The work done on the film to date was nearly lost in 1998 when one of the animators, while routinely clearing some files, accidentally started a deletion of the root folder of the Toy Story 2 assets on Pixar's internal servers. Associate technical director Oren Jacobs was one of the first to notice as character models disappeared from their works in progress. They shut down the file servers but had lost 90% of the last two years of work, and the backups were found to have failed some time previously. The film was saved when technical director Galyn Susman, who had been working from home to take care of her newborn child, revealed she had backups of the assets on her home computer. The Pixar team was able to recover nearly all of the lost assets save for a few recent days of work, allowing the film to proceed