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dwm.exe crash dump output

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Dec 15th, 2019
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  1. This crash dump has been analyzed as part of reporting the issue described at https://community.amd.com/message/2945200
  2. If you have a similar stacktrace, you may have a similar issue (resulting from a graphics driver crash and subsequent failure, either directly or indirectly, of DWM.exe)
  3.  
  4. CONTEXT: (.ecxr)
  5. rax=0000000000000000 rbx=000001bbb08a7a98 rcx=0000000000000000
  6. rdx=0000000000000000 rsi=0000000000000000 rdi=000000103ca7e5c0
  7. rip=00007ff92ca189e4 rsp=000000103ca7e1d0 rbp=000000103ca7e2d0
  8. r8=0000000000000001 r9=000001bbb08a7a98 r10=0000000000000000
  9. r11=000001bbb0825cf0 r12=00007ff9278de290 r13=0000000000000000
  10. r14=000001bbb08a74e8 r15=0000000000000000
  11. iopl=0 nv up ei pl nz na pe nc
  12. cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
  13. d3d11!NDXGI::CDevice::SubmitCommandCB+0x144:
  14. 00007ff9`2ca189e4 8b4808 mov ecx,dword ptr [rax+8] ds:00000000`00000008=????????
  15. Resetting default scope
  16.  
  17. EXCEPTION_RECORD: (.exr -1)
  18. ExceptionAddress: 00007ff92ca189e4 (d3d11!NDXGI::CDevice::SubmitCommandCB+0x0000000000000144)
  19. ExceptionCode: c0000005 (Access violation)
  20. ExceptionFlags: 00000000
  21. NumberParameters: 2
  22. Parameter[0]: 0000000000000000
  23. Parameter[1]: 0000000000000008
  24. Attempt to read from address 0000000000000008
  25.  
  26. PROCESS_NAME: dwm.exe
  27.  
  28. READ_ADDRESS: 0000000000000008
  29.  
  30. ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
  31.  
  32. EXCEPTION_CODE_STR: c0000005
  33.  
  34. EXCEPTION_PARAMETER1: 0000000000000000
  35.  
  36. EXCEPTION_PARAMETER2: 0000000000000008
  37.  
  38. STACK_TEXT:
  39. 00000010`3ca7e1d0 00007ff9`262985c7 : 00000010`3ca7e5c0 000001bb`b0c855b0 00000000`00000000 00000000`00000000 : d3d11!NDXGI::CDevice::SubmitCommandCB+0x144
  40. 00000010`3ca7e3f0 00007ff9`2631895f : 000001bb`b0c99250 00000000`00000000 000001bb`b0c8fe30 000001bb`b0c99250 : atidxx64!XdxQueryTlsLookupTable+0x2d17
  41. 00000010`3ca7e420 00007ff9`263072a7 : 000001bb`b1b30000 00000000`00000000 00000010`00000098 000001bb`b1b10000 : atidxx64!AmdDxGsaFreeCompiledShader+0x1953f
  42. 00000010`3ca7e900 00007ff9`262929fc : 00000000`00000023 00000000`00000000 00000000`f6f900d0 00000000`00000005 : atidxx64!AmdDxGsaFreeCompiledShader+0x7e87
  43. 00000010`3ca7eb30 00007ff9`26329f5f : 00000000`00000000 00000000`00000001 000001bb`b0c8c3a0 00000000`00000001 : atidxx64!OpenShimInterface+0x10c
  44. 00000010`3ca7eb80 00007ff9`2632a19b : 00000000`00000000 00000000`00000001 000001bb`b1289570 000001bb`b0c8fe30 : atidxx64!AmdDxGsaFreeCompiledShader+0x2ab3f
  45. 00000010`3ca7ebb0 00007ff9`26334646 : 000001bb`b1289570 00000000`00000000 000001bb`b0c80208 00000000`00000000 : atidxx64!AmdDxGsaFreeCompiledShader+0x2ad7b
  46. 00000010`3ca7ec20 00007ff9`2630c7bb : 000001bb`b0c80208 000001bb`b1289570 00000000`00000000 00000000`00000001 : atidxx64!AmdDxGsaFreeCompiledShader+0x35226
  47. 00000010`3ca7ec90 00007ff9`26298e54 : 000001bb`b0c8c3a0 00007ff9`278dc420 00000000`00000001 00000000`00000000 : atidxx64!AmdDxGsaFreeCompiledShader+0xd39b
  48. 00000010`3ca7ece0 00007ff9`26d69e78 : 000001bb`b0c8c3a0 00007ff9`278dc420 00000000`00000001 00000000`00000000 : atidxx64!XdxQueryTlsLookupTable+0x35a4
  49. 00000010`3ca7ed30 00007ff9`2629969e : 000001bb`b0c8c3a0 00000000`00000009 000001bb`b19e4870 00000000`00000000 : atidxx64!AmdDxGsaFreeCompiledShader+0xa6aa58
  50. 00000010`3ca7ed70 00007ff9`262a786c : 000001bb`b19c9d88 00000000`00000000 000001bb`b08e9d20 00007ff9`32d1fc11 : atidxx64!XdxQueryTlsLookupTable+0x3dee
  51. 00000010`3ca7eda0 00007ff9`262a73d4 : 000001bb`b08a74d8 00000000`00000000 00000000`00000001 000001bb`b19e4908 : atidxx64!XdxQueryTlsLookupTable+0x11fbc
  52. 00000010`3ca7edf0 00007ff9`27d7d1a0 : 000001bb`b19c5ed8 00007ff9`32d2083d 00000000`00000000 000001bb`b08a7401 : atidxx64!XdxQueryTlsLookupTable+0x11b24
  53. 00000010`3ca7ee20 00007ff9`2ca1599c : 000001bb`b19bbfc0 00000000`00000000 00000000`00000000 00000005`00000000 : atiuxp64!OpenAdapter10_2+0x194
  54. 00000010`3ca7ee50 00007ff9`2ca206e1 : 000001bb`b19e48c0 00000000`00000001 000001bb`b19bbfc0 00007ff9`2c9ee0a1 : d3d11!NDXGI::CDevice::DestroyDriverInstance+0x5c
  55. 00000010`3ca7eea0 00007ff9`2ca1a60a : 000001bb`b19bbf90 00000000`00000001 000001bb`b19bbfc0 00000000`00000000 : d3d11!CContext::LUCBeginLayerDestruction+0x71
  56. 00000010`3ca7eef0 00007ff9`2c9fb760 : 000001bb`b19bbf90 00000000`00000001 00000000`00000000 000001bb`b197c138 : d3d11!CD3D11LayeredChild<ID3D11DeviceChild,NDXGI::CDevice,64>::LUCBeginLayerDestruction+0x1a
  57. 00000010`3ca7ef20 00007ff9`2ca19e4b : 000001bb`b19bbf90 000001bb`b5c20740 000001bb`adef0b01 00000000`00004820 : d3d11!CUseCountedObject<NOutermost::CDeviceChild>::`scalar deleting destructor'+0x50
  58. 00000010`3ca7ef50 00007ff9`2ca17e98 : 00000000`00000001 000001bb`b5c20740 00000000`00004820 000001bb`b08a7cc8 : d3d11!CUseCountedObject<NOutermost::CDeviceChild>::UCDestroy+0x1b
  59. 00000010`3ca7ef80 00007ff9`2c9defd3 : 00000000`00000000 000001bb`b08a7cc8 00000000`00000001 00000000`00000000 : d3d11!CUseCountedObject<NOutermost::CDeviceChild>::UCReleaseUse+0xe8
  60. 00000010`3ca7efb0 00007ff9`2ca20553 : 00000000`00000000 000001bb`b08a74e8 00007ff9`2d611360 00007ff9`2d611360 : d3d11!CDevice::LLOBeginLayerDestruction+0x143
  61. 00000010`3ca7efe0 00007ff9`2ca0748a : 000001bb`adef0b01 000001bb`b08a7490 000001bb`b19d1380 00007ff9`32d1fc11 : d3d11!NDXGI::CDevice::LLOBeginLayerDestruction+0xd3
  62. 00000010`3ca7f030 00007ff9`2ca15be7 : 00000000`00000001 00000000`00000000 00000000`00000000 00007ff9`2d392601 : d3d11!NOutermost::CDevice::LLOBeginLayerDestruction+0x1a
  63. 00000010`3ca7f060 00007ff9`2ca15ba4 : 00000000`00000000 00007ff9`2d611360 00007ff9`2d611360 000001bb`b5c20740 : d3d11!TComObject<NOutermost::CDevice>::~TComObject<NOutermost::CDevice>+0x23
  64. 00000010`3ca7f090 00007ff9`2ca19178 : 00000000`00000000 00000000`00000001 00007ff9`2d611360 00000000`00000000 : d3d11!TComObject<NOutermost::CDevice>::`scalar deleting destructor'+0x14
  65. 00000010`3ca7f0c0 00007ff9`2d335525 : 000001bb`b19d1380 00007ff9`00001fa0 000001bb`b5c20740 00000000`00000000 : d3d11!TComObject<NOutermost::CDevice>::Release+0x38
  66. 00000010`3ca7f0f0 00007ff9`2d3348af : 00000000`00000001 00000000`00000000 000001bb`b5c20ac0 00000000`00000000 : dwmcore!CD3DDeviceManager::DeleteUnusedDevice+0x135
  67. 00000010`3ca7f120 00007ff9`2d30cc1f : 000001bb`b5c20b38 000001bb`adf16b00 00000000`00000000 00000000`00000000 : dwmcore!CD3DDeviceManager::HandleAdvanceFrame+0x55f
  68. 00000010`3ca7f1b0 00007ff9`2d30cb7b : 000001bb`adf16ba0 00000000`00000000 00000000`8898008d 00000000`00000000 : dwmcore!CComposition::ProcessPostPresent+0x5b
  69. 00000010`3ca7f210 00007ff9`2d3079a2 : 00000000`f6f3740d 000001bb`adee80b8 000001bb`adee8750 000001bb`adee8750 : dwmcore!CComposition::Present+0x93
  70. 00000010`3ca7f250 00007ff9`2d30669c : 00000000`00000000 00000000`00000000 000001bb`adee8070 000001bb`adee8070 : dwmcore!CPartitionVerticalBlankScheduler::ProcessFrame+0x972
  71. 00000010`3ca7f7c0 00007ff9`2d3ac742 : 000001bb`adec6580 00000000`00000000 00000000`00000000 000001bb`adee8070 : dwmcore!CPartitionVerticalBlankScheduler::ScheduleAndProcessFrame+0xac
  72. 00000010`3ca7f920 00007ff9`315a7bd4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dwmcore!CConnection::RunCompositionThread+0x186
  73. 00000010`3ca7f970 00007ff9`32d4ced1 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x14
  74. 00000010`3ca7f9a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x21
  75.  
  76.  
  77. SYMBOL_NAME: d3d11!NDXGI::CDevice::SubmitCommandCB+144
  78.  
  79. MODULE_NAME: d3d11
  80.  
  81. IMAGE_NAME: d3d11.dll
  82.  
  83. STACK_COMMAND: ~5s ; .ecxr ; kb
  84.  
  85. FAILURE_BUCKET_ID: NULL_CLASS_PTR_READ_c0000005_d3d11.dll!NDXGI::CDevice::SubmitCommandCB
  86.  
  87. OS_VERSION: 10.0.18362.1
  88.  
  89. BUILDLAB_STR: 19h1_release
  90.  
  91. OSPLATFORM_TYPE: x64
  92.  
  93. OSNAME: Windows 10
  94.  
  95. FAILURE_ID_HASH: {7631b2d6-c8d0-35c9-f397-853442467958}
  96.  
  97. Followup: MachineOwner
  98. ---------
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