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<p>Hello and welcome to the OOA Training Programme!<br>
In this session, I will explain about your additional responsibilities as an OOA+ member.<br>
As a member of the OOA Division, you should be well-informed about the operations of SS.<br>
Please do not go AFK/idle or move around during this session.</p>

<p>First of all, let us quickly go through the 2 new commands that you should know,<br>
FTSS - Fill the Supervising Stand<br>
It is located in base, behind the help desk.<br>
FTHD - Fill the Help Desks<br>
You are to remember the other commands as well: FTF, CTH, FTB, BTB, BTW, FTS, FTT & FTTR.<br>
Do you have any questions related to these commands?</p>

Brilliant, we will now head into the guidelines and details of FTSS.
<div class="training-note" data-placement="top" data-toggle="tooltip" id="training-pastedis" title="This is a note to guide you">
      Proceed to use the correct Yellow chat, as demonstration for the 1st point.
    </div>
1. You are only allowed to use the standard yellow chat for announcements,<br>
unless permission is granted by a Mod+ that says otherwise.<br>
2. Ensure that the Hallway and workstations are neat at all times by using the CTH command.<br>
3. Help lower ranked members obtain seats at FTF/FTS.<br>
4. Double check that HRs are promoting hard workers at the right online time/promo time diff.<br>
5. Report and request for kick on Trolls/idling Staff.<br>
6. Only fill FTSS when necessary.

<p>The following are actions that are prohibited on FTSS:<br>
1. Do NOT use the yellow chat for casual chat purposes/sending welcome messages.<br>
2. Do NOT spam using the underscore mark or any kind of symbol.<br>
3. Never use the Red coloured chat on FTSS or anywhere in base.<br>
4. Do NOT use caps even if you&apos;re making an important announcement.<br>
5. Do NOT go AFK/idle on this station or any other stations.</p>

<p>Take note that under normal circumstances FTF and FTS takes priority over any other stations.<br>
IF there&quot;s a Recruit in FTT, then FTT & FTTR takes priority over any other stations.<br>
IF there&quot;s a member awaiting assistance at the Help Desk, FTHD takes priority over other stations.<br>
OOA+ are encouraged to proactively fill FTHD and FTSS only when needed.</p>

<p>Do you have any questions about the FTSS requirements?</p>

<p>Awesome, we will now be going through the FTHD guideline and regulations:<br>
1. FTHD takes priority if there&quot;s a member who needs help.<br>
2. Only answer work related questions, not personal questions.<br>
3.  Answer all questions to the best of your abilities, do not give out false information.<br>
If at any point you&quot;re not sure of an answer, refer them to someone else.<br>
4. Familiarize yourself with the Policies/CofC/Handbook etc. on the Website under &quot;Education&quot;.<br>
5. Do not go AFK/idle on this station.</p>

<p>Please take note that members seek for assistance on the help desk, do not blame them for being ignorant.<br>
Hold every member in high regard and respect everyone who approaches the Help desk.<br>
Asking about and for Promotion or Pay at the Help desk is not an offence.<br>
Kindly inform them, to continue working hard and keep an eye on them.<br>
If they do work hard, please give them what they requested for to motivate them.<br>
Study the links on the Official Website after this session to prepare yourself for FTHD duties.<br>
I highly encourage you to bookmark the following link: tiny.cc/SSfaq<br>
This will better assist you in answering questions at the help desk.</p>

<p>Do you have any questions for me, regarding FTHD?</p>

<p>As you are now a member of the OOA Division, you have received the authority to give Strikes.<br>
Please be reminded that you have received the rights to issue Warning, Demotions and Fires in HR.<br>
However, you must seek approval as you cannot approve them yourself just yet.<br>
I urge you to read up on the Discipline and Punishment Policy to give out fair sentences.</p>

<p>I will now brief you on giving strikes.<br>
Strikes are generally considered to be a harsher form of punishment than Demotions.<br>
Please follow the Punishment Procedure in the Discipline and Punishment Policy.<br>
In SS, we operate on a Three-Strikes System for our discipline measures.</p>

<p>Strike 1: Indicating that the striked user has committed a heavy offence and has been recorded.<br>
[Add x1 at the end of the user’s motto]<br>
Ensure that the strike has been approved by a Leadership+.<br>
This strike can only be removed after 1 month,<br>
unless otherwise approved by the OOA+ who issued it or by a Leadership+.</p>

<p>Strike 2: Includes at least a demotion by at least 1 rank, probation and x2 in motto.<br>
A Strike 2 can only be issued by Leadership+ provided that it has been approved by a Mod+.<br>
Strike 2 lasts for a minimum of 2 months and can only be removed before 2 months<br>
if approved by the person who issued it or a Mod+ after investigations.</p>

<p>Strike 3: Termination of service.<br>
Can only be issued by Mod+ after investigations have been carried out.
Please log ALL kinds of disciplinary actions, including strikes under &quot;Disciplinary Logs&quot; on portal.
Please log ALL strikes removal under &quot;Strike Removal Logs&quot; on portal.</p>

<p>You are reminded again, to refer to the Discipline and Punishment Policy for further details.<br>
This can be found at tiny.cc/ssdisc</p>

<p>Do you have any final questions for me?</p>

<p>Fantastic! We have now come to an end to Trainings for you.<br>
Definitely read up on the website and forum once we’re BTB!<br>
Congratulations and welcome to the OOA Division, please change your motto to:<br>
&lt;SS> Trial OOA &lt;tag> &lt;tag> &lt;AB><br>
And please request for the OOA badge.<br>
BTB please, I will inform you once your badge has been accepted.</p>

<p style="color: rgba(0, 0, 0, 0.35); margin-bottom: 0px !important; margin-top: 5px;">Updated: 14/10/2015 by Tim. Credits to fadefull, TumblinWalls, -SecretGirlx-, Rimulose.<br>
Updated: 2/9/2017 by Angie. Credits to hungryfront </p>