hi, i forgot my password and i am not recieving the email for resetting the password.

i can provide the cd key that i activated the game in 2015 and also i think my gamertag on gta v is juankss1337.

juankss1002@gmail.com is my email and i waited 1 day for the reset password email to arrive.

thank you very much!
One moment while we connect you.
Hello, my name is Charlotte. Thank you for contacting Rockstar Support. I see you're having an issue with logging into your account. Is this correct?
yes
I understand how important it is for you to be able to access your account and will be more then happy to assist you. One moment while I pull up your account.
I do believe I see what happened here. You are requesting the password for the wrong email. Do you recall a @Yahoo.com email address?
yes, this account is on the yahoo email adress
wwe_smack90@yahoo.com
but the game is activated on juankss1002@gmail.com
i have acces to that email, that is my main email
Yes, it looks like the account with GTA V is attached to a @yahoo.com email that is very similar to the @gmail you are giving me.
i don't remember it being on an yahoo account
could you tell me that account?
I can only tell you that it is @yahoo.com and that it is close to the email you gave me.
the gamertag is juankss1337 and i can verify the purchase by providing the cd key on the box
In the case of a physical copy we need to see the receipt with the case and CD Key.
the game case is in storage, i will get it as quick as possible
Do you have the receipt to?
i only have the grand theft auto online card that has the rockstar activation code on the bottom
the reciept i think i can't provide as it was purchased in 2015
Unfortunately, to change the email from the @yahoo.com we have to see the receipt to.
is there any other way to prove that i am the owner of the account and atleast get the email name?
i also ran in the same problem back in 2015
and i have the email history from then
but i again forgot the password and cant recieve the reset email
The only information I can give you about the account is the domain and that it is extremely similar to the one you provided us with.
si the date of birth associated with that account of any use?
It is not.
sorry i take so much to respond back, but i am trying to find that yahoo account that is extremely similar with the gmail one
i dont recall having a yahoo account with juankss or something in it
That is about what the email is. it has been a long time maybe you forgot you had the email.
wait
is the email that im trying to guess wwe_smack90@yahoo.com ?
No, it is a @yahoo.com that is really close to the @Hotmail.com you gave us.
so
i found the reciept
how do i send it?
do i take a picture of it and the card?
also
i am from romania
and i bought this game in 2015 by ordering it and then picking it up at the store
and i paid there
so i have that reciept from then
If you can take a picture showing the card with the code and the receipt with this ticket number hand written on a piece of paper you can attach it to the chat.
whats the ticket number?
it is 13532186
done
sorry i went to eat
It is alright. I am still here.