
- 1380. - if (info.fileName) data.fileName = info.fileName;
- 1381. - addMedia.showMediaProgress('photo', i, data);
- 1382. - }
- 1383. - } else if (Upload.types[i] == 'flash') {
- 1384. - if (!ge('form'+i+'_progress')) {
- 1385. - var obj = Upload.obj[i], objHeight = getSize(obj)[1], tm = objHeight / 2 + 10;
- 1386. - var node = obj.firstChild;
- 1387. - while (node) {
- 1388. - if (node.nodeType == 1) {
- 1389. - if (node.id == 'uploader'+i && browser.msie) {
- 1390. - setStyle(node, {position: 'relative', left: '-5000px'});
- 1391. - } else {
- 1392. - setStyle(node, {visibility: 'hidden'});
- 1393. - }
- 1394. - }
- 1395. - node = node.nextSibling;
- 1396. - }
- 1397. - obj.appendChild(ce('div', {innerHTML: '<div class="tickets_progress_wrap">\
- 1398. - <div id="form' + i + '_progress" class="tickets_progress" style="width: 0%;"></div>\
- 1399. - </div></div>'}, {height: tm + 'px', marginTop: -tm + 'px'}));
- 1400. - }
- 1401. - var percent = intval(bytesLoaded / bytesTotal * 100);
- 1402. - setStyle(ge('form' + i + '_progress'), {width: percent + '%'});
- 1403. - }
- 1404. - },
- 1405. - onUploadError: Tickets.chooseFail.pbind(addMedia),
- 1406. - onUploadCompleteAll: function (info) {
- 1407. - var i = info.ind !== undefined ? info.ind : info;
- 1408. - if (Upload.types[i] !== 'fileApi') {
- 1409. - if (params.hideOnStart) {
- 1410. - boxQueue.hideLast();
- 1411. - } else {
- 1412. - Upload.embed(i);
- 1413. - }
- 1414. - }
- 1415. - },
- 1416. -
- 1417. - multiple: 1,
- 1418. - multi_progress: 1,
- 1419. - max_files: params && params.max_files || 5,
- 1420. - max_files_hide_last: 1,
- 1421. - clear: 1,
- 1422. - type: 'photo',
- 1423. - max_attempts: 3,
- 1424. - file_input: cur.uploadInput,
- 1425. - server: opts.server,
- 1426. - error: opts.default_error,
- 1427. - error_hash: opts.error_hash,
- 1428. - dropbox: 'tis_dropbox'
- 1429. - });
- 1430. - },
- 1431. -
- 1432. - initDocUpload: function(el, params) {
- 1433. - el = ge(el);
- 1434. - if (!el) return;
- 1435. -
- 1436. - var uploadData = params.uploadData || cur.uploadDocData, opts = uploadData.options, addMedia;
- 1437. - switch (params.target) {
- 1438. - case 'auto':
- 1439. - addMedia = cur.ticketsAutoMedia;
- 1440. - break;
- 1441. - case 'template':
- 1442. - addMedia = cur.ticketsTemplateMedia;
- 1443. - break;
- 1444. - case 'edit':
- 1445. - addMedia = cur.ticketsEditMedia;
- 1446. - break;
- 1447. - case 'new':
- 1448. - default:
- 1449. - addMedia = cur.ticketsNewMedia;
- 1450. - break;
- 1451. - }
- 1452. - return Upload.init(el, uploadData.url, uploadData.vars, {
- 1453. - file_name: 'file',
- 1454. -
- 1455. - file_size_limit: 1024*1024*200, // 200Mb
- 1456. - file_types_description: 'Documents',
- 1457. - file_types: '*.*;',
- 1458. - lang: opts.lang,
- 1459. -
- 1460. - onUploadStart: function(info, res) {
- 1461. - var i = info.ind !== undefined ? info.ind : info, options = Upload.options[i];
- 1462. - if (Upload.types[i] == 'form') {
- 1463. - geByClass1('file', el).disabled = true;
- 1464. - }
- 1465. - if (Upload.types[i] == 'fileApi') {
- 1466. - if (cur.notStarted) {
- 1467. - if (params && params.hideOnStart) boxQueue.hideLast();
- 1468. - delete cur.notStarted;
- 1469. - }
- 1470. - if (options.multi_progress) this.onUploadProgress(info, 0, 0);
- 1471. - }
- 1472. - },
- 1473. - onUploadComplete: function(info, res) {
- 1474. - var params, i = info.ind !== undefined ? info.ind : info, fileName = info.fileName ? info.fileName : info;
- 1475. - try {
- 1476. - params = eval('(' + res + ')');
- 1477. - } catch(e) {
- 1478. - params = q2ajx(res);
- 1479. - }
- 1480. - if (!params.file) {
- 1481. - Upload.onUploadError(info);
- 1482. - return;
- 1483. - }
- 1484. - Tickets.chooseDocUploaded(info, params, addMedia);
- 1485. - },
- 1486. - onUploadProgress: function(info, bytesLoaded, bytesTotal) {
- 1487. - var i = info.ind !== undefined ? info.ind : info;
- 1488. - if (Upload.types[i] == 'fileApi') {
- 1489. - var lnkId = (cur.attachMediaIndexes || {})[i];
- 1490. - if (lnkId === undefined || lnkId && cur.addMedia[lnkId].chosenMedia) {
- 1491. - var data = {loaded: bytesLoaded, total: bytesTotal};
- 1492. - if (info.fileName) data.fileName = info.fileName;
- 1493. - addMedia.showMediaProgress('doc', i, data);
- 1494. - }
- 1495. - } else if (Upload.types[i] == 'flash') {
- 1496. - if (!ge('form'+i+'_progress')) {
- 1497. - var obj = Upload.obj[i], objHeight = getSize(obj)[1], tm = objHeight / 2 + 10;
- 1498. - var node = obj.firstChild;
- 1499. - while (node) {
- 1500. - if (node.nodeType == 1) {
- 1501. - if (node.id == 'uploader'+i && browser.msie) {
- 1502. - setStyle(node, {position: 'relative', left: '-5000px'});
- 1503. - } else {
- 1504. - setStyle(node, {visibility: 'hidden'});
- 1505. - }
- 1506. - }
- 1507. - node = node.nextSibling;
- 1508. - }
- 1509. - obj.appendChild(ce('div', {innerHTML: '<div class="tickets_progress_wrap">\
- 1510. - <div id="form' + i + '_progress" class="tickets_progress" style="width: 0%;"></div>\
- 1511. - </div></div>'}, {height: tm + 'px', marginTop: -tm + 'px'}));
- 1512. - }
- 1513. - var percent = intval(bytesLoaded / bytesTotal * 100);
- 1514. - setStyle(ge('form' + i + '_progress'), {width: percent + '%'});
- 1515. - }
- 1516. - },
- 1517. - onCheckComplete: params && params.onCheckComplete || false,
- 1518. - onUploadError: Tickets.chooseFail.pbind(addMedia),
- 1519. - onUploadCompleteAll: function (info) {
- 1520. - var i = info.ind !== undefined ? info.ind : info;
- 1521. - if (Upload.types[i] !== 'fileApi') {
- 1522. - if (params.hideOnStart) {
- 1523. - boxQueue.hideLast();
- 1524. - } else {
- 1525. - Upload.embed(i);
- 1526. - }
- 1527. - }
- 1528. - },
- 1529. -
- 1530. - multiple: 1,
- 1531. - multi_progress: 1,
- 1532. - max_files: params && params.max_files || 5,
- 1533. - max_files_hide_last: 1,
- 1534. - clear: 1,
- 1535. - type: 'photo',
- 1536. - max_attempts: 3,
- 1537. - file_input: cur.uploadInput,
- 1538. - server: opts.server,
- 1539. - error: opts.default_error,
- 1540. - error_hash: opts.error_hash,
- 1541. - dropbox: 'tis_dropbox'
- 1542. - });
- 1543. - },
- 1544. -
- 1545. - initAddMedia: function(lnk, previewId, mediaTypes, opts) {
- 1546. - var types = [], bgposes = {photo: 3, doc: -64}, addMedia;
- 1547. - opts = opts || {};
- 1548. - var target = opts.target || 'new', uploadId, uploaderId, inputId;
- 1549. - switch (target) {
- 1550. - case 'auto':
- 1551. - uploadId = 'tis_upload_auto';
- 1552. - uploaderId = 'tis_uploader_auto';
- 1553. - break;
- 1554. - case 'template':
- 1555. - uploadId = 'tis_upload_template';
- 1556. - uploaderId = 'tis_uploader_template';
- 1557. - break;
- 1558. - case 'edit':
- 1559. - uploadId = 'tis_upload_edit';
- 1560. - uploaderId = 'tis_uploader_edit';
- 1561. - break;
- 1562. - case 'new':
- 1563. - default:
- 1564. - uploadId = 'tis_upload';
- 1565. - uploaderId = 'tis_uploader';
- 1566. - }
- 1567. - each (mediaTypes || [], function (i, v) {
- 1568. - if (!v[1]) return;
- 1569. - var handler = false;
- 1570. - switch (v[0]) {
- 1571. - case 'photo':
- 1572. - handler = function() {
- 1573. - inputId = 'tickets_photo_input' + target;
- 1574. - stManager.add('upload.js', function() {
- 1575. - if (opts.photoCallback) {
- 1576. - cur.lastAddMedia = addMedia;
- 1577. - cur.lastMediaTarget = target;
- 1578. - opts.photoCallback();
- 1579. - } else if (opts.oneClick) {
- 1580. - var inp = ge(inputId);
- 1581. - if (!inp) inp = ge(uploadId).appendChild(ce('input', {
- 1582. - type: 'file',
- 1583. - multiple: 'true',
- 1584. - id: inputId,
- 1585. - onchange: function() {
- 1586. - data(this, 'changed', true);
- 1587. - cur.uploadInput = this;
- 1588. - Tickets.initPhotoUpload(uploaderId, {target: target});
- 1589. - }
- 1590. - }));
- 1591. - inp.click();
- 1592. - } else {
- 1593. - Tickets.addScreen(Tickets.initPhotoUpload.pbind('tis_add_data', {hideOnStart: true, target: target}));
- 1594. - }
- 1595. - });
- 1596. - }
- 1597. - break;
- 1598. - case 'doc':
- 1599. - handler = function() {
- 1600. - inputId = 'tickets_doc_input' + target;
- 1601. - stManager.add('upload.js', function() {
- 1602. - if (opts.oneClick) {
- 1603. - var inp = ge(inputId);
- 1604. - if (!inp) inp = ge(uploadId).appendChild(ce('input', {
- 1605. - type: 'file',
- 1606. - multiple: 'true',
- 1607. - id: inputId,
- 1608. - onchange: function() {
- 1609. - data(this, 'changed', true);
- 1610. - cur.uploadInput = this;
- 1611. - Tickets.initDocUpload(uploaderId, {target: target});
- 1612. - }
- 1613. - }));
- 1614. - inp.click();
- 1615. - } else {
- 1616. - Tickets.addDoc(Tickets.initDocUpload.pbind('tis_add_data', {hideOnStart: true, target: target}));
- 1617. - }
- 1618. - });
- 1619. - }
- 1620. - break;
- 1621. - }
- 1622. - var icon = false, bgpos = ('3px ' + bgposes[v[0]] + 'px'), url = false, name = v[1].replace(/\s/g, ' ');
- 1623. - types.push([v[0], v[1], bgpos, handler, url, icon]);
- 1624. - });
- 1625. -
- 1626. - var limit = opts.limit || 10;
- 1627. -
- 1628. - var menu = initCustomMedia(lnk, types, {
- 1629. - onShow: function () {
- 1630. - cur.chooseMedia = addMedia.chooseMedia;
- 1631. - cur.showMediaProgress = addMedia.showMediaProgress;
- 1632. - cur.attachCount = addMedia.attachCount;
- 1633. - },
- 1634. - onItemClick: function(type) {
- 1635. - if (addMedia.attachCount() >= limit) {
- 1636. - showFastBox(getLang('global_error'), getLang('attachments_limit', limit));
- 1637. - return false;
- 1638. - }
- 1639. - return true;
- 1640. - }
- 1641. - });
- 1642. -
- 1643. - if (!menu) return;
- 1644. - previewId = previewId || 'media_preview';
- 1645. -
- 1646. - var lnkId = menu.id,
- 1647. - previewEl = ge(previewId),
- 1648. - progressEl, picsEl, docsEl;
- 1649. -
- 1650. - val(previewEl, '<div id="page_pics_preview' + lnkId + '" class="page_pics_preview media_preview clear_fix"></div><div id="page_docs_preview' + lnkId + '" class="page_docs_preview media_preview clear_fix"></div><div id="page_progress_preview' + lnkId + '" class="page_progress_preview media_preview clear_fix"></div>');
- 1651. - var picsEl = previewEl.childNodes[0],
- 1652. - docsEl = previewEl.childNodes[1],
- 1653. - progressEl = previewEl.childNodes[2];
- 1654. - removeClass(previewEl, 'media_preview');
- 1655. - addClass(previewEl, 'multi_media_preview');
- 1656. -
- 1657. - addMedia = {
- 1658. - _addMediaLink: lnk,
- 1659. - lnkId: lnkId,
- 1660. - menu: menu,
- 1661. - handlers: {},
- 1662. - chosenMedias: [],
- 1663. - _showAddMedia: function() {
- 1664. - menu.show();
- 1665. - },
- 1666. - _hideAddMedia: function(noTimeout) {
- 1667. - menu.hide(noTimeout);
- 1668. - },
- 1669. - chooseMedia: function(type, media, data, url, noboxhide) {
- 1670. - if (addMedia.onChange && addMedia.onChange(type, media, data) === false) {
- 1671. - return false;
- 1672. - }
- 1673. - if (addMedia.attachCount() >= limit && data.upload_ind === undefined) {
- 1674. - return false;
- 1675. - }
- 1676. - var preview = '', postview = '', toPics = false, oncl;
- 1677. - switch (type) {
- 1678. - case 'photo':
- 1679. - if (!isObject(data)) {
- 1680. - data = {
- 1681. - thumb_m: data[0] || '',
- 1682. - thumb_s: data[1] || '',
- 1683. - list: data[2] || '',
- 1684. - view_opts: data[3] || '',
- 1685. - upload_ind: data.upload_ind || undefined
- 1686. - };
- 1687. - }
- 1688. - vkImage().src = data.thumb_s;
- 1689. - oncl = opts.nocl ? '' : ' onclick="return Tickets.showPhoto(\'' + media + '\', \'' + data.list + '\', ' + data.view_opts.replace(/"/g, '"') + ');"';
- 1690. - preview = '<div ' + oncl + ' class="fl_l page_preview_photo"><img class="page_preview_photo" src="' + data.thumb_s + '" /></div>';
- 1691. - toPics = true;
- 1692. - break;
- 1693. - case 'doc':
- 1694. - if (!data.lang) return false;
- 1695. - if (data.thumb && data.thumb_s) {
- 1696. - preview = '<a target="_blank" href="' + data.href + '" class="fl_l"><div class="page_preview_doc_photo"><img src="' + data.thumb_s + '" align="center"></div><div class="page_preview_doc_photo_hint">' + data.title + '</div></a>';
- 1697. - toPics = true;
- 1698. - } else {
- 1699. - preview = '<a target="_blank" href="' + data.href + '" class="medadd_h medadd_h_doc inl_bl">' + data.lang.profile_choose_doc + '</a>';
- 1700. - postview = '<div class="medadd_c medadd_c_doc"><a target="_blank" href="' + data.href + '">' + data.title + '</a></div>';
- 1701. - }
- 1702. - break;
- 1703. - }
- 1704. - var medias = addMedia.chosenMedias,
- 1705. - ind = medias.length,
- 1706. - mediaEl = (type == 'photos_list') ?
- 1707. - se('<div class="page_preview_' + type + '_wrap" style="position: relative">' + preview + '<div class="page_photos_count">' + media.split(',').length + '</div></div>') :
- 1708. - se('<div class="page_preview_' + type + '_wrap"' + (opts.nocl ? ' style="cursor: default"' : '') + '>' + preview + '<div class="page_media_x_wrap inl_bl" '+ (browser.msie ? 'title' : 'tootltip') + '="' + getLang('dont_attach') + '" onmouseover="if (browser.msie) return; showTooltip(this, {text: this.getAttribute(\'tootltip\'), shift: [13, 3, 3], black: 1})" onclick="cur.addMedia['+addMedia.lnkId+'].unchooseMedia(' + ind + ')"><div class="page_media_x"></div></div>' + postview + '</div>');
- 1709. - addClass(mediaEl, toPics ? 'fl_l' : 'clear_fix');
- 1710. - if (data.upload_ind !== undefined) re('upload' + data.upload_ind + '_progress_wrap');
- 1711. - (toPics ? picsEl : docsEl).appendChild(mediaEl);
- 1712. - medias.push([type, media, mediaEl, url]);
- 1713. -
- 1714. - toggle(picsEl, picsEl.childNodes.length > 0);
- 1715. - toggle(docsEl, docsEl.childNodes.length > 0);
- 1716. - toggle(progressEl, progressEl.childNodes.length > 0);
- 1717. -
- 1718. - if (!cur.fileApiUploadStarted && noboxhide !== true) {
- 1719. - boxQueue.hideLast();
- 1720. - }
- 1721. -
- 1722. - cur.lastPostMsg = false;
- 1723. - if (opts.onMediaAdd) {
- 1724. - opts.onMediaAdd();
- 1725. - }
- 1726. -
- 1727. - if (data.upload_ind !== undefined) {
- 1728. - delete data.upload_ind;
- 1729. - }
- 1730. - if (cur.canUseDrafts) {
- 1731. - clearTimeout(cur.saveDraftTO);
- 1732. - Tickets.saveDraft(cur.ticket_id);
- 1733. - }
- 1734. - return false;
- 1735. - },
- 1736. - unchooseMedia: function(ind) {
- 1737. - if (addMedia.onChange && addMedia.onChange(false, ind) === false) {
- 1738. - return false;
- 1739. - }
- 1740. - if (ind === undefined) {
- 1741. - each (addMedia.chosenMedias, function (k, v) {
- 1742. - if (v && k !== undefined) addMedia.unchooseMedia(k);
- 1743. - });
- 1744. - return;
- 1745. - }
- 1746. - var medias = addMedia.chosenMedias, x;
- 1747. - if (medias[ind]) {
- 1748. - if ((x = geByClass1('page_media_x_wrap', medias[ind][2], 'div')) && x.tt && x.tt.el) {
- 1749. - x.tt.destroy();
- 1750. - }
- 1751. - re(medias[ind][2]);
- 1752. - medias[ind] = false;
- 1753. - }
- 1754. - toggle(picsEl, picsEl.childNodes.length > 0);
- 1755. - toggle(docsEl, docsEl.childNodes.length > 0);
- 1756. - toggle(progressEl, progressEl.childNodes.length > 0);
- 1757. -
- 1758. - cur.lastPostMsg = false;
- 1759. -
- 1760. - if (addMedia.onChange) addMedia.onChange(false);
- 1761. - if (cur.canUseDrafts) {
- 1762. - clearTimeout(cur.saveDraftTO);
- 1763. - Tickets.saveDraft(cur.ticket_id);
- 1764. - }
- 1765. - },
- 1766. - showMediaProgress: function(type, i, info) {
- 1767. - if (addMedia.onProgress && addMedia.onProgress(type, i, info) === false) {
- 1768. - return false;
- 1769. - }
- 1770. - var frac = info.loaded / info.total, percent = intval(frac * 100),
- 1771. - fileName = info.fileName || info.name || '',
- 1772. - ind = fileName ? i + '_' + fileName : i,
- 1773. - label = fileName ? (fileName.length > 33 ? fileName.substr(0, 30) + '...' : fileName) : '';
- 1774. -
- 1775. - var prg = ge('upload' + ind + '_progress');
- 1776. - if (!prg) {
- 1777. - if (!cur.attachMediaIndexes) cur.attachMediaIndexes = {};
- 1778. - cur.attachMediaIndexes[ind] = lnkId;
- 1779. -
- 1780. - var progress = '\
- 1781. - <div class="fl_l"><div class="page_attach_progress_wrap" style="margin-top: 3px; margin-bottom: 4px;">\
- 1782. - <div id="upload' + ind + '_progress" class="page_attach_progress"></div>\
- 1783. - </div></div></div>' + (label ? '<div class="attach_label fl_l">' + label + '</div>' : '') + '<div class="progress_x fl_l" onmouseover="animate(this, {opacity: 1}, 200); showTooltip(this, {text: \'' + getLang('dont_attach') + '\', shift: [6, 3, 3]})" onmouseout="animate(this, {opacity: 0.6}, 200);" onclick="Upload.terminateUpload(' + i + ', \'' + (fileName || i) + '\');"></div>';
- 1784. -
- 1785. - progressEl.appendChild(ce('div', {id: 'upload' + ind + '_progress_wrap', innerHTML: progress, className: 'clear_fix upload_' + i + '_progress'}, {marginTop: '6px'}));
- 1786. - show(progressEl);
- 1787. - prg = ge('upload' + ind + '_progress');
- 1788. - prg.full = false;
- 1789. -
- 1790. - if (percent) {
- 1791. - setStyle(prg, {width: prg.full ? (intval(prg.full * frac) + 'px') : percent + '%'})
- 1792. - } else {
- 1793. - setStyle(prg, {width: '1px'});
- 1794. - hide(prg);
- 1795. - }
- 1796. - } else {
- 1797. - show(prg);
- 1798. - if (prg.full) {
- 1799. - var tw = data(prg, 'tween'), w = intval(prg.full * frac);
- 1800. - if (tw && tw.isTweening) {
- 1801. - tw.to.width = w;
- 1802. - } else {
- 1803. - animate(prg, {width: w + 'px'}, 500);
- 1804. - }
- 1805. - } else {
- 1806. - setStyle(prg, {width: percent + '%'});
- 1807. - }
- 1808. - }
- 1809. - },
- 1810. -
- 1811. - attachCount: function() {
- 1812. - if (addMedia.attachedCount) {
- 1813. - return addMedia.attachedCount();
- 1814. - }
- 1815. - if (!previewEl) {
- 1816. - return 0;
- 1817. - }
- 1818. - var num = picsEl.childNodes.length + docsEl.childNodes.length + progressEl.childNodes.length;
- 1819. - return num;
- 1820. - },
- 1821. - }
- 1822. -
- 1823. - if (!cur.addMedia) {
- 1824. - cur.addMedia = {};
- 1825. - }
- 1826. -
- 1827. - cur.addMedia[lnkId] = addMedia;
- 1828. - return addMedia;
- 1829. - },
- 1830. -
- 1831. - showModerStats: function(id, hash) {
- 1832. - var cont = ge('support_moders_stats'+id),
- 1833. - row = ge('support_moder_stats_row'+id),
- 1834. - data = ge('support_moder_stats_data'+id);
- 1835. - if (!cont) {
- 1836. - addClass(row, 'detailed');
- 1837. - slideToggle(data, 200);
- 1838. - ajax.post(nav.objLoc[0], {act: 'moder_stats', mid: id, hash: hash}, {
- 1839. - onDone: function(res, script) {
- 1840. - data.innerHTML = res;
- 1841. - if (script) eval(script);
- 1842. - }
- 1843. - });
- 1844. - } else {
- 1845. - if (isVisible(data)) {
- 1846. - removeClass(row, 'detailed');
- 1847. - } else {
- 1848. - addClass(row, 'detailed');
- 1849. - }
- 1850. - slideToggle(data, 200)
- 1851. - }
- 1852. - return false;
- 1853. - },
- 1854. -
- 1855. -
- 1856. - showSpecAgentStats: function(id, hash) {
- 1857. - var cont = ge('support_moders_stats'+id),
- 1858. - row = ge('support_moder_stats_row'+id),
- 1859. - data = ge('support_moder_stats_data'+id);
- 1860. - if (!cont) {
- 1861. - addClass(row, 'detailed');
- 1862. - slideToggle(data, 200);
- 1863. - ajax.post(nav.objLoc[0], {act: 'spec_agent_stats', mid: id, hash: hash}, {
- 1864. - onDone: function(res, script) {
- 1865. - data.innerHTML = res;
- 1866. - if (script) eval(script);
- 1867. - }
- 1868. - });
- 1869. - } else {
- 1870. - if (isVisible(data)) {
- 1871. - removeClass(row, 'detailed');
- 1872. - } else {
- 1873. - addClass(row, 'detailed');
- 1874. - }
- 1875. - slideToggle(data, 200)
- 1876. - }
- 1877. - return false;
- 1878. - },
- 1879. -
- 1880. - sortModerStats: function(el, field) {
- 1881. - if (cur.section != 'stats' && cur.section != 'spec_stats' && cur.section != 'ento_stats') return false;
- 1882. -
- 1883. - if (field == 'rate') {
- 1884. - switch (cur.sort) {
- 1885. - case 'sum_rate':
- 1886. - field = 'plus_rate';
- 1887. - break;
- 1888. - case 'plus_rate':
- 1889. - field = 'minus_rate';
- 1890. - break;
- 1891. - default:
- 1892. - field = 'sum_rate';
- 1893. - break;
- 1894. - }
- 1895. - }
- 1896. - if (field != cur.sort) {
- 1897. - each(geByClass('table_header_upper_span', el.parentNode), function(i, v) {removeClass(v, 'sorted');});
- 1898. - addClass(geByClass1('table_header_upper_span', el), 'sorted');
- 1899. - nav.go('/helpdesk?act='+nav.objLoc.act+'&sort='+field);
- 1900. - }
- 1901. -
- 1902. - return false;
- 1903. - },
- 1904. -
- 1905. - toggleFAQRow: function(id, hash, el, evt) {
- 1906. - if (!evt.target) {
- 1907. - evt.target = evt.srcElement || document;
- 1908. - }
- 1909. - if (evt.target.tagName.toLowerCase() == 'a') return true;
- 1910. - toggle('tickets_faq_short_text'+id, !isVisible('tickets_faq_short_text'+id));
- 1911. - toggle('tickets_faq_full_text'+id, !isVisible('tickets_faq_full_text'+id));
- 1912. - if (isVisible('tickets_faq_full_text'+id)) {
- 1913. - addClass(el, 'detailed');
- 1914. - if (vk.id) {
- 1915. - ajax.post(nav.objLoc[0], {act: 'faq_clicked', faq_id: id, hash: hash}, {cache: 1});
- 1916. - }
- 1917. - } else {
- 1918. - removeClass(el, 'detailed');
- 1919. - }
- 1920. - return false;
- 1921. - },
- 1922. -
- 1923. - rateFAQ: function(id, val, hash) {
- 1924. - if (!vk.id) return false;
- 1925. - ajax.post(nav.objLoc[0], {act: 'faq_rate', faq_id: id, val: val, hash: hash});
- 1926. - ajax.post(nav.objLoc[0], {act: 'faq_clicked', faq_id: id, hash: hash}, {cache: 1});
- 1927. - hide('tickets_faq_links'+id);
- 1928. - if (val > 0) {
- 1929. - show('tickets_faq_useful'+id);
- 1930. - } else {
- 1931. - show('tickets_faq_unuseful'+id);
- 1932. - }
- 1933. - return false;
- 1934. - },
- 1935. -
- 1936. - cancelRateFAQ: function(id, val, hash) {
- 1937. - if (!vk.id) return false;
- 1938. - ajax.post(nav.objLoc[0], {act: 'faq_rate', faq_id: id, val: val, cancel: 1, hash: hash});
- 1939. - hide('tickets_faq_useful'+id, 'tickets_faq_unuseful'+id);
- 1940. - show('tickets_faq_links'+id);
- 1941. - return false;
- 1942. - },
- 1943. -
- 1944. - showAverageTime: function(time) {
- 1945. - if (cur.timeShown) {
- 1946. - Tickets.toggleDetailedForm();
- 1947. - return;
- 1948. - }
- 1949. - var msg = getLang('support_wait_message').replace(/\{time\}/g, time) + '<div class="tickets_wait_img"><img src="/images/pics/support_wait.png" /></div>';
- 1950. - var box = showFastBox({title: getLang('support_average_wait_time'), width: 430, bodyStyle: "line-height: 160%;"}, msg, getLang('support_ask_question'), function() {
- 1951. - box.hide();
- 1952. - cur.timeShown = true;
- 1953. - Tickets.toggleDetailedForm(true);
- 1954. - }, getLang('support_back_to_faq'));
- 1955. - },
- 1956. -
- 1957. - toggleDetailedForm: function(force) {
- 1958. - var title = ge('tickets_title');
- 1959. - toggle('tickets_faq_list');
- 1960. - toggle('tickets_detailed_form');
- 1961. - if (isVisible('tickets_detailed_form')) {
- 1962. - title.setAttribute('placeholder', cur.lang.placeholder_title);
- 1963. - removeClass(ge('tickets_search_reset'), 'shown');
- 1964. - if (force) ge('tickets_text').focus();
- 1965. - } else {
- 1966. - title.setAttribute('placeholder', cur.lang.placeholder_default);
- 1967. - var str = trim(ge('tickets_title').value);
- 1968. - if (str) {
- 1969. - addClass(ge('tickets_search_reset'), 'shown');
- 1970. - }
- 1971. - cur.toggleCanceled = true;
- 1972. - delete cur.toggled;
- 1973. - this.searchFAQ(str);
- 1974. - title.focus();
- 1975. - }
- 1976. - placeholderSetup(ge('tickets_title'), {back: true, reload: true});
- 1977. - },
- 1978. -
- 1979. - switchToPayForm: function(event) {
- 1980. - lockButton('tickets_create_pay');
- 1981. - return nav.go({0: nav.objLoc[0], act: 'new_pay', title: ge('tickets_title').value}, event);
- 1982. - },
- 1983. -
- 1984. - switchToAdsForm: function(event) {
- 1985. - lockButton('tickets_create_ads');
- 1986. - return nav.go({0: nav.objLoc[0], act: 'new_ads', title: ge('tickets_title').value}, event);
- 1987. - },
- 1988. -
- 1989. - switchToNameForm: function(event) {
- 1990. - lockButton('tickets_create_name');
- 1991. - return nav.go({0: nav.objLoc[0], act: 'new_name', title: ge('tickets_title').value}, event);
- 1992. - },
- 1993. -
- 1994. - switchToApiForm: function(event) {
- 1995. - lockButton('tickets_create_api');
- 1996. - return nav.go({0: nav.objLoc[0], act: 'new_api', title: ge('tickets_title').value}, event);
- 1997. - },
- 1998. -
- 1999. - switchToMobileForm: function(event) {
- 2000. - lockButton('tickets_create_mobile');
- 2001. - return nav.go({0: nav.objLoc[0], act: 'new_mobile', title: ge('tickets_title').value}, event);
- 2002. - },
- 2003. -
- 2004. - updateFAQ: function(e, obj) {
- 2005. - clearTimeout(cur.faqTimeout);
- 2006. - cur.faqTimeout = setTimeout((function() {
- 2007. - var origStr = obj.value,
- 2008. - str = trim(origStr),
- 2009. - words = str.split(' '),
- 2010. - textInput = ge('tickets_text');
- 2011. -
- 2012. - if (origStr.length >= 70 && textInput && !textInput.value && !cur.flood) {
- 2013. - if (!isVisible('tickets_detailed_form')) Tickets.toggleDetailedForm();
- 2014. - obj.value = '';
- 2015. - textInput.focus();
- 2016. - textInput.value = origStr;
- 2017. - }
- 2018. - if (isVisible('tickets_detailed_form')) return;
- 2019. - if (str == cur.searchStr && (words.length < 4 || words.length == 4 && origStr[origStr.length - 1] != ' ')) {
- 2020. - return;
- 2021. - }
- 2022. - if (str) {
- 2023. - addClass(ge('tickets_search_reset'), 'shown');
- 2024. - } else {
- 2025. - removeClass(ge('tickets_search_reset'), 'shown');
- 2026. - }
- 2027. - cur.searchStr = str;
- 2028. - clearTimeout(cur.searchFAQTimeout);
- 2029. - cur.searchFAQTimeout = setTimeout((function() {
- 2030. - Tickets.searchFAQ(cur.searchStr);
- 2031. - }).bind(this), 300);
- 2032. -
- 2033. - if (!browser.mobile) scrollToTop();
- 2034. - }).bind(this), 10);
- 2035. - },
- 2036. -
- 2037. - searchFAQ: function(val) {
- 2038. - if (val[val.length - 1] == ' ') {
- 2039. - val[val.length - 1] = '_';
- 2040. - }
- 2041. - addClass(ge('tickets_search'), 'loading');
- 2042. - setStyle(ge('tickets_search_reset'), {opacity: .6});
- 2043. - var query = {act: 'get_faq', q: val, from: nav.objLoc.act};
- 2044. - if (cur.tlmd && cur.showAll) {
- 2045. - delete cur.showAll;
- 2046. - query.show_all = 1;
- 2047. - }
- 2048. - ajax.post(nav.objLoc[0], query, {
- 2049. - cache: 1,
- 2050. - onDone: function(cont, button) {
- 2051. - var origStr = ge('tickets_title').value,
- 2052. - words = trim(origStr).split(' '),
- 2053. - needToggle = false;
- 2054. - if (!cur.toggleCanceled && (words.length > 4 || words.length == 4 && origStr[origStr.length - 1] == ' ') && !cur.flood) needToggle = true;
- 2055. - if (cont) {
- 2056. - ge('tickets_faq_list').innerHTML = ce('div', {innerHTML: cont}).firstChild.innerHTML;
- 2057. - } else {
- 2058. - if (button) ge('tickets_faq_button').innerHTML = button;
- 2059. - if (needToggle) {
- 2060. - cur.toggled = true;
- 2061. - Tickets.toggleDetailedForm();
- 2062. - }
- 2063. - }
- 2064. - if (cur.tlmd) {
- 2065. - if (val) {
- 2066. - extend(nav.objLoc, {q: val});
- 2067. - } else {
- 2068. - delete nav.objLoc.q;
- 2069. - }
- 2070. - if (nav.objLoc.act == 'faq') {
- 2071. - var title = val ? val : getLang('support_page_title');
- 2072. - if (!vk.id) {
- 2073. - title += ' | ' + getLang('global_vkontakte');
- 2074. - }
- 2075. - document.title = title;
- 2076. - }
- 2077. - if (cont) {
- 2078. - cur.faqRowsOpened = false;
- 2079. - removeClass(ge('faq_toggle_all'), 'shown');
- 2080. - }
- 2081. - nav.setLoc(nav.objLoc);
- 2082. - }
- 2083. - removeClass(ge('tickets_search'), 'loading');
- 2084. - },
- 2085. - onFail: function() {
- 2086. - removeClass(ge('tickets_search'), 'loading');
- 2087. - }
- 2088. - });
- 2089. - },
- 2090. -
- 2091. - clearSearch: function(el, event) {
- 2092. - var field = ge('tickets_title');
- 2093. - setStyle(el, {opacity: .6});
- 2094. - field.value = '';
- 2095. - ge('tickets_title').focus();
- 2096. - this.updateFAQ(event, field);
- 2097. - },
- 2098. -
- 2099. - toggleSimilar: function(needScroll) {
- 2100. - toggle('tickets_similar', !isVisible('tickets_similar'));
- 2101. - var a = ge('toggle_similar_link');
- 2102. - toggleClass(a, 'opened', isVisible('tickets_similar'));
- 2103. - if (isVisible('tickets_similar')) {
- 2104. - a.innerHTML = getLang('support_hide_similar');
- 2105. - if (ge('similar_search')) {
- 2106. - cur.searchDD.updateInput();
- 2107. - }
- 2108. - if (cur.similarCount < 10) {
- 2109. - hide('tickets_toup');
- 2110. - } else {
- 2111. - if (isVisible('tickets_toup')) {
- 2112. - setStyle(ge('tickets_toup'), {height: '0px'});
- 2113. - setStyle(ge('tickets_toup'), {height: getSize(ge('tickets_similar'))[1]});
- 2114. - }
- 2115. - }
- 2116. - } else {
- 2117. - a.innerHTML = cur.similarCount ? getLang('support_show_similar', cur.similarCount) : getLang('support_search_similar');
- 2118. - }
- 2119. - if (needScroll) scrollToTop(0);
- 2120. - return false;
- 2121. - },
- 2122. - toggleSimilarRow: function(id, el, evt) {
- 2123. - if (!evt.target) {
- 2124. - evt.target = evt.srcElement || document;
- 2125. - }
- 2126. - if (evt.target.tagName.toLowerCase() == 'a') return true;
- 2127. - toggle('tickets_similar_short_text'+id, !isVisible('tickets_similar_short_text'+id));
- 2128. - toggle('tickets_similar_full_text'+id, !isVisible('tickets_similar_full_text'+id));
- 2129. - if (isVisible('tickets_similar_full_text'+id)) {
- 2130. - addClass(el, 'detailed');
- 2131. - } else {
- 2132. - removeClass(el, 'detailed');
- 2133. - }
- 2134. - if (isVisible('tickets_toup')) {
- 2135. - setStyle(ge('tickets_toup'), {height: '0px'});
- 2136. - setStyle(ge('tickets_toup'), {height: getSize(ge('tickets_similar'))[1]});
- 2137. - }
- 2138. - return false;
- 2139. - },
- 2140. - checkOver: function(el, mid) {
- 2141. - el.firstChild.className = cur.checkedTickets[mid] ? 'over_checked' : 'over';
- 2142. - showTooltip(el, {text: cur.lang.take_question, showdt: 200, shift: [-20, -20, 0]})
- 2143. - },
- 2144. - checkOut: function(el, mid) {
- 2145. - el.firstChild.className = cur.checkedTickets[mid] ? 'checked' : '';
- 2146. - },
- 2147. - updateChecked: function() {
- 2148. - if (ge('tickets_search_options')) {
- 2149. - var tickets = [];
- 2150. - each(cur.checkedTickets, function(i, v) {tickets.push(i)});
- 2151. - var c = tickets.length;
- 2152. - if (c) {
- 2153. - hide('tickets_all_search');
- 2154. - ge('t_n_marked').innerHTML = langNumeric(c, cur.lang.x_tickets_checked, true);
- 2155. - show('tickets_all_selected');
- 2156. - } else {
- 2157. - show('tickets_all_search');
- 2158. - hide('tickets_all_selected');
- 2159. - }
- 2160. - }
- 2161. - },
- 2162. - checkChange: function(el, mid) {
- 2163. - if (cur.checkedTickets[mid]) {
- 2164. - delete cur.checkedTickets[mid];
- 2165. - el.firstChild.className = 'over';
- 2166. - } else {
- 2167. - cur.checkedTickets[mid] = true;
- 2168. - el.firstChild.className = 'over_checked';
- 2169. - }
- 2170. - this.updateChecked();
- 2171. - },
- 2172. - uncheckTickets: function() {
- 2173. - each(cur.checkedTickets, function(i, v) { delete cur.checkedTickets[i];});
- 2174. - each(geByClass('tickets_check', ge('tickets_checked')), function(i, v) {
- 2175. - v.firstChild.className = '';
- 2176. - });
- 2177. - show('tickets_all_search');
- 2178. - hide('tickets_all_selected');
- 2179. - },
- 2180. - statsRowOver: function(el, notNext) {
- 2181. - addClass(el, 'over');
- 2182. - var next = notNext ? el.nextSibling && el.nextSibling.nextSibling : el.nextSibling;
- 2183. - if (next) {
- 2184. - addClass(next, 'after_over');
- 2185. - }
- 2186. - },
- 2187. - statsRowOut: function(el, notNext) {
- 2188. - removeClass(el, 'over');
- 2189. - var next = notNext ? el.nextSibling && el.nextSibling.nextSibling : el.nextSibling;
- 2190. - if (next) {
- 2191. - removeClass(next, 'after_over');
- 2192. - }
- 2193. - },
- 2194. -
- 2195. - getSearchParams: function(obj) {
- 2196. - var params = {q: trim(val(obj))};
- 2197. - switch (nav.objLoc.act) {
- 2198. - case 'show':
- 2199. - params.act = 'get_similar';
- 2200. - params.ticket_id = cur.ticket_id;
- 2201. - break;
- 2202. - case 'all':
- 2203. - params.act = 'all';
- 2204. - var filtersVal = (window.radioBtns.filters || {}).val;
- 2205. - params.good = filtersVal == 1 ? 1 : '';
- 2206. - params.opened = filtersVal == 2 ? 1 : '';
- 2207. - params.from_support = filtersVal == 3 ? 1 : '';
- 2208. - params.search = 1;
- 2209. - if (ge('tickets_extra_options') && params.opened) {
- 2210. - params.download = cur.searchDownload.val();
- 2211. - params.photo_server = ge('tickets_photo').value;
- 2212. - params.id100 = ge('tickets_id').value;
- 2213. - params.nospam_pid = ge('tickets_nospam_pid').value;
- 2214. - var mobVal = intval(cur.searchMobile.val());
- 2215. - if (mobVal) {
- 2216. - params.mobile = mobVal;
- 2217. - }
- 2218. - var brVal = cur.searchBrowser.val();
- 2219. - if (brVal && brVal != '0') {
- 2220. - params.browser = (brVal == -1) ? cur.searchBrowser.curTerm : brVal;
- 2221. - }
- 2222. - if (cur.searchTime.val()) {
- 2223. - params.time_from = val('search_start_date');
- 2224. - params.time_to = val('search_end_date');
- 2225. - }
- 2226. - }
- 2227. - break;
- 2228. - case 'history':
- 2229. - params.act = 'get_answers';
- 2230. - params.mid = nav.objLoc.mid;
- 2231. - break;
- 2232. - }
- 2233. - return params;
- 2234. - },
- 2235. - sameParams: function(params) {
- 2236. - if (!cur.params) return false;
- 2237. - for (var i in params) {
- 2238. - if (params[i] != cur.params[i]) return false;
- 2239. - }
- 2240. - for (var i in cur.params) {
- 2241. - if (params[i] != cur.params[i]) return false;
- 2242. - }
- 2243. - return true;
- 2244. - },
- 2245. -
- 2246. - updateAllSearch: function(e, obj) {
- 2247. - var force = (e === false) || e && (e.keyCode == 10 || e.keyCode == 13);
- 2248. - clearTimeout(cur.faqTimeout);
- 2249. - cur.faqTimeout = setTimeout((function() {
- 2250. - var params = Tickets.getSearchParams(obj);
- 2251. - toggleClass(ge('tickets_all_reset'), 'shown', !!params.q);
- 2252. - if (force && (!Tickets.sameParams(params) || cur.ignoreEqual)) {
- 2253. - delete cur.ignoreEqual;
- 2254. - cur.params = params;
- 2255. - cur.searchStr = params.q;
- 2256. - Tickets.searchAll(cur.searchStr);
- 2257. - }
- 2258. - if (nav.objLoc.act != 'show') scrollToTop();
- 2259. - }).bind(this), 10);
- 2260. - },
- 2261. -
- 2262. - searchAll: function() {
- 2263. - var query = cur.params || Tickets.getSearchParams(ge('all_search'));
- 2264. - addClass(ge('tickets_all_search'), 'loading');
- 2265. - setStyle(ge('tickets_all_reset'), {opacity: .6});
- 2266. - switch (nav.objLoc.act) {
- 2267. - case 'show':
- 2268. - addClass(ge('similar_search_bar'), 'similar_loading');
- 2269. - break;
- 2270. - case 'all':
- 2271. - cur.checkedTickets = {};
- 2272. - break;
- 2273. - case 'history':
- 2274. - if (query.q) {
- 2275. - if (ge('search_subtab')) {
- 2276. - each(geByClass('tickets_subtab1', ge('tickets_search_options')), function(i, v) {
- 2277. - removeClass(v, 'active');
- 2278. - });
- 2279. - ge('search_subtab').className = 'tickets_subtab1 active';
- 2280. - }
- 2281. - } else {
- 2282. - if (hasClass('search_subtab', 'active')) {
- 2283. - ge('search_subtab').className = 'tickets_subtab1 hidden';
- 2284. - addClass('all_subtab', 'active');
- 2285. - }
- 2286. - }
- 2287. - break;
- 2288. - }
- 2289. - ajax.post(nav.objLoc[0], query, {
- 2290. - cache: 1,
- 2291. - onDone: function(cont, script) {
- 2292. - switch (nav.objLoc.act) {
- 2293. - case 'show':
- 2294. - ge('similar_rows').innerHTML = cont;
- 2295. - removeClass(ge('similar_search_bar'), 'similar_loading');
- 2296. - if (script) eval(script);
- 2297. - toggle('tickets_toup', cur.similarCount > 10);
- 2298. - each(cur.checkedTickets, function(i, v) {if (ge('tickets_similar_row'+i)) {
- 2299. - geByClass1('tickets_check', ge('tickets_similar_row'+i)).firstChild.className = 'checked';
- 2300. - }});
- 2301. - if (isVisible('tickets_toup')) {
- 2302. - setStyle(ge('tickets_toup'), {height: '0px'});
- 2303. - setStyle(ge('tickets_toup'), {height: getSize(ge('tickets_similar'))[1]});
- 2304. - }
- 2305. - break;
- 2306. - case 'all':
- 2307. - ge('tickets_all').innerHTML = cont;
- 2308. - if (script) eval(script);
- 2309. - delete nav.objLoc.offset;
- 2310. - each(['q', 'good', 'opened', 'download', 'from_support', 'photo_server', 'id100', 'nospam_pid', 'time_from', 'time_to', 'mobile', 'browser'], function(i, v) {
- 2311. - if (query[v]) {
- 2312. - nav.objLoc[v] = query[v];
- 2313. - } else {
- 2314. - delete nav.objLoc[v];
- 2315. - }
- 2316. - });
- 2317. - nav.setLoc(nav.objLoc);
- 2318. - break;
- 2319. - case 'history':
- 2320. - delete nav.objLoc.offset;
- 2321. - delete nav.objLoc.section;
- 2322. - ge('tickets_replies').innerHTML = cont;
- 2323. - if (query.q) {
- 2324. - nav.objLoc.q = query.q;
- 2325. - } else {
- 2326. - delete nav.objLoc.q;
- 2327. - }
- 2328. - nav.setLoc(nav.objLoc);
- 2329. - break;
- 2330. - }
- 2331. - removeClass(ge('tickets_all_search'), 'loading');
- 2332. - },
- 2333. - onFail: function() {
- 2334. - removeClass(ge('tickets_all_search'), 'loading');
- 2335. - }
- 2336. - });
- 2337. - },
- 2338. -
- 2339. - clearAllSearch: function(el, event) {
- 2340. - var field = ge('all_search');
- 2341. - setStyle(el, {opacity: .6});
- 2342. - field.value = '';
- 2343. - field.focus();
- 2344. - this.updateAllSearch(false, field);
- 2345. - },
- 2346. -
- 2347. - updateAddSearch: function(e, obj) {
- 2348. - clearTimeout(cur.addTimeout);
- 2349. - cur.addTimeout = setTimeout((function() {
- 2350. - var str = trim(obj.value),
- 2351. - textInput = ge('tickets_add_title');
- 2352. - if (str == cur.searchStr) return;
- 2353. - if (str) {
- 2354. - addClass(ge('tickets_search_reset'), 'shown');
- 2355. - } else {
- 2356. - removeClass(ge('tickets_search_reset'), 'shown');
- 2357. - }
- 2358. - cur.searchStr = str;
- 2359. - clearTimeout(cur.searchAddTimeout);
- 2360. - cur.searchAddTimeout = setTimeout((function() {
- 2361. - Tickets.searchAdd(cur.searchStr);
- 2362. - }).bind(this), 300);
- 2363. -
- 2364. - scrollToTop();
- 2365. - }).bind(this), 10);
- 2366. - },
- 2367. -
- 2368. - searchAdd: function(val) {
- 2369. - if (val[val.length - 1] == ' ') {
- 2370. - val[val.length - 1] = '_';
- 2371. - }
- 2372. - addClass(ge('tickets_add_search'), 'loading');
- 2373. - setStyle(ge('tickets_search_reset'), {opacity: .6});
- 2374. - ajax.post(nav.objLoc[0], {act: 'get_bugs', q: val}, {
- 2375. - cache: 1,
- 2376. - onDone: function(cont, button) {
- 2377. - if (cont) {
- 2378. - ge('tickets_add_list').innerHTML = ce('div', {innerHTML: cont}).innerHTML;
- 2379. - }
- 2380. - ge('tickets_add_button').innerHTML = button;
- 2381. - removeClass(ge('tickets_add_search'), 'loading');
- 2382. - },
- 2383. - onFail: function() {
- 2384. - removeClass(ge('tickets_add_search'), 'loading');
- 2385. - }
- 2386. - });
- 2387. - },
- 2388. -
- 2389. - clearAddSearch: function(el, event) {
- 2390. - var field = ge('tickets_add_title');
- 2391. - setStyle(el, {opacity: .6});
- 2392. - field.value = '';
- 2393. - field.focus();
- 2394. - this.updateAddSearch(event, field);
- 2395. - },
- 2396. -
- 2397. - toggleAddBugRow: function(id, el, evt) {
- 2398. - if (!evt.target) {
- 2399. - evt.target = evt.srcElement || document;
- 2400. - }
- 2401. - if (evt.target.tagName.toLowerCase() == 'a') return true;
- 2402. - toggle('tickets_add_bug_short_text'+id, !isVisible('tickets_add_bug_short_text'+id));
- 2403. - toggle('tickets_add_bug_full_text'+id, !isVisible('tickets_add_bug_full_text'+id));
- 2404. - if (isVisible('tickets_add_bug_full_text'+id)) {
- 2405. - addClass(el, 'detailed');
- 2406. - } else {
- 2407. - removeClass(el, 'detailed');
- 2408. - }
- 2409. - return false;
- 2410. - },
- 2411. -
- 2412. - toggleAddBugForm: function() {
- 2413. - toggle('add_bug_search');
- 2414. - toggle('add_bug_form');
- 2415. - var cbox = curBox();
- 2416. - if (isVisible(ge('add_bug_form'))) {
- 2417. - ge('title').value = ge('tickets_add_title').value;
- 2418. - cur.sectionEditFilter.updateInput()
- 2419. - cbox.removeButtons();
- 2420. - cbox.addButton(getLang('global_close'), cbox.hide, 'no');
- 2421. - cbox.addButton(getLang('global_save'), Tickets.saveBug, 'yes');
- 2422. - cbox.setControlsText('<a href="" onclick="return Tickets.toggleAddBugForm();">' + getLang('global_cancel') + '</a>');
- 2423. - } else {
- 2424. - cbox.removeButtons();
- 2425. - cbox.addButton(getLang('global_close'), cbox.hide, 'yes');
- 2426. - cbox.setControlsText('');
- 2427. - }
- 2428. - return false;
- 2429. - },
- 2430. -
- 2431. - saveBug: function() {
- 2432. - if(!ge('title').value){
- 2433. - notaBene('title');
- 2434. - return false;
- 2435. - }
- 2436. - if(!cur.sectionEditFilter.val()){
- 2437. - notaBene(cur.sectionEditFilter.selector);
- 2438. - notaBene(cur.sectionEditFilter.input);
- 2439. - return false;
- 2440. - }
- 2441. - if(!ge('desc').value){
- 2442. - notaBene('desc');
- 2443. - return false;
- 2444. - }
- 2445. - var doSave = function() {
- 2446. - var query = {
- 2447. - act: 'save_bug',
- 2448. - hash: cur.hashes.save_bug_hash,
- 2449. - ticket_id: cur.ticket_id,
- 2450. - title: ge('title').value,
- 2451. - desc: ge('desc').value,
- 2452. - browser: ge('browser').value,
- 2453. - sections: cur.sectionEditFilter.val()
- 2454. - };
- 2455. - if (nav.objLoc.act == 'all' && cur.checkedTickets) {
- 2456. - var tickets = [];
- 2457. - each(cur.checkedTickets, function(i, v) {tickets.push(i)});
- 2458. - query.tickets = tickets;
- 2459. - }
- 2460. - if (ge('tickets_closed_autoanswer_addressing_m')) {
- 2461. - query.addressing_m = ge('tickets_closed_autoanswer_addressing_m').value;
- 2462. - }
- 2463. - if (ge('tickets_closed_autoanswer_addressing_f')) {
- 2464. - query.addressing_f = ge('tickets_closed_autoanswer_addressing_f').value;
- 2465. - }
- 2466. - query.no_autoanswer = cur.hideAutoanswer.val();
- 2467. - query.answer_text = ge('tickets_send_autoanswer').value;
- 2468. - var attachs = [], chosen = cur.ticketsAutoMedia.chosenMedias;
- 2469. - if (chosen) {
- 2470. - for (var i in chosen) {
- 2471. - var att = chosen[i], type = att[0], value = att[1];
- 2472. - if (type == 'photo' || type == 'doc') {
- 2473. - attachs.push(type+','+value);
- 2474. - }
- 2475. - }
- 2476. - }
- 2477. - if (attachs.length) query.attachs = attachs;
- 2478. - ajax.post(nav.objLoc[0], query, {
- 2479. - cache: 1,
- 2480. - onDone: function(content, script) {
- 2481. - if (content) ge('tickets_content').innerHTML = content;
- 2482. - if (script) eval(script);
- 2483. - },
- 2484. - onFail: function() {
- 2485. - boxQueue.hideAll();
- 2486. - }
- 2487. - });
- 2488. - return true;
- 2489. - }
- 2490. - var box = showFastBox({title: cur.lang['bind_title'], width: 430, bodyStyle: "line-height: 160%;"}, cur.lang['sure_bind'], cur.lang['do_bind'], function() {
- 2491. - if (doSave() && curBox()) {
- 2492. - curBox().content('<div style="height:100px; background: url(/images/progress7.gif) 50% 50% no-repeat;"></div>');
- 2493. - curBox().setOptions({bodyStyle: 'padding: 0px;'});
- 2494. - }
- 2495. - }, getLang('global_cancel'));
- 2496. - cur.ticketsAutoMedia = Tickets.initAddMedia(ge('tis_add_lnk_auto').firstChild, 'tis_preview_auto', cur.mediaTypes, {limit: 5, oneClick: cur.oneClickUpload, photoCallback: cur.addAutoReply, target: 'auto'});
- 2497. - cur.hideAutoanswer = new Checkbox(ge('support_ignore_autoanswer'), {label: cur.lang.no_autoanswer, onChange: function() {
- 2498. - toggle(ge('support_sure_bind'), this.val);
- 2499. - }});
- 2500. - return false;
- 2501. - },
- 2502. -
- 2503. - bindTicket: function(bid, hash) {
- 2504. - var doBind = function(bid, hash) {
- 2505. - var query = {act: 'bind_ticket', bug_id: bid, ticket_id: cur.ticket_id, hash: hash};
- 2506. - var attachs = [], chosen = cur.ticketsAutoMedia.chosenMedias;
- 2507. - if (chosen) {
- 2508. - for (var i in chosen) {
- 2509. - var att = chosen[i], type = att[0], value = att[1];
- 2510. - if (type == 'photo' || type == 'doc') {
- 2511. - attachs.push(type+','+value);
- 2512. - }
- 2513. - }
- 2514. - }
- 2515. - if (attachs) query.attachs = attachs;
- 2516. - if (nav.objLoc.act == 'all' && cur.checkedTickets) {
- 2517. - var tickets = [];
- 2518. - each(cur.checkedTickets, function(i, v) {tickets.push(i)});
- 2519. - query.tickets = tickets;
- 2520. - }
- 2521. - if (cur.hideAutoanswer && ge('tickets_send_autoanswer')) {
- 2522. - query.no_autoanswer = cur.hideAutoanswer.val();
- 2523. - query.answer_text = ge('tickets_send_autoanswer').value;
- 2524. - }
- 2525. - if (ge('tickets_closed_autoanswer_addressing_m')) {
- 2526. - query.addressing_m = ge('tickets_closed_autoanswer_addressing_m').value;
- 2527. - }
- 2528. - if (ge('tickets_closed_autoanswer_addressing_f')) {
- 2529. - query.addressing_f = ge('tickets_closed_autoanswer_addressing_f').value;
- 2530. - }
- 2531. - ajax.post(nav.objLoc[0], query, {
- 2532. - cache: 1,
- 2533. - onDone: function(content, script) {
- 2534. - if (content) ge('tickets_content').innerHTML = content;
- 2535. - if (script) eval(script);
- 2536. - },
- 2537. - onFail: function() {
- 2538. - boxQueue.hideAll();
- 2539. - }
- 2540. - });
- 2541. - }
- 2542. - var box = showFastBox({title: cur.lang['bind_title'], width: 430, bodyStyle: "line-height: 160%;"}, cur.lang['sure_bind'], cur.lang['do_bind'], function() {
- 2543. - doBind(bid, hash);
- 2544. - box.hide();
- 2545. - if (curBox()) curBox().content('<div style="height:100px; background: url(/images/progress7.gif) 50% 50% no-repeat;"></div>');
- 2546. - }, getLang('global_cancel'));
- 2547. - cur.ticketsAutoMedia = Tickets.initAddMedia(ge('tis_add_lnk_auto').firstChild, 'tis_preview_auto', cur.mediaTypes, {limit: 5, oneClick: cur.oneClickUpload, photoCallback: cur.addAutoReply, target: 'auto'});
- 2548. - cur.hideAutoanswer = new Checkbox(ge('support_ignore_autoanswer'), {label: cur.lang.no_autoanswer, onChange: toggle.pbind(ge('support_sure_bind'), this.val)});
- 2549. - return false;
- 2550. - },
- 2551. -
- 2552. - unbindTicket: function(bid, hash, el) {
- 2553. - var doUnbind = function() {
- 2554. - var box = cur.unbindBox;
- 2555. - ajax.post(nav.objLoc[0], {act: 'unbind_ticket', ticket_id: cur.ticket_id, bug_id: bid, hash: hash}, {
- 2556. - cache: 1,
- 2557. - onDone: function() {
- 2558. - slideUp(el, 200, re.pbind(el));
- 2559. - box.hide();
- 2560. - },
- 2561. - showProgress: box.showProgress,
- 2562. - hideProgress: box.hideProgress
- 2563. - });
- 2564. - }
- 2565. - var enterUnbind = function(e) {
- 2566. - if (e.keyCode == KEY.ENTER && __bq.count()) {
- 2567. - doUnbind();
- 2568. - return false;
- 2569. - }
- 2570. - }
- 2571. - if (!browser.mobile) {
- 2572. - addEvent(document, 'keydown', enterUnbind);
- 2573. - }
- 2574. - cur.unbindBox = showFastBox({title: getLang('support_delete_bind'), width: 430, onHide: function() {
- 2575. - removeEvent(document, 'keydown', enterUnbind);
- 2576. - }}, getLang('support_delete_text').replace('{title}', cur.bug_link || ''), getLang('support_delete'), doUnbind, getLang('global_cancel'));
- 2577. - },
- 2578. -
- 2579. - _animDelX: function(el, opacity, set_active) {
- 2580. - if (!el) return;
- 2581. - if (set_active !== undefined) {
- 2582. - el.active = set_active;
- 2583. - } else if (el.active) {
- 2584. - return;
- 2585. - }
- 2586. - animate(el, {opacity: opacity}, 200);
- 2587. - },
- 2588. -
- 2589. - rowActive: function(el, tt) {
- 2590. - this._animDelX(el, 1, 1);
- 2591. - if (tt) showTooltip(el, {text: tt, showdt: 200});
- 2592. - },
- 2593. - rowInactive: function(el) {
- 2594. - this._animDelX(el, 0.5, 0);
- 2595. - },
- 2596. -
- 2597. - switchModersSubTab: function(el, id, hash, type, evt) {
- 2598. - if (hasClass(el, 'active')) return false;
- 2599. - each(geByClass('tickets_subtab1', el.parentNode), function(i, v) {
- 2600. - removeClass(v, 'active');
- 2601. - });
- 2602. - addClass(el, 'active');
- 2603. - return this.updateModerStats(id, hash, type, 0);
- 2604. - },
- 2605. -
- 2606. - showCommentReplies: function(reply_id) {
- 2607. - showBox(nav.objLoc[0], {act: 'replies_box', reply_id: reply_id}, { params: {width: '627px', hideButtons: true, bodyStyle: 'padding: 0px; border: 0px;'}});
- 2608. - return false;
- 2609. - },
- 2610. -
- 2611. - updateModerStats: function(id, hash, type, offset) {
- 2612. - if (offset < 0) return false;
- 2613. - ge('support_moders_period_stats'+id).innerHTML = '<div class="tickets_detailed_loading"><div>';
- 2614. - ajax.post(nav.objLoc[0], {act: 'detailed_stats', mid: id, type: type, offset: offset, hash: hash}, {
- 2615. - cache: 1,
- 2616. - onDone: function(rows, header) {
- 2617. - ge('support_moders_period_stats'+id).innerHTML = rows;
- 2618. - ge('moder_subtabs'+id).innerHTML = header;
- 2619. - },
- 2620. - onFail: function() {
- 2621. - ge('support_moders_period_stats'+id).innerHTML = '';
- 2622. - }
- 2623. - });
- 2624. - return false;
- 2625. - },
- 2626. -
- 2627. - saveDraft: function (ticket_id, evType) {
- 2628. - var txt = ge('tickets_reply');
- 2629. - if (browser.mobile || !txt || txt.disabled || !cur.canUseDrafts) return;
- 2630. -
- 2631. - var message = val(txt),
- 2632. - data = {txt: trim(message), medias: []},
- 2633. - m = (cur.ticketsNewMedia || {}).chosenMedias || [];
- 2634. -
- 2635. - for (var i = 0, l = m.length; i < l; ++i) {
- 2636. - if (m[i]) data.medias.push([m[i][0], m[i][1]]);
- 2637. - }
- 2638. - if (!data.medias.length && !data.txt.length) {
- 2639. - data = false;
- 2640. - }
- 2641. - ls.set('helpdesk_draft' + vk.id + '_' + ticket_id, data);
- 2642. - },
- 2643. -
- 2644. - restoreDraft: function(ticket_id) {
- 2645. - var txt = ge('tickets_reply'),
- 2646. - draft = ls.get('helpdesk_draft' + vk.id + '_' + ticket_id) || {},
- 2647. - draftv = draft.txt || '';
- 2648. - if (browser.mobile || !txt || txt.disabled || !cur.canUseDrafts || !draftv && !draft.medias || cur.ticket_id != ticket_id) return;
- 2649. -
- 2650. - if (val(txt).length < draftv.length) {
- 2651. - val(txt, draftv);
- 2652. - txt.autosize.update();
- 2653. - }
- 2654. - if ((draft.medias || []).length && !((cur.ticketsNewMedia || {}).chosenMedias || []).length) {
- 2655. - var m = [];
- 2656. - for (var i in draft.medias) {
- 2657. - if (!draft.medias[i]) continue;
- 2658. - m.push(draft.medias[i].slice(0, 2).join(','));
- 2659. - }
- 2660. - ajax.post(nav.objLoc[0], {act: 'draft_medias', attachs: m}, {onDone: function(resp) {
- 2661. - if (!(resp || []).length) return;
- 2662. - each(resp, function() {
- 2663. - cur.ticketsNewMedia.chooseMedia.apply(cur.ticketsNewMedia, this);
- 2664. - });
- 2665. - }});
- 2666. - }
- 2667. - },
- 2668. -
- 2669. - _eof: 1};try{stManager.done('tickets.js');}catch(e){}
- ------
- Файл - faq.js (Старый размер - 14222 | Новый - 0):
- 0. - FAQ = {
- 1. -
- 2. - switchTab: function(name, evt) {
- 3. - if (evt.button) return true;
- 4. - var oldTab = false;
- 5. - each(geByClass('active_link', ge('faq_tabs')), function(i, v) {
- 6. - if (hasClass(v, 'active_link')) {
- 7. - oldTab = v;
- 8. - removeClass(v, 'active_link');
- 9. - }
- 10. - });
- 11. - addClass(ge(name + '_tab'), 'active_link');
- 12. - evt.cancelBubble = true;
- 13. - if (name == 'new') {
- 14. - hide('extra_tab', 'show_tab', 'edit_tab', 'new_link');
- 15. - show('new_tab');
- 16. - var newLoc = extend(nav.objLoc, {act: 'new'});
- 17. - if (cur.langsDD) {
- 18. - extend(newLoc, {lang: cur.langsDD.val()});
- 19. - }
- 20. - return nav.go(newLoc, evt, {onFail: function(text) {
- 21. - hide('new_tab');
- 22. - show('new_link');
- 23. - removeClass(ge(name + '_tab'), 'active_link');
- 24. - if (oldTab) {
- 25. - addClass(oldTab, 'active_link');
- 26. - }
- 27. - setTimeout(showFastBox(getLang('global_error'), text).hide, 2000);
- 28. - return true;
- 29. - }});
- 30. - } else if (name == 'edit') {
- 31. - show('edit_tab', 'new_link');
- 32. - hide('new_tab', 'show_tab', 'extra_tab');
- 33. - } else if (name == 'extra') {
- 34. - show('extra_tab', 'new_link');
- 35. - hide('new_tab', 'show_tab', 'edit_tab');
- 36. - } else {
- 37. - hide('extra_tab', 'new_tab', 'edit_tab');
- 38. - show('new_link');
- 39. - var newLoc = extend({0: nav.objLoc[0], lang: nav.objLoc.lang}, {act: name});
- 40. - if (cur.section == 'edit' && name == 'all' && cur.langsDD) {
- 41. - extend(newLoc, {lang: cur.langsDD.val()});
- 42. - }
- 43. - return nav.go(newLoc, evt);
- 44. - }
- 45. - },
- 46. -
- 47. - switchSubTab: function(el, link, evt) {
- 48. - if (checkEvent(evt) || hasClass(el, 'active')) return false;
- 49. - each(geByClass('faq_subtab1', ge('faq_subtabs')), function(i, v) {
- 50. - removeClass(v, 'active');
- 51. - });
- 52. - addClass(el, 'active');
- 53. - return nav.go(link, evt);
- 54. - },
- 55. -
- 56. - showMsg: function(text) {
- 57. - var msg = ge('faq_msg');
- 58. - if (!msg) {
- 59. - var parent;
- 60. - switch (cur.section) {
- 61. - case 'all':
- 62. - parent = cur.tlmd ? ge('tickets_faq_list') : ge('faq_list');
- 63. - break;
- 64. - case 'new':
- 65. - parent = ge('faq_msg_p');
- 66. - show('faq_msg_p');
- 67. - break;
- 68. - }
- 69. - msg = parent.insertBefore(ce('div', {id: 'faq_msg', className: 'msg'}), parent.firstChild);
- 70. - }
- 71. - re('faq_error');
- 72. - msg.innerHTML = text;
- 73. - msg.style.backgroundColor = '#F4EBBD';
- 74. - animate(msg, {backgroundColor: '#F9F6E7'}, 2000);
- 75. - return true;
- 76. - },
- 77. -
- 78. - showError: function(error) {
- 79. - var err = ge('faq_error');
- 80. - if (!err) {
- 81. - var parent;
- 82. - switch (cur.section) {
- 83. - case 'all':
- 84. - parent = ge('faq_list');
- 85. - break;
- 86. - case 'new':
- 87. - parent = ge('faq_msg_p');
- 88. - show('faq_msg_p');
- 89. - break;
- 90. - }
- 91. - err = parent.insertBefore(ce('div', {id: 'faq_error', className: 'error'}), parent.firstChild);
- 92. - }
- 93. - re('faq_msg');
- 94. - hide('faq_progress');
- 95. - err.innerHTML = error;
- 96. - err.style.backgroundColor = '#FACEBB';
- 97. - animate(err, {backgroundColor: '#FFEFE8'}, 2000);
- 98. - scrollToTop(200);
- 99. - return true;
- 100. - },
- 101. -
- 102. - handleTagsPos: function() {
- 103. - if (!ge('faq_tags_td')) return false;
- 104. - var st = scrollGetY(), wh = window.lastWindowHeight || 0, pos = 0,
- 105. - filt = ge('faq_tags_td'), filtPos = getXY(filt)[1], filtY = getSize(filt)[1],
- 106. - sf = ge('faq_tags'), sfPos = getXY(sf)[1], sfY = getSize(sf)[1],
- 107. - bottomPad = Math.max(0, st + wh - filtY - filtPos),
- 108. - tooBig = (filtY - sfY < 20),
- 109. - lastPos = cur.filterLastPos || 0, lastSt = cur.lastSt || 0;
- 110. - if (st > filtPos && !tooBig) {
- 111. - addClass(sf, 'fixed');
- 112. - pos = (wh > sfY) ? Math.min(0, wh - sfY - bottomPad) : Math.max(Math.min(0, lastPos + lastSt - st), wh - sfY - bottomPad);
- 113. - } else {
- 114. - removeClass(sf, 'fixed');
- 115. - pos = 0;
- 116. - }
- 117. - cur.filterLastPos = pos;
- 118. - cur.lastSt = st;
- 119. - setStyle(sf, {top: pos + 'px'});
- 120. - },
- 121. -
- 122. - selectTag: function(tag, event) {
- 123. - cur.tagsDD.addTag('#' + tag);
- 124. - scrollToTop();
- 125. - },
- 126. -
- 127. - toggleAllRows: function(el) {
- 128. - cur.faqRowsOpened = !cur.faqRowsOpened;
- 129. - each(geByClass('faq_row', ge('tickets_faq_list')), setTimeout.pbind(function(i, el) {
- 130. - var id = el.id.substr(7);
- 131. - if (id) {
- 132. - toggleClass(geByClass1('faq_inner_row', el), 'detailed', cur.faqRowsOpened);
- 133. - }
- 134. - }, 0));
- 135. - toggleClass(el, 'shown');
- 136. - },
- 137. -
- 138. - checkTextLength: function(el, maxLen, warn) {
- 139. - var v = trim(el.value).replace(/\n\n\n+/g, '\n\n');
- 140. - if (el.lastLen === v.length) return;
- 141. -
- 142. - var realLen = el.lastLen = v.length;
- 143. - var brCount = realLen - v.replace(/\n/g, '').length;
- 144. -
- 145. - warn = ge(warn);
- 146. - if (realLen > maxLen - 100 || brCount > 10) {
- 147. - show(warn);
- 148. - if (realLen > maxLen) {
- 149. - warn.innerHTML = getLang('global_recommended_exceeded', realLen - maxLen);
- 150. - } else if (brCount > 10) {
- 151. - warn.innerHTML = getLang('global_recommended_lines', brCount - 10);
- 152. - } else {
- 153. - warn.innerHTML = getLang('text_N_symbols_remain', maxLen - realLen);
- 154. - }
- 155. - } else {
- 156. - hide(warn);
- 157. - }
- 158. - },
- 159. -
- 160. - saveFAQ: function(hash) {
- 161. - var title = trim(val('faq_title')),
- 162. - text = trim(val('faq_text')),
- 163. - keywords = trim(val('faq_keywords')),
- 164. - description = trim(val('faq_description'));
- 165. - if (!title) {
- 166. - return notaBene('faq_title');
- 167. - return;
- 168. - }
- 169. - var imgs = [];
- 170. - if (cur.screens) {
- 171. - for (var i in cur.screens) {
- 172. - imgs.push(cur.screens[i][0]);
- 173. - }
- 174. - }
- 175. - if (!text && !imgs.length) {
- 176. - notaBene('faq_text');
- 177. - return;
- 178. - }
- 179. - var language = cur.langsDD && cur.langsDD.val() || 0;
- 180. - ajax.post(nav.objLoc[0], {act: 'save', title: title, text: text, keywords: keywords, description: description, hash: hash, imgs: imgs, faq_id: cur.id, fixed: cur.fixFAQ.val(), urgent: cur.urgentFAQ.val(), server: trim(val('faq_server')), id_mask: trim(val('faq_id_mask')), language: language, parent_id: (language ? cur.parentId : 0)}, {
- 181. - onFail: FAQ.showError,
- 182. - showProgress: lockButton.pbind(ge('faq_send')),
- 183. - hideProgress: unlockButton.pbind(ge('faq_send'))
- 184. - });
- 185. - },
- 186. -
- 187. - // screenshot attachment
- 188. -
- 189. - addScreen: function(forEdit) {
- 190. - showFastBox({title: getLang('support_adding_screen'), width: 440, bodyStyle: 'padding: 0px'}, '\
- 191. - <div class="fis_box">\
- 192. - <div class="info_msg fis_about">' + getLang('support_screen_you_can') + '</div>\
- 193. - <div id="fis_add_data"></div>\
- 194. - <div class="fis_warn_text">' + getLang('support_screen_warn') + '</div>\
- 195. - <div id="fis_dropbox" class="dropbox">\
- 196. - <div class="dropbox_wrap">\
- 197. - <div class="dropbox_area">' + getLang('drop_files_here') + '</div>\
- 198. - </div>\
- 199. - </div>\
- 200. - </div>\
- 201. - ');
- 202. - stManager.add('upload.js', FAQ.initUpload.pbind(forEdit));
- 203. - },
- 204. - attachCount: function(forEdit) {
- 205. - var previewEl = ge('fis_preview' + (forEdit ? '_edit' : '')),
- 206. - progressNode = ge('fis_prg_preview' + (forEdit ? '_edit' : ''));
- 207. - return (previewEl.childNodes.length + progressNode.childNodes.length);
- 208. - },
- 209. - unchoose: function(ind, forEdit) {
- 210. - re('fis_preview' + ind);
- 211. - if (forEdit) {
- 212. - delete(cur.screensEdit[ind]);
- 213. - } else {
- 214. - delete(cur.screens[ind]);
- 215. - }
- 216. - toggle('fis_add_lnk' + (forEdit ? '_edit' : ''), FAQ.attachCount(forEdit) < 5);
- 217. - },
- 218. - choose: function(ind, forEdit, media, data) {
- 219. - var preview = '',
- 220. - previewEl = ge('fis_preview' + (forEdit ? '_edit' : '')),
- 221. - prgNode = ge('fis_prg_preview' + (forEdit ? '_edit' : ''));
- 222. -
- 223. - if (!isObject(data)) {
- 224. - data = {
- 225. - thumb_m: data[0] || '',
- 226. - thumb_s: data[1] || '',
- 227. - list: data[2] || '',
- 228. - view_opts: data[3] || '',
- 229. - upload_ind: data.upload_ind || undefined
- 230. - };
- 231. - }
- 232. -
- 233. - vkImage().src = data.thumb_s;
- 234. - preview = '<div onclick="return showPhoto(\'' + media + '\', \'' + data.list + '\', ' + data.view_opts.replace(/"/g, '"') + ');" class="fl_l fis_preview"><img class="fis_photo" src="' + data.thumb_s + '" /></div>';
- 235. - var mediaEl = ce('div', {innerHTML: '<div id="fis_preview' + ind + '" class="fis_preview_wrap">' + preview + '<div class="fis_x fl_l" ' + (browser.msie ? 'title' : 'tooltip') + '="' + getLang('dont_attach') + '" onmouseover="if (browser.msie) return; showTooltip(this, {text: this.getAttribute(\'tooltip\'), shift: [6, 3, 3]})" onclick="FAQ.unchoose(\'' + ind + '\'' + (forEdit ? ', 1' : '') + ')"></div></div>'}).firstChild;
- 236. -
- 237. - addClass(mediaEl, 'fl_l');
- 238. - re('upload' + ind + '_progress_wrap');
- 239. - previewEl.appendChild(mediaEl);
- 240. -
- 241. - if (forEdit) {
- 242. - cur.screensEdit[ind] = [media, mediaEl];
- 243. - } else {
- 244. - cur.screens[ind] = [media, mediaEl];
- 245. - }
- 246. - if (!cur.fileApiUploadStarted) {
- 247. - boxQueue.hideLast();
- 248. - }
- 249. - toggle('fis_add_lnk' + (forEdit ? '_edit' : ''), FAQ.attachCount(forEdit) < 5);
- 250. - },
- 251. - chooseUploaded: function(info, params) {
- 252. - var i = info.ind !== undefined ? info.ind : info,
- 253. - fileName = info.fileName ? info.fileName : info,
- 254. - ind = info.fileName ? i + '_' + info.fileName : info;
- 255. - if (ge('upload' + ind + '_progress_wrap')) {
- 256. - var x = geByClass1('fis_prg_x', ge('upload' + ind + '_progress_wrap'));
- 257. - if (x) hide(x);
- 258. - }
- 259. - ajax.post('al_photos.php', extend({act: 'choose_uploaded_support'}, params), {
- 260. - onDone: FAQ.choose.pbind(ind, Upload.options[i].forEdit),
- 261. - onFail: FAQ.chooseFail.pbind(info),
- 262. - progress: (Upload.types[i] == 'form' && curBox()) ? curBox().progress : null
- 263. - });
- 264. - },
- 265. - chooseFail: function(info, code) {
- 266. - var i = info.ind !== undefined ? info.ind : info, fileName = info.fileName ? info.fileName : info;
- 267. - var forEdit = Upload.options[i].forEdit;
- 268. - if (Upload.types[i] == 'fileApi') {
- 269. - var ind = info.fileName ? i + '_' + info.fileName : info;
- 270. - re('upload' + ind + '_progress_wrap');
- 271. - FAQ.unchoose(ind, forEdit);
- 272. - }
- 273. - if (curBox()) hide(curBox().progress);
- 274. - topError('Upload failed', {dt: -1, type: 102, url: (ge('file_uploader_form' + i) || {}).action});
- 275. - Upload.embed(i);
- 276. - toggle('fis_add_lnk' + (forEdit ? '_edit' : ''), FAQ.attachCount(forEdit) < 5);
- 277. - },
- 278. - showScreenProgress: function(i, data) {
- 279. - var forEdit = Upload.options[i].forEdit,
- 280. - prgNode = ge('fis_prg_preview' + (forEdit ? '_edit' : '')),
- 281. - percent = intval(data.loaded / data.total * 100),
- 282. - fileName = data.fileName || data.name || '',
- 283. - ind = fileName ? i + '_' + fileName : i,
- 284. - label = fileName ? (fileName.length > 33 ? fileName.substr(0, 30) + '...' : fileName) : '';
- 285. -
- 286. - if (!prgNode) return;
- 287. -
- 288. - if (!ge('upload' + ind + '_progress_wrap')) {
- 289. - var progress = '\
- 290. - <div class="fis_progress_wrap">\
- 291. - <div id="upload' + ind + '_progress" class="fis_progress" style="width: ' + percent + '%;"></div>\
- 292. - </div></div>';
- 293. - var progressEl = ce('div', {id: 'upload' + ind + '_progress_wrap', innerHTML: '<div class="fl_l">' + progress + '</div>' + (label ? '<div class="fis_label fl_l">' + label + '</div>' : '') + '<div class="fis_prg_x fl_l" onmouseover="animate(this, {opacity: 1}, 200); showTooltip(this, {text: \'' + getLang('dont_attach') + '\', shift: [6, 3, 3]})" onmouseout="animate(this, {opacity: 0.6}, 200);" onclick="Upload.terminateUpload(' + i + ', \'' + (fileName || i) + '\');"></div>', className: 'clear_fix'}, {marginTop: '6px'});
- 294. - prgNode.appendChild(progressEl);
- 295. - show(prgNode);
- 296. - toggle('fis_add_lnk' + (forEdit ? '_edit' : ''), FAQ.attachCount(forEdit) < 5);
- 297. - if (!percent) {
- 298. - hide('upload' + ind + '_progress');
- 299. - }
- 300. - } else {
- 301. - setStyle(ge('upload' + ind + '_progress'), {width: percent + '%'});
- 302. - show('upload' + ind + '_progress');
- 303. - }
- 304. - return false;
- 305. - },
- 306. -
- 307. - initUpload: function(forEdit) {
- 308. - if (!ge('fis_add_data')) return;
- 309. -
- 310. - if (!cur.screens) cur.screens = {};
- 311. - var opts = cur.uploadData.options;
- 312. - Upload.init('fis_add_data', cur.uploadData.url, cur.uploadData.vars, {
- 313. - file_name: 'photo',
- 314. -
- 315. - file_size_limit: 1024*1024*5, // 5Mb
- 316. - file_types_description: 'Image files (*.jpg, *.png, *.gif)',
- 317. - file_types: '*.jpg;*.JPG;*.png;*.PNG;*.gif;*.GIF',
- 318. - accept: 'image/jpeg,image/png,image/gif',
- 319. - file_match: '\.(gif|jpg|png)$',
- 320. - lang: opts.lang,
- 321. -
- 322. - onUploadStart: function(info, res) {
- 323. - var i = info.ind !== undefined ? info.ind : info, options = Upload.options[i];
- 324. - if (Upload.types[i] == 'form') {
- 325. - if (curBox()) show(curBox().progress);
- 326. - geByClass1('file', ge('fis_add_data')).disabled = true;
- 327. - }
- 328. - if (Upload.types[i] == 'fileApi') {
- 329. - if (cur.notStarted) {
- 330. - curBox().hide();
- 331. - delete cur.notStarted;
- 332. - }
- 333. - if (options.multi_progress) this.onUploadProgress(info, 0, 0);
- 334. - }
- 335. - },
- 336. - onUploadComplete: function(info, res) {
- 337. - var params, i = info.ind !== undefined ? info.ind : info, fileName = info.fileName ? info.fileName : info;
- 338. - try {
- 339. - params = eval('(' + res + ')');
- 340. - } catch(e) {
- 341. - params = q2ajx(res);
- 342. - }
- 343. - if (!params.photos) {
- 344. - Upload.onUploadError(info);
- 345. - return;
- 346. - }
- 347. - var options = Upload.options[i];
- 348. - FAQ.chooseUploaded(info, params);
- 349. - },
- 350. - onUploadProgress: function(info, bytesLoaded, bytesTotal) {
- 351. - var i = info.ind !== undefined ? info.ind : info;
- 352. - if (Upload.types[i] == 'fileApi') {
- 353. - var data = {loaded: bytesLoaded, total: bytesTotal};
- 354. - if (info.fileName) data.fileName = info.fileName;
- 355. - FAQ.showScreenProgress(i, data);
- 356. - }
- 357. - },
- 358. - onUploadError: FAQ.chooseFail,
- 359. -
- 360. - noFlash: 1,
- 361. - multiple: 1,
- 362. - multi_progress: 1,
- 363. - max_files: 5 - FAQ.attachCount(forEdit),
- 364. - clear: 1,
- 365. - type: 'photo',
- 366. - max_attempts: 3,
- 367. - server: opts.server,
- 368. - error: opts.default_error,
- 369. - error_hash: opts.error_hash,
- 370. - dropbox: 'fis_dropbox',
- 371. - forEdit: forEdit
- 372. - });
- 373. - },
- 374. -
- 375. - deleteFAQ: function(faq_id, hash) {
- 376. - var box = showFastBox({title: cur.lang['delete_title'], width: 430}, cur.lang['delete_confirm'], cur.lang['delete'], function() {
- 377. - ajax.post(nav.objLoc[0], {act: 'delete', faq_id: faq_id, hash: hash}, {
- 378. - progress: box.progress,
- 379. - onFail: function(text) {
- 380. - box.hide();
- 381. - FAQ.showError(text);
- 382. - return true;
- 383. - }
- 384. - });
- 385. - }, getLang('global_cancel'));
- 386. - return false;
- 387. - },
- 388. -
- 389. - toggleRow: function(id, el, evt) {
- 390. - if (!evt.target) {
- 391. - evt.target = evt.srcElement || document;
- 392. - }
- 393. - if (evt.target.tagName.toLowerCase() == 'a') return true;
- 394. - toggle('faq_short_text'+id, !isVisible('faq_short_text'+id));
- 395. - toggle('faq_full_text'+id, !isVisible('faq_full_text'+id));
- 396. - if (isVisible('faq_full_text'+id)) {
- 397. - addClass(el, 'detailed');
- 398. - if (cur.tlmd) {
- 399. - ajax.post(nav.objLoc[0], {act: 'faq_clicked', faq_id: id, hash: cur.faq_hash}, {cache: 1});
- 400. - }
- 401. - } else {
- 402. - removeClass(el, 'detailed');
- 403. - }
- 404. - return false;
- 405. - },
- 406. -
- 407. - _eof: 1};try{stManager.done('faq.js');}catch(e){}
- ------
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