feasel

Report problems with the stream

Jul 3rd, 2018
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  1. Subscribers to any SpeedGaming channel (and volunteers) can help the broadcaster out by reporting problems with the stream or suggesting changes to be made. For instance: switching audio sources, marking players as done/forfeit, adjusting volume. To make a suggestion type one of the following commands into chat. The more subscribers/mods who type the same suggestion the higher the urgency. Thank you for helping us to keep the streams running at peak quality!
  2.  
  3. !source <number>
  4. Choose which player's stream audio we are listening to. 1 is the player on the left, 2 is the player on the right. In 4-way races 1 is top left, 2 is top right, etc.
  5.  
  6. !done <number>
  7. Marks player as done (they have finished the race). This must be done for each player, not just the winner.
  8.  
  9. !undone <number>
  10. Un-marks the player as done (they are not done after all).
  11.  
  12. !forfeit <number>
  13. Marks player as forfeit (they have quit the race).
  14.  
  15. !unforfeit <number>
  16. Un-marks the player as forfeit (they are going to continue playing).
  17.  
  18. !disconnected <number>
  19. Marks player as disconnected (check their actual twitch stream to see if it's offline).
  20.  
  21. !undisconnected <number>
  22. Un-marks the player as disconnected (they are back online).
  23.  
  24. !ready
  25. The race has begun.
  26.  
  27. !unready
  28. The race had a false start and they're waiting to start again.
  29.  
  30. !next
  31. If this is a Best-of-3 or Best-of-5 match, type this when we're just about to start the next race in the series.
  32.  
  33. !finished
  34. The match is over, the commentators have singed off, and the credits have finished rolling. Type this if it's still sitting on the stream layout and hasn't switched to the between-match splash screen yet.
  35.  
  36. !audio <number> up
  37. !audio <number> down
  38. Raise or lower the volume of the game audio on player <number>'s stream.
  39.  
  40. !audio <number> unusable
  41. Mark player <number>'s stream audio as unusable (for example, you hear their mic/discord coming through the stream, or the game audio quality is too bad to use).
  42.  
  43. !commentator <number> up
  44. !commentator <number> down
  45. Raise or lower the volume of a commentator's voice in the discord call. The number corresponds to the order they are listed on the stream layout.
  46.  
  47. !player <number> up
  48. !player <number> down
  49. Raise or lower the volume of a player's voice in the discord call (during post-race interview).
  50.  
  51. !synctimers
  52. Let us know that the timers on stream need syncing. This usually happens on its own at the beginning. Please give us a minute or so after the race begins before reporting it.
  53.  
  54. !syncaudio
  55. Let us know that the game audio is out of sync with the game video.
  56.  
  57. !restreamfrozen
  58. Let us know that the restream is frozen. Please don't report this unless ALL game screens are frozen, not just one (you may hear the audio continue playing), AND they have been frozen for more than 20 seconds.
  59.  
  60. !other <message>
  61. Report a problem that isn't mentioned above. Write in your <message> what the problem is.
  62.  
  63.  
  64.  
  65. All commands can be issued by a Subscriber (any channel) or by a chat moderators, broadcast operator, setup helper, or tournament helper. Commands besides !source, !done, !forfeit will require approval by a Broadcast Operator from the broadcast control page even if issued by a moderator/volunteer.
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