Ugh, I hate writing reviews… but for VPNGhost I’m more than happy to because I’ve had an amazing experience with them. First of all, I backed for a lifetime subscription on their Kickstarter campaign with a private server. I was lucky enough to be an early backer so I got a phenomenal price for a lifetime of service – so, 5 stars for price!

I can’t say much for features, but what else do I need but a private VPN service? Taking everything into account, and to be fair, I give them 4 stars for features because I’m simply ignorant of what features I need to be looking for.

Reliability is top notch as well, as I really only had some trouble at the beginning with some of the public server speeds. For a while, a US server wasn’t working for me, but then again I had plenty of other public servers to choose from (currently, there are 17 public servers, 5 in North America)… however, they walked me through it and got the issue resolved. The customer service proved their reliability was worth the 5 stars I rate it at.

Speed is pretty dang good. My regular (non-VPN) speeds are rated around 60 Mbps down and 5 up and on the NY and TO servers, I’m getting somewhere around 50/5 and 40/5, respectively. So, not that bad a price to pay for privacy… I really can’t complain about that, so 5 stars.

Customer service is really where VPNGhost shines. The guys are usually available via live chat during normal working hours, and then they usually reply to overnight emails within half a day. I had problems getting set up initially and they were very quick to help and even followed up with me after I got set up to make sure that everything was still working. Basically, they held my hand getting started and did not judge me for my lack of knowledge. They even use a remote tool that allows them to take control of your desktop to help further (with your permission of course). For someone who paid a one-time fee for a lifetime of service, I didn’t actually expect “customer” service, but that is what has made me truly appreciate VPNGhost. I would rate Customer Service at around 10 stars, but I’ll settle for 5.

Listen, I’ll usually only write reviews when something stands out as terrible… OR when there’s excellent service that accompanies an amazing product and there are few reviews available. Obviously, the latter is why I chose to write this review. Go for VPNGhost as your VPN provider and you won’t regret it (I might as it may affect some of the speeds on the public servers, but whatever, they deserve your money).