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- *******************************************************************************
- * *
- * Bugcheck Analysis *
- * *
- *******************************************************************************
- HYPERVISOR_ERROR (20001)
- The hypervisor has encountered a fatal error.
- Arguments:
- Arg1: 0000000000000028, An internal error was detected in the I/O MMU module.
- Arg2: 0000000000000002
- Arg3: 6500000000000000
- Arg4: 000000012362b480
- Debugging Details:
- ------------------
- KEY_VALUES_STRING: 1
- Key : Analysis.CPU.mSec
- Value: 1000
- Key : Analysis.Elapsed.mSec
- Value: 1619
- Key : Analysis.IO.Other.Mb
- Value: 5
- Key : Analysis.IO.Read.Mb
- Value: 1
- Key : Analysis.IO.Write.Mb
- Value: 24
- Key : Analysis.Init.CPU.mSec
- Value: 453
- Key : Analysis.Init.Elapsed.mSec
- Value: 6461
- Key : Analysis.Memory.CommitPeak.Mb
- Value: 86
- Key : Analysis.Version.DbgEng
- Value: 10.0.29547.1002
- Key : Analysis.Version.Description
- Value: 10.2602.27.2 amd64fre
- Key : Analysis.Version.Ext
- Value: 1.2602.27.2
- Key : Bugcheck.Code.LegacyAPI
- Value: 0x20001
- Key : Bugcheck.Code.TargetModel
- Value: 0x20001
- Key : Dump.Attributes.AsUlong
- Value: 0x1808
- Key : Dump.Attributes.DiagDataWrittenToHeader
- Value: 1
- Key : Dump.Attributes.ErrorCode
- Value: 0x0
- Key : Dump.Attributes.KernelGeneratedTriageDump
- Value: 1
- Key : Dump.Attributes.LastLine
- Value: Dump completed successfully.
- Key : Dump.Attributes.ProgressPercentage
- Value: 0
- Key : Failure.Bucket
- Value: 0x20001_28_2_amdppm!HvRequestIdle
- Key : Failure.Hash
- Value: {bbfdff5b-0437-167f-fc13-1f708b30af5f}
- Key : Hypervisor.Enlightenments.ValueHex
- Value: 0x7497cf94
- Key : Hypervisor.Flags.AnyHypervisorPresent
- Value: 1
- Key : Hypervisor.Flags.ApicEnlightened
- Value: 1
- Key : Hypervisor.Flags.ApicVirtualizationAvailable
- Value: 0
- Key : Hypervisor.Flags.AsyncMemoryHint
- Value: 0
- Key : Hypervisor.Flags.CoreSchedulerRequested
- Value: 0
- Key : Hypervisor.Flags.CpuManager
- Value: 1
- Key : Hypervisor.Flags.DeprecateAutoEoi
- Value: 0
- Key : Hypervisor.Flags.DynamicCpuDisabled
- Value: 1
- Key : Hypervisor.Flags.Epf
- Value: 0
- Key : Hypervisor.Flags.ExtendedProcessorMasks
- Value: 1
- Key : Hypervisor.Flags.HardwareMbecAvailable
- Value: 1
- Key : Hypervisor.Flags.MaxBankNumber
- Value: 0
- Key : Hypervisor.Flags.MemoryZeroingControl
- Value: 0
- Key : Hypervisor.Flags.NoExtendedRangeFlush
- Value: 0
- Key : Hypervisor.Flags.NoNonArchCoreSharing
- Value: 1
- Key : Hypervisor.Flags.Phase0InitDone
- Value: 1
- Key : Hypervisor.Flags.PowerSchedulerQos
- Value: 0
- Key : Hypervisor.Flags.RootScheduler
- Value: 0
- Key : Hypervisor.Flags.SynicAvailable
- Value: 1
- Key : Hypervisor.Flags.UseQpcBias
- Value: 0
- Key : Hypervisor.Flags.Value
- Value: 38408431
- Key : Hypervisor.Flags.ValueHex
- Value: 0x24a10ef
- Key : Hypervisor.Flags.VpAssistPage
- Value: 1
- Key : Hypervisor.Flags.VsmAvailable
- Value: 1
- Key : Hypervisor.RootFlags.AccessStats
- Value: 1
- Key : Hypervisor.RootFlags.CrashdumpEnlightened
- Value: 1
- Key : Hypervisor.RootFlags.CreateVirtualProcessor
- Value: 1
- Key : Hypervisor.RootFlags.DisableHyperthreading
- Value: 0
- Key : Hypervisor.RootFlags.HostTimelineSync
- Value: 1
- Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
- Value: 0
- Key : Hypervisor.RootFlags.IsHyperV
- Value: 1
- Key : Hypervisor.RootFlags.LivedumpEnlightened
- Value: 1
- Key : Hypervisor.RootFlags.MapDeviceInterrupt
- Value: 1
- Key : Hypervisor.RootFlags.MceEnlightened
- Value: 1
- Key : Hypervisor.RootFlags.Nested
- Value: 0
- Key : Hypervisor.RootFlags.StartLogicalProcessor
- Value: 1
- Key : Hypervisor.RootFlags.Value
- Value: 1015
- Key : Hypervisor.RootFlags.ValueHex
- Value: 0x3f7
- Key : Stack.Pointer
- Value: NMI
- Key : WER.System.BIOSRevision
- Value: 5.35.0.0
- BUGCHECK_CODE: 20001
- BUGCHECK_P1: 28
- BUGCHECK_P2: 2
- BUGCHECK_P3: 6500000000000000
- BUGCHECK_P4: 12362b480
- FILE_IN_CAB: 062526-13468-01.dmp
- TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b
- DUMP_FILE_ATTRIBUTES: 0x1808
- Kernel Generated Triage Dump
- FAULTING_THREAD: ffffdd83c171c280
- BLACKBOXBSD: 1 (!blackboxbsd)
- BLACKBOXNTFS: 1 (!blackboxntfs)
- BLACKBOXPNP: 1 (!blackboxpnp)
- BLACKBOXWINLOGON: 1 (!blackboxwinlogon) (!blackboxwinlogonnotify)
- CUSTOMER_CRASH_COUNT: 1
- PROCESS_NAME: System
- STACK_TEXT:
- ffff9881`557dfca8 fffff806`8cd872ea : 00000000`00020001 00000000`00000028 00000000`00000002 65000000`00000000 : nt!KeBugCheckEx
- ffff9881`557dfcb0 fffff806`8cdb4871 : ffffdd83`c1548ef0 fffff806`8cdc77b0 ffff9881`557ef990 ffff9881`557dfd30 : nt!HvlSkCrashdumpCallbackRoutine+0x8a
- ffff9881`557dfcf0 fffff806`8ceb53c2 : 00000000`00000100 ffff9881`557dfef0 00000000`00000000 00000000`00000000 : nt!KiProcessNMI+0xb1
- ffff9881`557dfd30 fffff806`8ceb512e : 00000000`00000000 00000000`00000100 ffff9881`557dfef0 00000000`00000000 : nt!KxNmiInterrupt+0x82
- ffff9881`557dfe70 fffff806`1d6e0003 : fffff806`8cbaa17b fffffa01`a73cf500 00000000`00000000 ffff9881`557a1180 : nt!KiNmiInterrupt+0x26e
- fffffa01`a73cf1f8 fffff806`8cbaa17b : fffffa01`a73cf500 00000000`00000000 ffff9881`557a1180 fffff806`8cdb6637 : 0xfffff806`1d6e0003
- fffffa01`a73cf200 fffff806`8cd86396 : 00000188`9c9b9f01 ffff9881`557a1180 00000000`00000000 ffffdd83`c9b1e600 : nt!HvcallInitiateHypercall+0x6b
- fffffa01`a73cf290 fffff806`7108633d : 00000000`000100de 00000000`00000000 00000076`98015687 00000000`00000000 : nt!HvlRequestProcessorHalt+0x26
- fffffa01`a73cf2c0 fffff806`7108e121 : fffffa01`a73cf460 fffff806`8cb6afeb ffffbb89`40d6e316 fffff806`8ccab39c : amdppm!HvRequestIdle+0x2d
- fffffa01`a73cf310 fffff806`8ced9e48 : 00000000`00000000 fffffa01`00000000 ffffdd83`d260b000 ffff9881`557a1180 : amdppm!LpiIdleExecute+0xb1
- fffffa01`a73cf360 fffff806`8cc414a0 : ffff9881`557a1180 ffff9881`557a1180 fffffa01`a73cf559 ffff9881`557a99c0 : nt!PpmIdleExecuteTransition+0x36f7f4
- fffffa01`a73cf4f0 fffff806`8ceaa424 : ffff9881`557a1180 ffff9881`557a1100 ffffdd83`00000000 ffffdd83`e8f55000 : nt!PoIdle+0x1c0
- fffffa01`a73cf5c0 00000000`00000000 : fffffa01`a73d0000 fffffa01`a73c9000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x54
- SYMBOL_NAME: amdppm!HvRequestIdle+2d
- MODULE_NAME: amdppm
- IMAGE_NAME: amdppm.sys
- IMAGE_VERSION: 10.0.26100.8521
- STACK_COMMAND: .cxr; .ecxr ; kb
- BUCKET_ID_FUNC_OFFSET: 2d
- FAILURE_BUCKET_ID: 0x20001_28_2_amdppm!HvRequestIdle
- OSPLATFORM_TYPE: x64
- OSNAME: Windows 10
- FAILURE_ID_HASH: {bbfdff5b-0437-167f-fc13-1f708b30af5f}
- Followup: MachineOwner
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