Any recent experience with imunify360?

Any recent experience with imunify360?
I am thinking of giving them another try after 12 months of dropping them because of lots of false positives.
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So I am particularly interested in knoing if they still show captcha everytime a connection is received from a suspicious IP.
We have been using Imunify360 on a few servers (10 i think), since the beginning of the software, and indeed the captcha thing raised more than a few tickets and whatsapp messages because of the blocks. we haven't seen any ticket/whatsapp since few months already. but can't say for sure that there isn't more captcha events or false positives (Y)
It does seem to be better lately.
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We do not see any benefit from using Imunify360 when you are using CSF, MalDet and CSX.
I mean it's good for marketing being able to say you offer Imunify360 but CSF and CSX do the job well and don't feel the need of Imunify.

Would appreciate if anyone could be specific and on point on the benefits of Imunify360 apart from the captcha.
We have been testing IM360 Malware cleaning function, and it seems it does an amazing job.

When you have the first discounted price, IM360 is very cheap, and this very own function reduces man-work a lot.
We have been testing IM360 Malware cleaning function, and it seems it does an amazing job.
CSX Maildet do the job nicely, too. Compared to CSX, what advantage do you see in malware screening?

this very own function reduces man-work a lot.
CSX and Maldet are automated, too.
my bad then, didn't know CXS was able to find files with injected code, and clean (remove) the malware lines, and leave the clean content untouched.

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The only thing i saw last time with CXS, was to quarantine the files with malicious code in them or set permissions to 0000
One benefit is Imunify360 tracks millions of harmful IPs in the Cloud and each server with Imunify360 installed uses the database to blocks attacks from harmful IPs automatically similar to how Cloudflare does it. That alone is a good reason.

Imunify360 offers advanced firewall protection that uses herd immunity and artificial intelligence to detect new threats and protect all servers that run the software. The firewall is capable of defending against brute force attacks, DoS attacks, and port scans.

The firewall tightly integrates with mod_security web application firewalls to dramatically enhance its usefulness. In combination with WAF, we can stop the majority of web application attacks even before they start. An advanced Captcha system is employed to reduce false positives and make sure that valid customers can reach your website.

More than 52% of hosting providers say that remote exploit is a top issue for their customers’ web servers. With IDS and IPS in Imunify360, you will be protected from inside out and outside in.

Imunify360 features an excellent Intrusion Prevention System (IPS) with a comprehensive collection of “deny” policy rules to quickly block all known attacks, especially those using a common or well-known exploit tool.

The Intrusion Detection System (IDS) provides excellent visibility of server security by monitoring server logs. It scans log files from all different angles and bans IPs that show malicious signs, such as password failures, potential exploits, etc. It helps protect your server from attacks and reports to the Imunify360 dashboard.
It is more advanced GUI which many prefer. If you oldskool and prefer command line aka sending a pigeon to send a message then other tools are for you. But if you prefer to work with GUI then Imunify360 maybe better for you. Can check full features at https://www.imunify360.com/imunify360

It is also recommended by Rack911 - "There is nothing else on the market that offers such a high level of security".
my bad then, didn't know CXS was able to find files with injected code, and clean (remove) the malware lines, and leave the clean content untouched.

The only thing i saw last time with CXS, was to quarantine the files with malicious code in them or set permissions to 0000
Thank you for pointing out the difference.

Maldet can detect PHP injections with custom definitions but not sure how effective that is compared to Imunify.
One benefit is Imunify360 tracks millions of harmful IPs in the Cloud and each server with Imunify360 installed uses the database to blocks attacks from harmful IPs automatically similar to how Cloudflare does it. That alone is a good reason.
This looks nice on paper. We are using one server without Imunify and felt no difference so far.
Can check full features at https://www.imunify360.com/imunify360
May be it's me or due to lack of knowledge I didn't understand what they said, they didn't mention anything that is on point in differentiating Imunify from other dominant security products in the industry. The feature descriptions always looked vague to me, very little specific information.

It is also recommended by Rack911 - "There is nothing else on the market that offers such a high level of security".
I know. I highly respect 911, too.

Then BlueHost is recommended by WordPress. WordPress is the most popular CMS, their reputation knows no bounds, too.
Thank you for pointing out the difference.

Maldet can detect PHP injections with custom definitions but not sure how effective that is compared to Imunify.
This looks nice on paper. We are using one server without Imunify and felt no difference so far.
May be it's me or due to lack of knowledge I didn't understand what they said, they didn't mention anything that is on point in differentiating Imunify from other dominant security products in the industry. The feature descriptions always looked vague to me, very little specific information.
I know. I highly respect 911, too.

Then BlueHost is recommended by WordPress. WordPress is the most popular CMS, their reputation knows no bounds, too.
I think the main thing is Imunify360 uses the Cloud-based real-time protection whereas other tools do not. Using Imunify360 is like using Anti-Virus software that always protects against the latest threats automatically, whereas other firewall tools like CSF do not. I like CSF and do use it for different things, but it is free. If they too offered Cloud-based real-time protection liked offered by Imunify360 then I would probably use CSF more. I just want the best, within budget, of course. Imunify360 seems to work well.

Can't really compare WordPress to Rack911, though. Completely different business model and size.
I think the main thing is Imunify360 uses the Cloud-based real-time protection whereas other tools do not. Using Imunify360 is like using Anti-Virus software that always protects against the latest threats automatically, whereas other firewall tools like CSF do not.
You missed my point. It looks all good on paper. I am using a server without Imunify and felt no difference at all. It had Imunify installed before but we used CSF with Imunify. I wanted to see what benefits I am getting from Imunify that I am not getting from other security software. Haven't felt any difference at all.

And how does that protection has more benefits over a properly configured CSF?
If it isn't broke, don't fix it. If that setup works for you then great.
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I have to say CPguard has been good to us...... we host mainly Wordpress sites.
I am thinking of giving them another try after 12 months of dropping them because of lots of false positives.
So I am particularly interested in knoing if they still show captcha everytime a connection is received from a suspicious IP.
We use Imunify on about a half a dozen servers and we too have had to disable the captcha functionality.

Apart from that, we haven't had any issues.
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Thanks for sharing your experiences.
Do you know if iMunify360 have way to interact with Cloudflare API as Bitninja does?
We do not see any benefit from using Imunify360 when you are using CSF, MalDet and CSX.

I mean it's good for marketing being able to say you offer Imunify360 but CSF and CSX do the job well and don't feel the need of Imunify.

Would appreciate if anyone could be specific and on point on the benefits of Imunify360 apart from the captcha.
We've been comparing results between the Imunify360 scanner and CXS recently and Imunify360 is winning in detection rates at this point. This was not always the case but @iseletsk's team has put in a lot of work it seems like to improve that aspect of the product. Don't get me wrong Maldet/CXS are great but you're going to find a lot of obscure malicious files are not detected by either and you're either building your own signature database as you find them (we do this) or you're going to accept you're missing some.

Quote Originally Posted by JoseDieguez  View Post
We have been testing IM360 Malware cleaning function, and it seems it does an amazing job.
We've tested this as well and it's a really great feature. There are a lot of backdoors inserted into some pretty common files (index files, config files, wordpress software files) that if you quarantine/disabled the file the users site immediately breaks. If you can clean those out it goes a long way in keeping the customer happy. Granted the user still needs to resolve the issue with the fact they got infected in the first place but it's a start.
@TonyB , thank you for sharing your observation. It's good to know that Imunify360 is improving.

I was mainly confused about what the product is for. So far, it seems it is mainly an anti-malware product. Or, do you you think it has other uses, too?
It's an all-in-one product. Not sure why you say mainly anti-malware product. It has a firewall too
If you use CXS and CSF and moved to Imunify360 it's the same.. we used CXS and CSF prior to Imunify360 and the most important switch for us was a single product to handle everything then multiple different products. The only feature that would put them over the top at the moment would be to filter incoming spam and blacklist monitor for all of our IP's added to Cpanel that alone would keep us happy to continue using the product.

however at the current moment with the features it has and if you will break the bank getting these products then I'd say CXS and CSF work just as fine.
It's an all-in-one product.
I am just asking to know what that 'all ins' are. If you would be more specific, it would help more.


Not sure why you say mainly anti-malware product. It has a firewall too
Based on the feedback received on this thread so far. Nobody pointed out any other specifics.
Thank you for the feedback on the comparison. I feel the same.


The only feature that would put them over the top at the moment would be to filter incoming spam
Would you elaborate this? How does IM filter incoming Spam? Even they do not claim that IM360 filters Spam.


and blacklist monitor for all of our IP's added to Cpanel that alone would keep us happy to continue using the product.
We do use third party services to monitor IPs. But since we use MailChannels, IP blacklisting is not an issue that concerns us.


however at the current moment with the features it has and if you will break the bank getting these products then I'd say CXS and CSF work just as fine.
It's not about breaking the bank. CXS and CSF are excellent. Maldet is good, too. But is IM360 better than them? if so, how? TonyB already mentioned some specifics. I want to know the specific advantages it provides. On that, I am not getting much so far. If a tool claims to be much useful, why so little specifics about it?

For example, we use MailChannels Outbound Spam Filter. It is more expensive than other dominant competitors. But we find MC useful, understand what it does, how, and what advantages it has over other tools.

Since IM360 is meant to be a security tool, it is meant to be useful, but what advantages it has over other more widely used tools?
Thank you for the feedback on the comparison. I feel the same.
Would you elaborate this? How does IM filter incoming Spam? Even they do not claim that IM360 filters Spam.
We do use third party services to monitor IPs. But since we use MailChannels, IP blacklisting is not an issue that concerns us.
It's not about breaking the bank. CXS and CSF are excellent. Maldet is good, too. But is IM360 better than them? if so, how? TonyB already mentioned some specifics. I want to know the specific advantages it provides. On that, I am not getting much so far. If a tool claims to be much useful, why so little specifics about it?
For example, we use MailChannels Outbound Spam Filter. It is more expensive than other dominant competitors. But we find MC useful, understand what it does, how, and what advantages it has over other tools.

Since IM360 is meant to be a security tool, it is meant to be useful, but what advantages it has over other more widely used tools?
They don't filter incoming spam, I was saying if they did then it would make sense to go the IMF360 setup over the CXS, maldet and CSF. We also utilize mailchannels however they are expensive and if you had someone signup and send thousands of spam emails you are screwed on your bill as they count every single email they filter and that can get very very expensive quickly.

If you want more speifics and a comparison have you thought about reaching out directly to them? Every company is more then happy to toot their own horn.
They don't filter incoming spam, I was saying if they did then it would make sense to go the IMF360 setup over the CXS, maldet and CSF.
Thank you for the clarification. I feel the same so far.

We also utilize mailchannels however they are expensive and if you had someone signup and send thousands of spam emails you are screwed on your bill as they count every single email they filter and that can get very very expensive quickly.
MC is good, but they aren't an effortless solution. We keep a close eye on the mail traffic along with some tweaks on the server to identify and prevent such spikes.

If you want more speifics and a comparison have you thought about reaching out directly to them? Every company is more then happy to toot their own horn.
True, but I find it useful to get user feedback, too - what they think about the tool they are using, are they confident, do they know what they are getting etc.
This feature alone is worth the extra cost

Rapid scan
Dramatically speeds up repeated scans based on smart re-scan approach, local result caching and cloud-assisted scan.
That will reduce server load tenfold. It will make everything run faster and maintenance can be done quicker etc. Other software does not have that feature afaik.
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